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Hotel Nikko Narita

4.0 star property

Photo gallery for Hotel Nikko Narita

Lobby
Creator video
Breakfast, lunch and dinner served
Lobby lounge
Desk, blackout curtains, soundproofing, iron/ironing board

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Free Wi-Fi
  • Air-conditioning
The current price is NZ$156
18 Mar - 19 Mar

Explore the area

View map
500 Tokko, Narita, Chiba-ken, 286-0106
  • Place, Sakura-no-Yama Hill
    ‪3 min drive‬
  • Place, Naritasan Shinshoji Temple
    ‪11 min drive‬
  • Place, Narita Dream Dairy Farm
    ‪17 min drive‬
  • Airport, Tokyo (NRT-Narita Intl.)
    ‪4 min drive‬

Room options

View all photos for Main Building Japanese Style Family Room

Desk, blackout curtains, soundproofing, iron/ironing board

Main Building Japanese Style Family Room

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 4

View all photos for Main Building Comfort Family Room

Desk, blackout curtains, soundproofing, iron/ironing board

Main Building Comfort Family Room

  • Sleeps 4

View all photos for Main Building Style Single Room

Desk, blackout curtains, soundproofing, iron/ironing board

Main Building Style Single Room

  • Sleeps 1

View all photos for Annex Executive Triple Room

Desk, blackout curtains, soundproofing, iron/ironing board

Annex Executive Triple Room

  • Sleeps 3

View all photos for Main Building Style Connect Room

Desk, blackout curtains, soundproofing, iron/ironing board

Main Building Style Connect Room

  • Sleeps 2

View all photos for Main Building Comfort Triple Room

Desk, blackout curtains, soundproofing, iron/ironing board

Main Building Comfort Triple Room

  • Sleeps 3

View all photos for (Main) Comfort Twin Room, Non Smoking

Desk, blackout curtains, soundproofing, iron/ironing board

(Main) Comfort Twin Room, Non Smoking

9.2 out of 10
Wonderful
(48 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Single Beds

View all photos for (Main) Style Single Room, Non-Smoking

Desk, blackout curtains, soundproofing, iron/ironing board

(Main) Style Single Room, Non-Smoking

8.8 out of 10
Excellent
(170 reviews)
  • 16 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Large Single Bed

View all photos for (Main) J-style Family Room, Non Smoking

Desk, blackout curtains, soundproofing, iron/ironing board

(Main) J-style Family Room, Non Smoking

10.0 out of 10
Exceptional
(4 reviews)
  • 33 sq m
  • Sleeps 4
  • 4 Single Futons

View all photos for (Annex) Superior Twin Room, Non Smoking

Desk, blackout curtains, soundproofing, iron/ironing board

(Annex) Superior Twin Room, Non Smoking

9.2 out of 10
Wonderful
(107 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Single Beds

View all photos for (Annex) Superior Double Room, Queen Bed, Non Smoking

Desk, blackout curtains, soundproofing, iron/ironing board

(Annex) Superior Double Room, Queen Bed, Non Smoking

9.0 out of 10
Wonderful
(50 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for (Annex) Superior Twin Room with Extra Bed, Non Smoking

Desk, blackout curtains, soundproofing, iron/ironing board

(Annex) Superior Twin Room with Extra Bed, Non Smoking

9.0 out of 10
Wonderful
(46 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Large Single Beds and 1 Single Bed

View all photos for (Annex) Executive Twin Room, Non Smoking

Desk, blackout curtains, soundproofing, iron/ironing board

(Annex) Executive Twin Room, Non Smoking

9.4 out of 10
Exceptional
(65 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Single Beds

View all photos for (Annex) Executive Double Room, Queen Bed, Non Smoking

Desk, blackout curtains, soundproofing, iron/ironing board

(Annex) Executive Double Room, Queen Bed, Non Smoking

9.6 out of 10
Exceptional
(34 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for (Main) Standard Twin Room, Non Smoking

Desk, blackout curtains, soundproofing, iron/ironing board

(Main) Standard Twin Room, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for (Main) Style Single (Airweave matress) Non Smoking

Desk, blackout curtains, soundproofing, iron/ironing board

(Main) Style Single (Airweave matress) Non Smoking

8.0 out of 10
Very good
(1 review)
  • 16 sq m
  • Sleeps 1
  • 1 Large Single Bed

View all photos for (Main) Comfort Single Room, Non Smoking

Desk, blackout curtains, soundproofing, iron/ironing board

(Main) Comfort Single Room, Non Smoking

8.6 out of 10
Excellent
(46 reviews)
  • 17 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Double Bed

View all photos for (Main) Comfort Triple Room, Non Smoking

Desk, blackout curtains, soundproofing, iron/ironing board

(Main) Comfort Triple Room, Non Smoking

8.8 out of 10
Excellent
(13 reviews)
  • 34 sq m
  • 1 bedroom
  • Sleeps 3
  • 3 Double Beds

View all photos for (Annex) Junior Suite Twin Room, Non Smoking

Desk, blackout curtains, soundproofing, iron/ironing board

(Annex) Junior Suite Twin Room, Non Smoking

9.4 out of 10
Exceptional
(12 reviews)
  • 66 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Single Beds

View all photos for (Main) Connecting Single Rooms, Non Smoking

Desk, blackout curtains, soundproofing, iron/ironing board

(Main) Connecting Single Rooms, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 16 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for (Main) Standard Twin with Extra Bed, Non Smoking

Desk, blackout curtains, soundproofing, iron/ironing board

(Main) Standard Twin with Extra Bed, Non Smoking

  • 26 sq m
  • Sleeps 3
  • 2 Large Single Beds and 1 Single Bed

View all photos for (Main) Standard Family Room, Non Smoking

Desk, blackout curtains, soundproofing, iron/ironing board

(Main) Standard Family Room, Non Smoking

8.8 out of 10
Excellent
(10 reviews)
  • 33 sq m
  • Sleeps 6
  • 4 Single Futons

View all photos for (Annex) Executive Triple Room, Non Smoking

Desk, blackout curtains, soundproofing, iron/ironing board

(Annex) Executive Triple Room, Non Smoking

9.2 out of 10
Wonderful
(34 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 3
  • 3 Single Beds

View all photos for (Main) Comfort Family Room, Non Smoking

Desk, blackout curtains, soundproofing, iron/ironing board

(Main) Comfort Family Room, Non Smoking

7.6 out of 10
Good
(5 reviews)
  • 52 sq m
  • 1 bedroom
  • Sleeps 4
  • 4 Double Beds

View all photos for Annex Executive Twin Room

Desk, blackout curtains, soundproofing, iron/ironing board

Annex Executive Twin Room

  • Sleeps 2

View all photos for Annex Executive Queen Room

Desk, blackout curtains, soundproofing, iron/ironing board

Annex Executive Queen Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2

View all photos for Main Building Comfort Twin Room

Desk, blackout curtains, soundproofing, iron/ironing board

Main Building Comfort Twin Room

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2

View all photos for Main Building Comfort King Room

Desk, blackout curtains, soundproofing, iron/ironing board

Main Building Comfort King Room

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2

View all photos for Annex Jr.Suite Twin Room

Desk, blackout curtains, soundproofing, iron/ironing board

Annex Jr.Suite Twin Room

  • Sleeps 2

View all photos for (Main) Standard Single Room, Non Smoking

Desk, blackout curtains, soundproofing, iron/ironing board

(Main) Standard Single Room, Non Smoking

9.4 out of 10
Exceptional
(32 reviews)
  • 16 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Large Single Bed

View all photos for (Main) Comfort Double Room, 1 King Bed, Non Smoking

Desk, blackout curtains, soundproofing, iron/ironing board

(Main) Comfort Double Room, 1 King Bed, Non Smoking

8.8 out of 10
Excellent
(71 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Main Building Style Single Room With Airweave Mattress Pad

Desk, blackout curtains, soundproofing, iron/ironing board

Main Building Style Single Room With Airweave Mattress Pad

  • Sleeps 1

View all photos for Japanese Style Family Room (J-Style)-Main Building, Non Smoking

Desk, blackout curtains, soundproofing, iron/ironing board

Japanese Style Family Room (J-Style)-Main Building, Non Smoking

  • 33 sq m
  • Sleeps 6
  • 4 Single Futons

View all photos for Japanese Style Family Room-Main Building, Non Smoking

Desk, blackout curtains, soundproofing, iron/ironing board

Japanese Style Family Room-Main Building, Non Smoking

9.0 out of 10
Wonderful
(44 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 6
  • 4 Single Futons

View all photos for Style Twin Room, Non Smoking (Main Bldg)

Desk, blackout curtains, soundproofing, iron/ironing board

Style Twin Room, Non Smoking (Main Bldg)

9.6 out of 10
Exceptional
(4 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Business Style Queen Room, Non Smoking (Main Bldg)

Desk, blackout curtains, soundproofing, iron/ironing board

Business Style Queen Room, Non Smoking (Main Bldg)

8.8 out of 10
Excellent
(40 reviews)
  • 16 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Style Twin Room, with Sofa bed, Non Smoking (Main Bldg)

Desk, blackout curtains, soundproofing, iron/ironing board

Style Twin Room, with Sofa bed, Non Smoking (Main Bldg)

9.2 out of 10
Wonderful
(25 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Large Single Beds and 1 Single Sofa Bed

View all photos for Style Triple Room, Non Smoking (Main Bldg)

Style Triple Room, Non Smoking (Main Bldg)

Style Triple Room, Non Smoking (Main Bldg)

9.8 out of 10
Exceptional
(8 reviews)
  • 34 sq m
  • 1 bedroom
  • Sleeps 3
  • 3 Large Single Beds

View all photos for Economy Double Room (Single Use) Non Smoking (Main Bldg)

Desk, blackout curtains, soundproofing, iron/ironing board

Economy Double Room (Single Use) Non Smoking (Main Bldg)

  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Economy Double Room,Non Smoking (Main Bldg)

Desk, blackout curtains, soundproofing, iron/ironing board

Economy Double Room,Non Smoking (Main Bldg)

9.0 out of 10
Wonderful
(2 reviews)
  • 16 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Main Building Comfort Single Room

Desk, blackout curtains, soundproofing, iron/ironing board

Main Building Comfort Single Room

  • Sleeps 1

View all photos for Annex Superior Twin Room with Extra Bed Non smoking

Desk, blackout curtains, soundproofing, iron/ironing board

Annex Superior Twin Room with Extra Bed Non smoking

  • Sleeps 3

View all photos for Main Building Standard Twin Room

Desk, blackout curtains, soundproofing, iron/ironing board

Main Building Standard Twin Room

  • Sleeps 2

View all photos for Annex Superior Twin Room

Desk, blackout curtains, soundproofing, iron/ironing board

Annex Superior Twin Room

  • Sleeps 2

View all photos for Annex Superior Queen Room

Desk, blackout curtains, soundproofing, iron/ironing board

Annex Superior Queen Room

  • Sleeps 2

View all photos for Main Building Standard Single Room

Desk, blackout curtains, soundproofing, iron/ironing board

Main Building Standard Single Room

  • Sleeps 1

View all photos for Main Building Business Style Queen Room

Desk, blackout curtains, soundproofing, iron/ironing board

Main Building Business Style Queen Room

7.0 out of 10
Good
(4 reviews)
  • Sleeps 2

View all photos for Main Building Style Twin Room

Desk, blackout curtains, soundproofing, iron/ironing board

Main Building Style Twin Room

  • Sleeps 2

View all photos for Main Building Style Twin With Sofa Bed

Desk, blackout curtains, soundproofing, iron/ironing board

Main Building Style Twin With Sofa Bed

  • Sleeps 3

View all photos for Main Building Style Triple Room

Desk, blackout curtains, soundproofing, iron/ironing board

Main Building Style Triple Room

  • Sleeps 3

View all photos for Main Building Economy Double Room -Single Use -

Desk, blackout curtains, soundproofing, iron/ironing board

Main Building Economy Double Room -Single Use -

  • Sleeps 1

View all photos for Main Building Economy Double Room

Desk, blackout curtains, soundproofing, iron/ironing board

Main Building Economy Double Room

  • Sleeps 2

About the area

Narita

At Hotel Nikko Narita, you'll be 2.1 km (1.3 mi) from Sakura-no-Yama Hill and 6.6 km (4.1 mi) from Museum of Aeronautical Sciences. Highlights at this hotel include a restaurant, a free airport shuttle and a bar/lounge. .This business-friendly hotel offers free WiFi in public areas, a business centre and concierge services. Additionally, you'll find a seasonal outdoor swimming pool, a coffee shop/cafe and laundry facilities. Each morning buffet breakfast is served between 5:30 AM and 10:00 AM. There's also self parking, along with the convenience of free train pick-up service. .Places within a 15-minute drive of this 4-property class Torika hotel include Naritasan Shinshoji Temple and Shisui Premium Outlets.

What's nearby

  • Sakura-no-Yama Hill - 3 min drive - 1.7 km
  • Naritasan Park - 10 min drive - 6.7 km
  • Narita Omotesando - 11 min drive - 7.0 km
  • Naritasan Shinshoji Temple - 11 min drive - 7.0 km
  • Narita Dream Dairy Farm - 17 min drive - 14.3 km

Getting around

  • Higashi-Narita Station - 3 min drive
  • Tokyo (NRT-Narita Intl.) - 5 min drive

Restaurants

  • ‪Starbucks - ‬3 min drive
  • ‪Starbucks - ‬3 min drive
  • ‪一天門 - ‬17 min walk
  • ‪宮武讃岐うどん - ‬17 min walk
  • ‪マクドナルド - ‬9 min drive

About this property

Hotel Nikko Narita

There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Business amenities include a business centre and a meeting room.

WiFi and wired Internet are free in public spaces. A seasonal outdoor pool, a vending machine, and multilingual staff are also featured at the business-friendly Hotel Nikko Narita. A roundtrip airport shuttle at scheduled times, A train station pick-up shuttle and A train station drop-off shuttle are free. Parking is available for a fee.

Smoking is allowed in designated areas at this 4-star Narita hotel.

  • 685 guestrooms or units
  • 11 levels
  • Built in 1978
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Wedding services available
  • Corner/local shop
  • Gift shop
  • Beauty salon
  • Television in lobby
  • ATM
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • 1 conference room
  • Dining venue
Hotel Nikko Narita offers 685 air-conditioned accommodations with complimentary slippers and a hairdryer. Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)).

Bathrooms include a combined bath/shower unit, toilets with an electronic bidet, complimentary toiletries and toothbrushes and toothpaste. Business-friendly amenities include desks and telephones. In-room massages and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free return airport shuttle from 5 AM to midnight at scheduled times
  • Area shuttle (surcharge)
  • Free train station pick-up and drop-off shuttle
  • Shopping centre shuttle (surcharge)
  • Parking on site (JPY 500 per day)
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 5:30 AM to 10:00 AM for a fee: JPY 3,000 for adults and JPY 1,500 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • Business centre
  • Meeting room

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (100 centimetre wide door)
  • Wheelchair-accessible path to lift
  • Wheelchairs on site

More

  • 11 floors
  • Banquet hall
  • Built in 1978
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Toilet paper
  • Toilet with electronic bidet
  • Toothbrush and toothpaste
  • Towels provided

Food and drink

  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Eco-friendly toiletries
  • Heating
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities or services will be unavailable from September 1 2025 to August 31 2027 (dates subject to change):
  • Swimming pool

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 5 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately JPY 3000 for adults and from JPY 1500 for children
  • Self-parking fee: JPY 500 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, mobile payments and cash
Mobile payment options include: Alipay and WeChat Pay
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean & Safe Stay (Okura Nikko Hotels)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, cash, mobile payments, Alipay and WeChat Pay. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Clean & Safe Stay (Okura Nikko Hotels) guidelines.

We should mention

  • The seasonal pool will open on 01 July and close on 31 August.
  • Children aged 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities.

Property is also known as

Hotel Nikko Narita
Narita Hotel Nikko
Nikko Narita
Hotel Nikko Narita Hotel
Hotel Nikko Narita Narita
Hotel Nikko Narita Hotel Narita

Frequently asked questions

Is parking available at Hotel Nikko Narita?

Yep, Hotel Nikko Narita has a self car park for JPY 500 per day. A self car park is also available, for a fee.

How much does it cost to stay at Hotel Nikko Narita?

As of 17 Mar 2026, prices found for a 1-night stay for 2 adults at Hotel Nikko Narita on 18 Mar 2026 start from NZ$156, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Hotel Nikko Narita have a pool?

Hotel Nikko Narita has a seasonal outdoor pool. The pool is open from July 01 to August 31. The swimming pool will be unavailable from September 1 2025 to August 31 2027 (dates subject to change).

What makes Hotel Nikko Narita a romantic place to stay?

A lounge bar, plus massage services available in the guestrooms, help set the scene for a romantic weekend at Hotel Nikko Narita.

Does Hotel Nikko Narita serve breakfast?

Yeah, guests give top marks to the buffet brekkie here! Served daily between 5:30 AM and 10:00 AM, this is the place to fuel up for a big day full of adventure.

Is there a free airport shuttle available at Hotel Nikko Narita?

Yep, there's a free airport shuttle that runs from 5 AM - midnight at scheduled times.

Is there a bar or restaurant at Hotel Nikko Narita?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast, lunch and dinner.

What time are check-in & check-out at Hotel Nikko Narita?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Are pets allowed at Hotel Nikko Narita?

No, pets are not allowed.

Hotel Nikko Narita Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 3242 out of 4679 reviews
Rating 8 - Good. 1033 out of 4679 reviews
Rating 6 - Okay. 288 out of 4679 reviews
Rating 4 - Poor. 68 out of 4679 reviews
Rating 2 - Terrible. 48 out of 4679 reviews

9.4/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Pam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely wonderful experience!
Stayed 3 nights in Dec 2025

10/10 Excellent

Jordan

Stayed 1 night in Jan 2026

6/10 Okay

sayuri

Disliked: Amenities, property conditions & facilities
良かった点 ホテルのスタッフ，サービスは完璧でした。 特にベルサービスは良かった。荷物を持っていると毎回駆けつけて声掛けして頂きとても気持ち良く過ごせた。チェックインもスムーズでした。空港や市内へのシャトルサービスは良かった。 改善点 これは仕方ないですが、とにかく設備が古過ぎてちょっと驚きました。まず日本のトイレで便座が冷たいのはここが最初で最後？ ぐらいでちょっとガッカリです。 エアコンや電気のスイッチがネジを回す形式で温度調整よくわからない。 ベッドサイドのテーブルにネジを回すタイプの調節は今時珍しい… しかもベッドサイト周りに電源が一個もない… もちろん ❗️ でもUSBなどない… 部屋のにもコンセントが数個あるだけでこの時代には不便過ぎる… アメニティもお茶パック2個のみでコーヒー，紅茶さえも置いて無い(日本のホテルで初めてです) 成田のホテルは色々試していますが，少しガッカリです。
Stayed 1 night in Dec 2025

8/10 Good

un man

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
staffs are nice
Stayed 1 night in Dec 2025

10/10 Excellent

Keiko

Stayed 1 night in Dec 2025

10/10 Excellent

Roel, alamo

Stayed 1 night in Dec 2025

10/10 Excellent

David

Liked: Cleanliness, amenities, property conditions & facilities
The staff were welcoming and attentive, making check‑in and check‑out smooth and efficient. The room was spacious, clean, and well‑maintained. The highlight of my stay was definitely the breakfast, it was delicious, with a wide variety of fresh options that made mornings a real treat.
Stayed 1 night in Oct 2025

10/10 Excellent

Jenny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was wonderful, from reception to the shuttle drivers both into Narita and to the Airport. The location is so convenient and the hotel is absolutely beautiful. Will definitely recommend to anyone and plan to stay again in the future when we return for another visit.
Stayed 1 night in Dec 2025

10/10 Excellent

HYUN YOUNG

Stayed 1 night in Dec 2025

10/10 Excellent

MICHAEL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We always look forward to ending our visit to Japan with a stay at this hotel. It makes getting to Narita International for the flight the next day effortless. The shuttle service is amazing! We make our way to terminal 2 at Narita the day before our flight so we don’t have to rush, and grab the shuttle to the hotel from there. The breakfast always is a great experience, comfortable space and great buffet breakfast with lots of choices. The rooms could use some updating but they’re always spotless and comfortable.
Stayed 2 nights in Dec 2025

8/10 Good

Sarena

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff are friendly at check in, room is spacious enough.
Stayed 1 night in Dec 2025

10/10 Excellent

WILFREDO GONZALES

Liked: Cleanliness, amenities, property conditions & facilities
Great hotel
Stayed 5 nights in Dec 2025

10/10 Excellent

Kam Ho

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Helpful staff!
Stayed 1 night in Dec 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
24 hour store. Free regular dedicated airport shuttle 4buses they own to stop 16 terminal 1!
Stayed 1 night in Dec 2025

10/10 Excellent

Michael

Stayed 1 night in Dec 2025

10/10 Excellent

Sam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was great, very comfortable. The Breakfast buffet was really good with a lot of options. Check in and out was quick and easy. The airport shuttle was perfect.
Stayed 1 night in Dec 2025

10/10 Excellent

Arnon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stat, great shuttle!
Stayed 1 night in Dec 2025

10/10 Excellent

Mr Barry

Stayed 1 night in Dec 2025

10/10 Excellent

Christel, okotoks

Stayed 1 night in Dec 2025

10/10 Excellent

Dominic

Travelled with family
Liked: Cleanliness, staff & service, amenities
Perfect location, convenience store at the hotel, ample amenities, excellent service, shuttle service, clean and spacious room. My go to hotel when traveling through Narita. Highly recommend.
Stayed 1 night in Dec 2025

10/10 Excellent

Zhenshu

Stayed 1 night in Dec 2025

10/10 Excellent

Seata

Stayed 3 nights in Dec 2025

8/10 Good

NNS

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean room, friendly staff , good food spread for breakfast!
Stayed 2 nights in Dec 2025

6/10 Okay

jeanette

Business traveller
Close to airport with good transport options. Small rooms quite dated
Stayed 2 nights in Dec 2025