Hotel Riu Negril - All Inclusive

4.0 star property

Photo gallery for Hotel Riu Negril - All Inclusive

3 outdoor pools, pool umbrellas, pool loungers
Creator video
6 restaurants, breakfast, dinner served; Italian cuisine
Aerial view
Fitness facility

Reviews

8.0 out of 10
Very good

Popular amenities

  • Spa pool
  • Breakfast included
  • Spa

Explore the area

View map
Norman Manley Blvd, Negril, Westmoreland
  • Place, Bloody Bay
    ‪15 min walk‬
  • Place, Bloody Bay Beach
    ‪1 min drive‬
  • Place, Seven Mile Beach
    ‪4 min drive‬
  • Airport, Montego Bay (MBJ-Sir Donald Sangster Intl.)
    ‪83 min drive‬

Room options

Standard Room (L)

  • 28 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Standard Room, Garden View (L)

  • 29 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Standard Room (E)

  • 29 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Double Room (B2C-US)

  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Double Room, Oceanfront (B2C-US)

  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

Double Room, Ocean View (B2C-US)

  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Double Room, Garden View (C)

9.6 out of 10
Exceptional
(9 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Double Room, Ocean View (C)

  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Double Room, Oceanfront (C)

9.6 out of 10
Exceptional
(7 reviews)
  • 29 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

Standard Double Room, Partial Sea View (L)

  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Standard Room, Oceanfront (L)

  • 28 sq m
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

Standard Double Room, Sea View (E)

  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

Double Room, Garden View (B2C-US)

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Double Room, 2 Bedrooms (U)

7.4 out of 10
Good
(3 reviews)
  • 29 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds

Double Room, 2 Bedrooms, Garden View (U)

  • 29 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds

Double Room, 2 Bedrooms, Ocean View (U)

  • 29 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds

Double Room, 2 Bedrooms, Oceanfront (U)

10.0 out of 10
Exceptional
(1 review)
  • 28 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds

Double Room, Oceanfront (Swim-Up | U | 18+)

10.0 out of 10
Exceptional
(2 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Double Room, 2 Bedrooms (L)

  • 29 sq m
  • 2 bedrooms
  • Sleeps 5
  • 2 Double Beds OR 1 King Bed

Double Room, 2 Bedrooms, Garden View (L)

  • 29 sq m
  • 2 bedrooms
  • Sleeps 5
  • 2 Double Beds OR 1 King Bed

Double Room, 2 Bedrooms, Partial Sea View (L)

  • 29 sq m
  • Sleeps 5
  • 2 Double Beds

Double Room, 2 Bedrooms, Oceanfront (L)

  • 28 sq m
  • Sleeps 5
  • 2 Double Beds OR 1 King Bed

Double Room, Private Pool (Vista al Mar Frontal (L | 18+ ))

  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Double Room, 2 Bedrooms, Garden View (C)

  • 29 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 2 Queen Beds

Double Room, 2 Bedrooms, Ocean View (C)

  • 28 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 2 Queen Beds

Double Room, 2 Bedrooms, Oceanfront (C)

  • 28 sq m
  • Sleeps 5
  • 1 King Bed and 2 Queen Beds

Double Room, Oceanfront (Swim-Up | 18+ | C)

10.0 out of 10
Exceptional
(1 review)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Double Room, Garden View (B2C-CA)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Double Room, 2 Bedrooms, Garden View (B2C-CA)

  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 2 Queen Beds

Double Room, Ocean View (B2C-CA)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Double Room, 2 Bedrooms, Ocean View (B2C-CA)

  • Sleeps 5
  • 1 King Bed and 2 Queen Beds

Double Room, Oceanfront (B2C-CA)

  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

Double Room, 2 Bedrooms, Oceanfront (B2C-CA)

  • Sleeps 5
  • 1 King Bed and 2 Queen Beds

Double Room, Oceanfront (Swim-Up | 18+ | B2C-CA)

  • Sleeps 2
  • 1 King Bed

Double Room, 2 Bedrooms, Garden View (B2C-US)

  • 2 bedrooms
  • Sleeps 5
  • 2 Double Beds and 1 King Bed

Double Room, 2 Bedrooms, Ocean View (B2C-US)

  • 2 bedrooms
  • Sleeps 5
  • 2 Double Beds and 1 King Bed

Double Room, 2 Bedrooms, Oceanfront (B2C-US)

  • 2 bedrooms
  • Sleeps 5
  • 2 Double Beds and 1 King Bed

Double Room, 2 Bedrooms (B2C-US)

  • 2 bedrooms
  • Sleeps 5
  • 2 Double Beds and 1 King Bed

Double Room, Oceanfront (Swim-Up | B2C-US | 18+)

  • Sleeps 2
  • 1 King Bed

Double Room, Sea View (E)

  • 29 sq m
  • Sleeps 2
  • 1 King Bed

Family Room, 2 Bedrooms, Ocean View (U)

7.6 out of 10
Good
(4 reviews)
  • 56 sq m
  • 2 bedrooms
  • Sleeps 5
  • 2 Queen Beds and 1 King Bed

Family Room, 2 Bedrooms, Ocean View (L)

  • 57 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 2 Double Beds

Family Room, 2 Bedrooms, Ocean View (C)

8.0 out of 10
Very good
(1 review)
  • 56 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 2 Queen Beds

Family Room, 2 Bedrooms, Ocean View (B2C-US)

  • 2 bedrooms
  • Sleeps 5
  • 2 Queen Beds and 1 King Bed

Double Room, Garden View (Kids Free | C)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Double Room, Garden View (Kids Free | B2C-CA)

  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Family Room, 2 Bedrooms, Ocean View (B2C-CA)

  • 1 bedroom
  • Sleeps 5
  • 1 King Bed OR 2 Double Beds

Double Room, Garden View (E)

  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Double Room, 2 Bedrooms, Garden View (E)

  • Sleeps 5
  • 2 Double Beds OR 1 King Bed

Double Room, 2 Bedrooms, Ocean View (E)

  • Sleeps 5
  • 2 Double Beds OR 1 King Bed

Double Room, 2 Bedrooms (E)

  • Sleeps 5
  • 2 Double Beds OR 1 King Bed

Family Room, 2 Bedrooms, Ocean View (E)

  • Sleeps 5
  • 2 Double Beds OR 1 King Bed

Double Room, 2 Bedrooms, Oceanfront (E)

  • Sleeps 5
  • 2 Double Beds OR 1 King Bed

Double Room, Oceanfront (Swim Up | 18+ | E)

  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

Double Room (U)

8.4 out of 10
Very good
(118 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Double Room, Garden View (U)

8.0 out of 10
Very good
(25 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Double Room, Oceanfront (U)

8.2 out of 10
Very good
(29 reviews)
  • 29 sq m
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

Room

  • 29 sq m
  • Sleeps 5

Room

  • Garden view
  • 29 sq m
  • Sleeps 5

Room

  • Partial sea view
  • 29 sq m
  • Sleeps 5

Room

  • Sea view
  • 29 sq m
  • Sleeps 5

Room

  • Sea view
  • 57 sq m
  • Sleeps 5

Room

  • Sea view
  • 29 sq m
  • Sleeps 2

Double Room, Ocean View (U)

  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Room

  • 29 sq m
  • Sleeps 4

Room

  • Garden view
  • 29 sq m
  • Sleeps 4

Room

  • Partial sea view
  • 29 sq m
  • Sleeps 4

Room

  • Sea view
  • 29 sq m
  • Sleeps 4

About the area

Negril

An all-inclusive stay in Negril awaits you at Hotel Riu Negril - All Inclusive. Within steps you'll find Bloody Bay Beach and Bloody Bay within a 10-minute stroll. Highlights at this beachfront property include 6 restaurants, 3 outdoor swimming pools and a full-service spa. .A day of pampering can include deep-tissue massages and body wraps along with aromatherapy and mani/pedis. The buffet restaurant, Green Island, is open for breakfast and dinner. With 6 lounge bars and a poolside bar to choose from, you can enjoy a drink at the property. Spend the day at the private beach where you'll find sunloungers, and enjoy the on-site nightclub and free kids' club. Other amenities include free Wi-Fi in public areas, a gym and a hot tub. Each morning free buffet breakfast is offered between 7 AM and 10:30 AM. There's also the convenience of free self parking. .Attractions within a 20-minute drive of this 4-property class Negril property include Seven Mile Beach and Negril Cliffs.

What's nearby

  • Bloody Bay - 15 min walk - 1.3 km
  • Bloody Bay Beach - 1 min drive - 0.4 km
  • Seven Mile Beach - 4 min drive - 3.3 km
  • Negril Cliffs - 20 min drive - 16.0 km
  • Negril Lighthouse - 23 min drive - 19.2 km

Getting around

  • Montego Bay (MBJ-Sir Donald Sangster Intl.) - 96 min drive

Restaurants

  • ‪Green Island Restaurant, RIU - ‬2 min walk
  • ‪Restaurant Negril - ‬16 min walk
  • ‪Di Romagna Italian Cuisine at Azul Sensatori - ‬4 min drive
  • ‪Mahogany - ‬5 min drive
  • ‪luigi restaurant RIU - ‬2 min walk

About this property

Hotel Riu Negril - All Inclusive

Hotel Riu Negril - All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Step outside to feel the sun on your face and the sand in your toes on the white sand beach. At Hotel Riu Negril - All Inclusive, you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is served daily. There are 6 restaurants on site, as well as a nearby snack bar/deli and a nearby corner/local shop. You can enjoy a drink at one of the bars, which include 6 bars/lounges and a poolside bar. A computer station is on site and WiFi is free in public spaces. This Art Deco property also offers a complimentary children's club, a children's pool and a health club. Free self parking is available.

Smoking is allowed in designated areas at this 4-star Negril property.

  • 420 guestrooms or units
  • 2 levels
  • 5 buildings
  • 6 dining venues
  • 6 bars or lounges
  • Buffet breakfast (free)
  • Nightclub
  • Deli
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Corner/local shop
  • Garden
  • BBQ grill(s)
  • Gift shop
  • Beauty salon
  • Computer for guest use
  • Television in lobby
  • ATM
  • On-site shopping
  • Bellhop
  • Smoking in designated areas
  • Bar by the pool
  • Swim-up bar
Hotel Riu Negril - All Inclusive offers 420 accommodations with minibars and a safe. Rooms open to balconies. Satellite televisions are provided.

Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers. This Negril property provides complimentary wireless Internet access. Additionally, rooms include complimentary bottles of water and an iron/ironing board. Housekeeping is offered on a daily basis and change of towels can be requested. Housekeeping is provided on request.

Guests can indulge in a pampering treatment at the property's full-service spa. Services include deep-tissue massages, facials, body wraps and body treatments. The spa is equipped with a sauna. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Limo/town car service
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast available daily 7 AM to 10:30 AM
  • 6 bars/lounges
  • 6 restaurants
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Green Island
  • Kulinarium
  • Luigi
  • Mandalay
  • Steakhouse

Things to do

  • 3 indoor pickleball courts
  • 3 outdoor pools
  • Beach volleyball
  • Children's pool
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Health club
  • Hot tub
  • Nightclub
  • Playground
  • Sauna
  • Shopping
  • TV in common areas

Family friendly

  • 3 outdoor pools
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • Grocery/convenience store
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Luggage storage

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Computer station

Outdoors

  • Barbecue grill
  • Beach loungers
  • Beach towels
  • Garden
  • On a private beach
  • On the bay
  • Pool loungers
  • Pool umbrellas
  • Vegetable garden

Full-service spa

  • Aromatherapy
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Manicures/pedicures
  • Sauna
  • Spa open daily

Accessibility

  • No lift

More

  • 2 floors
  • 5 buildings
  • Art Deco architecture
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with cable/satellite channels

Food and drink

  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Ceiling fan
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Guests will receive an email within 2 weeks before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.
When a room reservation includes a return airport transfer at no charge, it's essential to respond to the supplier's message to arrange the shuttle service.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Riu Negril - All Inclusive

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. Minimum Spring Break check-in age is 21 years old. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard and cash. This property reserves the right to pre-authorise the guest's credit card prior to arrival. For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Negril RIU
RIU All Inclusive Negril
RIU Negril
RIU Negril All Inclusive
Rio Negril
Riu Hotel Negril
Riu Negril Jamaica
Riu Resort All Inclusive Negril
Riu Tropical Bay Jamaica
Riu Tropical Bay Negril Jamaica
Riu Tropical Jamaica
Riu Palace Tropical Bay Negril
Riu Palace Tropical Bay Hotel Negril
Negril Riu Tropical Bay Hotel
RIU Negril All Inclusive All-inclusive property
RIU Negril Inclusive inclusiv
RIU Negril All Inclusive
Riu Negril Inclusive Inclusive
Hotel Riu Negril - All Inclusive Negril
Hotel Riu Negril - All Inclusive All-inclusive property
Hotel Riu Negril - All Inclusive All-inclusive property Negril

Frequently asked questions

What is the cancellation policy at Hotel Riu Negril - All Inclusive?

Hotel Riu Negril - All Inclusive offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Hotel Riu Negril - All Inclusive?

Yep, Hotel Riu Negril - All Inclusive has a free self car park.

Are there any beaches close to Hotel Riu Negril - All Inclusive?

Yep, Hotel Riu Negril - All Inclusive is a short 2-minute walk from Bloody Bay Beach. Fun beach activities include volleyball, snorkelling and scuba diving.

Is there a spa on site at Hotel Riu Negril - All Inclusive?

Yep, there is an onsite spa at Hotel Riu Negril - All Inclusive. You'll enjoy heaps of services like body wraps, facials and body treatments, as well as deep-tissue massages.

Does Hotel Riu Negril - All Inclusive have a pool?

Yep, and guests love it! Hotel Riu Negril - All Inclusive has 3 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar.

What luxury perks are available at Hotel Riu Negril - All Inclusive?

Hotel Riu Negril - All Inclusive features a private beach, 3 outdoor pools and a full-service spa.

What makes Hotel Riu Negril - All Inclusive a romantic place to stay?

1 hot tub and poolside dining, as well as private balconies in the guestrooms, all help set the scene for a romantic weekend at Hotel Riu Negril - All Inclusive.

Is Hotel Riu Negril - All Inclusive family-friendly?

You bet! With amenities such as a free children's club, a children's pool and free supervised childcare, it's no surprise that Hotel Riu Negril - All Inclusive is a hit with families.

Does Hotel Riu Negril - All Inclusive serve breakfast?

Yeah, free buffet breakfast is on offer daily from 7 AM to 10:30 AM.

Is there a free airport shuttle available at Hotel Riu Negril - All Inclusive?

No, Hotel Riu Negril - All Inclusive does not offer an airport shuttle service.

Is there a bar or restaurant at Hotel Riu Negril - All Inclusive?

Yep, they've got a poolside bar and 6 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Hotel Riu Negril - All Inclusive?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Hotel Riu Negril - All Inclusive?

No, pets and service animals are not allowed.

Hotel Riu Negril - All Inclusive Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 457 out of 1006 reviews
Rating 8 - Good. 270 out of 1006 reviews
Rating 6 - Okay. 150 out of 1006 reviews
Rating 4 - Poor. 64 out of 1006 reviews
Rating 2 - Terrible. 65 out of 1006 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Kenneth, Halifax

Liked: Cleanliness, amenities, property conditions & facilities
Always a great stay
Stayed 7 nights in Feb 2026

10/10 Excellent

Latoya

Liked: Cleanliness, staff & service, amenities
Everything was immaculate loved it….Friendly staff and just perfect
Stayed 3 nights in Feb 2026

6/10 Okay

Melanie Lynn, Grand Rapids

Stayed 6 nights in Jan 2026

2/10 Terrible

Rigya

Stayed 3 nights in Jan 2026

10/10 Excellent

Joseph

Stayed 4 nights in Jan 2026

10/10 Excellent

Richard

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Rooms are amazing and the staff were very accommodating when we had requests
Stayed 14 nights in Jan 2026

8/10 Good

Kozel

Liked: Cleanliness, amenities, property conditions & facilities
The room was clean and staff excellent.
Stayed 3 nights in Jan 2026

8/10 Good

Covell Mark Beresford

Stayed 3 nights in Jan 2026

8/10 Good

Richard

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room was super clean and spacious with everything as advertised. The beach was in very good condition considering the hurricane was just 90 days prior. The staff, as the natives in Jamaica always are, was amazing. The reason we come to Jamaica every year is because the people are friendly and welcoming. You can't possibly pay them enough ! if I had any complaints which I really don't , I'd say the food at your restaurants is sub-par. The steakhouse cut was too thin and not very good quality steak. The Italian lasagna was not good at all. Stouffer's frozen lasagna is just as good. Also the venue for the Italian place lacks any character and suffers from the lack of fresh air. It has a great location looking over the beach, but it needs more ambience. The voices bounce off the windows, and it is unpleasantly loud.
Stayed 5 nights in Jan 2026

2/10 Terrible

Robin

The description of Ocean View is deceptive, and Expedia didn't get my room problem fixed
Stayed 5 nights in Jan 2026

8/10 Good

Alicia

Liked: Cleanliness, amenities, property conditions & facilities
Liked the beach & renovation. Staff was wonderful.
Stayed 4 nights in Jan 2026

10/10 Excellent

Beth Kathryn

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The entertainment crew was phenomenal, the pools were refreshing, and the food was pretty good. Gorgeous and pretty large beach area. In a little cove area so barely any waves. If you like being in the Ocean- this is the place. Bring along those hammock floaties and before you know it a whole afternoon has passed!
Stayed 6 nights in Jan 2026

10/10 Excellent

james, St. Joseph

Stayed 6 nights in Jan 2026

10/10 Excellent

Cecil

Liked: Cleanliness
Spotless and very courteous
Stayed 5 nights in Jan 2026

10/10 Excellent

Patrick

Stayed 5 nights in Jan 2026

8/10 Good

Angela

Stayed 3 nights in Jan 2026

10/10 Excellent

Adebisi Deborah

Travelled with family and small children, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great team
Stayed 3 nights in Jan 2026

10/10 Excellent

Ali

Stayed 5 nights in Dec 2025

10/10 Excellent

Ademir

Liked: Cleanliness, staff & service
Stayed 6 nights in Jan 2026

6/10 Okay

TIFFANY S, CHICAGO

Stayed 7 nights in Dec 2025

2/10 Terrible

Yevgeniy

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
To Whom It May Concern: I would like to share my recent experience at the RIU Ocho Rios hotel in Jamaica. I originally booked a flight and accommodation package at the RIU Negril through the Expedia app. This booking was made prior to Hurricane Melissa, which devastated parts of Jamaica in October 2025. With my travel dates set for December 24–29, 2025, and given my tendency toward anxiety, I contacted RIU customer service several months in advance to inquire whether the RIU Negril had been affecthurricane and whether I should consider canceling or switching hotels. I was assured confidently during the call that everything was fine and fully operational, and that I could proceed with my plans to enjoy the RIU Negril. Reassured by this, I looked forward to my trip and the renowned beach in Negril. However, about a week before departure, I received an email from Expedia stating: “Due to technical issues beyond our control, the Hotel Riu Negril, located in the Negril area, will be temporarily closed. Our technical team is already working to restore the hotel’s operations as quickly as possible, ensuring the high standards of quality that characterize RIU Hotels & Resorts. To minimize any inconvenience and ensure an experience even better than originally planned, we are pleased to inform you that we have arranged alternative accommodation options at other RIU hotels. These arrangements will maintain the same conditions confirmed in your original booking at no additional
Stayed 5 nights in Dec 2025

10/10 Excellent

PAULETTE

Stayed 3 nights in Dec 2025

2/10 Terrible

sherwin

Disliked: Cleanliness, property conditions & facilities
Everything
Stayed 11 nights in Dec 2025

2/10 Terrible

Robert

Stayed 4 nights in Dec 2025

10/10 Excellent

Gwendolyn M., Newnan

Stayed 4 nights in Oct 2025