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DoubleTree by Hilton Hotel New York City - Chelsea

4.0 star property
Hotel with a restaurant, a quick walk to 5th Avenue

Photo gallery for DoubleTree by Hilton Hotel New York City - Chelsea

Penthouse, 1 King Bed, Non Smoking, Balcony | View from room
Penthouse, 1 King Bed, Non Smoking, Balcony
Bar (on property)
Hypo-allergenic bedding, in-room safe, blackout curtains
Lobby

Reviews

8.0 out of 10
Very good

Popular amenities

  • Room service
  • Bar
  • Breakfast available
  • Pet-friendly
  • Housekeeping
The current price is NZ$457
includes taxes & fees
19 Oct - 20 Oct

Explore the area

View map
128 West 29th Street, New York, NY, 10001
  • Place, Madison Square Garden
    ‪5 min walk‬
  • Place, Empire State Building
    ‪8 min walk‬
  • Place, Times Square
    ‪14 min walk‬
  • Airport, New York, NY (LGA-LaGuardia)
    ‪15 min drive‬

Room options

View all photos for King - Empire State Building View No Smk

Hypo-allergenic bedding, in-room safe, blackout curtains

King - Empire State Building View No Smk

8.6 out of 10
Excellent
(27 reviews)

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Private bathroom
Designer toiletries
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Penthouse, 1 King Bed, Non Smoking, Balcony

Penthouse, 1 King Bed, Non Smoking, Balcony | View from room

Penthouse, 1 King Bed, Non Smoking, Balcony

Highlights

Balcony
Air conditioning
Heating
Fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Sofa bed
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking

Highlights

Separate sitting area
Air conditioning
Heating
Fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Sofa bed
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Double Beds, Accessible, Non Smoking

Hypo-allergenic bedding, in-room safe, blackout curtains

Room, 2 Double Beds, Accessible, Non Smoking

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Designer toiletries
Hairdryer
  • Sleeps 4
  • 2 Double Beds

View all photos for 2 Double Beds Empire State Building View

Hypo-allergenic bedding, in-room safe, blackout curtains

2 Double Beds Empire State Building View

8.4 out of 10
Very good
(21 reviews)

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Private bathroom
Designer toiletries
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard King - Non Smoking

Hypo-allergenic bedding, in-room safe, blackout curtains

Standard King - Non Smoking

8.6 out of 10
Excellent
(138 reviews)

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Private bathroom
Designer toiletries
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed

Hypo-allergenic bedding, in-room safe, blackout curtains

Room, 1 Queen Bed

8.4 out of 10
Very good
(6 reviews)

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Designer toiletries
Hairdryer
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard 2 Double Beds - Non Smoking

Hypo-allergenic bedding, in-room safe, blackout curtains

Standard 2 Double Beds - Non Smoking

8.0 out of 10
Very good
(94 reviews)

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Private bathroom
Designer toiletries
  • Sleeps 4
  • 2 Double Beds

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Lobby lounge

DoubleTree by Hilton New York JFK Airport

Queens
  • Free airport shuttle
  • Free WiFi
  • Restaurant
  • Air conditioning
4.0 out of 5, Very good, 915 reviews
The price is NZ$402
includes taxes & fees
12 Oct - 13 Oct
DoubleTree by Hilton New York JFK Airport

About the area

New York

DoubleTree by Hilton Hotel New York City - Chelsea puts you in the heart of New York, within just a 10-minute stroll of 5th Avenue and Madison Square Garden. Highlights at this hotel include a restaurant, a 24-hour gym and a bar/lounge. .This pet-friendly hotel offers free WiFi in public areas, a fitness centre and concierge services. Other amenities include a 24-hour business centre and laundry facilities. Each morning cooked-to-order breakfast is served between 6:30 AM and 10:00 AM. .Places within a 15-minute walk of this 4-property class Manhattan hotel include Empire State Building and Broadway.

What's nearby

  • Madison Square Garden - 5 min walk - 0.4 km
  • Empire State Building - 8 min walk - 0.7 km
  • Times Square - 14 min walk - 1.2 km
  • Broadway - 14 min walk - 1.2 km
  • Grand Central Terminal - 19 min walk - 1.6 km

Getting around

  • 28 St. Station (7th Av.) - 3 min walk
  • New York W 32nd St. Station - 4 min walk
  • LaGuardia Airport (LGA) - 39 min drive

Restaurants

  • ‪Skirt Steak - ‬1 min walk
  • ‪The Fleur Room - ‬1 min walk
  • ‪Chelton's Bar & Grille at Doubletree Hotel - ‬1 min walk
  • ‪Ajisen Ramen - ‬4 min walk
  • ‪Back Bar @ Hotel Eventi - ‬2 min walk

About this property

DoubleTree by Hilton Hotel New York City - Chelsea

Hotel with a restaurant, a quick walk to 5th Avenue
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business centre and limo/town car service.

WiFi is free in public spaces. A 24-hour fitness centre, a vending machine, and multilingual staff are also featured at DoubleTree by Hilton Hotel New York City - Chelsea.

This 4-star New York hotel is smoke free.

  • 1 building
  • 236 guestrooms or units
  • 27 levels
  • Built in 2008
  • Business centre (24 hours)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Car service
  • Concierge
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
DoubleTree by Hilton Hotel New York City - Chelsea offers 236 air-conditioned accommodations with laptop-compatible safes and a safe. Fridges and coffee/tea makers are provided. Bathrooms include designer toiletries, complimentary toiletries and hairdryers.

This New York hotel provides complimentary wireless Internet access. 32-inch flat-screen televisions come with premium cable channels and pay-per-view films. Additionally, rooms include an iron/ironing board and blackout curtains. Fridges and hypo-allergenic bedding can be requested. Housekeeping is provided on a daily basis.

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Doubletree by Hilton New York Times Square South

  • Pet-friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
4.4 out of 5, Excellent, 4,472 reviews
The price is NZ$490
includes taxes & fees
2 Oct - 3 Oct
Doubletree by Hilton New York Times Square South

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (USD 50 per day)
  • Limo/town car service
  • Wheelchair-accessible van parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 10:00 AM for a fee: USD 20 to 30 for adults and USD 20 to 30 for children
  • A bar/lounge
  • A restaurant

Things to do

  • 24-hour gym

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift (91 centimetre wide door)
  • Phone accessibility kit
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (76 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 27 floors
  • Built in 2008
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Heating
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; check-in end time: anytime
Early check-in subject to availability
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per pet, per stay, plus a deposit of USD 50 per stay
  • Maximum 2 (weight limit: 50 lb per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50.00 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 20 to 30 for adults and USD 20 to 30 for children
  • Nearby parking fee: USD 50 per day (656 ft away)
  • Pet deposit: USD 50 per stay
  • Pet fee: USD 50 per pet, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a smoke detector, a first aid kit and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, debit cards and cash. For guests' safety, the property includes a carbon monoxide detector, a smoke detector, a first aid kit and window guards in all accommodation.

We should mention

  • One child aged 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

DoubleTree Hilton Hotel New York City Chelsea
DoubleTree Hilton New York City Chelsea
DoubleTree New York City Chelsea
Hilton New York City Chelsea
DoubleTree Hilton New York City Chelsea Hotel
DoubleTree by Hilton New York City Chelsea
DoubleTree by Hilton New York City Chelsea
DoubleTree by Hilton Hotel New York City Chelsea
DoubleTree by Hilton Hotel New York City - Chelsea Hotel
DoubleTree by Hilton Hotel New York City - Chelsea New York

Frequently asked questions

What is the cancellation policy at DoubleTree by Hilton Hotel New York City - Chelsea?

DoubleTree by Hilton Hotel New York City - Chelsea offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at DoubleTree by Hilton Hotel New York City - Chelsea?

As of 29 Sept 2025, prices found for a 1-night stay for 2 adults at DoubleTree by Hilton Hotel New York City - Chelsea on 19 Oct 2025 start from NZ$457.47, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to DoubleTree by Hilton Hotel New York City - Chelsea?

The closest beach to DoubleTree by Hilton Hotel New York City - Chelsea is Coney Island Beach (19.6 km).

Does DoubleTree by Hilton Hotel New York City - Chelsea serve breakfast?

You bet, cooked-to-order breakfast is offered daily between 6:30 AM and 10:00 AM.

Is there a free airport shuttle available at DoubleTree by Hilton Hotel New York City - Chelsea?

No, DoubleTree by Hilton Hotel New York City - Chelsea does not offer an airport shuttle service.

Is there a bar or restaurant at DoubleTree by Hilton Hotel New York City - Chelsea?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast and dinner.

What time are check-in & check-out at DoubleTree by Hilton Hotel New York City - Chelsea?

Check-in begins at 4 PM. Check-out time is 11:00 AM.

Reviews

DoubleTree by Hilton Hotel New York City - Chelsea Reviews

8.0

Very good

8.4/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness
Rating 10 - Excellent. 915 out of 2065 reviews
Rating 8 - Good. 548 out of 2065 reviews
Rating 6 - Okay. 358 out of 2065 reviews
Rating 4 - Poor. 135 out of 2065 reviews
Rating 2 - Terrible. 109 out of 2065 reviews

Reviews

6/10 Okay

Michael, Alice River

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Issues with aircon being very noisy, elevator slow tv channels didn’t work and running toilet other than that stay was ok.
Stayed 9 nights in Aug 2025

10/10 Excellent

Elvert

Liked: Cleanliness, amenities
I prefer staying at hotels within walking distance to Moynihan Train Hall / Penn Station whose prices are within the budget range. This hotel's location was 1 10 minute walk. Also, of mention, was the more than enough, but not too much, room size. I was there for three nights and therefore needed three sets of towels. Was glad to find that they also included a wash cloth with the bath and hand towel. The hot water was more than sufficient. The room was clean every thing was EXCELLENT. My only issue was with the fact that they only have two elevators. Which often was in use by the house keeping staff. This is not a complain, but, just and observation. And, YEA, I would definitely consider staying there again
Stayed 3 nights in Jun 2025

10/10 Excellent

Hannah

Stayed 4 nights in Jun 2025

10/10 Excellent

Lori

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2025

10/10 Excellent

marcos

Stayed 3 nights in Jun 2025

10/10 Excellent

anna

Travelled with group
Liked: Amenities
It was great! Friendly staff and helpful!
Stayed 1 night in Jun 2025

10/10 Excellent

dave

Travelled with partner
Liked: Amenities, property conditions & facilities
A nice small hotel in Chelsea with lots of options for restaurants, and quite an easy walk to Times Square.
Stayed 3 nights in Jun 2025

10/10 Excellent

Lea

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

8/10 Good

Doris

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was super accommodating and friendly. Will definitely stay on my next visit to NYC.
Stayed 3 nights in Jun 2025

6/10 Okay

Akida

Liked: Amenities
Stayed 1 night in Jun 2025

10/10 Excellent

Terri, Altadena

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very easy walk to Time Square, Madison Square Gardens, Macy, etc
Stayed 3 nights in Jun 2025

10/10 Excellent

Irwin

Stayed 1 night in Jun 2025

10/10 Excellent

Matthew

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Great view!
Stayed 3 nights in Jun 2025

8/10 Good

Carol

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Everything was ok but Small
Stayed 4 nights in May 2025

4/10 Poor

Kimberly

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
The bathroom had small flies coming out of the shower drain which was gross. What was even worse was that it was 96 degrees and the hallway had no ac and the one elevator was broken. This meant that there was only ONE ELEVATOR for the entire hotel…. And it didn’t have AC either. Took me 30 minutes to get out of the hotel
Stayed 1 night in Jun 2025

2/10 Terrible

Stefanie

Travelled with family
Disliked: Property conditions & facilities
Only one elevator worked waited over 20 mins. Air conditioner did not blow out cold air
Stayed 1 night in Jun 2025

10/10 Excellent

Carol, Freeport

Liked: Cleanliness, amenities, property conditions & facilities
The staff was really excellent! They went out of their way to accommodate me when I ask for something. Great experience!
Stayed 2 nights in Jun 2025

10/10 Excellent

ahhyeon

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Good location, clean and kind!
Stayed 3 nights in Jun 2025

2/10 Terrible

Oscar

The property had no AC. The hallways were at least 80 degrees plus. Only one elevator worked for 27 floors. It took 40 minutes - no exaggeration, to get my bags.
Stayed 5 nights in Jun 2025

4/10 Poor

Mila

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
I booked this property because of location and price. I thought with DoubleTree I could expect a certain standard. I was rather disappointed. It was not very clean, and I had to move rooms late at night due to suspected bed bugs. Staff was not very friendly or seemed concerned with the visible bites on my body. I would have preferred to change hotels but the new rooms seemed fine, albeit not super clean either. Additionally, only one of two elevators was working which led to a lot of delays. The sign stating maintenance seemed to be somewhat permanent.
Stayed 1 night in Jun 2025

6/10 Okay

David

Travelled with family
Liked: Cleanliness, staff & service, room comfort

Fix the elevators and give back the coffee

This was our third stay in 12 months. This time around we had to deal with constant elevator issues. Our room was on the 9th floor. First of all, there are only 2 elevators to serve all hotel guests. The maintenance and service people also use them. For 2 days out of the 3 we stayed, one elevator was out of order. We needed to get downstairs with luggage to check out. We are unable to take 9 flights of stairs, especially with large luggage. The one working elevator took as long as 12 minutes to come, and each time it did come, it was of course full and we were unable to get in. Finally in desperation we called for an “up” elevator and rode it to the top floor (maybe 25th?) and then all the way back down. On the way back down, every stop it made left people unable to get in. Although this may seem trivial, there is no more complimentary coffee in the lobby in the morning. I think almost all hotels offer coffee. Doesn’t seem like a big deal to me. We will not go back here, too many other options.
Stayed 3 nights in Jun 2025

8/10 Good

James

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Relaxed and reasonably priced for the location. Staff members very good.
Stayed 5 nights in Jun 2025

4/10 Poor

Sushma

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

8/10 Good

Mia

Stayed 3 nights in May 2025

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025