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4.4 out of 5

"I was in a dated room. The air conditioning did not work (I chose this Hotel because it had air-con). No lights around the pool area for safety. Walls ... " More

By a verified traveller on Mon 25 Jan 2021

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Hotel Description

Plymouth International puts you in the heart of New Plymouth, connected to the convention center and within just a 10-minute stroll of East End Reserve and Fitzroy Beach. Highlights at this hotel include a restaurant, free self parking, and a bar/lounge.

You can enjoy LCD TVs with satellite channels, and all 76 rooms feature free WiFi, coffee/tea makers, and hair dryers. Refrigerators and round-the-clock room service make in-room dining convenient. Phones, irons/ironing boards, and desks are also available.

The restaurant, Orangery Restaurant, serves Modern European cuisine and is open for breakfast and dinner. Enjoy the fitness center, spa tub, and seasonal outdoor swimming pool. Business amenities include a conference center and a business center. Other amenities include free WiFi in public areas, coffee/tea in a common area, and laundry facilities. Full breakfast is available daily between 6:00 AM and 10:00 AM. There's also the convenience of free RV/bus/truck parking.

Sights within a 20-minute walk of this 4-star New Plymouth hotel include Pukekura Park and TSB Stadium.

Standard Queen

Bed Count 1 Queen Bed Maximum Occupancy 3 Max
NZ$104* Per night/room 4 Mar. - 5 Mar.

Plymouth Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

Executive Queen

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Standard King

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe King

Bed Count 1 King Bed Maximum Occupancy 2 Max

Plymouth International ratings based on 236 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Plymouth International

Everyone (130) Couples (64) Business (4) Family (36)
5 out of 5

Posted by on 7 Feb. 2021

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4 out of 5

Posted by on 2 Feb. 2021

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3 out of 5
I was in a dated room. The air conditioning did not work (I chose this Hotel because it had air-con). No lights around the pool area for safety. Walls in bathroom were chipped. Windows were extremely noisy at night when windy.

Posted by , from Hamilton NZ on 25 Jan. 2021

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Comment from Hotel Management

26 Jan. 2021 by Chris

Thank you for your feedback, always ask at reception so when can assist you

4 out of 5

Posted by on 23 Jan. 2021

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Comment from Hotel Management

2 Feb. 2021 by Chris

Thanks for your comments

5 out of 5
We had a very nice two-story suite with a view of the mountain

Posted by on 19 Jan. 2021

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Comment from Hotel Management

26 Jan. 2021 by Chris

Hi Lindsey thanks for your great feedback

5 out of 5
Staff very friendly and accommodating, for was amazing. Room very clean and tidy

Posted by , from Palmerston North on 16 Jan. 2021

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Comment from Hotel Management

18 Jan. 2021 by Chris

Thank you for your great comments

3 out of 5
Staff were lovely, room was not ready when we artived to check in. Spa bath in room did not work.

Posted by on 9 Jan. 2021

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Comment from Hotel Management

10 Jan. 2021 by Chris

Thanks for your feedback

5 out of 5
The restaurant was a real find with great food and service

Posted by on 31 Dec. 2020

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Comment from Hotel Management

10 Jan. 2021 by Chris

Thanks for your feedback on the Orangery Restaurant and the 5 star rating

5 out of 5
We were delayed while traveling and arrived late. There was no issue for the staff. As for the parking, "Please park your motorcycle the foyer. The doors are locked at night and it will be secure." Wow! Air conditioned comfort for my motorcycle too! I loved that.

Posted by , from Manukau on 29 Dec. 2020

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Comment from Hotel Management

10 Jan. 2021 by Chris

Thanks for your feedback and the 5 star rating, we are bike friendly!

5 out of 5

Posted by on 28 Dec. 2020

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Comment from Hotel Management

10 Jan. 2021 by Chris

Thanks for your feedback and the 5 star rating

Property Features

Plymouth International offers its guests a seasonal outdoor pool, a spa tub, and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. There's an onsite business center. The business-friendly Plymouth International also features tour/ticket assistance, coffee/tea in a common area, and laundry facilities. Free self parking is available. This 4-star New Plymouth hotel is smoke free.

  • 76 guestrooms or units
  • 5 levels
  • Dining venue
  • Bar or lounge
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Wedding services available
  • Newspapers for purchase
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Babysitting or childcare
  • Refrigerator
  • Microwave (on request)

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free RV, bus, truck parking

Transport

  • Airport: New Plymouth (NPL) (11.1 km / 6.9 mi)
  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

Plymouth International offers 76 air-conditioned accommodations with coffee/tea makers and hair dryers. 32-inch LCD televisions come with satellite channels. Bathrooms include shower/tub combinations and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and microwaves can be requested.

  • In-room dining (24 hours)
  • LCD television
  • Satellite channels
  • Refrigerator
  • Microwave available
  • Coffee maker
  • Shower and tub combination
  • Housekeeping (daily)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Wardrobe or closet

Food & Drink

For a fee, guests can enjoy full breakfast daily from 6:00 AM to 10:00 AM.

Orangery Restaurant - This restaurant specializes in Modern European cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar.

24-hour room service is available.

Nearby Activities

A seasonal outdoor pool and a spa tub are on site. Other recreational amenities include a fitness center.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at anytime

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are available for NZD 40.00 per night.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Guests are provided with hand sanitizer and cashless payment methods are available for all transactions. Contactless check-out is available.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Number of children who can stay for free – 2
  • Debit cards
  • Staffed front desk
  • Security system
  • Property is cleaned with disinfectant
  • Staff do not wear personal protective equipment
  • Protective clothing is not available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are not in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • No gap period between guests' stays
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitisation practices of any association
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Contactless food service / room service is not available
  • Reservation is not required for facilities on site
  • Mobile key entry is not available
  • Food service not has not been amended for enhanced safety

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between NZD 10 and NZD 21.50 for adults, NZD 10 and NZD 21.50 for children (approximately)
  • Rollaway bed fee: NZD 40.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Quality Hotel Plymouth International
  • Quality Plymouth International
  • Quality Inn New Plymouth
  • Quality Hotel International
  • Plymouth International Hotel
  • Plymouth International Hotel
  • Plymouth International New Plymouth
  • Plymouth International Hotel New Plymouth

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National Rating

Qualmark® assigns an official star rating for accommodations in New Zealand. This Hotel property is rated 4 stars.

Official New Zealand Rating provided by Qualmark®

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.