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Refinery Hotel

5.0 star property

Photo gallery for Refinery Hotel

2 bars/lounges, lobby lounge, rooftop bar
Exterior
2 bars/lounges, lobby lounge, rooftop bar
Breakfast, lunch, dinner served; American cuisine
2 bars/lounges, lobby lounge, rooftop bar

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Air-conditioning
  • Gym
  • Breakfast available
  • Parking available
The current price is NZ$613
includes taxes & fees
5 Apr - 6 Apr

Explore the area

View map
63 W 38th St, New York, New York, NY, 10018
  • Place, 5th Avenue
    ‪3 min walk‬
  • Place, Bryant Park
    ‪3 min walk‬
  • Place, Times Square
    ‪6 min walk‬
  • Airport, Newark Liberty Intl. Airport (EWR)
    ‪26 min drive‬

Room options

View all photos for Studio, 1 Queen Bed

Studio, 1 Queen Bed

Studio, 1 Queen Bed

8.4 out of 10
Very good
(18 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio, 1 King Bed

Studio, 1 King Bed

Studio, 1 King Bed

9.2 out of 10
Wonderful
(25 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds

Deluxe Room, 2 Queen Beds

Deluxe Room, 2 Queen Beds

9.4 out of 10
Exceptional
(38 reviews)
  • 36 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Atelier Executive Suite

Atelier Executive Suite

Atelier Executive Suite

8.8 out of 10
Excellent
(3 reviews)
  • 38 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 2 Queen Beds

Studio, 2 Queen Beds

Studio, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

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Exterior

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About the area

New York

A luxury stay in New York awaits you at Refinery Hotel. Within a short 5-minute stroll, you'll find popular places like Bryant Park and 5th Avenue. Highlights at this hotel include 2 bars/lounges, a restaurant and a rooftop terrace. .The restaurant, Parker and Quinn, serves American cuisine and is open for breakfast, lunch and dinner. Winnies is the hotel's own lobby lounge. Additionally, you'll find a gym and a coffee shop/cafe. Each morning full breakfast is available. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of self parking. .Attractions within a short walk walk of this 5-property class Manhattan hotel include Herald Square and Macy's.

What's nearby

  • 5th Avenue - 3 min walk - 0.3 km
  • Bryant Park - 3 min walk - 0.3 km
  • Empire State Building - 6 min walk - 0.6 km
  • Times Square - 6 min walk - 0.6 km
  • Broadway - 6 min walk - 0.6 km

Getting around

  • 42 St. - Bryant Pk. Station - 2 min walk
  • New York W 32nd St. Station - 7 min walk
  • LaGuardia Airport (LGA) - 29 min drive

Restaurants

  • ‪Culture Espresso - ‬1 min walk
  • ‪Chick-fil-A - ‬1 min walk
  • ‪Parker & Quinn - ‬2 min walk
  • ‪Refinery Rooftop - ‬1 min walk
  • ‪The Kati Roll Company - ‬2 min walk

About this property

Refinery Hotel

There's a restaurant on site, as well as a coffee shop/cafe. You can unwind with a drink at one of the 2 bars/lounges. A fitness centre, a rooftop terrace, and a vending machine are also featured at the luxury Refinery Hotel. For a fee, parking is available.

This 5-star New York hotel is smoke free.

  • 1 building
  • 197 guestrooms or units
  • 12 levels
  • 2 bars or lounges
  • Built in 1912
  • Terrace on the roof
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • Coffee shop
  • Dining venue
Refinery Hotel offers 197 air-conditioned accommodations with minibars and laptop-compatible safes. Beds feature Frette Italian sheets, down duvets and premium bedding. 42-inch LCD televisions come with premium cable channels and pay-per-view films.

Bathrooms include bathrobes, designer toiletries, complimentary toiletries and hairdryers. Business-friendly amenities include desks, complimentary newspapers and telephones. Fridges, in-room massages and hypo-allergenic bedding can be requested. Housekeeping is provided on a daily basis.

Awards and affiliations

The property is a member of the Small Luxury Hotels of the World.

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Property amenities

Internet

  • Available in some public areas: High-speed internet

Parking and transport

  • Secured parking on site (USD 72 per day)
  • Limited on-site self parking

Food and drink

  • Daily full breakfast available for a fee: USD 20 to 30 per person
  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Parker and Quinn
  • Rooftop Bar
  • Winnies

Things to do

  • Gym

Family friendly

  • In-room cot
  • Refrigerator on request
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Outdoors

  • Rooftop terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 12 floors
  • Built in 1912
  • Smoke-free property

Room amenities

Bedroom

  • Down comforter
  • Free cot
  • Frette Italian sheets
  • Hypo-allergenic bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium cable channels
  • IPod dock
  • Pay films

Food and drink

  • Limited room service
  • Minibar
  • Refrigerator on request

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 1 AM
Contactless check-in and check-out are available
Late check-in subject to availability
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 150 per pet, per stay
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 50.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 300 per accommodation, per stay
  • Resort fee: USD 51.64 per accommodation, per night
The resort fee includes:
  • Fitness centre access
  • Health club access
  • Internet access

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 20 to 30 per person
  • Secured self-parking fee: USD 72 per day
  • Pet fee: USD 150 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 50.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club and JCB International. Cash is not accepted. For guests' safety, the property includes a fire extinguisher in all accommodation.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Hotel Refinery
Refinery Hotel
Refinery Hotel New York
Refinery New York
Refinery
Refinery Hotel Hotel
Refinery Hotel New York
Refinery Hotel Hotel New York

Frequently asked questions

Is parking available at Refinery Hotel?

Yep, Refinery Hotel has a secured self car park for USD 72 per day. A self car park is also available, for a fee.

How much does it cost to stay at Refinery Hotel?

As of 29 Mar 2026, prices found for a 1-night stay for 2 adults at Refinery Hotel on 5 Apr 2026 start from NZ$613, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to Refinery Hotel?

The closest beach to Refinery Hotel is Coney Island Beach (20.2 km).

What makes Refinery Hotel a romantic place to stay?

Al fresco dining and a bar, as well as Frette Italian sheets and massage services available in the guestrooms, help set the scene for a romantic weekend at Refinery Hotel.

Does Refinery Hotel serve breakfast?

Sure does, full brekkie is available daily.

Is there a free airport shuttle available at Refinery Hotel?

No, Refinery Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at Refinery Hotel?

Yep, you can grab a meal at Refinery Hotel's onsite restaurant that serves American cuisine.

What time are check-in & check-out at Refinery Hotel?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at Refinery Hotel?

Furry friends are welcome at Refinery Hotel, with food and water bowls on offer.

Refinery Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 687 out of 1004 reviews
Rating 8 - Good. 186 out of 1004 reviews
Rating 6 - Okay. 78 out of 1004 reviews
Rating 4 - Poor. 35 out of 1004 reviews
Rating 2 - Terrible. 18 out of 1004 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

Reviews

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Nice room. Great location! Cozy bar area.
Stayed 3 nights in Dec 2025

10/10 Excellent

Joeri

Stayed 3 nights in Dec 2025

10/10 Excellent

Shail

Liked: Cleanliness, staff & service, amenities
Excellent hotel and staff
Stayed 1 night in Sep 2025

6/10 Okay

Laura

Stayed 7 nights in Nov 2025

10/10 Excellent

Ana

Liked: Cleanliness, amenities, property conditions & facilities
Spacious room and good service
Stayed 6 nights in Dec 2025

8/10 Good

Julie

Stayed 2 nights in Dec 2025

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities
small and efficient clean room. great shower. good amenities - water, hairdryer and such. appreciated the chair.
Stayed 2 nights in Dec 2025

10/10 Excellent

Janelle

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Helpful staff. Nice bar. Clean room. Wish there was a fridge.
Stayed 3 nights in Nov 2025

10/10 Excellent

Elise

Travelled with family, Business traveller
Liked: Cleanliness, amenities
Spacious room and nice jazz lounge
Stayed 1 night in Nov 2025

6/10 Okay

Paul

Travelled with family, Travelled with partner
Liked: Cleanliness, property conditions & facilities
We stayed at the Refinery Hotel over Thanksgiving weekend and it was a busy place. Our check-in was 45 minutes later than promised due to housekeeping. The room was mostly quiet, except for equipment moves in a nearby service elevator during the middle of the night. Not terrible but also not great, especially given the high prices.
Stayed 6 nights in Nov 2025

10/10 Excellent

Victor Javier

Stayed 3 nights in Nov 2025

6/10 Okay

Mena

Stayed 1 night in Nov 2025

10/10 Excellent

Anthony

Stayed 7 nights in Nov 2025

10/10 Excellent

Drew

Stayed 1 night in Nov 2025

8/10 Good

Heather

Stayed 2 nights in Nov 2025

8/10 Good

Maya

Business traveller
Liked: Staff & service, property conditions & facilities, room comfort
Good
Stayed 3 nights in Nov 2025

10/10 Excellent

Greg

Stayed 2 nights in Nov 2025

10/10 Excellent

Fatmah

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The staff at the Refinery go above and beyond to make sure guests have a great stay. Special shot out to Luisa and Jessica at the front desk for being warm, welcoming and always ready to help. I'm so glad we stayed here!
Stayed 2 nights in Nov 2025

4/10 Poor

Stefan

Business traveller, Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Old and dated rooms, and roof top which is the main reason for staying there was closed for private events evert day, and gym is dated and way to small.
Stayed 2 nights in Oct 2025

10/10 Excellent

John, Eagan

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Yes & exceptional staff!
Stayed 2 nights in Nov 2025

10/10 Excellent

Larissa

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful room and restaurants. The staff was especiallly helpful and friendly. I loved brunch on the roof. I would definitely stay again.
Stayed 4 nights in Oct 2025

10/10 Excellent

Debra, Eagan

Stayed 3 nights in Nov 2025

10/10 Excellent

Ofer

Stayed 1 night in Oct 2025

10/10 Excellent

Krystin

Stayed 2 nights in Nov 2025

10/10 Excellent

Lenore

Liked: Cleanliness, amenities, property conditions & facilities
Spacious rooms, beautiful jazz bar
Stayed 4 nights in Nov 2025