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Grayson Hotel in the Unbound Collection by Hyatt

Property class: 4

Photo gallery for Grayson Hotel in the Unbound Collection by Hyatt

A modern hotel with a spiral staircase, large windows, and outdoor seating area.
View from room
Room
A modern dining area with a table and chairs, large windows with a cityscape view.
A modern interior with a spiral staircase, round tables, wicker chairs, and a glass wall.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
The current price is NZ$522
includes taxes & fees
22 Nov - 23 Nov

Explore the area

View map
30 West 39th Street, New York, NY, 10018
  • Place, Bryant Park
    ‪1 min walk‬
  • Place, New York Public Library
    ‪2 min walk‬
  • Place, Times Square
    ‪6 min walk‬
  • Airport, New York, NY (JFK-John F. Kennedy Intl.)
    ‪45 min drive‬

Room options

View all photos for Room, 2 Double Beds, City View

Room

Room, 2 Double Beds, City View

8.4 out of 10
Very good
(18 reviews)
  • City view
  • 20 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, City View

Room

Room, 1 King Bed, City View

8.6 out of 10
Excellent
(21 reviews)
  • City view
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Empire View)

Room

Room, 1 King Bed (Empire View)

8.8 out of 10
Excellent
(12 reviews)
  • City view
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds (Roll-In Shower)

Room

Room, 2 Double Beds (Roll-In Shower)

9.0 out of 10
Wonderful
(2 reviews)
  • 21 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed

Room

Room, 1 King Bed

9.0 out of 10
Wonderful
(37 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (High Floor)

Room

Room, 1 King Bed (High Floor)

8.8 out of 10
Excellent
(16 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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citizenM New York Times Square

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  • Free Wi-Fi
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  • Air-conditioning
  • Gym
9.4 out of 10, Exceptional, 2,301 reviews
The price is NZ$371
includes taxes & fees
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About the area

New York

Grayson Hotel in the Unbound Collection by Hyatt puts you in the heart of New York, within steps of Bryant Park and New York Public Library. Highlights at this hotel include 2 restaurants, 2 bars/lounges and a 24-hour gym. .The restaurant, Harta, is open for breakfast, lunch and dinner. Bar Harta is the hotel's own bar. Other amenities include free Wi-Fi in public areas and a coffee shop/cafe. Buffet breakfast is available daily between 7:00 AM and 10:00 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. .Sights within a 10-minute walk of this 4-property class Manhattan hotel include Times Square and One Vanderbilt.

What's nearby

  • Bryant Park - 1 min walk - 0.1 km
  • New York Public Library - 2 min walk - 0.2 km
  • Times Square - 6 min walk - 0.6 km
  • Grand Central Terminal - 6 min walk - 0.6 km
  • Rockefeller Center - 8 min walk - 0.7 km

Getting around

  • 42 St. - Bryant Pk. Station - 2 min walk
  • Grand Central - 42 St. Station - 6 min walk
  • LaGuardia Airport (LGA) - 30 min drive

Restaurants

  • ‪Blue Bottle Coffee - ‬4 min walk
  • ‪The Kati Roll Company - ‬3 min walk
  • ‪Lady M Cake Boutique - ‬4 min walk
  • ‪Le Pain Quotidien - ‬3 min walk
  • ‪Parker & Quinn - ‬1 min walk

About this property

Grayson Hotel in the Unbound Collection by Hyatt

There are 2 restaurants on site, along with a coffee shop/cafΘ. You can unwind with a drink at one of the 2 bars/lounges. Public spaces have free WiFi. Grayson Hotel in the Unbound Collection by Hyatt also features a 24-hour health club, concierge services, and room service (during limited hours).

Smoking is allowed in designated areas at this 4-star New York hotel.

  • 1 building
  • 296 guestrooms or units
  • 28 levels
  • 2 dining venues
  • 2 bars or lounges
  • Conference rooms
  • Built in 2022
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Front desk safe
  • Concierge
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Water dispenser
  • Coffee shop
  • 1 conference room
Grayson Hotel in the Unbound Collection by Hyatt offers 296 accommodations with a safe and coffee/tea makers. Pillowtop beds feature Egyptian cotton sheets, down duvets and premium bedding. 55-inch Smart televisions come with premium digital channels and pay-per-view films. Bathrooms include a shower, bathrobes, slippers and designer toiletries.

This New York hotel provides complimentary wireless Internet access. Business-friendly amenities include desk chairs and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include a hairdryer and free toiletries. Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • 24-hour offsite parking (USD 60 per night)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe

Restaurants on site

  • Bar Harta
  • CIMA
  • Harta
  • Tacalle

Things to do

  • 24-hour health club

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop

Business services

  • Meeting room

Outdoors

  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Braille/raised signage
  • Hand-held showerhead
  • Hardwood flooring in room
  • Lift
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 28 floors
  • Banquet hall
  • Built in 2022
  • Comprehensive food waste policy
  • Designated smoking areas
  • Double-glazed windows
  • Living plant wall
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch smart TV with premium digital channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 150.00 per accommodation (varies based on length of stay), plus a deposit of USD 150.00 per stay
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

  • American Express
  • Discover
  • Mastercard
  • Visa

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 34.43 per accommodation, per night.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: USD 60.00 per night(984 ft away; open 24 hours)
  • Pet deposit: USD 150.00 per stay
  • Pet fee: USD 150.00 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover, debit cards and cash. This property reserves the right to pre-authorise the guest's credit card prior to arrival. Noise-free guestrooms cannot be guaranteed.
    For guests' safety, the property includes a fire extinguisher in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt) guidelines.

We should mention

  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

The Grayson
Grayson Hotel
Grayson THE Unbound Collection BY Hyatt
Grayson Hotel in the Unbound Collection by Hyatt Hotel
Grayson Hotel in the Unbound Collection by Hyatt New York
Grayson Hotel in the Unbound Collection by Hyatt Hotel New York

Frequently asked questions

What is the cancellation policy at Grayson Hotel in the Unbound Collection by Hyatt?

Grayson Hotel in the Unbound Collection by Hyatt offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Grayson Hotel in the Unbound Collection by Hyatt?

As of 2 Nov 2026, prices found for a 1-night stay for 2 adults at Grayson Hotel in the Unbound Collection by Hyatt on 22 Nov 2026 start from NZ$522, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to Grayson Hotel in the Unbound Collection by Hyatt?

The closest beach to Grayson Hotel in the Unbound Collection by Hyatt is Coney Island Beach (20.2 km).

What luxury perks are available at Grayson Hotel in the Unbound Collection by Hyatt?

Grayson Hotel in the Unbound Collection by Hyatt features a 24-hour health club, 2 restaurants and 2 bars. All guestrooms come with pillowtop beds and premium bedding.

What makes Grayson Hotel in the Unbound Collection by Hyatt a romantic place to stay?

Al fresco dining and a bar, as well as pillowtop beds in the guestrooms, all help set the scene for a romantic weekend at Grayson Hotel in the Unbound Collection by Hyatt.

Does Grayson Hotel in the Unbound Collection by Hyatt serve breakfast?

You bet, buffet brekkie is served daily from 7:00 AM to 10:00 AM.

Is there a free airport shuttle available at Grayson Hotel in the Unbound Collection by Hyatt?

No, Grayson Hotel in the Unbound Collection by Hyatt does not offer an airport shuttle service.

Is there a bar or restaurant at Grayson Hotel in the Unbound Collection by Hyatt?

Yep, you can grab a meal at Grayson Hotel in the Unbound Collection by Hyatt's onsite restaurant that serves breakfast, lunch and dinner.

What time are check-in & check-out at Grayson Hotel in the Unbound Collection by Hyatt?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Grayson Hotel in the Unbound Collection by Hyatt?

Furry friends are welcome at Grayson Hotel in the Unbound Collection by Hyatt, with food and water bowls on offer.

Grayson Hotel in the Unbound Collection by Hyatt Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 819 out of 1123 reviews
Rating 8 - Good. 201 out of 1123 reviews
Rating 6 - Okay. 60 out of 1123 reviews
Rating 4 - Poor. 30 out of 1123 reviews
Rating 2 - Terrible. 13 out of 1123 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel with a fantastic location
Stayed 4 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, wonderful staff and clean room!
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A real gem in a great location.
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Great location would definitely stay there again
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at the front desk were extremely friendly and helpful.
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So nice and convenient location
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very easy check in and check out.
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, reasonable rates and friendly staff.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check-in and check-out were incredibly easy and hassle-free
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a lovely NYC hotel. It is in a great central location close to multiple subway lines
Stayed 6 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, cute hotel!
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooftop deck was great!
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a fabulous stay at The Grayson! Excellent location, comfy bed and amazing staff!
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic service and bar.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is extremely helpful and outstanding. Wonderful experience.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great spot!
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent hotel. I would definitely come back!
Stayed 6 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay and perfect for a city break with my son. Property and clean, staff were helpful but the breakfast was over priced for what it was.
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel, great location
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location in Midtown.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Excellent location and excellent staff
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, staff was real helpful when asking questions, rooftop was great relax
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was big and clean. The rooftop was gorgeous and it was also close to the subway
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place, very near business
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Great hotel and location
Stayed 2 nights in Nov 2025