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4.1 out of 5

"I liked that it was close to the waterfront and great restaurants. We had issues with noise however. There are lots of signs around promoting being ... " More

By a verified traveller on Sun 15 Mar 2020

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Hotel Description

Bluewater Hotel puts you in the heart of Napier, within just a 10-minute stroll of Pandora Pond and National Tobacco Company Building. Highlights at this hotel include a restaurant, free self parking, and a bar/lounge.

All 49 rooms feature flat-screen TVs with satellite channels, and you can enjoy free WiFi, free wired Internet, and free weekday newspapers. Refrigerators, microwaves, and room service make in-room dining convenient, and minibars provide refreshments. Premium bedding and jetted tubs are nice touches to enhance your stay. Hair dryers, phones, and irons/ironing boards are also available.

The restaurant, Waterbar Restaurant, is open for breakfast, lunch, and dinner. Waterbar is the hotel's own sports bar. Added amenities include free WiFi in public areas, a conference center, and laundry facilities. On weekday mornings cooked-to-order breakfast is served between 7:00 AM and 9:30 AM.

Attractions within a 10-minute drive of this 3.5-star Napier hotel include Church Road Winery and Mission Estate Winery.

Ground Floor Spa Unit

Bed Count 2 Queen Beds Maximum Occupancy 3 Max
NZ$146* Per night/room 3 May - 4 May

Executive Apartment, 2 Bedrooms

Bed Count 2 King Beds Maximum Occupancy 4 Max

Superior Studio with Spa Bath

Bed Count 1 King Bed Maximum Occupancy 3 Max

Bluewater Hotel ratings based on 228 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Bluewater Hotel

Everyone (112) Couples (75) Family (41) Other (1)
5 out of 5

Posted by on 28 Mar. 2020

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5 out of 5

Posted by on 25 Mar. 2020

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3 out of 5
I liked that it was close to the waterfront and great restaurants. We had issues with noise however. There are lots of signs around promoting being considerate of guests around being quiet. However our room although lovely it was 2 units away from the hotel's restaurant and bar area which was actually very noisy and impacted on our second night's stay. Wouldn't want to spend another Saturday night due to this.

Posted by on 15 Mar. 2020

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5 out of 5
All good.could do with a step up all the way along the front from the car park

Posted by on 14 Mar. 2020

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5 out of 5
great location, great staff, well run establishment

Posted by , from Greymouth on 14 Mar. 2020

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3 out of 5
Lovely stay. Bit of a problem with WiFi. Staff did what they could.

Posted by on 13 Feb. 2020

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Comment from Hotel Management

15 Feb. 2020 by Milly.

Thank you for taking the time to leave a review, we appreciate your feedback! We are glad you enjoyed your stay apart from the issues with the Wi-Fi which we have a technician looking into. Kind regards from the team at Bluewater Hotel.

4 out of 5
There is quite a lot of noise in the location, particularly on Friday and Saturday nights. Many cars driving past and people making noise late into the night. It can be quite disturbing when you’re trying to sleep.

Posted by on 12 Feb. 2020

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Comment from Hotel Management

12 Feb. 2020 by Milly.

Good afternoon, Thank you for taking the time to leave a review, we appreciate your feedback. We do have an on-site manager to help with any problems with noise within the hotel, unfortunately we cannot control the noise outside of the premises at times this happens especially over event weekends etc. We hope the rest of your stay was pleasant. Regards Bluewater Hotel

5 out of 5
All was good, location and customer service was very good. Thanks

Posted by on 9 Feb. 2020

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Comment from Hotel Management

9 Feb. 2020 by Milly

Thank you for taking the time to leave a review. We appreciate your feedback and are glad you enjoyed your stay. We look forward to seeing you again in the near future. Kind regards From the team at Bluewater Hotel.

2 out of 5
Hi, I booked the room which was a ‘superior with spa bath‘. As shown on the website there was a spa inside the room and one bed. Our room did not have a spa in the room, it was in the bathroom instead. We also had one king bed an one single bed which took up most of the room. i thought the photos were quite deceiving. Also when we arrived we were asked to pay a $250 bond which was not stated online. In some areas of our room we couldn’t get wifi. I was very disappointed in my first stay at the hotel. And properly wouldn’t come back. Thanks Sarah

Posted by on 9 Feb. 2020

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Comment from Hotel Management

9 Feb. 2020 by Milly.

Good morning, Thank you for submitting your feedback. Had you made this aware to reception at the time we may have been able to move you to another room with only a king bed and the spa in the room (This is subject to availability and needs to be requested at the time of booking) We have just upgraded our Wi-Fi so there shouldn't have been any issues but we will get someone in today to have a look at this. As per the bond - It is standard practice for most hotels to charge a bond if you cannot provide a credit card for security. We hope you can give us another chance in the future. Kind regards From the team at Bluewater Hotel.

5 out of 5

Posted by on 16 Jan. 2020

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Comment from Hotel Management

21 Jan. 2020 by Milly

Thank you for choosing to stay with us during your time in Napier. We are so glad you enjoyed your stay, rating it a 5/5. We hope to see you again in the near future. Kind regards from the team at Bluewater Hotel.

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. You'll find a business center on site. WiFi is free in public spaces. There are 3 meeting rooms available. Bluewater Hotel also features a garden, complimentary newspapers in the lobby, and laundry facilities. Free self parking is available. This 3.5-star Napier hotel is smoke free.

  • 1 building
  • 49 guestrooms or units
  • 2 levels
  • Built in 1991
  • Dining venue
  • Bar or lounge
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (limited hours)
  • Front-desk safe
  • Wedding services available
  • Garden
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Miniature golf on site
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Napier (NPE-Hawke's Bay) (3.2 km / 2 mi)
  • Parking: Free self parking

Room Amenities

Bluewater Hotel offers 49 air-conditioned accommodations, which are accessible via exterior corridors and feature minibars and complimentary weekday newspapers. Beds feature premium bedding. Refrigerators and microwaves are provided. Bathrooms include bathtubs or showers with jetted bathtubs and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. 32-inch flat-screen televisions come with premium satellite channels. Housekeeping is provided daily.

  • Jetted tub
  • Minibar
  • In-room dining (limited hours)
  • Flat-screen television
  • Satellite channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Electric kettle
  • Luxury bedding
  • Bathtub or shower
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Hair dryer
  • Telephone
  • Iron and ironing board
  • Exterior corridor access
  • Air conditioning
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 7:00 AM and 9:30 AM.

Waterbar Restaurant - This restaurant serves breakfast, lunch, and dinner.

Waterbar - Onsite sports bar. Open daily.

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at 9 PM
  • Minimum check-in age is 18

Special check-in instructions:

The front desk is open daily from 7 AM - 9 PM.

The front desk at this property is open daily from 7 AM - 9 PM.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for NZD 30.0 per day.
  • Cribs (infant beds) are available for NZD 30.0 per day.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Only service animals are allowed
  • Debit cards not accepted

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between NZD 15.00 and NZD 30.00 for adults, NZD 15.00 and NZD 30.00 for children (approximately)
  • Crib (infant bed) fee: NZD 30.0 per day
  • Rollaway bed fee: NZD 30.0 per day
  • Credit card charges are subject to a surcharge of 2 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Bluewater Hotel Napier
  • Bluewater Napier
  • Hotel Bluewater
  • Bluewater Hotel Hotel
  • Bluewater Hotel Napier
  • Bluewater Hotel Hotel Napier

National Rating

This property does not have a Qualmark® rating. For the benefit of our customers, we have provided a rating based on our rating system.

url importing https://www.wotif.co.nz/Napier-Hotels-Bluewater-Hotel.h4520474-p2.Hotel-Reviews?rm1=a2&
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.