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citizenM New York Times Square

Property class: 4

Photo gallery for citizenM New York Times Square

A modern bar area with multiple seating options, a well-stocked bar, and large windows offering city views.
A buffet with various food items, including pastries, fruits, and condiments.
A modern lounge with red and green chairs, a fireplace, and city views.
A rooftop terrace with seating areas, a glass railing, and a cityscape view.
A modern hotel entrance with a glass facade, red accents, and a prominent 'Citizen Hotel Times Square' sign.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Air-conditioning
  • Business services
The current price is NZ$405
includes taxes & fees
4 Oct - 5 Oct

Explore the area

View map
218 West 50th Street, New York, NY, 10019
  • Place, Broadway
    ‪1 min walk‬
  • Place, Times Square
    ‪2 min walk‬
  • Place, Rockefeller Center
    ‪3 min walk‬
  • Airport, New York, NY (JFK-John F. Kennedy Intl.)
    ‪47 min drive‬

Room options

View all photos for Room, 1 King Bed

A modern hotel room with a large bed, a desk, a chair, and a TV.

Room, 1 King Bed

8.4 out of 10
Very good
(10 reviews)
  • 14 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (High Floor)

A hotel room with a large window, a bed with white linens, a bedside table with a lamp, and a red sculpture on a shelf.

Room, 1 King Bed (High Floor)

9.2 out of 10
Wonderful
(41 reviews)
  • City view
  • 14 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

A hotel room with a large bed, a small table with a lamp, a red chair, and a door leading to a bathroom.

Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

  • 14 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed (View)

A modern hotel room with a large window, a bed, two bedside tables with lamps, a TV on the wall, and a telephone on the side table.

Premium Room, 1 King Bed (View)

9.0 out of 10
Wonderful
(7 reviews)
  • 14 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About the area

New York

CitizenM New York Times Square places you in the centre of New York, steps from Broadway and within a short 5-minute stroll of Times Square. Highlights at this boutique hotel include in-room free WiFi, iPads and Smart TVs. .The restaurant, CanteenM - open 24/7, serves vegetarian cuisine. CloudM is the hotel's own bar. A business centre and coworking space are among the business amenities offered. Additionally, you'll find free Wi-Fi in public areas, a 24-hour gym and a coffee shop/cafe. Buffet breakfast is available daily between 6 AM and 11 AM. .Attractions within a short walk walk of this 4-property class Manhattan hotel include Rockefeller Center and Broadway Theatre.

What's nearby

  • Broadway - 1 min walk - 0.1 km
  • Times Square - 2 min walk - 0.2 km
  • Rockefeller Center - 3 min walk - 0.3 km
  • Broadway Theatre - 3 min walk - 0.3 km
  • Radio City Music Hall - 5 min walk - 0.5 km

Getting around

  • 50 St. Station (Broadway) - 1 min walk
  • Penn Station - 16 min walk
  • John F. Kennedy International Airport (JFK) - 61 min drive

Restaurants

  • ‪Din Tai Fung - ‬3 min walk
  • ‪Junior's Restaurant - ‬2 min walk
  • ‪McDonald's - ‬2 min walk
  • ‪Ellen's Stardust Diner - ‬2 min walk
  • ‪Carnegie Diner & Cafe - ‬1 min walk

About this property

citizenM New York Times Square

There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. A business centre and coworking spaces are available.

WiFi is free in public spaces. A 24-hour fitness centre, multilingual staff, and coffee/tea in common area are also featured at the business-friendly citizenM New York Times Square.

Smoking is allowed in designated areas at this 4-star New York hotel (fines may apply for smoking in non-smoking areas).

  • 1 building
  • 230 guestrooms or units
  • 17 levels
  • Built in 2014
  • Deli
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Front desk safe
  • Television in lobby
  • Lift
  • Water dispenser
  • Bar or lounge
  • Dining venue
CitizenM New York Times Square offers 230 accommodations with iPads and laptop-compatible safes. Pillowtop beds feature premium bedding. 43-inch Smart televisions come with digital channels. Bathrooms include a shower with a rainfall showerhead and a hydromassage showerhead, complimentary toiletries and hairdryers.

This New York hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on request.

Similar properties

A modern hotel lobby with a curved ceiling, a reception desk, red seating, and large windows offering city views.
Tempo by Hilton New York Times Square
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  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
4.6 out of 5, Wonderful, 6,198 reviews
The price is NZ$604
includes taxes & fees
25 Oct - 26 Oct
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily buffet breakfast available 6 AM to 11 AM for a fee: USD 23.50 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • CanteenM - open 24/7
  • CloudM

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Safe at front desk
  • Water dispenser

Guest services

  • Housekeeping on request
  • Multilingual staff

Business services

  • Business centre
  • Coworking space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (97 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (86 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 17 floors
  • Built in 2014
  • Communal living room
  • Comprehensive food waste policy
  • Designated smoking areas (fines apply)
  • Double-glazed windows
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Reusable cups
  • Some LED lighting used
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 43-inch smart TV with digital channels
  • IPad
  • IPod dock

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Desk
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Recycling
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: USD 79
Express check-out available

Special check-in instructions

Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions; front desk staff will greet guests on arrival at the property
Guests are recommended to download the property's Marriott Bonvoy mobile app before check-in
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

  • American Express
  • Mastercard
  • Visa

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 23.50 per person
  • Late check-out fee: USD 79 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
Tax ID - MRMDUS33
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
On-site parties or group events are strictly prohibited
Long-term renters welcome
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a smoke detector
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates). The tax ID number is MRMDUS33. This property accepts Visa, Mastercard, American Express and debit cards. Cash is not accepted. On-site parties or group events are strictly prohibited. Long-term renters welcome. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher and a smoke detector in all accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

citizenM Hotel New York Times Square
citizenM New York Times Square
citizenM New York Times Square Hotel
citizenM Times Square Hotel
citizenM Times Square
citizenM New York Times Square Hotel
citizenM New York Times Square New York
citizenM New York Times Square Hotel New York

Frequently asked questions

What is the cancellation policy at citizenM New York Times Square?

CitizenM New York Times Square offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at citizenM New York Times Square?

As of 28 Sept 2026, prices found for a 1-night stay for 2 adults at citizenM New York Times Square on 4 Oct 2026 start from NZ$405, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What makes citizenM New York Times Square a romantic place to stay?

A lounge bar, plus rainfall showerheads in the guestrooms, help set the scene for a romantic weekend at citizenM New York Times Square.

Does citizenM New York Times Square serve breakfast?

Sure does, buffet brekkie is served daily between 6 AM and 11 AM.

Is there a free airport shuttle available at citizenM New York Times Square?

No, citizenM New York Times Square does not offer an airport shuttle service.

Is there a bar or restaurant at citizenM New York Times Square?

Yep, they've got a lounge bar and an onsite restaurant that serves vegetarian cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at citizenM New York Times Square?

Check-in begins at 2:00 PM. Check-out time is 11 AM.

Are pets allowed at citizenM New York Times Square?

No, only service animals are allowed.

citizenM New York Times Square Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 1777 out of 2283 reviews
Rating 8 - Good. 343 out of 2283 reviews
Rating 6 - Okay. 94 out of 2283 reviews
Rating 4 - Poor. 43 out of 2283 reviews
Rating 2 - Terrible. 26 out of 2283 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel and great location
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, helpful staff, have a bar an a restaurant was very convenient and the location perfect.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were friendly and service was great. We will definitely book our stay here again.
Stayed 4 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location nice staff very easy check in and out process
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was really nice! The room was clean and the staff was really nice.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel for a short stay for either business or pleasure. Compact rooms and friendly staff.
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was so nice, unbelievable location, trendy lobby, bar and rooftop bar were so nice.
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great modern hotel
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent Hotel, very thought out design.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a great place to stay. We had a brilliant room on the 15th floor that had a really special view.
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness
Great hotel in a perfect location.
Stayed 5 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was stellar!!
Stayed 5 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel! Beautiful decor! Perfect location!
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great overall experience. Staff was very helpful, rooms very clean and the hotel‘s location is perfect. Would definitely recommend booking.
Stayed 6 nights in May 2026
Verified review

10/10 Excellent

It is in a great location. The staff is friendly & rooms very clean.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, shower was good, close to parking.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Staff very friendly, clean room great location.
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is perfect and the staff are amazing
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel in a great location. Staff are really friendly and helpful. Would stay again.
Stayed 5 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing for solo travel. The room is huge in comparison to the ones I’ve stayed in around the area and the staff is super friendly.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my stay. Staff were helpful and friendly. The ironing room is a nice touch.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities
It was an excellent stay, the staff was very friendly and the location is perfect.
Stayed 4 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
everything was perfect. One of the best hotel I slept at
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was fabulous here and we’d repeat on the next visit.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Terrific hotel and staff.
Stayed 3 nights in Feb 2026