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4.4 out of 5

"lovely stay,lovely position,close to town,spacious room with wee kitchenette as a bonus! " More

By a verified traveller on Sun 11 Apr 2021

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Hotel Description

You'll be connected to the convention center at Suncourt Hotel & Conference Centre, and within just a 15-minute stroll of Lake Taupo and Taupo i-SITE Visitor Information Centre. Highlights at this hotel include 2 outdoor swimming pools, a restaurant, and free self parking.

All 52 rooms feature flat-screen TVs with digital channels, and you can enjoy free WiFi, hair dryers, and irons/ironing boards. Refrigerators and room service make in-room dining convenient.

The restaurant, Lake Bistro, is open for breakfast, lunch, and dinner. The hotel's own lounge bar is a nice place to enjoy a drink. Enjoy the spa tub and seasonal outdoor swimming pool as well as access to a playground. A conference center and a business center are among the business amenities offered. Additionally, you'll find free WiFi in public areas, a snack bar/deli, and laundry facilities. Cooked-to-order breakfast is available daily between 7 AM and 11:00 AM.

Attractions within a 10-minute drive of this 4-star Taupo hotel include Taupo Hot Springs and Huka Falls.

Twin Lakeview Studio

Bed Count 1 Queen Bed Maximum Occupancy 3 Max
NZ$155* Per night/room 16 May - 17 May

Two Bedroom Family Garden

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

One Bedroom Family Garden

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Executive Two Bedroom Lakeview

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Executive Twin Lakeview Studio

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Three Bedroom Family Garden

Bed Count 1 Queen Bed Maximum Occupancy 6 Max

Suncourt Hotel & Conference Centre ratings based on 246 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Suncourt Hotel & Conference Centre

Everyone (112) Couples (71) Family (61)
5 out of 5
lovely stay,lovely position,close to town,spacious room with wee kitchenette as a bonus!

Posted by on 11 Apr. 2021

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5 out of 5

Posted by on 6 Apr. 2021

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5 out of 5
Amazing location, great amenities including onsite restaurant and room service, fantastic for kids.

Posted by on 4 Apr. 2021

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Comment from Hotel Management

4 Apr. 2021 by Carrie

Awesome feed back, it means such a lot to us to hear your stay was great for you and your kids. Hope to see you again Kind Regards Carrie

4 out of 5

Posted by on 18 Mar. 2021

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5 out of 5

Posted by on 23 Jan. 2021

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4 out of 5
Hotel in a great position on lakefront but set a wee bit bac off the road so less traffic noise. Nice restaurant attached and great coffee!

Posted by on 15 Jan. 2021

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Comment from Hotel Management

15 Jan. 2021 by Lize

Good morning Thank you for your feedback - glad you had a wonderful stay. Looking forward to having you stay with us again in the near future. Kind regards - Reservations

5 out of 5
The staff were great and very accommodating. The one bedroom units were a great size and layout.

Posted by , from Wellington on 5 Jan. 2021

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Comment from Hotel Management

5 Jan. 2021 by Chloe

Good morning Kelly, Thank you for your lovely feedback, I will pass you comments on to our team. Kind regards, Chloe

5 out of 5
Lovely staff, very clean and comfortable. Nice to have a balcony with a view of the lake.

Posted by , from Aucklamd on 14 Dec. 2020

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Comment from Hotel Management

5 Jan. 2021 by Chloe

Good morning Leeanne, thank you for the lovely feedback. We are pleased to hear you enjoyed your stay with us. Kind regards, Chloe

5 out of 5
Loved the location and view. Handy to town for shopping just a stroll to the lake.

Posted by , from Hawke’s Bay on 29 Nov. 2020

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Comment from Hotel Management

29 Nov. 2020 by Annie

Thank you for your fantastic feedback. Have a good day ahead!

5 out of 5
We had a great stay thank you Suncourt, excellent place to stay rooms were large and accomodated us very well. Also we had a big vehicle and had plenty of room to park. Overall excellent, we will stay again.

Posted by on 5 Nov. 2020

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About the Suncourt Hotel & Conference Centre

Location 14 Northcroft Street, Taupo, 3330

Property Features

As a guest of Suncourt Hotel & Conference Centre, you'll find 2 outdoor swimming pools, a spa tub, and a seasonal outdoor pool. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. There's an onsite business center. The eco-friendly Suncourt Hotel & Conference Centre also features tour/ticket assistance, a garden, and complimentary newspapers in the lobby. Self parking is free. Smoking is allowed in designated areas at this 4-star Taupo hotel.

  • 52 guestrooms or units
  • 2 levels
  • 5 buildings
  • Built in 1978
  • Dining venue
  • Bar or lounge
  • Deli
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Wedding services available
  • Garden
  • Newspapers in lobby (free)
  • Smoking in designated areas
  • Water dispenser

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 2
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Playground on site
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Rotorua (ROT-Rotorua Regional) (87.8 km / 54.5 mi)
  • Parking: Free self parking

Room Amenities

Suncourt Hotel & Conference Centre offers 52 air-conditioned accommodations, which are accessible via exterior corridors and feature hair dryers and irons/ironing boards. 20-inch flat-screen televisions come with premium digital channels. This Taupo hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

  • In-room dining (limited hours)
  • Flat-screen television
  • Digital channels
  • Premium channels
  • Refrigerator
  • Electric kettle
  • Housekeeping (daily)
  • Hair dryer
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Exterior corridor access
  • Air conditioning
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily from 7 AM to 11:00 AM.

Lake Bistro - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at anytime

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for NZD 10.0 per day.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts credit cards, debit cards, and cash.

For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Guests are provided with hand sanitizer. Contactless check-out is available.

  • No rollaway/extra beds available
  • No lifts
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards
  • Staffed front desk
  • Property is cleaned with disinfectant
  • Staff do not wear personal protective equipment
  • Protective clothing is not available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are not in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • No gap period between guests' stays
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitisation practices of any association

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between NZD 16.50 and NZD 25.50 per person (approximately)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Crib (infant bed) fee: NZD 10.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Suncourt Hotel
  • Suncourt Hotel Taupo
  • Suncourt Taupo
  • Suncourt Hotel And Conference Centre
  • Suncourt Hotel Conference Centre
  • Suncourt & Conference Taupo
  • Suncourt Hotel & Conference Centre Hotel
  • Suncourt Hotel & Conference Centre Taupo
  • Suncourt Hotel & Conference Centre Hotel Taupo

You should know

  • The seasonal pool will open in October and close in April.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

Awards & Affiliations

Green / Sustainable Property
This property participates in Qualmark, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

National Rating

Qualmark® assigns an official star rating for accommodations in New Zealand. This Hotel property is rated 4 stars.

Official New Zealand Rating provided by Qualmark®

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.