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4.4 out of 5

"Great place to stay, will definitely book again " More

By a verified traveller on Fri 27 Oct 2023

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Hotel Description

You'll be connected to the convention center at Suncourt Hotel & Conference Centre, and within just a 15-minute stroll of Lake Taupo and Taupo i-SITE Visitor Information Centre. Highlights at this eco-certified hotel include a restaurant, an outdoor swimming pool, and free self parking.

The restaurant, Lake Bistro, is open for dinner. The hotel's own lounge bar is a nice place to enjoy a drink. Meeting rooms, a conference center, and a business center are among the business amenities offered. Additionally, you'll find free WiFi in public areas, a snack bar/deli, and laundry facilities. Cooked-to-order breakfast is available on weekdays between 7:00 AM and 11:00 AM and on weekends between 8:00 AM and 11:00 AM.

Places within a 15-minute walk of this 4-star Taupo hotel include Taupo Marina and Boat Ramp and Taupo Museum and Art Gallery.

Premium Lakeview Studio

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
NZ$209* Per night/room 3 Apr. - 4 Apr.

Two Bedroom Family Garden

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

One Bedroom Family Garden

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Premium Deluxe Lakeview Two Bedroom

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Premium Deluxe Lakeview Studio

Bed Count 1 King Bed Maximum Occupancy 2 Max

Three Bedroom Family Garden

Bed Count 1 Queen Bed Maximum Occupancy 5 Max

Suncourt Hotel & Conference Centre ratings based on 273 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Suncourt Hotel & Conference Centre

Everyone (123) Couples (78) Family (68)
4 out of 5
Great location

Posted by on 11 Feb. 2024

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Comment from Hotel Management

13 Feb. 2024 by Regards Allan

Hi Kelly, thank you for your rating, we are very lucky to be in such a great location. Look forward to seeig you again.

3 out of 5

Posted by on 11 Jan. 2024

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Comment from Hotel Management

13 Feb. 2024 by Regards Allan

Hi Lain, Thank you for leaving your rating for us. Please let me know if there is something I can help you with.

4 out of 5

Posted by on 8 Jan. 2024

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Comment from Hotel Management

13 Feb. 2024 by Regards Allan

Hi Robyn, Thank you for your rating, we really appreciate you taking the time to leave it for us.Look forward to seeing you again.

5 out of 5
Great place to stay, will definitely book again

Posted by on 27 Oct. 2023

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Comment from Hotel Management

27 Oct. 2023 by Pauline

Good morning Tessa,Thank you for the wonderful rating and lovely comments. We are so pleased you enjoyed your stay and look forward to your next visit to Taupo.Kind Regards Pauline

5 out of 5
Handy to the pub

Posted by on 15 Oct. 2023

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Comment from Hotel Management

15 Oct. 2023 by Tangiwai

Good evening Don.Thank you so much for the 5 star rating. We hope to see you again in the near future.Regards Tangiwai

4 out of 5
Great location

Posted by on 11 Jul. 2023

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Comment from Hotel Management

12 Jul. 2023 by Allan

Hi John, Thank you for your great rating. I hope we get to see you again soon.Regards Allan

5 out of 5
Terrific

Posted by on 6 Jul. 2023

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Comment from Hotel Management

8 Jul. 2023 by Allan

Hi Shane, Thank you so much for the great review. I am so pleased everything was terrific for you. I hope we get to see you again soon.Regards Allan

4 out of 5
Enjoyed our stay. Thanks

Posted by on 30 Mar. 2023

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Comment from Hotel Management

2 Apr. 2023 by Allan

Hi Philippa,Thank you for those kind words, we are so pleased that you enjoyed your stay. Hope we get to see you again soon.Regards Allan

4 out of 5
I checked into my room and I was not happy with it, looked back at my booking through the app and realised that this is not what is shown in the photos. I go to reception and the help I received was above and beyond, it was explained to me that there was an issue with my booking through the system. I received the most exceptional customer service, I was issued a $150 refund, given a free drinks voucher for 2 and also upgraded into a better room than the one I had originally booked. I would like to thank the staff of Suncourt Hotel and the restaurant for their amazing hospitality. Thank you for having me

Posted by on 7 Feb. 2023

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Comment from Hotel Management

9 Feb. 2023 by Allan

Hi Jasina,It was an absolute pleasure to have you stay with us. Please come and see us again when you are in Taupo.Regards Allan

5 out of 5
Beautifully appointed room & bathroom. Lake view from our balcony. Restaurant on site. Staff all very friendly & helpful.

Posted by on 5 Feb. 2023

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Comment from Hotel Management

6 Feb. 2023 by Kind regards Annie.

Good evening Cheryl, thank you for your wonderful rating. I am pleased you enjoyed your stay with us and we hope to see you again soon.

About the Suncourt Hotel & Conference Centre

Location 14 Northcroft Street, Taupo, 3330

Property Features

There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Business amenities include a business center and meeting rooms. A computer station is on site and WiFi is free in public spaces. An outdoor pool, a terrace, and tour/ticket assistance are also featured at the eco-certified Suncourt Hotel & Conference Centre. Self parking is free. Smoking is allowed in designated areas at this 4-star Taupo hotel.

  • 52 guestrooms or units
  • 2 levels
  • 5 buildings
  • Meeting rooms
  • Built in 1978
  • Deli
  • Poolside lounge chairs
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Wedding services available
  • Terrace
  • Garden
  • Gift shop
  • Smoking in designated areas
  • Water dispenser
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Number of outdoor pools - 1
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Playground on site
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Suncourt Hotel & Conference Centre offers 52 air-conditioned accommodations, which are accessible via exterior corridors and feature hair dryers and irons/ironing boards. 55-inch Smart televisions come with digital channels. This Taupo hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

  • In-room dining (limited hours)
  • Smart television
  • Digital channels
  • Refrigerator
  • Electric kettle
  • Housekeeping (daily)
  • Hair dryer
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Exterior corridor access
  • Air conditioning
  • Ensuite bathroom
  • Free tea bags/instant coffee

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 7:00 AM to 11:00 AM and on weekends from 8:00 AM to 11:00 AM.

Lake Bistro - This restaurant serves dinner only. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at anytime

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for NZD 20.0 per day.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards, and cash.

For guests' safety, the property includes a smoke detector in each accommodation. Contactless check-out is available.

  • No rollaway/extra beds available
  • No lifts
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards
  • Staffed front desk
  • Smoke detector
  • Property is cleaned with disinfectant
  • Staff do not wear personal protective equipment
  • Protective clothing is not available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are not in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • No gap period between guests' stays
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitisation practices of any association

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately NZD 30 for adults and NZD 20 for children
  • A late check-out fee will be charged
  • Crib (infant bed) fee: NZD 20.0 per day
  • Credit card charges are subject to a surcharge of 2.9 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Suncourt Hotel
  • Suncourt Hotel Taupo
  • Suncourt Taupo
  • Suncourt Hotel And Conference Centre
  • Suncourt Hotel Conference Centre
  • Suncourt & Conference Taupo
  • Suncourt Hotel & Conference Centre Hotel
  • Suncourt Hotel & Conference Centre Taupo
  • Suncourt Hotel & Conference Centre Hotel Taupo

You should know

  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

Awards & Affiliations

  • Qualmark

National Rating

Qualmark® assigns an official star rating for accommodations in New Zealand. This Hotel property is rated 4 stars.

Official New Zealand Rating provided by Qualmark®

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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.