4.6 out of 5

"It’s very quiet comfortable environment, very hygiene clean close to main town Nelson " More

By a verified traveller on Tue 31 Jul 2018

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Hotel Description

A luxury stay in the heart of Nelson awaits you at Trailways Hotel Nelson. Within steps you'll find Nelson I-site Visitor Information Centre and Trafalgar Park within a short 5-minute stroll. Highlights at this hotel include in-room free WiFi, free high-speed Internet and balconies.

All 47 rooms feature LCD TVs with digital channels, and you can enjoy free weekday newspapers, hairdryers and phones. Pillowtop beds and premium bedding welcome you to a good night's rest, and other nice touches include bathrobes and free toiletries. Room service, irons/ironing boards and desks are also available.

The family restaurant, Tides Restaurant.Bar, is open for breakfast and dinner. The hotel's own bar/lounge is a nice place to enjoy a drink. A conference centre and a business centre are among the business amenities offered. Added amenities include an outdoor swimming pool, free WiFi in public areas and laundry facilities. Full breakfast is available daily between 7 AM and 9:30 AM. There's also the convenience of free self parking.

Sights within a 10-minute walk of this 4.5-star Nelson hotel include Montgomery Square and Nelson Provincial Museum.

Trailways Hotel Nelson ratings based on 354 Verified Reviews

Review Summary
4.6 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Trailways Hotel Nelson

Everyone (195) Couples (137) Business (2) Family (19)
5 out of 5

Posted by on 15 Sep. 2019

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Comment from Hotel Management

17 Sep. 2019 by Trailways Hotel

Hello Guest, Thank you for a great review.

4 out of 5
The location was very good for our needs and the booking system worked well. Staff were welcoming and friendly.

Posted by on 8 Sep. 2019

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Comment from Hotel Management

10 Sep. 2019 by Trailways Hotel

Hello Guest, Thank you for taking the time to leave Trailways Hotel Nelson a review. We are very pleased you enjoyed your time with us. Kind regards Toby m

2 out of 5
we booked a pool view room with a kitchen... our room looked out onto the carpark. the reception was happy to move us to a river view room but once moved we discovered that it didn't have a kitchen? we returned to our original room. The room was close to reception, restaurant and bar and was very noisy. The gap around the door was very large allowing lots of light from the hallway to shine directly on my face for the entire night... I am sure that with the amount of light coming through the doors would not be fire safe!!! The windows would be better if they were double glazed and the door sound proofed..

Posted by on 4 Sep. 2019

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Comment from Hotel Management

5 Sep. 2019 by Management

Hello Guest, Thank you for taking the time to leave Trailways Hotel Nelson a review. In regards to your stay, we did our utmost best in complimentary upgrading you to a superior Riverside Studio room... You, however, chose to stay in the poolside room which had a kitchenette. We apologise that the pool was not directly outside your room. The pool is viewed from the door of the Kitchenette rooms & only 4 metres from the balcony door. Please don't hesitate to get in touch. Kind regards Toby M Management

5 out of 5
Locality , friendly staff, excellent food . Definitely stay again .

Posted by on 26 Aug. 2019

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Comment from Hotel Management

5 Sep. 2019 by Trailways Hotel

Hello Guest, Thank you for taking the time to leave Trailways Hotel Nelson a review. We are very pleased you enjoyed your time with us and we hope to welcome you back in the near future. Kind regards Toby M

4 out of 5
Modern room, close to town, nice view overlooking the river and great value

Posted by on 3 Aug. 2019

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Comment from Hotel Management

13 Aug. 2019 by Trailways Hotel

Hello Guest, Thank you for taking the time to share your review with Expedia. We are very pleased you enjoyed your stay with us and we hope to welcome you back in the near future. Kind regards Toby M Management

4 out of 5
Have stayed at railways before. I like a good shower in the morning which our room had. Would like to mention the walls between rooms are very thin.woken when neighbour arrived early in the morning. The property is right in town so very close to restaurants and shops

Posted by on 25 Jul. 2019

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Comment from Hotel Management

13 Aug. 2019 by Trailways Hotel

Hello Guest, Thank you for taking the time to leave Trailways Hotel nelson a review. We are very pleased you enjoyed your time with us. Kind regards Toby M Management

5 out of 5
Most motel beds are very hard. For a tall person with broad shoulders, the bed was very comfortable.

Posted by on 20 Jul. 2019

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Comment from Hotel Management

23 Jul. 2019 by Trailways Hotel

Hello Guest, Thank you for taking the time to leave Trailways Hotel Nelson a review. We are very pleased you had a wonderful experience with us and we hope to welcome you back in the near future. Kind regards Toby M Management

4 out of 5
Excellent service from all staff. Convenient situation and comfortable. Walls need soundproofing in rooms though.

Posted by on 19 Jul. 2019

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Comment from Hotel Management

23 Jul. 2019 by Trailways Hotel

Hello Guest, Thank you for taking the time to leave Trailways Hotel Nelson a review. We are very pleased you enjoyed your time with us and we hope to welcome you back very soon. Kind regards Toby M Management

4 out of 5

Posted by on 10 Jul. 2019

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Comment from Hotel Management

11 Jul. 2019 by Admin

Hello Guest. Thank you for taking the time to leave Trailways Hotel Nelson a review. We are very pleased you enjoyed your time with us. Kind regards Toby M

4 out of 5

Posted by on 10 Jul. 2019

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Comment from Hotel Management

10 Jul. 2019 by Admin

Hello Guest, Thank you for sharing your review with expedia oif your most recent stay with us at trailways Hotel. We hope to see you return again very soon. Kind regards

About the Trailways Hotel Nelson

Location 66 Trafalgar Street, Nelson, 7010

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. There's an onsite business centre. A computer station is on site, and both WiFi and wired Internet are free in public spaces. An outdoor pool, tour or ticket assistance, and complimentary newspapers in the lobby are also featured at the luxury Trailways Hotel Nelson. Free self parking is available. Smoking is allowed in designated areas at this 4.5-star Nelson hotel.

  • 1 building
  • 47 guestrooms or units
  • 2 levels
  • Built in 1964
  • Dining venue
  • Bar or lounge
  • Childcare (surcharge)
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Wedding services available
  • Newspapers in lobby (free)
  • Television in lobby
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Laundry facilities
  • Babysitting or childcare (surcharge)

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Free self parking

Transport

  • Airport: Nelson (NSN) (8.3 km / 5.2 mi)
  • Parking: Free self parking

Room Amenities

Trailways Hotel Nelson offers 47 forms of air-conditioned accommodation with complimentary newspapers and complimentary bathrobes. Rooms open to balconies or patios. Pillowtop beds feature premium bedding. LCD televisions come with premium digital channels. Bathrooms include complimentary toiletries and a hairdryer. Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

  • Private balcony or patio
  • Pillowtop beds
  • In-room dining (limited hours)
  • HD television
  • Digital channels
  • Premium channels
  • Luxury bedding
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Hairdryer
  • Bathrobes
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy a full breakfast daily from 7 AM to 9:30 AM.

Tides Restaurant.Bar – This family restaurant serves breakfast and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). A children's menu is available.

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time ends at 11 PM
  • Check-in time starts at 1 PM
  • Minimum check-in age is 18

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for NZD 35.0 per day.
  • Cribs (infant beds) are available for NZD 35.0 per night.

Pets

  • No pets allowed

Policies

Additional policies and fees may apply when booking more than 3 rooms. For more details, please contact the property using the information on the reservation confirmation received after booking.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • No lifts

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between NZD 14.50 and NZD 27.50 for adults, and NZD 6.00 and NZD 12.00 for children (approximately)
  • Late check-out fee: NZD 75.00 (subject to availability)
  • Crib (infant bed) fee: NZD 35.0 per night
  • Rollaway bed fee: NZD 35.0 per day
  • On-site credit card charges are subject to a surcharge

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Nelson Trailways Hotel
  • Trailways Hotel
  • Trailways Hotel Nelson
  • Trailways Nelson
  • Trailways Nelson Hotel
  • Trailways Hotel Nelson Hotel
  • Trailways Hotel Nelson Nelson
  • Trailways Hotel Nelson Hotel Nelson

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Awards & Affiliations

Green/Sustainable Property
This property participates in Qualmark, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

National Rating

Qualmark® assigns an official star rating for accommodation in New Zealand. This Hotel property has been rated 4 star plus, which is displayed on this page as 4.5 stars.

Official New Zealand Rating provided by Qualmark®

url importing https://www.wotif.co.nz/Nelson-Hotels-Trailways-Hotel-Nelson.h922058-p2.Hotel-Reviews?rm1=a2&
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.