Virgin Hotels New York City

5.0 star property
Luxury hotel with 2 restaurants and full-service spa

Photo gallery for Virgin Hotels New York City

Suite, Multiple Beds (Richard's Flat King Suite)
Penthouse, Multiple Beds (Penthouse King Suite)
Penthouse, Multiple Beds (Penthouse King Suite) | Living area
Minibar, in-room safe, desk, laptop workspace
Minibar, in-room safe, desk, laptop workspace

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Spa
  • Bar
  • Room service
  • Gym
  • Pet-friendly
The current price is NZ$471
includes taxes & fees
17 Aug - 18 Aug

Explore the area

View map
1227 Broadway, New York, NY, 10001
  • Empire State Building
    ‪5 min walk‬
  • Madison Square Garden
    ‪8 min walk‬
  • Times Square
    ‪14 min walk‬
  • New York, NY (LGA-LaGuardia)
    ‪14 min drive‬

Room options

Grand Suite (Sky Grand Chamber Suite Empire Views)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Smart TV
Blackout curtains
Private bathroom
Bathrobes
Rainfall showerhead
  • 59 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed (Chamber King)

9.0 out of 10
Wonderful
(181 reviews)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Smart TV
Blackout curtains
Private bathroom
Bathrobes
Rainfall showerhead
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Chamber King ADA)

9.2 out of 10
Wonderful
(7 reviews)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Smart TV
Blackout curtains
Private bathroom
Bathrobes
Rainfall showerhead
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Penthouse, Multiple Beds (Penthouse King Suite)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Smart TV
Blackout curtains
Private bathroom
Bathrobes
Rainfall showerhead
  • 156 sq m
  • City view
  • Sleeps 4
  • 2 King Beds

Grand Suite, Accessible, Terrace (Sky Grand Chamber Suite + Terrace ADA)

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Smart TV
Blackout curtains
Private bathroom
Bathrobes
Rainfall showerhead
  • 54 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Room, 2 Double Beds, Accessible (Chamber 2 Double Beds ADA)

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Smart TV
Blackout curtains
Private bathroom
Bathrobes
Rainfall showerhead
  • 37 sq m
  • Sleeps 4
  • 2 Double Beds

Suite, Multiple Beds (Richard's Flat King Suite)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Smart TV
Blackout curtains
Private bathroom
Bathrobes
Rainfall showerhead
  • 260 sq m
  • City view
  • Sleeps 4
  • 2 King Beds

Room, City View (Sky Chamber City View)

8.8 out of 10
Excellent
(43 reviews)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Smart TV
Blackout curtains
Private bathroom
Bathrobes
Rainfall showerhead
  • 25 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, View (Sky Chamber King Empire View)

9.2 out of 10
Wonderful
(59 reviews)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Smart TV
Blackout curtains
Private bathroom
Bathrobes
Rainfall showerhead
  • 26 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Grand Suite, 1 King Bed (Grand Chamber King Suite)

7.8 out of 10
Good
(6 reviews)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Smart TV
Blackout curtains
Private bathroom
Bathrobes
Rainfall showerhead
  • 44 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Grand Suite, Terrace (Sky Grand Chamber Suite + Terrace)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Smart TV
Blackout curtains
Private bathroom
Bathrobes
Rainfall showerhead
  • 45 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Grand Suite, City View (Sky Grand Chamber Suite - City View)

8.0 out of 10
Very good
(4 reviews)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Smart TV
Blackout curtains
Private bathroom
Bathrobes
Rainfall showerhead
  • 52 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Room, 2 Double Beds, Accessible (Sky Chamber 2 Double Beds w/ View ADA)

8.0 out of 10
Very good
(1 review)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Smart TV
Blackout curtains
Private bathroom
Bathrobes
Rainfall showerhead
  • 37 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

Room, 2 Double Beds (Chamber 2 Double Beds)

8.8 out of 10
Excellent
(25 reviews)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Smart TV
Blackout curtains
Private bathroom
Bathrobes
Rainfall showerhead
  • 31 sq m
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed, Accessible, City View (Sky Chamber King City View ADA)

9.8 out of 10
Exceptional
(18 reviews)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Smart TV
Blackout curtains
Private bathroom
Bathrobes
Rainfall showerhead
  • 30 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Room, 2 Double Beds, View (Sky Chamber 2 Double Beds w/ View)

8.6 out of 10
Excellent
(24 reviews)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Smart TV
Blackout curtains
Private bathroom
Bathrobes
Rainfall showerhead
  • 31 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

You may also like

About the area

New York

A luxury stay in the heart of New York awaits you at Virgin Hotels New York City. Within just a 10-minute stroll, you'll find Empire State Building and Madison Square Garden. Highlights at this hotel include 2 restaurants, 3 bars/lounges and a full-service spa. .A pampering day can include deep-tissue massages, Swedish massages and aromatherapy along with access to the sauna and steam room. Enjoy the 24-hour gym, Turkish bath/hammam and seasonal outdoor swimming pool as well as access to bike hire. 8 meeting rooms, a business centre, and coworking space are among the business amenities offered. Additionally, you'll find free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. Cooked-to-order breakfast is available daily between 7:00 AM and 11:00 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of valet parking. .Places within a 15-minute walk of this 5-property class Manhattan hotel include Broadway and Times Square.

What's nearby

  • Empire State Building - 5 min walk - 0.5 km
  • Madison Square Garden - 8 min walk - 0.7 km
  • Times Square - 14 min walk - 1.2 km
  • Broadway - 14 min walk - 1.2 km
  • Grand Central Terminal - 16 min walk - 1.4 km

Getting around

  • 28 St. Station (Broadway) - 2 min walk
  • New York W 32nd St. Station - 3 min walk
  • LaGuardia Airport (LGA) - 31 min drive

Restaurants

  • ‪Milk Bar NYC Flagship - ‬1 min walk
  • ‪Electric Shuffle NYC - ‬1 min walk
  • ‪Paper Coffee - ‬2 min walk
  • ‪Everdene - ‬1 min walk
  • ‪Swingers Crazy Golf - ‬1 min walk

About this property

Virgin Hotels New York City

Luxury hotel with 2 restaurants and full-service spa
Virgin Hotels New York City offers its guests a full-service spa, a 24-hour fitness centre, and a seasonal outdoor pool. There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can unwind with a drink at one of the 3 bars/lounges. Public spaces have free WiFi.

Business amenities include a business centre, 8 meeting rooms, and coworking spaces. The luxury Virgin Hotels New York City also features concierge services, dry cleaning/laundry services, and 24-hour room service. Parking is available for a fee.

This 5-star New York hotel is smoke free.

  • 463 guestrooms or units
  • 2 dining venues
  • 3 bars or lounges
  • Deli
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Front desk safe
  • Concierge
  • Lift
  • No smoking on site
  • Coffee shop
Virgin Hotels New York City offers 463 accommodations with minibars and laptop-compatible safes. This accommodation offers separate sitting areas. 55-inch Smart televisions come with premium digital channels and Netflix. Bathrooms include a shower with a rainfall showerhead, bathrobes, designer toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include espresso makers and complimentary bottles of water. A nightly turndown service is provided and housekeeping is offered on a daily basis.

The on-site spa has 10 treatment rooms, including rooms for couples. Services include deep-tissue massages, sports massages, Swedish massages and facials. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a steam room and Turkish bath/hammam.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Languages

Afrikaans, Arabic, Chinese (Cantonese), Chinese (Mandarin), English, Filipino, French, Greek, Hindi, Italian, Korean, Slovenian, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Secured, covered valet parking on site (USD 75 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:00 AM for a fee: USD 40 to 125 per person
  • 2 restaurants
  • 3 bars/lounges
  • A coffee shop/cafe
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Everdene

Things to do

  • 24-hour gym
  • Bicycle rentals
  • Full-service spa
  • Seasonal outdoor pool

Family friendly

  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Turndown service

Business services

  • 8 meeting rooms
  • Business centre
  • Coworking space

Full-service spa

  • 10 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Assistive listening devices
  • Braille/raised signage
  • Front entrance ramp
  • Handrails in stairways (92 centimetre high)
  • Lift (127 centimetre wide door)
  • Pool hoist on site
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (92 centimetre high)
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 55-inch smart TV with premium digital channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 109 per accommodation, per stay
  • Only dogs and cats are allowed
  • Food and water bowls are available
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 40.16 per accommodation, per night.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 40 to 125 per person
  • Valet parking fee: USD 75 per day
  • Pet fee: USD 109 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, JCB International, Carte Blanche and debit cards. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Virgin Hotels York City York
Virgin Hotels New York City Hotel
Virgin Hotels New York City New York
Virgin Hotels New York City Hotel New York

Frequently asked questions

What is the cancellation policy at Virgin Hotels New York City?

Virgin Hotels New York City offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Virgin Hotels New York City?

As of 16 Aug 2025, prices found for a 1-night stay for 2 adults at Virgin Hotels New York City on 17 Aug 2025 start from NZ$403.14, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Virgin Hotels New York City?

Yep, Virgin Hotels New York City has secured covered valet parking for USD 75 per day.

Are there any beaches close to Virgin Hotels New York City?

The closest beach to Virgin Hotels New York City is Coney Island Beach (19.6 km).

Is there a spa on site at Virgin Hotels New York City?

Yep, there is an onsite spa at Virgin Hotels New York City. It has a steam room and a sauna. You'll enjoy heaps of services like body scrubs, facials and body treatments, as well as Swedish massages.

Does Virgin Hotels New York City have a pool?

Yep, and guests love it! Virgin Hotels New York City has a seasonal outdoor pool.

What luxury perks are available at Virgin Hotels New York City?

Virgin Hotels New York City features a full-service spa, 2 restaurants and 3 bars. All guestrooms come with 24-hour room service and espresso makers.

What makes Virgin Hotels New York City a romantic place to stay?

Couples spa treatments and couples dining, as well as rainfall showerheads in the guestrooms, all help set the scene for a romantic weekend at Virgin Hotels New York City.

Does Virgin Hotels New York City serve breakfast?

Yep, cooked-to-order brekkie is offered daily between 7:00 AM and 11:00 AM.

Is there a free airport shuttle available at Virgin Hotels New York City?

No, Virgin Hotels New York City does not offer an airport shuttle service.

Is there a bar or restaurant at Virgin Hotels New York City?

Yep, Virgin Hotels New York City has 2 restaurants.

What time are check-in & check-out at Virgin Hotels New York City?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Virgin Hotels New York City?

Cats and dogs are welcome at Virgin Hotels New York City, with food and water bowls on offer.

Virgin Hotels New York City Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1901 out of 2829 reviews
Rating 8 - Good. 461 out of 2829 reviews
Rating 6 - Okay. 225 out of 2829 reviews
Rating 4 - Poor. 131 out of 2829 reviews
Rating 2 - Terrible. 111 out of 2829 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Lynn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

erica, gloversville

Liked: Cleanliness, staff & service, property conditions & facilities
Loved everything about this hotel ,Connivence of flights dining parking and aesthetics
Stayed 1 night in May 2025

10/10 Excellent

Moniram

Liked: Cleanliness, staff & service, property conditions & facilities
Great service
Stayed 4 nights in May 2025

4/10 Poor

Giovanna

Business traveller, Travelled with partner
Liked: Amenities, property conditions & facilities
Disliked: Staff & service
The Virgin Hotel in NYC really missed the mark. I would not call this a 5 star property. The fire alarm went off TWICE during the middle of the night, one night on and off for a good 1.5 hours. The rooms are actually well appointed, but our sheets had holes in them, and when we had our “green light” on for our room to be serviced, no one came. Front desk staff weren’t rude, but they weren’t exactly friendly either. Noise was also and issue; we were on the 26th floor and could easily hear people in adjacent rooms and noise outside (I’ve lived in New York and my previous apartment didn’t have any noise issues from the 12th floor). There are many other options in NYC with much better service, better price, and overall experience.
Stayed 7 nights in May 2025

10/10 Excellent

Carlos manuel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Koreen

Stayed 2 nights in May 2025

2/10 Terrible

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
There were 3am fire drills three out of the five nights I stayed in the hotel. Completely out of control. Also, felt unsafe and uncomfortable with the steady stream of male prostitutes openly engaging in business in the lobby and elevators at almost all hours
Stayed 5 nights in May 2025

10/10 Excellent

Elias, LA JOLLA

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good move d town location. Good room layout
Stayed 4 nights in May 2025

8/10 Good

Mark

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Cheryl

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in May 2025

10/10 Excellent

Tianyi

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel!
Stayed 5 nights in May 2025

4/10 Poor

savon

Travelled with partner
Liked: Property conditions & facilities
Disliked: Staff & service, amenities
The ac didn’t work in my room I was calling for hours never received a call back when they answered they told me they would check it when we checked out
Stayed 1 night in May 2025

8/10 Good

pascale

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Personnel très gentil et à l'écoute. Bien situé . Calme et très belle vue. par contre le petit déjeuner n'est pas très bon et pas très diversifié ni copieux pour le prix.
Stayed 5 nights in May 2025

8/10 Good

Tim

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice but not a five star hotel

Nice hotel with a nice bar in a good location, but it is not a luxury five star hotel as noted on hotels.com. It’s a good quality 4 star hotel I would stay there again if the price is right.
Stayed 2 nights in May 2025

10/10 Excellent

K

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Spacious room & great views!

Stayed 3 nights in May 2025

10/10 Excellent

Antoine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ok except they forfot to bring coffee for the mahcine a few times
Stayed 6 nights in Apr 2025

8/10 Good

darya

Stayed 2 nights in May 2025

10/10 Excellent

Muhammad

Stayed 4 nights in Apr 2025

4/10 Poor

sherry

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Staff did not greet with a smile, terrible check in process, no visible concierge. While was room was nice, the digital lighting was horrible. Pressing all kinds of buttons and the lights would still not cooperate. Virgin is normally my choice for airlines and cruises but this hotel is not like the other virgin properties. I will not be back.
Stayed 1 night in May 2025

10/10 Excellent

Trishna

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was perfect at Virgin Hotel. From the food to the cute clean rooms with a beautiful view. My friends and I will come again
Stayed 1 night in May 2025

10/10 Excellent

michael

Liked: Staff & service, property conditions & facilities
Very good
Stayed 1 night in May 2025

10/10 Excellent

Elyse

Stayed 2 nights in Jan 2025

6/10 Okay

Derek

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 5 nights in Apr 2025

10/10 Excellent

Michael

Stayed 3 nights in May 2025