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DoubleTree by Hilton New York Times Square West

4-star property
350 W 40th St, New York, NY 0508 053 286
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3.5 out of 5
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See all 2 Wotif Reviews

"The hotel is in a good location, close to Times Square and metro. The rooms are small, but the beds comfortable. Our room was quiet. There can be a bi ... " More

By a verified traveller on Sun 18 Jun 2017

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Hotel Description

DoubleTree by Hilton New York Times Square West puts you in the heart of New York, within just a 10-minute stroll of popular attractions like Times Square and Madison Square Garden. Highlights at this hotel include 2 bars/lounges, a restaurant and a 24-hour business centre.

You can enjoy LCD TVs with cable channels, and all 612 rooms feature WiFi, wired Internet and coffee/tea makers. Additionally, room service, safes and hairdryers are available.

The restaurant, Tranzit, serves American cuisine and is open for breakfast and dinner. High Bar is the hotel's own rooftop bar. Additionally, you'll find free WiFi in public areas, a fitness centre and a coffee shop/café. Cooked-to-order breakfast is available daily between 6:30 AM and 11 AM. There's also the convenience of valet parking.

Attractions within a 10-minute walk of this 4-star Midtown hotel include Bryant Park and Madame Tussauds Wax Museum.

Standard Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max
NZ$157* Per night/room 5 Jan. - 6 Jan.

Room, 1 King Bed, Non Smoking, View (Freedom Tower View)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 2 Double Beds, Non Smoking, City View

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Room, 1 King Bed, Non Smoking, City View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Premium Room, 2 Double Beds, Non Smoking, City View

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Premium Room, 1 King Bed, Non Smoking, City View

Bed Count 1 King Bed Maximum Occupancy 2 Max

DoubleTree by Hilton New York Times Square West ratings based on 2 Verified Reviews

Review Summary
3.5 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for DoubleTree by Hilton New York Times Square West

Everyone (2)
4 out of 5
Just normal experiences without getting special impression. Not bad.

Posted by , from Singapore on 11 Jan. 2019

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Comment from Hotel Management

12 Jan. 2019 by General Manager

Thank you so much for the positive feedback. It’s a pleasure knowing your visit with us was an enjoyable one. We hope to see you again soon at the DoubleTree by Hilton Hotel New York Times Square West. Richard Hotter, General Manager

3 out of 5
The hotel is in a good location, close to Times Square and metro. The rooms are small, but the beds comfortable. Our room was quiet. There can be a bit of a wait for lifts at times, and if you want to use the stairs from lobby, you have to go down to lower lobby through some sort of rubbish collection area then up! Surely this could be organised better.

Posted by , from NSW Australia on 18 Jun. 2017

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Comment from Hotel Management

19 Jun. 2017 by Melinda Cuadrado

Dear Meg, Thank you for staying with us and for providing feedback. I am pleased to hear that you enjoyed your stay overall, especially our convenient location and comfortable beds. I do apologize that you were not completely satisfied with all aspects of our hotel. We will use your feedback as we strive to provide excellent accommodations for every guest. Thank you for your business. We hope to see you again soon. Melinda Cuadrado Front Office Manager

About the DoubleTree by Hilton New York Times Square West

Location 350 W 40th St, New York, NY 10018

Property Features

Along with a restaurant, there's a coffee shop/café on site. You can unwind with a drink at one of the 2 bars/lounges. You'll find a 24-hour business centre on site. A computer station is on site, and both WiFi and wired Internet are free in public spaces. Event space at this hotel measures 1000 square feet (93 square metres) and includes conference rooms. A fitness centre, a rooftop terrace, and tour or ticket assistance are also featured at the business-friendly DoubleTree by Hilton New York Times Square West. For a fee, parking is available. A complete renovation of DoubleTree by Hilton New York Times Square West was completed in 2017. This 4-star New York hotel is smoke free.

  • 612 guestrooms or units
  • 34 levels
  • 2 bars or lounges
  • 1000 sq ft of conference space
  • 93 sq. m of conference space
  • Built in 2017
  • Dining venue
  • Coffee shop
  • Terrace on the roof
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Corner/local shop
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Free WiFi
  • Grocery/convenience store
  • Laundry facilities

Internet

Available in all rooms: WiFi (surcharge) , Wired Internet access (surcharge)

Available in some public areas: Free WiFi , Free wired Internet

Parking

Valet parking (surcharge)

Transport

  • Airport: New York, NY (LGA-LaGuardia) (15.3 km / 9.5 mi)
  • Train station: New York W 32nd St. Station (1.4 km / 0.9 mi)
  • Metro station: Times Sq. - 42 St. Station (0.6 km / 0.4 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

DoubleTree by Hilton New York Times Square West offers 612 forms of air-conditioned accommodation with laptop-compatible safes and a safe. 40-inch LCD televisions come with premium cable channels. Bathrooms include a shower, complimentary toiletries and a hairdryer. This New York hotel provides wired and wireless Internet access for a surcharge. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. A nightly turndown service is provided and housekeeping is offered on a daily basis.

  • In-room dining
  • LCD television
  • Cable channels
  • Premium channels
  • Coffee maker
  • Shower
  • Housekeeping (daily)
  • Nightly turndown service
  • Hairdryer
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy a cooked-to-order breakfast daily from 6:30 AM to 11 AM.

Tranzit – This restaurant specialises in American cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar.

High Bar – On-site rooftop bar. Happy hour is offered. Open daily.

Room service is available.

Nearby Activities

Recreational amenities at the hotel include a fitness centre.

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is 18

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pets

  • Pets: USD 50 per accommodation, per stay, plus a deposit of USD 50.00 per stay
  • Maximum 1 per room (weight limit: 25 lb)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Only service animals are allowed
  • Debit cards not accepted
  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Debit cards

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50.00 per day

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 22.00 and USD 30.00 per person (approximately)
  • Fee for in-room wireless Internet: USD 9.95 (rates may vary)
  • Fee for in-room wired Internet: USD 14.95 (rates may vary)
  • Valet parking fee: USD 72 per day
  • Pet deposit: USD 50.00 per stay
  • Pet fee: USD 50 per accommodation, per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • DoubleTree Hilton New York Times Square West Hotel
  • DoubleTree Hilton Times Square West Hotel
  • DoubleTree Hilton New York Times Square West
  • DoubleTree Hilton Times Square West
  • DoubleTree by Hilton New York Times Square West
  • DoubleTree Hilton Times Squar
  • DoubleTree by Hilton New York Times Square West Hotel
  • DoubleTree by Hilton New York Times Square West New York
  • DoubleTree by Hilton New York Times Square West Hotel New York

You should know

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.