Virgin Hotels New York City

5.0 star property
Luxury hotel with 2 restaurants and full-service spa

Photo gallery for Virgin Hotels New York City

Suite, Multiple Beds (Richard's Flat King Suite)
Penthouse, Multiple Beds (Penthouse King Suite)
Minibar, in-room safe, desk, laptop workspace
55-inch Smart TV with digital channels, TV, Netflix
Minibar, in-room safe, desk, laptop workspace

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Bar
  • Room service
The current price is NZ$464
includes taxes & fees
18 May - 19 May

Explore the area

Map
1227 Broadway, New York, NY, 10001
  • Empire State Building
    ‪6 min walk‬
  • Madison Square Garden
    ‪7 min walk‬
  • Times Square
    ‪13 min walk‬
  • New York, NY (LGA-LaGuardia)
    ‪31 min drive‬

Room options

Grand Suite (Sky Grand Chamber Suite Empire Views)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Smart TV
Blackout curtains
Rainfall showerhead
Private bathroom
Bathrobes
  • 59 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed (Chamber King)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Smart TV
Blackout curtains
Rainfall showerhead
Private bathroom
Bathrobes
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Chamber King ADA)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Smart TV
Blackout curtains
Rainfall showerhead
Private bathroom
Bathrobes
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Penthouse, Multiple Beds (Penthouse King Suite)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Smart TV
Blackout curtains
Rainfall showerhead
Private bathroom
Bathrobes
  • 156 sq m
  • City view
  • Sleeps 4
  • 2 King Beds

Grand Suite, Accessible, Terrace (Sky Grand Chamber Suite + Terrace ADA)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Smart TV
Blackout curtains
Rainfall showerhead
Private bathroom
Bathrobes
  • 54 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Room, 2 Double Beds, Accessible (Chamber 2 Double Beds ADA)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Smart TV
Blackout curtains
Rainfall showerhead
Private bathroom
Bathrobes
  • 37 sq m
  • Sleeps 4
  • 2 Double Beds

Suite, Multiple Beds (Richard's Flat King Suite)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Smart TV
Blackout curtains
Rainfall showerhead
Private bathroom
Bathrobes
  • 260 sq m
  • City view
  • Sleeps 4
  • 2 King Beds

Room, City View (Sky Chamber City View)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Smart TV
Blackout curtains
Rainfall showerhead
Private bathroom
Bathrobes
  • 25 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, View (Sky Chamber King Empire View)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Smart TV
Blackout curtains
Rainfall showerhead
Private bathroom
Bathrobes
  • 26 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Grand Suite, 1 King Bed (Grand Chamber King Suite)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Smart TV
Blackout curtains
Rainfall showerhead
Private bathroom
Bathrobes
  • 44 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Grand Suite, Terrace (Sky Grand Chamber Suite + Terrace)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Smart TV
Blackout curtains
Rainfall showerhead
Private bathroom
Bathrobes
  • 45 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Grand Suite, City View (Sky Grand Chamber Suite - City View)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Smart TV
Blackout curtains
Rainfall showerhead
Private bathroom
Bathrobes
  • 52 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Room, 2 Double Beds, Accessible (Sky Chamber 2 Double Beds w/ View ADA)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Smart TV
Blackout curtains
Rainfall showerhead
Private bathroom
Bathrobes
  • 37 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

Room, 2 Double Beds (Chamber 2 Double Beds)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Smart TV
Blackout curtains
Rainfall showerhead
Private bathroom
Bathrobes
  • 31 sq m
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed, Accessible, City View (Sky Chamber King City View ADA)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Smart TV
Blackout curtains
Rainfall showerhead
Private bathroom
Bathrobes
  • 30 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Room, 2 Double Beds, View (Sky Chamber 2 Double Beds w/ View)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Smart TV
Blackout curtains
Rainfall showerhead
Private bathroom
Bathrobes
  • 31 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

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About the area

New York

A luxury stay in the heart of New York awaits you at Virgin Hotels New York City. Within just a 10-minute stroll, you'll find Empire State Building and Madison Square Garden. Highlights at this hotel include 2 restaurants, 3 bars/lounges and a full-service spa. .A pampering day can include deep-tissue massages and Swedish massages along with body scrubs, facials and aromatherapy. The hotel's own poolside bar is a nice place to enjoy a drink. Enjoy the 24-hour gym, Turkish bath/hammam and seasonal outdoor swimming pool as well as access to bike hire. Business amenities include 8 meeting rooms, a business centre, and coworking space. Additionally, you'll find free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. Each morning cooked-to-order breakfast is served between 7:00 AM and 11:00 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of valet parking. .Places within a 15-minute walk of this 5-property class Manhattan hotel include Broadway and Times Square.

What's nearby

  • Empire State Building - 6 min walk - 0.6 km
  • Madison Square Garden - 7 min walk - 0.6 km
  • Broadway - 12 min walk - 1.0 km
  • Times Square - 13 min walk - 1.1 km
  • Grand Central Terminal - 18 min walk - 1.6 km

Getting around

  • 28 St. Station (Broadway) - 2 min walk
  • New York W 32nd St. Station - 3 min walk
  • LaGuardia Airport (LGA) - 31 min drive

Restaurants

  • ‪Skirt Steak - ‬2 min walk
  • ‪Milk Bar NYC Flagship - ‬1 min walk
  • ‪Gregorys Coffee - ‬2 min walk
  • ‪L'Amico - ‬2 min walk
  • ‪Lobby Bar at Ace Hotel New York - ‬2 min walk

About this property

Virgin Hotels New York City

Luxury hotel with 2 restaurants and full-service spa
Virgin Hotels New York City offers its guests a full-service spa, a 24-hour fitness centre, and a seasonal outdoor pool. There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 3 bars/lounges and a poolside bar. Public spaces have free WiFi.

Business amenities include a business centre, 8 meeting rooms, and coworking spaces. The luxury Virgin Hotels New York City also features concierge services, dry cleaning/laundry services, and 24-hour room service. Parking is available for a fee.

This 5-star New York hotel is smoke free.

  • 463 guestrooms or units
  • 2 dining venues
  • 3 bars or lounges
  • Deli
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Front desk safe
  • Concierge
  • Lift
  • No smoking on site
  • Coffee shop
  • Bar by the pool
Virgin Hotels New York City offers 463 accommodations with minibars and laptop-compatible safes. This accommodation offers separate sitting areas. 55-inch Smart televisions come with premium digital channels and Netflix. Bathrooms include a shower with a rainfall showerhead, bathrobes, designer toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include espresso makers and complimentary bottles of water. A nightly turndown service is provided and housekeeping is offered on a daily basis.

The on-site spa has 10 treatment rooms, including rooms for couples. Services include deep-tissue massages, sports massages, Swedish massages and facials. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a steam room and Turkish bath/hammam.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Languages

Afrikaans, Arabic, Chinese (Cantonese), Chinese (Mandarin), English, Filipino, French, Greek, Hindi, Italian, Korean, Slovenian, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Secured, covered valet parking on site (USD 75 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:00 AM for a fee: USD 40 to 125 per person
  • 2 restaurants
  • 3 bars/lounges
  • A coffee shop/cafe
  • A poolside bar
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Everdene

Things to do

  • 24-hour gym
  • Bicycle rentals
  • Full-service spa
  • Seasonal outdoor pool

Family friendly

  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Turndown service

Business services

  • 8 meeting rooms
  • Business centre
  • Coworking space

Full-service spa

  • 10 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Assistive listening devices
  • Braille/raised signage
  • Front entrance ramp
  • Handrails in stairways (92 centimetre high)
  • Lift (127 centimetre wide door)
  • Pool hoist on site
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (92 centimetre high)
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 55-inch smart TV with premium digital channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 109 per accommodation, per stay
  • Only dogs and cats are allowed
  • Food and water bowls are available
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 40.16 per accommodation, per night.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 40 to 125 per person
  • Valet parking fee: USD 75 per day
  • Pet fee: USD 109 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, JCB International, Carte Blanche and debit cards. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

We should mention

  • The seasonal pool will open on 22 May and close on 22 September.
  • Pool access available from 8:00 AM to 8:30 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Virgin Hotels York City York
Virgin Hotels New York City Hotel
Virgin Hotels New York City New York
Virgin Hotels New York City Hotel New York

Frequently asked questions

What is the cancellation policy at Virgin Hotels New York City?

Virgin Hotels New York City offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Virgin Hotels New York City?

As of 17 May 2025, prices found for a 1-night stay for 2 adults at Virgin Hotels New York City on 18 May 2025 start from NZ$396.17, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Virgin Hotels New York City?

Yep, Virgin Hotels New York City has secured covered valet parking for USD 75 per day.

Are there any beaches close to Virgin Hotels New York City?

The closest beach to Virgin Hotels New York City is Coney Island Beach (19.6 km).

Is there a spa on site at Virgin Hotels New York City?

Yep, there is an onsite spa at Virgin Hotels New York City. It has a steam room and a sauna. You'll enjoy heaps of services like body scrubs, facials and body treatments, as well as sports massages.

Does Virgin Hotels New York City have a pool?

Yep, and guests love it! Virgin Hotels New York City has a seasonal outdoor pool. Grab your bathers and lounge poolside while enjoying with a coldie from the bar. The pool is open 8:00 AM to 8:30 PM (Seasonal outdoor pool open from May 22 to September 22).

What luxury perks are available at Virgin Hotels New York City?

Virgin Hotels New York City features a full-service spa, 2 restaurants and 3 bars. All guestrooms come with 24-hour room service and espresso makers.

What makes Virgin Hotels New York City a romantic place to stay?

Couples spa treatments and couples dining, as well as rainfall showerheads in the guestrooms, all help set the scene for a romantic weekend at Virgin Hotels New York City.

Does Virgin Hotels New York City serve breakfast?

Yep, cooked-to-order brekkie is offered daily between 7:00 AM and 11:00 AM.

Is there a free airport shuttle available at Virgin Hotels New York City?

No, Virgin Hotels New York City does not offer an airport shuttle service.

Is there a bar or restaurant at Virgin Hotels New York City?

Yep, they've got a poolside bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Virgin Hotels New York City?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Virgin Hotels New York City?

Cats and dogs are welcome at Virgin Hotels New York City, with food and water bowls on offer.

Virgin Hotels New York City Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1704 out of 2513 reviews
Rating 8 - Good. 411 out of 2513 reviews
Rating 6 - Okay. 192 out of 2513 reviews
Rating 4 - Poor. 116 out of 2513 reviews
Rating 2 - Terrible. 90 out of 2513 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great gym!
Stayed 8 nights in Apr 2025

10/10 Excellent

Pavlo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beat stay in my life fr
Stayed 1 night in Feb 2025

10/10 Excellent

Infinite

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2025

10/10 Excellent

Elliot

Stayed 4 nights in Feb 2025

6/10 Okay

Alan

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2025

10/10 Excellent

Miko

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
Absolutely perfect, from the staff, to the room, and ball months amenities to make a quick trip seamless. I would absolutely stay again!
Stayed 1 night in Feb 2025

2/10 Terrible

Kamran

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
One of the nastiest hotel I ever been to in the city. Looks very good on the outside and is trash on the outside. Check in staff is very rude. All the Spanish staff look High as a kite! Very surprised to see what I seen
Stayed 1 night in Dec 2024

8/10 Good

Steve

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, good facilities, good staff.
Stayed 2 nights in Feb 2025

10/10 Excellent

franklin

Stayed 3 nights in Jan 2025

10/10 Excellent

MICHELLE

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My husband and I, booked a last minute stay at the Virgin hotel NYC. Upon arrival we were warmly greeted by Denzel at the front desk. He told us about the hotel amenities and even gave us a few perks with our reservation since the rooftop bar we were looking forward to was closed for a private event. Denzel made the check-in process seamless. He was so personalable and had excellent coustomer service. Denzel is truly an asset to the Virgin hotel in New York. The hotel was so swanky, in a prime location and had a beautiful view of the empire state building. Our room was so comfortable, clean and had a amazing view of the city. We will definitely stay here again the next time we are in NYC. 10 out of 10!
Stayed 1 night in Feb 2025

10/10 Excellent

Iris

Stayed 1 night in Jan 2025

10/10 Excellent

Jake

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very nice hotel
Stayed 2 nights in Feb 2025

10/10 Excellent

Ashley

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An absolute exceptional hotel and staff! This is my third time staying here and is now the only hotel I will stay at when I’m in NYC. I never thought a hotel could actually feel like a home away from home, but this one does. From cleanliness to amenities, they provide it all. The staff has set the bar HIGH. I travel a lot and they stand out among the rest. Their level of service feels truly genuine. They took care of all my needs! Huge shout out to Jestin, Denzel, and Amber! THANK YOU.
Stayed 5 nights in Jan 2025

10/10 Excellent

Hifsah

Stayed 3 nights in Jan 2025

6/10 Okay

Dennis

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Hollie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Dec 2024

10/10 Excellent

Erin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

bernardo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
rooms are nice staff is great location is good
Stayed 3 nights in Jan 2025

8/10 Good

Brandon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful staff but our room didn’t have the empire view which is what I paid extra for and the thermostat in the room I felt didn’t work well being it was an extremely cold NY winter night I had the heat all the way up to 80 degrees and the thermostat only read 70 degrees seem to be broken and a cold night. But other than those two issues it was ok.
Stayed 1 night in Feb 2025

8/10 Good

Niaje

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2025

10/10 Excellent

Karen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a fantastic stay!! Great staff, clean, beautiful room, perfect location. I have nothing but positives to say!! We will be return customers over and over. Loved it!!!!
Stayed 4 nights in Jan 2025

10/10 Excellent

Julia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

Raymundo

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice with great views and for a reasonable price. Will definitely stay there again!
Stayed 2 nights in Dec 2024

10/10 Excellent

Michael

Stayed 1 night in Jan 2025