Flat-screen TVs with cable channels are featured in all 31 individually decorated rooms, and you can enjoy espresso makers, free local calls, and hair dryers. In-room dining is easy with amenities like refrigerators and microwaves. Premium bedding and free toiletries are nice touches to enhance your stay. Irons/ironing boards and desks are also available.
This smoke-free hotel offers free WiFi in public areas, concierge services, and a 24-hour front desk. Additionally, you'll find laundry facilities, a terrace, and express check-out. There's also the convenience of free self parking.
Places within a 5-minute walk of this 3-star New Plymouth CBD hotel include Richmond Cottage and Real Tart Gallery.
21 May 2023 by SJ
Thank you so much for taking the time to leave us this amazing review.
28 Mar. 2023 by MD
Hi ShaunThanks for your feedback.I am sorry you do not agree with having to pay a bond.When you book with third party websites we do not get to see any of your credit card details, therefore we have no security or way of knowing if a credit card is valid or not.This is very common. We moved away from Pre authorizing credit cards as it takes to long for the banks to release the funds back to the customers cards after checkout.We normally have great feedback about our beds, but understand everyone has different needs.We appreciate your comments.RegardsThe Metrotel Team
8 Feb. 2023 by Steph
Thank you for your 5/5 rating Helen - So pleased you enjoyed your stay with us at The Metrotel, We look forward to hosting you again in the near future.
6 Mar. 2023 by Steph
Thank you for your review Gilllian, We are pleased you enjoyed your stay with us at The Metrotel.
21 Jan. 2023 by Steph
Thank you for sharing your experience Dannette, sounds like you had a great time!! We look forward to welcoming you back in the future.
As a guest of The Metrotel Motel, you'll find a terrace, concierge services, and laundry facilities. WiFi and wired Internet are free in public spaces. The Metrotel Motel also features dry cleaning/laundry services, express check-out, and complimentary use of a nearby fitness facility. Self parking is free. This 3-star New Plymouth hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi , Free wired internet
Free self parking
The Metrotel Motel offers 31 accommodations with espresso makers and hair dryers. Each accommodation is individually furnished and decorated. Beds feature premium bedding. 40-inch flat-screen televisions come with cable channels. Guests can make use of the in-room full-sized refrigerators/freezers and microwaves. Bathrooms include showers and complimentary toiletries. This New Plymouth hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.
Special check-in instructions:
If you are planning to arrive after 8:30 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.
Guests arriving after 8:30 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, debit cards, and cash.
For guests' safety, the property includes a fire extinguisher, a smoke detector, and a security system in each accommodation. Contactless check-out is available.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
This property does not have a Qualmark® rating. For the benefit of our customers, we have provided a rating based on our rating system.