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4.5 out of 5

"Great location, I didn’t have to use the car - we just walked to the shops. Also lovely meal at the restaurant. Nice room with great sized comfortable ... " More

By a verified traveller on Mon 17 May 2021

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Hotel Description

A luxury stay in the heart of Nelson awaits you at Trailways Hotel Nelson. Within steps you'll find Nelson I-site Visitor Information Centre and Trafalgar Park within a short 5-minute stroll. Highlights at this hotel include in-room free WiFi, free Internet, and balconies.

LCD TVs with digital channels are featured in all 47 rooms, and you can enjoy free weekday newspapers, hair dryers, and phones. Pillowtop beds and premium bedding welcome you to a good night's rest, and other nice touches include bathrobes and free toiletries. Room service, irons/ironing boards, and desks are also available.

The family restaurant, Tides Restaurant.Bar, is open for breakfast and dinner. The hotel's own lounge bar is a nice place to enjoy a drink. A conference center and a business center are among the business amenities offered. Other amenities include an outdoor swimming pool, free WiFi in public areas, and laundry facilities. Full breakfast is available daily between 7 AM and 9:30 AM. There's also the convenience of free self parking.

Sights within a 10-minute walk of this 4.5-star Nelson hotel include Montgomery Square and Nelson Provincial Museum.

Studio

Bed Count 1 Full Bed Maximum Occupancy 2 Max
NZ$87* Per night/room 30 May - 31 May

Riverside Studio Double Spa

Bed Count 1 King Bed Maximum Occupancy 2 Max

Riverside First Floor Mezzanine Suite

Bed Count 1 King Bed Maximum Occupancy 4 Max

Poolside Executive Studio Spa Shower

Bed Count 1 King Bed Maximum Occupancy 3 Max

Poolside Executive Studio Spa

Bed Count 1 King Bed Maximum Occupancy 3 Max

Riverside Studio Spa

Bed Count 1 King Bed Maximum Occupancy 3 Max

Trailways Hotel Nelson ratings based on 379 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Trailways Hotel Nelson

Everyone (204) Couples (145) Business (2) Family (24)
5 out of 5
Great location, I didn’t have to use the car - we just walked to the shops. Also lovely meal at the restaurant. Nice room with great sized comfortable bed.

Posted by on 17 May 2021

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5 out of 5
Excellent

Posted by on 16 May 2021

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5 out of 5

Posted by on 14 Apr. 2021

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Comment from Hotel Management

2 May 2021 by Trailways Hotel Nelson

Many Thanks

3 out of 5
The hotel were very good but watif booked us into an upstairs room with shower over bath in spite of being asked for a ground level room as we are both in our late 80s

Posted by on 2 Apr. 2021

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Comment from Hotel Management

4 Apr. 2021 by Trailways Hotel Nelson

Hello guest, we are sorry to hear that, we are very pleased however that your enjoyed your time with us at Trailways Hotel.

3 out of 5
Fine stay . Beds very small and pretty uncomfortable

Posted by on 30 Mar. 2021

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Comment from Hotel Management

31 Mar. 2021 by Jinelle, Guest Services

Thank you for your review! We hope you will visit us again in the near future. Nga Mihi - Kind regards

4 out of 5
Great location. Noisy neighbours. Loose air extractor in bathroom. Step in shower over bath always a risk.

Posted by on 25 Mar. 2021

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Comment from Hotel Management

30 Mar. 2021 by Jinelle, Guest Services

Thank you for your review! We will take note of this and fix any issues immediately. Please visit us again the next time your in Nelson. Nga Mihi - Kind regards.

5 out of 5
We were only there briefly and didn't use amenities but it was clean, staff friendly and very central.

Posted by on 12 Mar. 2021

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Comment from Hotel Management

16 Mar. 2021 by Jinelle

Thank you for leaving us a review! we really appreciate hearing back from our guests - please come visit our team again! Kind regards, Jinelle. Guest Services

5 out of 5

Posted by on 4 Mar. 2021

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Comment from Hotel Management

16 Mar. 2021 by Jinelle. Guest Services

Thank you for your 5 out of 5 review on Expedia! Please visit us again when your next in sunny Nelson. Kind regards, Jinelle. Guest Services

5 out of 5
Excellent location, nice facilities, super friendly service

Posted by on 20 Feb. 2021

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Comment from Hotel Management

20 Feb. 2021 by Robynne

Great to hear you enjoyed your time with us, and thank you for sharing your lovely feedback. We look forward to hosting you again.

4 out of 5

Posted by on 27 Jan. 2021

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Comment from Hotel Management

16 Feb. 2021 by Trailways Hotel Nelson

Thank you :)

About the Trailways Hotel Nelson

Location 66 Trafalgar Street, Nelson, 7010

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. You'll find a business center on site. A computer station is on site, and both WiFi and wired Internet are free in public spaces. An outdoor pool, a terrace, and tour/ticket assistance are also featured at the luxury Trailways Hotel Nelson. Free self parking is available. Smoking is allowed in designated areas at this 4.5-star Nelson hotel.

  • 1 building
  • 47 guestrooms or units
  • 2 levels
  • Built in 1964
  • Dining venue
  • Bar or lounge
  • Childcare (surcharge)
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Newspapers in lobby (free)
  • Television in lobby
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Laundry facilities
  • Babysitting or childcare (surcharge)

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Free self parking

Transport

  • Airport: Nelson (NSN) (8.3 km / 5.2 mi)
  • Parking: Free self parking

Room Amenities

Trailways Hotel Nelson offers 47 accommodations with complimentary weekday newspapers and bathrobes. Rooms open to balconies or patios. Pillowtop beds feature premium bedding. LCD televisions come with premium digital channels. Bathrooms include complimentary toiletries and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Private balcony or patio
  • Pillowtop beds
  • In-room dining (limited hours)
  • HD television
  • Digital channels
  • Premium channels
  • Luxury bedding
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Hair dryer
  • Bathrobes
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy full breakfast daily from 7 AM to 9:30 AM.

Tides Restaurant.Bar - This family restaurant serves breakfast and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available.

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 1 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 11 PM

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for NZD 35.0 per day.
  • Cribs (infant beds) are available for NZD 35.0 per night.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Social distancing measures are in place and guests are provided with hand sanitizer. Contactless check-out is available. Individually-wrapped food options are available for breakfast and dinner, and also through room service.

  • No lifts
  • Debit cards
  • Staffed front desk
  • Security system
  • Property is cleaned with disinfectant
  • Staff do not wear personal protective equipment
  • Protective clothing is not available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for dinner
  • Individually wrapped food options are available through room service
  • No gap period between guests' stays
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between NZD 14.50 and NZD 27.50 for adults, NZD 6.00 and NZD 12.00 for children (approximately)
  • Late check-out fee: NZD 75.00 (subject to availability)
  • Crib (infant bed) fee: NZD 35.0 per night
  • Rollaway bed fee: NZD 35.0 per day
  • Credit card charges are subject to a surcharge

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Nelson Trailways Hotel
  • Trailways Hotel
  • Trailways Hotel Nelson
  • Trailways Nelson
  • Trailways Nelson Hotel
  • Trailways Hotel Nelson Hotel
  • Trailways Hotel Nelson Nelson
  • Trailways Hotel Nelson Hotel Nelson

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Awards & Affiliations

Green / Sustainable Property
This property participates in Qualmark, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

National Rating

Qualmark® assigns an official star rating for accommodations in New Zealand. This Hotel property is rated 4 star plus and is displayed on this page as 4.5 stars.

Official New Zealand Rating provided by Qualmark®

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.