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4.9 out of 5

"Excellent service and very friendly staff. suite was warm and very clean. Beautiful views from our room. Our favourite place to stay. Will definitely ... " More

By a verified traveller on Sun 07 Jun 2020

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Hotel Description

A luxury stay in Arrowtown awaits you at Millbrook Resort. You'll be steps from Millbrook Resort Golf Course and 1.8 km (1.1 mi) from Crown Range. Highlights at this family-friendly hotel include 4 restaurants, 3 spa tubs, and a full-service spa.

You can enjoy TVs with satellite channels, and all 160 rooms feature free WiFi, free wired Internet, and balconies or patios. Minibars provide refreshments, and room service is also available. Nice touches to enhance your stay include bathrobes and free toiletries, while premium linens invite a good night's rest. Separate bathtubs and showers, coffee/tea makers, and in-room childcare are also available. Housekeeping is available once per stay.

A day of pampering at The Spa at Millbrook can include massages, body wraps, and body scrubs along with aromatherapy and hydrotherapy. The restaurant, Millhouse Restaurant, is open for dinner. Smithy's Smoke House is the hotel's own bar. Enjoy the 2 outdoor tennis courts, golf course and indoor swimming pool plus access to golf lessons. A conference center, a business center, and limo/town car service are among the business amenities offered. Other amenities include free WiFi in public areas, a health club, and a sauna. Full breakfast is available daily between 6 AM and 10:30 AM. There's also free self parking, along with the convenience of a free area shuttle.

Within a 20-minute drive of this 5-star Arrowtown hotel, attractions include Lake Wakatipu and Gibbston Valley Winery.

Deluxe Studio

Bed Count 1 King Bed Maximum Occupancy 2 Max
NZ$261* Per night/room 14 Jul. - 15 Jul.

Room, 3 Bedrooms (Resort Home)

Bed Count 3 King Beds Maximum Occupancy 6 Max

Room, 2 Bedrooms (Resort Home)

Bed Count 2 King Beds Maximum Occupancy 4 Max

Room, 4 Bedrooms (Resort Home)

Bed Count 6 Full Beds Maximum Occupancy 8 Max

Suite, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 2 Bedrooms

Bed Count 2 King Beds Maximum Occupancy 4 Max

Millbrook Resort ratings based on 301 Verified Reviews

Review Summary
4.9 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Millbrook Resort

Everyone (82) Couples (187) Family (31)
5 out of 5
Excellent service and very friendly staff. suite was warm and very clean. Beautiful views from our room. Our favourite place to stay. Will definitely be back again soon.

Posted by on 7 Jun. 2020

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4 out of 5
Over all stay was good. We couldn't get checked in until 4:45pm wish was disappointing as we had our afternoon planned watching cricket. Tis started at 4:30pm. If we were told theywere behind we would have undstood and sorting something else.

Posted by on 19 Jan. 2020

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5 out of 5

Posted by on 9 Jan. 2020

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5 out of 5
A resort that definitely deserves its 5 STAR RATING! My partner loves golf so he was 100% in his element and I will definitely be going back again to try out the spa facilities and make use of the yoga/gym classes they offer.. Unfortunately was only there for 1 night but would have loved to stay longer. STAFF in itself AMAZING! All were so helpful and lovely. Millbrook really ticked all the boxes for us

Posted by on 4 Jan. 2020

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5 out of 5
Loved the original stone buildings from the farm. They have been beautifully restored & repurposed. Other buildings have been designed to have a similar understated, but elegant look. It makes the resort feel unique and very Otago!

Posted by , from Auckland on 13 Sep. 2019

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5 out of 5
Lovely and warm and quiet. Beautiful grounds and beautiful food.

Posted by on 28 Jun. 2019

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5 out of 5
A beautiful and very quiet place - not even traffic noise. Great gym and pool facilities. Amazing, peaceful location. Lovely size of room.

Posted by on 18 Jun. 2019

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4 out of 5
Grounds are superb. Cottages starting to show wear and tear

Posted by on 21 May 2019

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Comment from Hotel Management

23 May 2019 by Reservations

Thanks for staying with us. We appreciate your feedback!

5 out of 5
Loved our brief stay here, spacious room , ultra comfy massive bed, super clean, excellent shuttle service and beautiful grounds

Posted by , from Auckland, NZ on 25 Apr. 2019

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Comment from Hotel Management

23 May 2019 by Reservations

Thanks for staying with us. We appreciate your feedback!

5 out of 5

Posted by on 19 Apr. 2019

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Comment from Hotel Management

23 May 2019 by Reservations

Thanks for staying with us. We appreciate your feedback!

Property Features

Millbrook Resort offers its guests a full-service spa, a golf course, and 3 spa tubs. There are 4 restaurants on site, along with a coffee shop/café. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces. A business center and limo/town car service are available. An indoor pool, a health club, and a sauna are also featured at the luxury Millbrook Resort. An airport shuttle (available on request) is available for a fee. Free self parking is available. This 5-star Arrowtown hotel is smoke free.

  • 160 guestrooms or units
  • 4 dining venues
  • Bar or lounge
  • Coffee shop
  • Ski lift tickets
  • Ski equipment storage
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • Bellhop
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi
  • Outdoor tennis courts - 2
  • Free area shuttle
  • Laundry facilities
  • In-room childcare (surcharge)
  • Playground on site
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Free self parking

Transport

  • Airport: Queenstown Intl. Airport (ZQN) (17.2 km / 10.7 mi)
  • Property shuttles: Free area shuttle; airport shuttle
  • Parking: Free self parking

Room Amenities

Millbrook Resort offers 160 accommodations with minibars and safes. Rooms open to balconies or patios. Beds feature premium bedding. Satellite television is provided. Bathrooms include separate bathtubs and showers, bathrobes, complimentary toiletries, and hair dryers. This Arrowtown hotel provides complimentary wired and wireless Internet access. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided once per stay.

  • Private balcony or patio
  • Minibar
  • In-room dining (limited hours)
  • Television
  • Satellite channels
  • Coffee maker
  • Luxury bedding
  • Separate shower and tub
  • Cribs (free)
  • Housekeeping (once per stay)
  • Childcare in room (surcharge)
  • Hair dryer
  • Safe
  • Bathrobes
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy full breakfast daily from 6 AM to 10:30 AM.

Millhouse Restaurant - Overlooking the golf course, this restaurant serves dinner only. Guests can enjoy alfresco dining (weather permitting). A children's menu is available. Reservations are required.

The Hole In One Cafe - Overlooking the golf course, this café serves breakfast, brunch, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting). A children's menu is available. Open daily.

Kobe Cuisine - This restaurant specializes in Japanese cuisine and serves dinner only. Guests can enjoy alfresco dining (weather permitting). Reservations are required. Open select days.

Clubhouse - Onsite buffet restaurant. Open daily.

Smithy's Smoke House - Onsite bar. Open daily.

Room service (during limited hours) is available.

Spa Services

  • Number of treatment rooms 10
  • Couples treatment rooms
  • Manicures and pedicures
  • Body wraps
  • Body treatments
  • Body scrubs
  • Facial treatments
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Airport shuttle service is available on request from 7:00 AM to 6:00 PM. Fees may apply. Contact the property in advance to make arrangements.

Front desk staff will greet guests on arrival.

Airport shuttle service is offered on request from 7:00 AM to 6:00 PM. Fees may apply. Please make arrangements in advance by contacting the property.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staffed front desk
  • No rollaway/extra beds available
  • No lifts
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: NZD 33.00 per person (approximately)
  • Airport shuttle fee: NZD 30.00 per person (one-way)
  • Airport shuttle fee per child: NZD 20.00 (one-way), (from 4 to 14 years old)
  • Credit card charges are subject to a surcharge of 2 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Millbrook Arrowtown
  • Millbrook Resort
  • Millbrook Resort Arrowtown
  • Millbrook Hotel Arrowtown
  • Millbrook Resort Hotel
  • Millbrook Resort Arrowtown
  • Millbrook Resort Hotel Arrowtown

You should know

  • Millbrook Resort offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

Awards & Affiliations

  • Qualmark

National Rating

Qualmark® assigns an official star rating for accommodations in New Zealand. This Hotel property is rated 5 stars.

Official New Zealand Rating provided by Qualmark®

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.