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The Metrotel Motel

3.0 star property

Photo gallery for The Metrotel Motel

Studio | Balcony
Studio | Bathroom
Studio
Double or Twin Room, 2 Bedrooms, Mezzanine | Balcony
Double or Twin Room, 2 Bedrooms, Mezzanine

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Laundry room
  • Housekeeping
  • 24/7 front desk
The current price is NZ$174
includes taxes & fees
14 June - 15 June

Explore the area

View map
22 Gill Street, New Plymouth, 4310
  • Place, Centre City Shopping Centre
    ‪1 min walk‬
  • Place, Puke Ariki
    ‪6 min walk‬
  • Place, Pukekura Park
    ‪8 min walk‬
  • Airport, New Plymouth (NPL)
    ‪11 min drive‬

Room options

View all photos for Studio, Accessible

Studio, Accessible

Studio, Accessible

10.0 out of 10
Exceptional
(5 reviews)
  • 33 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Double or Twin Room, 2 Bedrooms

Double or Twin Room, 2 Bedrooms

Double or Twin Room, 2 Bedrooms

9.4 out of 10
Exceptional
(3 reviews)
  • 61 sq m
  • Sleeps 4
  • 2 King Beds OR 2 Single Beds
  • Free Wi-Fi

View all photos for Studio

Studio

Studio

9.6 out of 10
Exceptional
(31 reviews)
  • 33 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Double or Twin Room, 2 Bedrooms, Mezzanine

Double or Twin Room, 2 Bedrooms, Mezzanine

Double or Twin Room, 2 Bedrooms, Mezzanine

9.0 out of 10
Wonderful
(2 reviews)
  • 49 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds OR 2 Single Beds
  • Free Wi-Fi

Queen Studio

  • Sleeps 2
  • Free Wi-Fi

Studio

  • Sleeps 2
  • Free Wi-Fi

Studio - Disability Access

  • Sleeps 2
  • Free Wi-Fi

About the area

New Plymouth

The Metrotel Motel puts you in the heart of New Plymouth, within steps of Centre City Shopping Centre and Coastal Walkway. Highlights at this hotel include free in-room WiFi. .This smoke-free hotel offers free WiFi in public areas, concierge services and a 24-hour front desk. Additionally, you'll find laundry facilities, a terrace and express check-out. There's also the convenience of free self parking. .Places within a 5-minute walk of this 3-property class New Plymouth CBD hotel include Richmond Cottage and Real Tart Gallery.

What's nearby

  • Centre City Shopping Centre - 1 min walk - 0.1 km
  • Wind Wand - 5 min walk - 0.5 km
  • Puke Ariki - 6 min walk - 0.6 km
  • TSB Showplace - 7 min walk - 0.6 km
  • Pukekura Park - 8 min walk - 0.7 km

Getting around

  • New Plymouth (NPL) - 14 min drive

Restaurants

  • ‪Elixir Cafe - ‬4 min walk
  • ‪The Good Home - ‬2 min walk
  • ‪Crowded House Bar & Cafe - ‬3 min walk
  • ‪The Hour Glass - ‬4 min walk
  • ‪Toast Cafe @ New World NP - ‬5 min walk

About this property

The Metrotel Motel

As a guest of The Metrotel Motel, you'll find a terrace, concierge services, and laundry facilities. WiFi and wired Internet are free in public spaces. The Metrotel Motel also features dry cleaning/laundry services, express check-out, and complimentary use of a nearby fitness facility. Self parking is free.

This 3-star New Plymouth hotel is smoke free.

  • 31 guestrooms or units
  • Charging station for electric cars
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Concierge
  • Terrace
  • Lift
  • No smoking on site
The Metrotel Motel offers 31 accommodations with espresso makers and a hairdryer. Each accommodation is individually furnished and decorated. Beds feature premium bedding. 40-inch flat-screen televisions come with cable channels. Guests can make use of the in-room full-sized fridge/freezers and microwaves. Bathrooms include a shower and complimentary toiletries.

This New Plymouth hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

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  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
4.6 out of 5, Wonderful, 1,000 reviews
The price is NZ$195
includes taxes & fees
12 June - 13 June
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Things to do

  • Bicycle storage

Family friendly

  • Cot (surcharge)
  • In-room full-sized refrigerator/freezer
  • In-room microwave
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Lift
  • Raised toilet seat
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Cot (surcharge)
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with cable channels

Food and drink

  • Cleaning supplies
  • Electric kettle
  • Espresso maker
  • Full-sized refrigerator/freezer
  • Microwave
  • Restaurant dining guides
  • Toaster

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free local calls
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in time starts at 3:00 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: NZD 20
Express check-out available

Special check-in instructions

The property charges 2 per cent for credit card payments
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 8:30 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for NZD 35.0 per night.
  • Cots (infant beds) are available for NZD 20.0 per night.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out fee: NZD 20 (subject to availability)
  • Crib (infant bed) fee: NZD 20.0 per night
  • Rollaway bed fee: NZD 35.0 per night
  • Credit card charges are subject to a surcharge of 2 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector and a security system
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, debit cards and cash.
    For guests' safety, the property includes a fire extinguisher, a smoke detector and a security system in all accommodation.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

Property class, provided by our rating system, is based on property type, amenities and services.

Property is also known as

Metrotel New Plymouth
Metrotel Motel New Plymouth
Metrotel Motel
The Metrotel
The Metrotel Motel Hotel
The Metrotel Motel New Plymouth
The Metrotel Motel Hotel New Plymouth

Frequently asked questions

What is the cancellation policy at The Metrotel Motel?

The Metrotel Motel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at The Metrotel Motel?

As of 10 Jun 2026, prices found for a 1-night stay for 2 adults at The Metrotel Motel on 14 Jun 2026 start from NZ$174, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at The Metrotel Motel?

Yep, The Metrotel Motel has a free self car park.

Are there any beaches close to The Metrotel Motel?

Yep, The Metrotel Motel is a short 17-minute walk from Fitzroy Beach.

Is The Metrotel Motel family-friendly?

You bet! With amenities such as laundry facilities, as well as cots/infant beds in the guestrooms, it's no surprise that The Metrotel Motel is a hit with families.

Is there a free airport shuttle available at The Metrotel Motel?

No, The Metrotel Motel does not offer an airport shuttle service.

What time are check-in & check-out at The Metrotel Motel?

Check-in begins at 3:00 PM. Check-out time is 10:00 AM.

Are pets allowed at The Metrotel Motel?

No, only service animals are allowed.

The Metrotel Motel Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 303 out of 364 reviews
Rating 8 - Good. 48 out of 364 reviews
Rating 6 - Okay. 10 out of 364 reviews
Rating 4 - Poor. 1 out of 364 reviews
Rating 2 - Terrible. 2 out of 364 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Nash

Liked: Cleanliness, staff & service, amenities
The room was spotless and the staff very friendly
Stayed 1 night in Jan 2026
Verified

8/10 Good

Jennifer

Liked: Cleanliness, amenities, property conditions & facilities
Loft was comfortable and had everything we needed.
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Liz

Book in was quick and easy,
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Tawera

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our stay! Would definitely stay again!
Stayed 2 nights in Feb 2025
Verified

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities
Was a great place to stay the bed was super comfortable
Stayed 1 night in May 2024
Verified

10/10 Excellent

Vanessa

Liked: Cleanliness, staff & service, property conditions & facilities
Love this place will definitely stay there again
Stayed 1 night in Jul 2024
Verified

6/10 Okay

Karyn

Disliked: Property conditions & facilities
Close to free bus to Taranaki Light festival.
Stayed 2 nights in Jan 2026
Verified

8/10 Good

Sik To

Liked: Cleanliness, staff & service, amenities
The room is spacious
Stayed 1 night in Jan 2026
Verified

8/10 Good

Wikitoria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great facilities and location, enjoyed our stay
Stayed 3 nights in Apr 2023
Verified

8/10 Good

Brett

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great inner city hotel close to shops and dinning options
Stayed 1 night in Jun 2025
Verified

8/10 Good

Glen n Diane

Liked: Cleanliness, staff & service, amenities
Great staff team. Good sized room, kitchenette has full fridge freezer. The location is handy walking distance to shops, restaurants, Pukekura Park, and the seafront walkway.
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Marilyn

Liked: Amenities
Fabulous room, very comfortable
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Nicci

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always love staying here, clean and tidy so comfortable close to all amenities
Stayed 1 night in Nov 2024
Verified

10/10 Excellent

Russell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome location, great rooms and friendly staff at a reasonable price
Verified

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 2 nights in Oct 2023
Verified

10/10 Excellent

Glenn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great modern place to stay
Stayed 1 night in Mar 2024
Verified

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, nice room.
Stayed 1 night in Aug 2023
Verified

10/10 Excellent

Natasha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed or brief stay, it was quiet and friendly.
Stayed 1 night in Apr 2023
Verified

10/10 Excellent

T G A Buma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Modern and central

Clean, functional and great location
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were very spacious, and quiet considering the cbd location
Stayed 2 nights in Jan 2025
Verified

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location and nice and clean
Stayed 3 nights in Apr 2024
Verified

10/10 Excellent

Dixon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and spacious 2 bedrooms that is conveniently located, will definitely stay again.
Stayed 1 night in Dec 2023
Verified

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, quiet, well located. Would stay there again.
Stayed 3 nights in Oct 2023
Verified

10/10 Excellent

Sheryl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Central city location and near coast.
Stayed 1 night in May 2025
Verified

10/10 Excellent

Kellie

Liked: Amenities
Have stayed a few times now and always fantastic. Great service every time and rooms and facilities are spacious and very clean and modern
Stayed 1 night in Sep 2023