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Park West Hotel

3.0 star property
Hotel with a 24-hour front desk, steps from Central Park

Photo gallery for Park West Hotel

Exterior detail
Lobby sitting area
Standard Room, 1 Queen Bed
Park view
Lobby

Reviews

6.2 out of 10

Popular amenities

  • Room service
  • Laundry
  • Air conditioning
  • 24/7 front desk
  • Free WiFi

Explore the area

Map
465 Central Park West, New York, NY, 10025
  • Central Park
    ‪2 min walk‬
  • Columbia University
    ‪9 min walk‬
  • Mount Sinai Hospital
    ‪14 min walk‬
  • New York, NY (JFK-John F. Kennedy Intl.)
    ‪28 min drive‬

Room options

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed

Standard Room, 1 King Bed

Highlights

Air conditioning
Heating
TV
Private bathroom
Shower/bath combination
Cable channels
Desk
Laptop-compatible safe
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Double Room, 2 Double Beds

Standard Double Room, 2 Double Beds

Standard Double Room, 2 Double Beds

Highlights

Air conditioning
Heating
Free cots/infant beds
TV
Private bathroom
Shower/bath combination
Cable channels
Desk
  • 13 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 Double Bed

Standard Room, 1 Double Bed

Standard Room, 1 Double Bed

Highlights

Air conditioning
Heating
Free cots/infant beds
TV
Private bathroom
Shower/bath combination
Cable channels
Desk
  • 11 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

Highlights

Air conditioning
Heating
Free cots/infant beds
TV
Private bathroom
Shower/bath combination
Cable channels
Desk
  • 13 sq m
  • Sleeps 2
  • 1 Queen Bed

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About the area

New York

Park West Hotel puts you in the heart of New York, steps from Central Park and within a 15-minute stroll of Columbia University. Highlights at this hotel include free in-room WiFi. .This smoke-free hotel offers free WiFi in public areas, a 24-hour front desk and dry cleaning/laundry services. Plus you'll find tour/ticket assistance, luggage storage and a lift. .This 3-property class Manhattan hotel is 2.8 km (1.8 mi) from Metropolitan Museum of Art and 4.5 km (2.8 mi) from 5th Avenue.

What's nearby

  • Central Park - 2 min walk - 0.2 km
  • Columbia University - 9 min walk - 0.8 km
  • Mount Sinai Hospital - 14 min walk - 1.2 km
  • Metropolitan Museum of Art - 6 min drive - 3.2 km
  • Times Square - 7 min drive - 6.3 km

Getting around

  • 110 St. Cathedral Pkwy. Station (Central Park West) - 1 min walk
  • New York Harlem 125th St. Station - 2 min drive
  • LaGuardia Airport (LGA) - 29 min drive

Restaurants

  • ‪Melba's - ‬6 min walk
  • ‪Bob's Your Uncle - ‬6 min walk
  • ‪Giovanni's Pizza - ‬5 min walk
  • ‪Freshy's Deli & Grocery - ‬6 min walk
  • ‪Super Nice Coffee and Bakery - ‬7 min walk

About this property

Park West Hotel

Hotel with a 24-hour front desk, steps from Central Park
As a guest of Park West Hotel, you'll find tour/ticket assistance, dry cleaning/laundry services, and room service (during limited hours). Public spaces have free WiFi.

This 3-star New York hotel is smoke free.

  • 94 guestrooms or units
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Lift
  • No smoking on site
Park West Hotel offers 94 accommodations with laptop-compatible safes. Televisions come with cable channels.

Bathrooms include a combined bath/shower unit. Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Change of towels and change of bedsheets can be requested. Housekeeping is provided once per stay.

Languages

English, Spanish

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  • Air conditioning
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (once per stay)
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Late-night room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 22.89 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • In-room bottled water
  • Phone calls

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard, American Express and Discover. Cash is not accepted. 

Property is also known as

Astor Park Hotel New York
Astor Park Hotel
Astor Park New York
Astor Park
Astor Park Nyc
Astor Hotel New York
Hotel Astor Park New York
Astor New Park York
Astor On The Park Hotel
Astor New York
Park West Hotel New York
Park West New York
Park West Hotel Hotel
Park West Hotel New York
Park West Hotel Hotel New York

Frequently asked questions

What is the cancellation policy at Park West Hotel?

Park West Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is there a free airport shuttle available at Park West Hotel?

No, Park West Hotel does not offer an airport shuttle service.

What time are check-in & check-out at Park West Hotel?

Check-in begins at 3 PM. Check-out time is 11 AM.

Are pets allowed at Park West Hotel?

No, only service animals are allowed.

Park West Hotel Reviews

Reviews

6.2
Rating 10 - Excellent. 185 out of 1000 reviews
Rating 8 - Good. 238 out of 1000 reviews
Rating 6 - Okay. 241 out of 1000 reviews
Rating 4 - Poor. 159 out of 1000 reviews
Rating 2 - Terrible. 177 out of 1000 reviews

6.8/10

Cleanliness

7.4/10

Staff & service

5.8/10

Amenities

6.0/10

Property conditions & facilities

6.2/10

Eco-friendliness

Reviews

2/10 Terrible

Jennifer

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was terrible and looked very unclean, tv and shower didn’t work. Staff was very unhelpful. Place is very overpriced for its horrible conditions.

4/10 Poor

Ricardo

Stayed 4 nights in Dec 2022

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2022

4/10 Poor

Jennifer

Travelled with family
Reservation was cancelled by hotel and I was moved to different hotel
Stayed 2 nights in Sep 2022

10/10 Excellent

Dan

Liked: Cleanliness, staff & service, property conditions & facilities
Not at this time
Stayed 3 nights in Sep 2022

2/10 Terrible

Alexis

ITS A HOMELESS SHELTER NOW - its been over a week! give me my refund please.
Stayed 1 night in Sep 2022

2/10 Terrible

Ann

Stayed 4 nights in Sep 2022

6/10 Okay

Yuan Yuan

Liked: Staff & service
Stayed 1 night in Aug 2022

6/10 Okay

Carrie

Travelled with family
Stayed 2 nights in Aug 2022

6/10 Okay

Patricia

Travelled with family
Liked: Cleanliness
The location was very convenient. I was disappointed that my adult son, who was on the reservation as a paid for, attending guest, was not given access to his room till I arrived, very late in the night (my flight was much later than his). He was very tired, but waited patiently in a stark and uncomfortable reception area till I arrived. I was denied verbal confirmation to give him access to the room for which was paid. I was also charged an additional $25 "reservation fee" for both nights of my stay upon checking out. (???)
Stayed 2 nights in Aug 2022

2/10 Terrible

Maria

Stayed 2 nights in Aug 2022

8/10 Good

Michelle

Travelled with family
Liked: Cleanliness, staff & service
Stayed 2 nights in Aug 2022

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service

Convenient

Very small but perfect for what we needed.
Stayed 3 nights in Aug 2022

10/10 Excellent

gregory

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Aug 2022

8/10 Good

Samantha

Travelled with partner
Liked: Staff & service, property conditions & facilities
It was across from the park. I did not get that view from my window.
Stayed 1 night in Jul 2022

6/10 Okay

fangfei

Stayed 4 nights in Jul 2022

2/10 Terrible

Daniela

Stayed 1 night in Jul 2022

6/10 Okay

Vladimir

Liked: Staff & service
Disliked: Cleanliness, amenities
Stayed 2 nights in Jul 2022

4/10 Poor

Jad

Disliked: Staff & service, amenities, property conditions & facilities
Small rooms, not a good location, staff doing the minimum they dont seem happy to even work there
Stayed 2 nights in Jul 2022

2/10 Terrible

Steven

dsgssdvdsvdvdsvsdv
Stayed 2 nights in Jul 2022

6/10 Okay

James B

Liked: Cleanliness, staff & service
Stayed 2 nights in Jul 2022

2/10 Terrible

JENNIFER

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
Way to overpriced! Yea it’s across from Central Park but it’s gross and dirty! Wallpaper coming off the walls, holes in the wall, dirt stuck to bottom of shower. OLD AC units covered in dust and mold! Rugs throughout the buildings and in the room are beyond dirty, ripping up and repulsive! I could have found a cleaner space to sleep IN CENTRAL PARK under a tree than this place! The whole room smelt like chemicals when you walk in and not cleaning ones! Called some asking for an additional pillow and towel and they never brought them up for us! SAVE YOUR MONEY DO NOTTTT STAY AT THIS DISGUSTING PLACE!!
Stayed 2 nights in Jul 2022

10/10 Excellent

VANESSA

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk clerk was really nice. My room did not have a remote and the ac was very old. Besides that the stay was pretty cool can’t complain!! Thanks park west, I’ll be back.
Stayed 1 night in Jul 2022

2/10 Terrible

Etai

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
This property is located in a bad area, and it's in bad shape. Let along not even a coffee maker in the room. Everything is super old. It has a window AC making a tractor level noise. Never coming back.
Stayed 2 nights in Jul 2022

8/10 Good

Vincent

Liked: Staff & service
It was OKAY
Stayed 2 nights in Jun 2022