Hilton Garden Inn New York/Central Park South-Midtown West

3.5 star property
Hotel with a restaurant, steps from Broadway

Photo gallery for Hilton Garden Inn New York/Central Park South-Midtown West

Front of property – evening/night
Breakfast, lunch and dinner served
City view
Reception
Reception

Reviews

7.8 out of 10
Good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Gym
The current price is NZ$237
includes taxes & fees
19 Jan - 20 Jan

Explore the area

View map
237 West 54th Street, New York, NY, 10019
  • Place, Broadway
    ‪1 min walk‬
  • Place, Times Square
    ‪6 min walk‬
  • Place, Central Park
    ‪6 min walk‬
  • Airport, New York, NY (JFK-John F. Kennedy Intl.)
    ‪34 min drive‬

Room options

Deluxe Two Queen Room with Terrace

  • Sleeps 4

Deluxe Two Double Room with Terrace

  • Sleeps 4

Deluxe King Room with Terrace

  • Sleeps 2

Junior Suite

  • Sleeps 2

Premium Two Double Room

  • Sleeps 4

Premium King Room with City View

  • Sleeps 2

Premium Two Queen Room with City View

  • Sleeps 4

Room, 1 King Bed

8.4 out of 10
Very good
(182 reviews)

Highlights

Air conditioning
Connecting rooms available
Fridge
LCD TV
Blackout curtains
Private bathroom
Designer toiletries
Hairdryer
  • 19 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, City View

8.4 out of 10
Very good
(139 reviews)

Highlights

Air conditioning
Connecting rooms available
Fridge
LCD TV
Blackout curtains
Private bathroom
Designer toiletries
Hairdryer
  • 26 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 King Bed, Terrace

7.4 out of 10
Good
(6 reviews)

Highlights

Terrace
Air conditioning
Connecting rooms available
Fridge
LCD TV
Blackout curtains
Private bathroom
Designer toiletries
  • 19 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds

8.0 out of 10
Very good
(56 reviews)

Highlights

Air conditioning
Connecting rooms available
Fridge
LCD TV
Blackout curtains
Private bathroom
Designer toiletries
Hairdryer
  • 19 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

8.2 out of 10
Very good
(13 reviews)

Highlights

Air conditioning
Connecting rooms available
Fridge
LCD TV
Blackout curtains
Private bathroom
Designer toiletries
Hairdryer
  • 19 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Hearing)

8.4 out of 10
Very good
(8 reviews)

Highlights

Air conditioning
Connecting rooms available
Fridge
LCD TV
Blackout curtains
Private bathroom
Designer toiletries
Hairdryer
  • 19 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

Highlights

Air conditioning
Connecting rooms available
Fridge
LCD TV
Blackout curtains
Private bathroom
Designer toiletries
Hairdryer
  • 19 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Double Beds

8.4 out of 10
Very good
(34 reviews)

Highlights

Air conditioning
Connecting rooms available
Fridge
LCD TV
Blackout curtains
Private bathroom
Designer toiletries
Hairdryer
  • 19 sq m
  • Sleeps 4
  • 2 Double Beds

Junior Suite, 1 King Bed, City View

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Connecting rooms available
Fridge
LCD TV
Blackout curtains
Sofa bed
Private bathroom
Designer toiletries
  • 36 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 2 Queen Beds, Terrace

Highlights

Terrace
Air conditioning
Connecting rooms available
Fridge
LCD TV
Blackout curtains
Private bathroom
Designer toiletries
  • 19 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible, Bay View (Hearing)

Highlights

Air conditioning
Connecting rooms available
Fridge
LCD TV
Blackout curtains
Private bathroom
Designer toiletries
Hairdryer
  • 26 sq m
  • Bay view
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Double Beds, Accessible (Mobility & Hearing, Roll-In Shower)

Highlights

Air conditioning
Connecting rooms available
Fridge
LCD TV
Blackout curtains
Private bathroom
Designer toiletries
Hairdryer
  • 19 sq m
  • Sleeps 4
  • 2 Double Beds

Deluxe Room, 2 Double Beds, Terrace

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Terrace
Air conditioning
Connecting rooms available
Fridge
LCD TV
Blackout curtains
Private bathroom
Designer toiletries
  • 19 sq m
  • Sleeps 4
  • 2 Double Beds

Room, 1 Queen Bed

8.4 out of 10
Very good
(19 reviews)

Highlights

Air conditioning
Connecting rooms available
Fridge
LCD TV
Private bathroom
Hairdryer
Microwave
Coffee/tea maker
  • 19 sq m
  • Sleeps 2
  • 1 Queen Bed

Room, 2 Double Beds, City View

8.0 out of 10
Very good
(3 reviews)

Highlights

Air conditioning
Connecting rooms available
Fridge
LCD TV
Private bathroom
Hairdryer
Microwave
Coffee/tea maker
  • 19 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

Room, 2 Queen Beds, City View

8.0 out of 10
Very good
(15 reviews)

Highlights

Air conditioning
Connecting rooms available
Fridge
LCD TV
Private bathroom
Hairdryer
Microwave
Coffee/tea maker
  • 19 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Double Beds (Drinks & Snacks)

7.4 out of 10
Good
(10 reviews)

Highlights

Air conditioning
Connecting rooms available
Fridge
LCD TV
Private bathroom
Hairdryer
Microwave
Coffee/tea maker
  • 19 sq m
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed (Drinks & Snacks)

7.2 out of 10
Good
(5 reviews)

Highlights

Air conditioning
Connecting rooms available
Fridge
LCD TV
Private bathroom
Hairdryer
Microwave
Coffee/tea maker
  • 19 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Roll-In Shower, Mobilty & Hearing)

8.8 out of 10
Excellent
(3 reviews)

Highlights

Air conditioning
Connecting rooms available
Fridge
LCD TV
Private bathroom
Hairdryer
Microwave
Coffee/tea maker
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Non Smoking (Drinks & Snacks)

8.0 out of 10
Very good
(7 reviews)

Highlights

Air conditioning
Connecting rooms available
Fridge
LCD TV
Private bathroom
Hairdryer
Microwave
Coffee/tea maker
  • 19 sq m
  • Sleeps 4
  • 2 Queen Beds

Two Double Room

  • Sleeps 4

Two Queen Room

  • Sleeps 4

Mobility and Hearing Accessible Two Double Room with Roll In Shower

  • Sleeps 4

Two Double Room with City View

  • Sleeps 4

Mobility and Hearing Accessible King Room with Roll In Shower

  • Sleeps 2

Hearing Accessible King Room

  • Sleeps 2

King Room with City View

  • Sleeps 2

Mobility and Hearing Accessible King Room with Roll In Shower and View

  • Sleeps 2

Mobility and Hearing Accessible Premium King Room with Roll In Shower

  • Sleeps 2

Hearing Accessible Two Queen Room with City View

  • Sleeps 4

Two Queen Room with City View

  • Sleeps 4

Suite, 1 King Bed, Accessible, City View (Mob & Hearing, Roll-in Shower, Corner)

Highlights

Air conditioning
Connecting rooms available
Fridge
LCD TV
Private bathroom
Hairdryer
Microwave
Coffee/tea maker
  • Sleeps 4
  • 1 King Bed

Suite, 2 Queen Beds, City View, Corner (W/Ex Bath)

Highlights

Air conditioning
Connecting rooms available
Fridge
LCD TV
Private bathroom
Hairdryer
Microwave
Coffee/tea maker
  • City view
  • Sleeps 4
  • 2 Queen Beds

Queen Room

  • Sleeps 2

King Room

  • Sleeps 2

1 Kg Suite Mob/Hear Acc Ri Shwr Cnr City View

  • Sleeps 4

2 Queen Corner Suite City View W/Extra Bath

  • Sleeps 4

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About the area

New York

Hilton Garden Inn New York/Central Park South-Midtown West places you in the centre of New York, steps from Broadway and within a short 5-minute stroll of Carnegie Hall. Highlights at this hotel include in-room free WiFi, free high-speed Internet and LCD TVs. .At the hotel's own lounge bar, you can stop for a drink. Added amenities include free Wi-Fi in public areas, a 24-hour gym and a snack bar/deli. To-go breakfast is available daily between 6 AM and 11 AM. There's also the convenience of valet parking. .Attractions within a 10-minute walk of this 3.5-property class Manhattan hotel include Central Park and Times Square.

What's nearby

  • Broadway - 1 min walk - 0.0 km
  • Broadway Theatre - 2 min walk - 0.2 km
  • Carnegie Hall - 3 min walk - 0.3 km
  • Times Square - 6 min walk - 0.6 km
  • Central Park - 6 min walk - 0.6 km

Getting around

  • New York W 32nd St. Station - 3 min drive
  • 7 Av. Station (E 53rd St.) - 3 min walk
  • LaGuardia Airport (LGA) - 37 min drive

Restaurants

  • ‪Starbucks - ‬1 min walk
  • ‪McGee's Pub - ‬2 min walk
  • 99¢ Fresh Pizza
  • ‪Vida Verde - ‬3 min walk
  • ‪54 Below - ‬2 min walk

About this property

Hilton Garden Inn New York/Central Park South-Midtown West

Hotel with a restaurant, steps from Broadway
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Event space at this hotel measures 800 square feet (74 square metres) and includes conference space. A 24-hour fitness centre, a vending machine, and multilingual staff are also featured at the business-friendly Hilton Garden Inn New York/Central Park South-Midtown West. Parking is available for a fee.
  • 401 guestrooms or units
  • 34 levels
  • 800 sq ft of conference space
  • 74 sq. m of conference space
  • Built in 2013
  • Deli
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Corner/local shop
  • Gift shop
  • ATM
  • Lift
  • Bar or lounge
  • Dining venue
Hilton Garden Inn New York/Central Park South-Midtown West offers 401 air-conditioned accommodations with laptop-compatible safes and a safe. 40-inch LCD televisions come with premium cable channels and pay-per-view films. Guests can make use of the in-room fridges, microwaves and coffee/tea makers. Bathrooms include a shower, complimentary toiletries and hairdryers.

This New York hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Secured, covered parking on site (USD 75 per day)
  • Secured, covered valet parking on site (USD 95 per day)
  • Limited on-site valet and self parking

Food and drink

  • Daily breakfast to-go available 6 AM to 11 AM for a fee: USD 22 to 22 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym

Family friendly

  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 800 square feet of conference space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair-accessible gym
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 34 floors
  • Banquet hall
  • Built in 2013
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 40-inch LCD TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3 PM
Early check-in subject to availability
Early check-in fee: USD 67

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
Late check-out fee: USD 100

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 50 lb per pet)
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: approximately USD 22 to 22 per person
  • Covered self-parking fee: USD 75 per day
  • Valet parking fee: USD 95 per day
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in fee: USD 67 (subject to availability)
  • Late check-out fee: USD 100 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, Carte Blanche, debit cards and cash. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Garden Inn New York Central Park South-Midtown West
Hilton Garden Inn Park South-Midtown Hotel
Hilton Garden Inn Park South-Midtown Hotel New York Central West
Hilton Garden Inn New York/Central Park South-Midtown West Hotel
Hilton Garden Inn York/Central
Hilton Garden Inn New York/Central Park South Midtown West
Hilton Garden Inn YorkCentral
Hilton Garden Inn New York/Central Park South-Midtown West Hotel

Frequently asked questions

What is the cancellation policy at Hilton Garden Inn New York/Central Park South-Midtown West?

Hilton Garden Inn New York/Central Park South-Midtown West offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hilton Garden Inn New York/Central Park South-Midtown West?

As of 9 Jan 2026, prices found for a 1-night stay for 2 adults at Hilton Garden Inn New York/Central Park South-Midtown West on 19 Jan 2026 start from NZ$236.83, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hilton Garden Inn New York/Central Park South-Midtown West?

Yep, Hilton Garden Inn New York/Central Park South-Midtown West has a secured covered self car park for USD 75 per day. A self car park is also available, for a fee.

Does Hilton Garden Inn New York/Central Park South-Midtown West serve breakfast?

Yep, to-go brekkie is available daily between 6 AM and 11 AM.

Is there a free airport shuttle available at Hilton Garden Inn New York/Central Park South-Midtown West?

No, Hilton Garden Inn New York/Central Park South-Midtown West does not offer an airport shuttle service.

Is there a bar or restaurant at Hilton Garden Inn New York/Central Park South-Midtown West?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast, lunch and dinner.

What time are check-in & check-out at Hilton Garden Inn New York/Central Park South-Midtown West?

Check-in begins at 3 PM. Check-out time is noon.

Hilton Garden Inn New York/Central Park South-Midtown West Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 1030 out of 2480 reviews
Rating 8 - Good. 671 out of 2480 reviews
Rating 6 - Okay. 406 out of 2480 reviews
Rating 4 - Poor. 186 out of 2480 reviews
Rating 2 - Terrible. 187 out of 2480 reviews

8.4/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

4/10 Poor

Mayra

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Common areas were dirty (carpet); elevators were barely functional. At one point we had to climb down 15 flights of stairs in order to be able to leave the hotel at all. The lobby is constantly flooded with people checking in/out, but tney only have one functional restroom in the lobby. For the price, amenities were extremely basic.
Stayed 5 nights in Oct 2025

6/10 Okay

Lynn

Travelled with family
Disliked: Staff & service
Left word of an issue Thursday morning. No communication and issue not addressed by 6pm. Called desk. Was told early shift left no word of it but they sent up maintenance with a temporary fix. Later, in lobby, manager asked how our stay was. We said our room was a bit funky. “Did you enjoy NYC?” No follow up or curiosity about our statement. Surprised with Hilton.
Stayed 2 nights in Oct 2025

6/10 Okay

William

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Elevators took too long to wait for; With so many guests, only having one operating elevator for 34 floors.
Stayed 4 nights in Oct 2025

10/10 Excellent

Nikky

Stayed 1 night in Oct 2025

8/10 Good

Martha

Stayed 1 night in Oct 2025

4/10 Poor

Aaliyah

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
This place seems to have overbooking issues. I booked a certain room for a birthday trip in the city and had to wait over an hour for the room I booked to be ready just for the staff to inform me that the room will not be available and ended up checking me into a regular room. Also, as I was waiting I noticed they were telling other guests who were checking in that their room would not be available at check in time. Wasn’t much of a price different for the regular room. The staff didn’t seem to care much about the mix up either. Very disappointing, will never be back.
Stayed 1 night in Sep 2025

8/10 Good

Julia

Travelled with partner
Liked: Cleanliness, staff & service
The hotels location was great to get to multiple subway routes and was a good middle between Central Park and Times Square, both walkable. Staff was nice and the cleaning service was good. The downsides were the elevators were so slow and small, specifically because one of the three elevators were broken. Also the AC was awful; it was very humid in the rooms (maybe because there is no bathroom fan) and it was difficult to sleep at night since the room was so hot.
Stayed 6 nights in Oct 2025

8/10 Good

Jody

Travelled with partner
Liked: Cleanliness, staff & service
It was was good for the location, close to just about everything, only spent a night here so that’s all i have
Stayed 1 night in Oct 2025

8/10 Good

Sandra

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
Staff is unbelievable! They are so friendly and helpful. Rooms were clean and a fair size. Only complaint is with the elevators. We had to go use the stairs a few times because the elevators were so very slow (one time we were literally waiting over 10 minutes so we decided to take the stairs, down of course).
Stayed 3 nights in Sep 2025

6/10 Okay

Perry

Liked: Cleanliness, staff & service, property conditions & facilities
The elevator were an issue, not working or a huge line up, I was on the 21 st floor and ended up walking a few times.
Stayed 1 night in Oct 2025

8/10 Good

Paul

Stayed 3 nights in Oct 2025

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The property is a standard chain in the Hilton collection and it is well executed.
Stayed 1 night in Oct 2025

10/10 Excellent

Patrick

Stayed 2 nights in Sep 2025

4/10 Poor

Ryan

Travelled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Only 3 elevators and one or more was not working
Stayed 1 night in Oct 2025

8/10 Good

Ning

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only problem is elevator, need wait 30 minutes
Stayed 1 night in Oct 2025

10/10 Excellent

Kennidi, Tomball

Stayed 1 night in Oct 2025

6/10 Okay

Sara, GILBERT

Travelled with family
Liked: Cleanliness, staff & service, amenities
Staff was very friendly and helpful. Room was very nice and clean. I would have liked firmer pillows. One of the elevators wasn't working, which was causing a lot of back-ups with people trying to get on and down to the first floor. I was told at check out that the elevator was to be fixed on Monday, October 6, 2025.
Stayed 2 nights in Oct 2025

8/10 Good

Summer

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2025

6/10 Okay

Marilyn

Liked: Cleanliness, property conditions & facilities
This hotel was comfortable and conveniently located for the places we planned to visit. The staff were responsive and knowledgeable. However, the elevators were very inadequate for the size of the hotel and number of rooms/guests. There were three elevators, but one was out of service during our visit. The two working elevators were often held up at certain floors. So guests were left waiting for long stretches. One afternoon I waited for over 20 minutes in a crowd of guests who had just checked in. My husband went off to have a drink at the bar next door, and was shocked when he returned to find me still waiting for the elevator. Totally unacceptable.
Stayed 4 nights in Sep 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was excellent!
Stayed 2 nights in Sep 2025

4/10 Poor

William

Travelled with partner
Liked: Staff & service
Room and Location: The room was fine, and the location is excellent — very accessible and right in the theater district. However, here’s why you might want to reconsider staying here: Elevator Service: The elevators are a major issue. In the morning, we waited nearly 15 minutes just to get downstairs. We were on the 26th floor, and the hotel only has three elevators — one was out of service, and another was being used by housekeeping. That left just one elevator to serve over 400 rooms. Room Phone: The phone in our room didn’t work at all, which was inconvenient. Water Charge: Be careful with the bottled water. The sign says, “Enjoy your first two bottles of water free.” However, in small print it notes that this only applies to Diamond, Gold, and Silver members. We missed that detail and were charged $3 per bottle — a bit sneaky.
Stayed 2 nights in Oct 2025

8/10 Good

Harold

Liked: Cleanliness, staff & service, property conditions & facilities
Elevators are TERRIBLE.
Stayed 4 nights in Sep 2025

10/10 Excellent

Gina

Stayed 1 night in Oct 2025

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Room was excellent. Clean and well equipped. Elevators were annoyingly slow.
Stayed 1 night in Oct 2025

10/10 Excellent

Yirwin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025