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Morino Lodge Chalets

Property class: 3.5

Photo gallery for Morino Lodge Chalets

A modern living room with a sofa, a coffee table, and a view of a snowy forest through large windows.
A spacious loft-style room with a wooden dining table, a sofa, and a TV.
A modern living room with a white sofa, a red sofa, and a glass coffee table. There is a fireplace with a black chimney and a wooden ceiling structure.
A wooden cabin bedroom with a bed, pillows, and a window.
A modern wooden house with large windows and a covered porch, surrounded by snow and trees.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Laundry room
  • Room service
The current price is NZ$558
26 Aug - 27 Aug

Explore the area

View map
Hokujo 4630-1, Kitaazumi, Hakuba, Nagano, 399-9301
  • Place, Hakuba Ski Jumping Stadium
    ‪1 min walk‬
  • Place, Hakuba Happo-One Ski Area
    ‪7 min walk‬
  • Place, Happo-one Adam Gondola
    ‪9 min walk‬

Room options

View all photos for Alps Retreat Chalet - 3 bedroom - Wadano Area, Non Smoking

A modern living room with a sofa, a coffee table, and a view of a snowy forest through large windows.

Alps Retreat Chalet - 3 bedroom - Wadano Area, Non Smoking

  • Mountain view
  • 100 sq m
  • 3 bedrooms
  • Sleeps 6
  • 6 Single Beds
  • Free Wi-Fi

About the area

Hakuba

Morino Lodge Chalets places you steps from Hakuba Ski Jumping Stadium and within a 10-minute stroll of Hakuba Happo-One Ski Area. Highlights at this lodge include in-room washers/dryers, free WiFi and Smart TVs. .This lodge offers free WiFi in public areas, a free food/drink shopping service and concierge services. Additionally, you'll find laundry facilities, ski storage and ski passes. There's also free self parking, along with the convenience of an airport shuttle. .Within a 15-minute drive of this 3.5-property class Hakuba lodge, attractions include Hakuba Goryu Ski Resort and Tsugaike Ski Resort.
View more Lodges in HakubaOpens in a new window

What's nearby

  • Hakuba Ski Jumping Stadium - 1 min walk - 0.0 km
  • Hakuba Mini Train Park - 6 min walk - 0.5 km
  • Hakuba Happo-One Ski Area - 7 min walk - 0.6 km
  • Happo-one Adam Gondola - 9 min walk - 0.7 km
  • Happo One Sakka Ski Lift - 17 min walk - 1.5 km

Getting around

  • Hakuba Station - 10 min drive
  • Matsumoto (MMJ-Shinshu - Matsumoto) - 106 min drive

Restaurants

  • ‪Blizzard (Pizza) - ‬10 min walk
  • ‪胡座屋 Aguraya - ‬3 min drive
  • Starbucks
  • ‪スノープラザ咲花 - ‬16 min walk
  • Sounds Like Café

About this property

Morino Lodge Chalets

As a guest of Morino Lodge Chalets, you'll find barbecue grills, multilingual staff, and ski storage. WiFi is free in public spaces. Morino Lodge Chalets also features tour/ticket assistance, a garden, and a picnic area. The lodge can provide concierge services and a complimentary food/drink shopping service. Self parking is free.
  • 4 guestrooms or units
  • Ski lift tickets
  • Ski equipment storage
  • Self-service laundry
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Food/drink service (free)
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Television in lobby
Morino Lodge Chalets offers 4 accommodations with washers/dryers and DVD players. Beds feature down duvets. A pillow menu is available. Fridges, microwaves and coffee/tea makers are provided. Bathrooms include slippers, bidets, complimentary toiletries and hairdryers.

This Hakuba lodge provides complimentary wireless Internet access. 40-inch Smart televisions come with premium satellite channels and Netflix. Additionally, rooms include rice cookers and an iron/ironing board. Housekeeping is provided once per stay.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge)
  • Free self parking on site
  • Limited on-site self parking

Things to do

  • Bicycle rentals
  • Ski passes
  • Ski storage
  • TV in common areas

Family friendly

  • DVD player
  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • In-room washing machine/dryer
  • Laundry facilities
  • Living room
  • Soundproofed rooms

Conveniences

  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Free grocery shopping service
  • Housekeeping (once per stay)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area

Accessibility

  • No lift

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter
  • Free cot
  • Pillow menu

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch smart TV with premium satellite channels
  • DVD player
  • IPod dock
  • Netflix

Food and drink

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Freezer
  • Hob
  • Microwave
  • Refrigerator
  • Rice cooker
  • Room service
  • Toaster

More

  • Heating
  • Iron/ironing board
  • Living room
  • Portable fan
  • Soundproofed rooms
  • Washing machine/dryer

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 11:00 PM
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

There is no front desk at this property
Guests will receive lockbox information
Information provided by the property may be translated using automated translation tools

Access methods

Lockbox

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100-10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. For guests' safety, the property includes a fire extinguisher in all accommodation.

We should mention

  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

Morino Chalets Hakuba
Morino Lodge Chalets Lodge
Morino Lodge Chalets Hakuba
Morino Lodge Chalets Lodge Hakuba

Frequently asked questions

Is parking available at Morino Lodge Chalets?

Yep, Morino Lodge Chalets has a free self car park.

How much does it cost to stay at Morino Lodge Chalets?

As of 15 Aug 2026, prices found for a 1-night stay for 2 adults at Morino Lodge Chalets on 26 Aug 2026 start from NZ$558, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Morino Lodge Chalets family-friendly?

You bet! With amenities such as free food shopping service and laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that Morino Lodge Chalets is a hit with families.

Is there a free airport shuttle available at Morino Lodge Chalets?

No, but there's an airport shuttle for a fee.

What time are check-in & check-out at Morino Lodge Chalets?

Check-in begins at 4:00 PM. Check-out time is 10 AM.

Are pets allowed at Morino Lodge Chalets?

No, pets are not allowed.

Morino Lodge Chalets Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 24 out of 36 reviews
Rating 8 - Good. 6 out of 36 reviews
Rating 6 - Okay. 3 out of 36 reviews
Rating 4 - Poor. 3 out of 36 reviews
Rating 2 - Terrible. 0 out of 36 reviews

9.2/10

Cleanliness

8.6/10

Staff & service

9.8/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Christine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property. Close to ski resorts and easy to get around
Verified review

10/10 Excellent

Louise

Liked: Cleanliness, amenities, property conditions & facilities
The Morino concierge were amazing during our stay. The cabin was very cosy and had everything we needed. The Echoland main strip was a short walk offering a great range of dining options.
Stayed 5 nights in Jan 2026
Verified review

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are friendly and ready to assist. The house is equipped with digital security system, has floor heating, and most importantly, it's clean with well-maintained appliances. I would highly recommend this place to friends and relatives visiting Nagano.
Stayed 2 nights in Dec 2023
Verified review

10/10 Excellent

Aki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
部屋も綺麗で広く快適で素晴らしかったのですが、 1番良かったのはオーナーの方なのかわかりませんが、その方に連絡がすぐについた事です。 それだけで安心できましたし、とても良かったです。機会があれば、またお世話になりたいと思います。
Stayed 1 night in May 2026
Verified review

8/10 Good

???

Liked: Cleanliness, staff & service, property conditions & facilities
清潔でスタッフも親切で良かったです。 リフト乗り場まで送迎してくれるのがありがたい。
Stayed 2 nights in Jan 2025
Verified review

10/10 Excellent

Daisuke

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
本当の家みたいでここに住みたいなとおもいました。
Stayed 1 night in Oct 2023
Verified review

10/10 Excellent

だいき

Liked: Cleanliness, amenities, property conditions & facilities
入館まではすこし不手際だったが、中はとても綺麗で清潔。立地もゲレンデに近いし温泉も近くに多数、コンビニもスーパーもあるので素泊まりにはもってこい。寝室も3部屋あり、シングルベッド6台までだが、7人で行ったため、臨時のベッドも用意されていた。ここのハウスでなければ最高の旅とは言えなかったかもしれないくらい良いところだった。
Stayed 1 night in Jan 2023
Verified review

10/10 Excellent

??

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
部屋が綺麗でよかった
Verified review

10/10 Excellent

Kaori

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
とても綺麗で過ごしやすく立地もよく大満足でした。是非また利用させていただきたいです。
Stayed 1 night in Feb 2022
Verified review

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

よかった

よかった
Stayed 1 night in Oct 2020
Verified review

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

お盆休みに一泊した感想

大人3人子供1人で一泊しました。 部屋の中は清潔で、チェックイン前に部屋のエアコンを事前に稼働してくれていたので、快適に過ごすことができて子供も大喜びでした。 お風呂は小さめなので近くの温泉に行くと良いかもしれません。 機会があればまた宿泊したいです。
Stayed 1 night in Aug 2020
Verified review

10/10 Excellent

SAORI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

sao

別荘やペンションの一角にあり、静かで、木の温もりを感じるロッジでした。 シャレーの方も、親切で気さくにお話ししてくださり、家族でゆっくりと過ごせました。 また、行きたいなと思っています。
Stayed 2 nights in Feb 2020
Verified review

6/10 Okay

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
古い建物でしたが、中は改装されていて綺麗でした。外国人向けの宿だと思いますが、テレビで民放が見れないのは残念です。
Stayed 1 night in Feb 2020
Verified review

10/10 Excellent

Jeroen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very charming and comfortable chalet

We had the Misorano chalet. A bit remote from the ski-slopes, but walking distance from restaurants and bars. The staff organize free rides on request with their mini van Very much recommended accommodation
Stayed 5 nights in Dec 2019
Verified review

10/10 Excellent

Guest

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service is good, and the room is clean and comfortable
Stayed 1 night in Jul 2019
Verified review

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities

スタッフが外人ばかりで不安

部屋は綺麗で使いやすくよかったですが、受付が外人の方しかいなくて日本語が通じなくて困りました。なにを言ってるかお互い分からず、スムーズにチェックインができなくて大変でした。
Stayed 1 night in Mar 2019
Verified review

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great chalet in Hakuba

Great chalet with excellent service. Lifts to and from the snow each day, and Morino staff provided good tips on everything from restaurants to our return travel to Tokyo. Recommended for a family group seeking some privacy and comfort.
Stayed 4 nights in Feb 2019
Verified review

4/10 Poor

dubaiskier

Liked: Cleanliness
Disliked: Staff & service, room comfort
The good points-the chalet was clean, the beds were comfortable, and the drivers were all courteous and helpful. The bad 1. this chalet is in the middle of nowhere (this is why they do not provide the location on their website). 2. this chalet is cold-there is no heating in the bathroom and the floor was freezing all the time. 3. this chalet is tiny-there is no hanging space in the bedrooms and nowhere to dry ski gear after a day on the slopes. 4. the reception staff are nice, but ill-informed. there is no benefit in buying multiple day lift passes ahead of time, it is easy and no more expensive to buy lift tickets each morning 5. they charge a 3.5% fee for using a card 6. if we asked for a cheap and cheerful restaurant reservation it needs to be close by so there is not an expensive taxi ride home 7. the constant refrain of we are really busy is no excuse-if you charge top rates over busy periods make sure you have the staff to manage this. 8. Our room was not ready by the check in time of 3pm on our day of arrival but we were not permitted to stay 45 minutes past the 10 am time for checkout on the day of departure
Stayed 6 nights in Dec 2018
Verified review

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a nice and cosy little chalet, which we liked very much.
Stayed 1 night in Oct 2018
Verified review

10/10 Excellent

Terence

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice house

Good setting for the furniture and all equipments are arranged before check-in. By the way, Toothbrush should be prepared in house
Stayed 2 nights in Nov 2017
Verified review

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fabulous Place, Accomodating Staff

Would go back there in a heartbeat! The chalet was simply divine. Rustic and cozy and just a really lovely feel to it. The kids did not want to leave. The staff namely Aaron was so accommodating. He was waiting to drop us off to the chalet at 1.30 in the morning Incase our Chuo driver couldn’t find the place then even offered to drop into the convenience store so we had supplies in the morning and got in touch in the morning to help sort out brekkie and ski gear hire. Very impressed with the whole experience. They obviously have a working relationship with the ski hire and ski company and From not knowing how we were going to get around, we were transported everywhere with no fee so was definitely pleasantly suprised. Worth the experience and would love to come back
Stayed 2 nights in Nov 2017
Verified review

10/10 Excellent

KAORU

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
とても綺麗な宿でした。
Stayed 1 night in Aug 2017
Verified review

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Absolutely incredible!!!

This is absolutely the best accommodation!!! Incredible service, knowledge of the area and what will suit you, comfortable beds, all the amenities that you could need. These guys really go beyond what i expected and made this part of our holiday to japan superb. Highly recommend!!!
Verified review

10/10 Excellent

Izumi

Stayed 1 night in Aug 2023
Verified review

6/10 Okay

KOETSU

Stayed 1 night in Oct 2022