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Hotel Description

CitizenM New York Times Square places you in the center of New York, steps from Broadway and within a short 5-minute stroll of Times Square. Highlights at this boutique hotel include in-room free WiFi, tablet computers, and Smart TVs.

The restaurant, CanteenM - open 24/7, serves vegetarian cuisine. CloudM is the hotel's own bar. A business center and coworking space are among the business amenities offered. Additionally, you'll find free WiFi in public areas, a 24-hour gym, and a coffee shop/cafe. Buffet breakfast is available daily between 6 AM and 11 AM.

Attractions within a 10-minute walk of this 4-star Manhattan hotel include Rockefeller Center and 5th Avenue.

King Room

Bed Count 1 King Bed Maximum Occupancy 2 Max
NZ$278* Per night/room 7 Apr. - 8 Apr.

King Room - City View

Bed Count 1 King Bed Maximum Occupancy 2 Max

citizenM New York Times Square ratings based on 1 Verified Reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for citizenM New York Times Square

5 out of 5

Posted by on 18 Jan. 2024

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About the citizenM New York Times Square

Location 218 West 50th Street, New York, NY 10019

Property Features

There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. A business center and coworking spaces are available. WiFi is free in public spaces. A 24-hour fitness center, multilingual staff, and coffee/tea in a common area are also featured at the business-friendly citizenM New York Times Square. Smoking is allowed in designated areas at this 4-star New York hotel (fines may apply for smoking in non-smoking areas).

  • 1 building
  • 230 guestrooms or units
  • 17 levels
  • Built in 2014
  • Deli
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Front-desk safe
  • Television in lobby
  • Elevator
  • Water dispenser
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Free WiFi
  • Snack bar/deli

Internet

Available in all rooms: Free WiFi , Wireless internet access

Available in some public areas: Free WiFi

Transport

  • Train station: Grand Central - 42 St. Station (1.5 km / 0.9 mi)
  • Metro station: 50 St. Station (Broadway) (0.1 km / 0.1 mi)

Room Amenities

CitizenM New York Times Square offers 230 accommodations with tablet computers and iPod docking stations. Pillowtop beds feature premium bedding. 43-inch Smart televisions come with digital channels. Bathrooms include showers with rainfall showerheads and hydromassage showerheads, complimentary toiletries, and hair dryers. This New York hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, laptop-compatible safes, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

  • Pillowtop beds
  • Tablet
  • IPod dock
  • Smart television
  • Digital channels
  • Luxury bedding
  • Shower
  • Hydromassage showerhead
  • Housekeeping (on request)
  • Hair dryer
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Wardrobe or closet
  • Toothbrush and toothpaste available

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6 AM to 11 AM.

CanteenM - open 24/7 - This restaurant specializes in vegetarian cuisine. Guests can enjoy drinks at the bar. Open 24 hours.

CloudM - Onsite bar. Open daily.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at midnight

Special check-in instructions:

Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions. Front desk staff will greet guests on arrival. Guests are recommended to download the property's citizenM mobile app before check-in. For more details, please contact the property using the information on the booking confirmation.

Guests planning to arrive outside of normal check-in hours will receive an email with special check-in information. Front desk staff will greet guests on arrival. Guests are recommended to download the property's citizenM mobile app before check-in. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 10 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates). The tax ID number is MRMDUS33. This property accepts Visa, Mastercard, American Express, and debit cards. Cash is not accepted. Onsite parties or group events are strictly prohibited. This property uses wind and solar energy, plus eco-friendly cleaning products. Long-term renters welcome. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a smoke detector in each accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device. Contactless check-in and contactless check-out are available.

  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Children stay free
  • Noise-free rooms not guaranteed
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • One child stays free
  • Debit cards
  • State tax ID - MRMDUS33
  • Events/parties not allowed
  • Guests will receive an email with special check-in instructions
  • Staffed front desk
  • Smoke detector
  • Renewable energy source - solar
  • Renewable energy source - wind
  • Car not required
  • Long-term renters welcome
  • LGBTQIA friendly
  • Children stay free - maximum age 10
  • Staff do not wear personal protective equipment
  • Protective clothing is not available for guests
  • No shield between guests and staff in main contact areas
  • Guests are not provided with hand sanitiser
  • Social distancing measures are not in place
  • Contactless check-in is available
  • Property is not currently implementing any enhanced cleaning measures
  • Individually wrapped food options are not available
  • No gap period between guests' stays
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Contactless food service / room service is not available
  • Reservation is not required for facilities on site
  • Food service not has not been amended for enhanced safety
  • Property does not offer on-site COVID-19 testing
  • Property does not require health documentation at check-in
  • Humane animal treatment
  • Sustainability/community reinvestment (10% revenue or more)
  • Guest education on local ecosystems and culture
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Water dispenser use by guests actively encouraged
  • Property mobile app recommended for guests
  • Property mobile app name citizenM

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 21.00 per person
  • Late check-out fee: USD 69 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • citizenM Hotel New York Times Square
  • citizenM New York Times Square
  • citizenM New York Times Square Hotel
  • citizenM Times Square Hotel
  • citizenM Times Square
  • citizenM New York Times Square Hotel
  • citizenM New York Times Square New York
  • citizenM New York Times Square Hotel New York

You should know

  • One child 10 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.