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4.4 out of 5

"Was not impressed with the bed in our room. Bed was small and mattress very soft and uneven. Would probably not stay there again. " More

By a verified traveller on Sun 28 Jun 2020

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Hotel Description

You'll be connected to the convention center at Suncourt Hotel & Conference Centre, and within just a 15-minute stroll of Lake Taupo and Taupo i-SITE Visitor Information Centre. Highlights at this hotel include 2 outdoor swimming pools, a restaurant, and free self parking.

All 52 rooms feature flat-screen TVs with digital channels, and you can enjoy free WiFi, hair dryers, and irons/ironing boards. Refrigerators and room service make in-room dining convenient.

The restaurant, Lake Bistro, is open for breakfast, lunch, and dinner. The hotel's own bar/lounge is a nice place to enjoy a drink. Enjoy the spa tub and seasonal outdoor swimming pool as well as access to a playground. A conference center and a business center are among the business amenities offered. Additionally, you'll find free WiFi in public areas and laundry facilities. Cooked-to-order breakfast is available daily between 7 AM and 11:00 AM.

Attractions within a 10-minute drive of this 4-star Taupo hotel include Taupo Hot Springs and Huka Falls.

Standard Twin Room, Lake View

Bed Count 1 Queen Bed Maximum Occupancy 3 Max
NZ$156* Per night/room 2 Aug. - 3 Aug.

Standard Room, 2 Bedrooms, Garden Area

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Standard Room, 1 Bedroom, Garden Area

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Executive Apartment, 2 Bedrooms, Lake View

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Executive Twin Room, Lake View

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Standard Room, 3 Bedrooms, Garden Area

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Suncourt Hotel & Conference Centre ratings based on 245 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Suncourt Hotel & Conference Centre

Everyone (108) Couples (77) Family (59)
5 out of 5

Posted by on 6 Jul. 2020

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4 out of 5
Was not impressed with the bed in our room. Bed was small and mattress very soft and uneven. Would probably not stay there again.

Posted by on 28 Jun. 2020

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5 out of 5
Great location, view and indeed rooms. Great spot, short 2 block walk back into town

Posted by , from Auckland on 20 Jun. 2020

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Comment from Hotel Management

20 Jun. 2020 by Barb

Hi Glenn Thank you for your great review, we hope to see you back to stay in the future King regards Barb

5 out of 5
Staff so friendly, very clean and comfortable, will definitely stay again

Posted by , from Feilding new zealand on 14 Jun. 2020

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Comment from Hotel Management

14 Jun. 2020 by Lize

Thank you for your positive feedback. Looking forward to having you again!

5 out of 5
Comfortable beds, good restaurant and friendly staff.

Posted by , from Wellington on 9 Jun. 2020

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Comment from Hotel Management

14 Jun. 2020 by Lize

Thank you for your feedback. Looking forward to having your again!

5 out of 5
Very friendly helpful staff in both Hotel and Restaurant. Awesome view of lake and mountains. Very comfortable bed

Posted by on 6 Feb. 2020

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Comment from Hotel Management

20 Feb. 2020 by Grace

Thank you for your review. We are very pleased you enjoyed your stay. We look forward to seeing you again in the near future. Kind Regards

5 out of 5

Posted by on 8 Jan. 2020

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Comment from Hotel Management

21 Jan. 2020 by Chloe

Thank you for your lovely feedback, we are happy to hear you enjoyed your stay with us.

4 out of 5

Posted by on 3 Jan. 2020

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Comment from Hotel Management

8 Jan. 2020 by Deanne -Reception

Thanks for staying with us. We appreciate your feedback!

4 out of 5

Posted by on 26 Dec. 2019

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Comment from Hotel Management

1 Jan. 2020 by Chloe

Good morning, Thank you for placing feedback with us. We are glad to hear you enjoyed your stay.

4 out of 5

Posted by on 2 Nov. 2019

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Comment from Hotel Management

5 Nov. 2019 by Chantel

Thank you for your rating, it is much appreciated.

About the Suncourt Hotel & Conference Centre

Location 14 Northcroft Street, Taupo, 3330

Property Features

As a guest of Suncourt Hotel & Conference Centre, you'll find 2 outdoor swimming pools, a spa tub, and a seasonal outdoor pool. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. There's an onsite business center. The eco-friendly Suncourt Hotel & Conference Centre also features tour/ticket assistance, a garden, and complimentary newspapers in the lobby. Self parking is free. Smoking is allowed in designated areas at this 4-star Taupo hotel.

  • 52 guestrooms or units
  • 2 levels
  • 5 buildings
  • Built in 1978
  • Dining venue
  • Bar or lounge
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Wedding services available
  • Garden
  • Newspapers in lobby (free)
  • Smoking in designated areas
  • Water dispenser

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 2
  • Free WiFi
  • Laundry facilities
  • Playground on site
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Rotorua (ROT-Rotorua Regional) (87.8 km / 54.5 mi)
  • Parking: Free self parking

Room Amenities

Suncourt Hotel & Conference Centre offers 52 air-conditioned accommodations, which are accessible via exterior corridors and feature hair dryers and irons/ironing boards. 20-inch flat-screen televisions come with premium digital channels. This Taupo hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

  • In-room dining (limited hours)
  • Flat-screen television
  • Digital channels
  • Premium channels
  • Refrigerator
  • Electric kettle
  • Housekeeping (daily)
  • Hair dryer
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Exterior corridor access
  • Air conditioning
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily from 7 AM to 11:00 AM.

Lake Bistro - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for NZD 10.0 per day.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Guests are provided with hand sanitizer.Contactless check-out is available.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff do not wear personal protective equipment
  • Protective clothing is not available for guests
  • No shield between guests and staff in main contact areas
  • Property does not follow sanitisation practices of any association
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are not in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • No lifts
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • Debit cards
  • No gap period between guests' stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between NZD 16.50 and NZD 25.50 per person (approximately)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Crib (infant bed) fee: NZD 10.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Suncourt Hotel
  • Suncourt Hotel Taupo
  • Suncourt Taupo
  • Suncourt Hotel And Conference Centre
  • Suncourt Hotel Conference Centre
  • Suncourt & Conference Taupo
  • Suncourt Hotel & Conference Centre Hotel
  • Suncourt Hotel & Conference Centre Taupo
  • Suncourt Hotel & Conference Centre Hotel Taupo

You should know

  • The seasonal pool will open in December and close in May.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

Awards & Affiliations

  • Qualmark

National Rating

Qualmark® assigns an official star rating for accommodations in New Zealand. This Hotel property is rated 4 stars.

Official New Zealand Rating provided by Qualmark®

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.