DoubleTree by Hilton Hotel New York City - Chelsea

4.0 star property
Hotel with a restaurant, 5-minute walk to 5th Avenue

Photo gallery for DoubleTree by Hilton Hotel New York City - Chelsea

Penthouse, 1 King Bed, Non Smoking, Balcony | View from room
Bar (on property)
Lobby
Penthouse, 1 King Bed, Non Smoking, Balcony
Hypo-allergenic bedding, in-room safe, blackout curtains

Reviews

8.0 out of 10
Very good

Popular amenities

  • Room service
  • Bar
  • Breakfast available
  • Pet-friendly
  • Housekeeping
The current price is NZ$261
includes taxes & fees
23 Nov - 24 Nov

Explore the area

View map
128 West 29th Street, New York, NY, 10001
  • Place, Madison Square Garden
    ‪5 min walk‬
  • Place, Empire State Building
    ‪8 min walk‬
  • Place, Times Square
    ‪14 min walk‬
  • Airport, New York, NY (LGA-LaGuardia)
    ‪19 min drive‬

Room options

Room, 1 Queen Bed

8.8 out of 10
Excellent
(8 reviews)

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Designer toiletries
Hairdryer
  • Sleeps 2
  • 1 Queen Bed

Suite, 1 King Bed, Non Smoking

Highlights

Separate sitting area
Air conditioning
Heating
Fridge
Flat-screen TV
Hypo-allergenic bedding
Sofa bed - double
Blackout curtains
  • City view
  • Sleeps 4
  • 1 King Bed

Room, 2 Double Beds, Accessible, Non Smoking

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Designer toiletries
Hairdryer
  • Sleeps 4
  • 2 Double Beds

Penthouse, 1 King Bed, Non Smoking, Balcony

Highlights

Balcony
Air conditioning
Heating
Fridge
Flat-screen TV
Hypo-allergenic bedding
Sofa bed - double
Blackout curtains
  • Sleeps 2
  • 1 King Bed

Standard King - Non Smoking

8.6 out of 10
Excellent
(147 reviews)

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Shower/bath combination
Designer toiletries
  • Sleeps 2
  • 1 King Bed

Standard 2 Double Beds - Non Smoking

8.0 out of 10
Very good
(96 reviews)

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Shower/bath combination
Designer toiletries
  • Sleeps 4
  • 2 Double Beds

King - Empire State Building View No Smk

8.4 out of 10
Very good
(30 reviews)

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Shower/bath combination
Designer toiletries
  • City view
  • Sleeps 2
  • 1 King Bed

2 Double Beds Empire State Building View

8.4 out of 10
Very good
(23 reviews)

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Shower/bath combination
Designer toiletries
  • City view
  • Sleeps 4
  • 2 Double Beds

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About the area

New York

DoubleTree by Hilton Hotel New York City - Chelsea puts you in the heart of New York, within just a 10-minute stroll of 5th Avenue and Madison Square Garden. Highlights at this hotel include a restaurant, a 24-hour gym and a bar/lounge. .This pet-friendly hotel offers free WiFi in public areas, a fitness centre and concierge services. Other amenities include a 24-hour business centre and laundry facilities. Each morning cooked-to-order breakfast is served between 6:30 AM and 10:00 AM. .Places within a 15-minute walk of this 4-property class Manhattan hotel include Empire State Building and Broadway.

What's nearby

  • Madison Square Garden - 5 min walk - 0.4 km
  • Empire State Building - 8 min walk - 0.7 km
  • Times Square - 14 min walk - 1.2 km
  • Broadway - 14 min walk - 1.2 km
  • Grand Central Terminal - 19 min walk - 1.6 km

Getting around

  • 28 St. Station (7th Av.) - 3 min walk
  • New York W 32nd St. Station - 4 min walk
  • LaGuardia Airport (LGA) - 39 min drive

Restaurants

  • ‪Skirt Steak - ‬1 min walk
  • ‪The Fleur Room - ‬1 min walk
  • ‪Chelton's Bar & Grille at Doubletree Hotel - ‬1 min walk
  • ‪Taqueria By El Prieto - ‬4 min walk
  • ‪Second Floor - ‬1 min walk

About this property

DoubleTree by Hilton Hotel New York City - Chelsea

Hotel with a restaurant, 5-minute walk to 5th Avenue
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business centre and limo/town car service.

WiFi is free in public spaces. A 24-hour fitness centre, a vending machine, and multilingual staff are also featured at DoubleTree by Hilton Hotel New York City - Chelsea.

This 4-star New York hotel is smoke free.

  • 1 building
  • 236 guestrooms or units
  • 27 levels
  • Built in 2008
  • Business centre (24 hours)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Car service
  • Concierge
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
DoubleTree by Hilton Hotel New York City - Chelsea offers 236 air-conditioned accommodations with laptop-compatible safes and a safe. Fridges and coffee/tea makers are provided. Bathrooms include designer toiletries, complimentary toiletries and hairdryers.

This New York hotel provides complimentary wireless Internet access. 32-inch flat-screen televisions come with premium cable channels and pay-per-view films. Additionally, rooms include an iron/ironing board and blackout curtains. Fridges and hypo-allergenic bedding can be requested. Housekeeping is provided on a daily basis.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (USD 50 per day)
  • Limo/town car service
  • Wheelchair-accessible van parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 10:00 AM for a fee: USD 20 to 30 for adults and USD 20 to 30 for children
  • A bar/lounge
  • A restaurant

Things to do

  • 24-hour gym

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift (91 centimetre wide door)
  • Phone accessibility kit
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (76 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 27 floors
  • Built in 2008
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Heating
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; check-in end time: anytime
Early check-in subject to availability
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per pet, per stay, plus a deposit of USD 50 per stay
  • Maximum 2 (weight limit: 50 lb per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50.00 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 20 to 30 for adults and USD 20 to 30 for children
  • Nearby parking fee: USD 50 per day (656 ft away)
  • Pet deposit: USD 50 per stay
  • Pet fee: USD 50 per pet, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a smoke detector, a first aid kit and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, debit cards and cash. For guests' safety, the property includes a carbon monoxide detector, a smoke detector, a first aid kit and window guards in all accommodation.

We should mention

  • One child aged 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

DoubleTree Hilton Hotel New York City Chelsea
DoubleTree Hilton New York City Chelsea
DoubleTree New York City Chelsea
Hilton New York City Chelsea
DoubleTree Hilton New York City Chelsea Hotel
DoubleTree by Hilton New York City Chelsea
DoubleTree by Hilton New York City Chelsea
DoubleTree by Hilton Hotel New York City Chelsea
DoubleTree by Hilton Hotel New York City - Chelsea Hotel
DoubleTree by Hilton Hotel New York City - Chelsea New York

Frequently asked questions

What is the cancellation policy at DoubleTree by Hilton Hotel New York City - Chelsea?

DoubleTree by Hilton Hotel New York City - Chelsea offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at DoubleTree by Hilton Hotel New York City - Chelsea?

As of 13 Nov 2025, prices found for a 1-night stay for 2 adults at DoubleTree by Hilton Hotel New York City - Chelsea on 24 Nov 2025 start from NZ$269.93, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to DoubleTree by Hilton Hotel New York City - Chelsea?

The closest beach to DoubleTree by Hilton Hotel New York City - Chelsea is Coney Island Beach (19.6 km).

Does DoubleTree by Hilton Hotel New York City - Chelsea serve breakfast?

You bet, cooked-to-order breakfast is offered daily between 6:30 AM and 10:00 AM.

Is there a free airport shuttle available at DoubleTree by Hilton Hotel New York City - Chelsea?

No, DoubleTree by Hilton Hotel New York City - Chelsea does not offer an airport shuttle service.

Is there a bar or restaurant at DoubleTree by Hilton Hotel New York City - Chelsea?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast and dinner.

What time are check-in & check-out at DoubleTree by Hilton Hotel New York City - Chelsea?

Check-in begins at 4 PM. Check-out time is 11:00 AM.

DoubleTree by Hilton Hotel New York City - Chelsea Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 971 out of 2154 reviews
Rating 8 - Good. 568 out of 2154 reviews
Rating 6 - Okay. 365 out of 2154 reviews
Rating 4 - Poor. 141 out of 2154 reviews
Rating 2 - Terrible. 109 out of 2154 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

Michael, Alice River

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Issues with aircon being very noisy, elevator slow tv channels didn’t work and running toilet other than that stay was ok.
Stayed 9 nights in Aug 2025

10/10 Excellent

Neha

Liked: Cleanliness
Stayed 3 nights in Aug 2025

8/10 Good

Shaquasia

Liked: Cleanliness, staff & service, property conditions & facilities
Overall great experience
Stayed 1 night in Aug 2025

6/10 Okay

yarenis

Disliked: Amenities
No microwave the microwave that was downstairs didn't work no complimentary breakfast I was charged an additional fee that has yet to be resolved
Stayed 3 nights in Aug 2025

10/10 Excellent

Jasmine

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
..
Stayed 1 night in Aug 2025

6/10 Okay

Simone

Travelled with family
Liked: Staff & service, amenities
Only complaint is that there was no air in the hallways while waiting for the elevator so it was hot! The elevators sometimes took awhile so the hot hallways were a bit of a pain.
Stayed 3 nights in Aug 2025

10/10 Excellent

Kazuki

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable. The room was a bit smaller than expected, but considering the price, it was sufficient.
Stayed 1 night in Aug 2025

10/10 Excellent

Ivonne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the location and outside patio in front. Quiet and restful. Good service.
Stayed 4 nights in Aug 2025

2/10 Terrible

christine

Travelled with family
Disliked: Staff & service, property conditions & facilities, room comfort

never again

Good Afternoon, I recently stayed at Double Tree Hilton 128 W. 29th Street New York, NY. 8/7/25-8/11/25 room 2509 and I have to say this was an absolute nightmare. I took my concerns to the front desk and all I got was “oh, I am so sorry, I will write this down and take note of your issues” I understand that not every hotel is perfect and without a few inconveniences or quirks but the list just went on. The first night there I was up most of the night due to this horrible noise intermittently that sounded like a fog horn in the distance. We determined that it must have been the pipes possibly but it went on day and night for the entire stay. The shower was an adventure. I understand water pressure issues in a large building / hotel but it wasn’t losing water pressure during the shower you actually lost ALL water. You had to stand there soaped up and wait and hope that the water came back on and you could rinse a little at a time as the water came back on. The refrigerator did not work, we kept a bucket of ice in there to help keep things cold. In between the beds there was a soft spot / hole and it make the flooring uneven and you kept catching your toes / foot on it and I must say it was not exactly comfortable when you hit that spot. Then the elevators, what a mess. There are 2 elevators and most of the weekend one or the other was out of order. I am almost 60 yrs old and I can tell you 25 flights of stairs is not an easy task. One day that 1 elevator was out I made it down
Stayed 3 nights in Aug 2025

8/10 Good

Derrick, Ashburn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location and super helpful staff.
Stayed 1 night in Aug 2025

10/10 Excellent

Ileana

Great staff
Stayed 3 nights in Aug 2025

10/10 Excellent

Morsal

Liked: Cleanliness, staff & service, property conditions & facilities
Love it there and the workers! Everything was good
Stayed 2 nights in Aug 2025

10/10 Excellent

Sandra

Liked: Property conditions & facilities
Stayed 3 nights in Aug 2025

6/10 Okay

Linzi

Business traveller

Wouldn’t rush back

Air con was unbelievably noisy, shower was coming away from the wall so no possibility to angle it meaning a flooded bathroom, plug would not stay out meaning you are standing in lukewarm shower water and toiletry bottles in bathroom were mostly empty
Stayed 1 night in Aug 2025

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and staff.
Stayed 3 nights in Jul 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, property conditions & facilities
Staff is always very accommodating helpful and friendly.
Stayed 2 nights in Jul 2025

8/10 Good

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is good
Stayed 1 night in Aug 2025

6/10 Okay

Bernard

Travelled with partner
Everything was great except the elevators. There was only 2 for housekeeping and guests. Elevators were not big. Usually full and had long waits
Stayed 1 night in Aug 2025

10/10 Excellent

latoya, Collingdale

Stayed 2 nights in Aug 2025

10/10 Excellent

Maria Luz

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I travel frequently for work and was pleasantly surprised with this hotel. Room was comfortable -we had 4 xxl suitcases! Beds were dreamy. View was gorgeous. Great staff more than made up for Property being slightly dated- Conveniently located: we had meetings in different places and everything was relatively close Walked to Flatiron restaurant area, to Madison Square Garden, to Union Square and to Highline Overall great stay
Stayed 9 nights in Jul 2025

10/10 Excellent

ronen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2025

10/10 Excellent

Denise

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Helpful Friendly Staff
Stayed 4 nights in Aug 2025

10/10 Excellent

JONG, Chula Vista

Stayed 4 nights in Aug 2025

6/10 Okay

David

Liked: Staff & service
Toilets didn’t flush at times.
Stayed 3 nights in Aug 2025