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4.7 out of 5

"Facilities: Top of the line; Value: Fantastic; Service: Remarkable; Cleanliness: Spotless; This was awesome value for money. Highly recommended. " More

By Melissa, from Australia - VIC - Regional VIC on Tue 08 Jul 2014

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Hotel Description

The Surrey puts you in the heart of New York, within just a 10-minute stroll of popular attractions like Central Park and Metropolitan Museum of Art. Highlights at this boutique hotel include in-room free WiFi, free internet, and LCD TVs.

A day of pampering at Cornelia Spa can include deep-tissue massages, Swedish massages, and detox wraps along with aromatherapy and hydrotherapy. The restaurant, Cafe Boulud, serves French cuisine and is open for breakfast, brunch, lunch, and dinner. Bar Pleiades is the hotel's own cocktail bar, serving drinks along with light fare. Plus you'll find free wired internet in public areas, a 24-hour gym, and coffee/tea in a common area. Each morning continental breakfast is served between 7 AM and 10 AM. Bring your pet along and take advantage of this property's pet-friendly amenities such as food and water bowls. There's also the convenience of valet parking.

Attractions within a 20-minute walk of this Manhattan hotel include 5th Avenue and Solomon R. Guggenheim Museum.

The Surrey ratings based on 12 Verified Reviews

Review Summary
4.7 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for The Surrey

Everyone (3) Couples (7) Family (2)
5 out of 5
Pros: Staff went out of their way to make it an awesome stay
Location: Outstanding
Facilities: Top of the line; Value: Fantastic; Service: Remarkable; Cleanliness: Spotless; This was awesome value for money. Highly recommended.

Posted by , from Australia - VIC - Regional VIC on 8 Jul. 2014

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4 out of 5
Pros: Quieter location in NY, close to Central Park
Cons: Some staff were a little pretentious
Location: Just right
Facilities: Typical; Value: Average price; Service: Sufficient; Cleanliness: Pleasant; Good spot to be out of the hustle and bustle

Posted by , from Australia - NSW - Sydney on 3 Jul. 2014

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5 out of 5
Pros: The service and the amazing king size bed
Location: Perfect
Facilities: Home away from home; Value: Great deal; Service: Go the extra mile; Cleanliness: Immaculate; half a block to Central Park

Posted by , from Australia - WA - Perth on 19 May 2014

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5 out of 5
Pros: The room was stunning and big for NYC
Cons: Whilst we got a great Wotif deal, room service and movies some of the most expensive I've experienced!
Location: Perfect, Away from it all, Next to central Park!
Facilities: Brand new, Top of the line; Value: extras v. pricey!; Cleanliness: Spotless, Beautiful;

Posted by , from Australia - SA - Adelaide on 14 Jan. 2014

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5 out of 5
Pros: Staff were fabulous -very helpful
Cons: Daily room cleaning was not great
Location: Wonderful, Quiet. Lovely area.
Facilities: Home away from home, Outstanding; Service: Go the extra mile, Phenomenal, Outstanding, Fabulous staff; Lovely hotel

Posted by , from Australia - VIC - Melbourne on 7 Jan. 2014

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5 out of 5
Pros: Room size, great bed and bathroom
Cons: Nothing
Location: Outstanding
Facilities: Top of the line; Value: Affordable; Service: Outstanding; Cleanliness: Spotless; The hotel is definitely worth a visit but the best deal is thru Wotif

Posted by , from Australia - WA - Perth on 16 Oct. 2012

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5 out of 5
Pros: Concierge service was outstanding.
Location: Perfect, Lovely afternoon sun.
Facilities: Tea making in room is FAB; Value: Fantastic; Service: Go the extra mile, Love water bottle daily.; Cleanliness: Immaculate, Beautiful linen.; Sidewalk dinner with hotel restaurant outstanding , food and wine and service.service.

Posted by , from New Zealand - Auckland on 26 Sep. 2012

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5 out of 5
Pros: Just the whole ambience about the hotel
Cons: Nothing
Location: Perfect, Outstanding
Facilities: Top of the line, Home away from home, Outstanding; Value: Fantastic, Amazing; Service: Flawless, Go the extra mile, Outstanding; Cleanliness: Spotless, Immaculate, Beautiful; restaurant and bar fantastic

Posted by , from New Zealand - Auckland on 19 Sep. 2012

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5 out of 5
Pros: The beds are SO COMFORTABLE & pillows/linens are fantastic - like sleeping in a cloud! Also nice finishes - Bathrobe, bottled water, bedtime snack!!!
Cons: High service fees with room service.
Location: Perfect, Wow so close to the park
Facilities: Home away from home; Service: Phenomenal, Friendly & Courteous; Cleanliness: Amazing!!!; Great food.

Posted by , from Australia - NSW - Regional NSW on 20 Jun. 2012

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5 out of 5
Pros: Servmice, facilities and location
Cons: Small room

Posted by , from Australia - NSW - Sydney on 8 Jun. 2012

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Property Features

The Surrey offers its guests a full-service spa and a 24-hour fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Wired Internet is free in public spaces. A rooftop terrace, spa services, and tour/ticket assistance are also featured at the business-friendly The Surrey. Parking is available for a fee. This Art Deco New York hotel is smoke free.

  • 1 building
  • 189 guestrooms or units
  • 17 levels
  • Built in 1926
  • Terrace on the roof
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • Newspapers in lobby (free)
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • 1 conference room
  • Dining venue

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: WiFi (surcharge) , Free wired internet

Parking

Valet parking (surcharge)

Transport

  • Train station: Grand Central - 42 St. Station (3.4 km / 2.1 mi)
  • Metro station: 77 St. Station (Lexington Av.) (0.4 km / 0.3 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

The Surrey offers 189 accommodations with iPod docking stations and minibars. Pillowtop beds feature premium bedding. A pillow menu is available. 37-inch LCD televisions come with premium cable channels and pay movies. Bathrooms include showers, bathrobes, slippers, and designer toiletries. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include laptop-compatible safes and complimentary bottled water. In-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered daily.

  • Pillowtop beds
  • Minibar
  • IPod dock
  • In-room dining (24 hours)
  • LCD television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Luxury bedding
  • Hypo-allergenic bedding
  • Pillow options
  • Shower
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Long distance calls (free)
  • Local calls (free)
  • Massage in room (surcharge)
  • Hair dryer
  • Laptop safe
  • Bathrobes
  • Slippers
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy continental breakfast daily from 7 AM to 10 AM.

Cafe Boulud - This restaurant specializes in French cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. 1-star Michelin rating.

Bar Pleiades - This cocktail bar specializes in French cuisine and serves light fare only. Open daily.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness center.

Guests under 16 years old are not allowed in the fitness facility.

Spa Services

  • Body treatments
  • Facial treatments
  • Number of treatment rooms 5
  • Couples treatment rooms
  • Manicures and pedicures
  • Body wraps
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Massages
  • Minimum age to access spa is 15
  • Deep tissue massage
  • Swedish massage
  • Prenatal massage
  • Thai massage
  • Reflexology
  • Sports massage
  • Detoxification wrap

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Minimum check-in age is: 18
  • Check-in time ends at midnight

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 50.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 250 per pet, per stay
  • Maximum 2 pets
  • Food and water bowls are available
  • Service animals are exempt from fees

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Eurocard, and debit cards. Cash is not accepted. Noise-free guestrooms cannot be guaranteed. Contactless check-out is available.

  • Noise-free rooms not guaranteed
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards
  • Staffed front desk
  • LGBTQIA friendly
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • No gap period between guests' stays
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 40.16 per accommodation, per night

The resort fee includes:

  • Additional inclusions
  • Fitness center access
  • In-room bottled water
  • Phone calls

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately USD 29 per person
  • Valet parking fee: USD 75 per night
  • Pet fee: USD 250 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 50.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Surrey
  • Surrey Hotel
  • Surrey Hotel New York
  • Surrey New York
  • Surrey Hotel New York City
  • Surrey New York City
  • Surrey Suite Hotel
  • The Surrey Hotel New York City
  • The Surrey Hotel
  • The Surrey New York
  • The Surrey Hotel New York

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Set meals are served in guestrooms only (no menus or public dining).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Awards & Affiliations

This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex, and asexual (LGBTQ+) guests.

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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.