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4.0 out of 5

"Excellent hotel , staff are polite very helpful,rooms cosy warm , loads of towels, this is my fourth stay......... aussie roy " More

By a verified traveller on Fri 28 Aug 2020

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Hotel Description

At Borough Arms Hotel you'll be 2.2 km (1.3 mi) from New Vic Theatre and 2.3 km (1.4 mi) from Apedale Community Country Park. Highlights at this hotel include a restaurant, free self parking, and a bar/lounge.

The restaurant, Ostler Restaurant, serves British cuisine and is open for breakfast, lunch, and dinner. Gladstone Lounge Bar is the hotel's own pub, serving drinks along with lunch. Added amenities include free WiFi in public areas and laundry facilities. Full breakfast is available on weekends between 7:00 AM and 9:00 AM.

Within a 30-minute drive of this 3-star Newcastle-Under-Lyme hotel, attractions include Peak District National Park and Trentham Gardens.

Standard Double Room, Ensuite

Bed Count 1 Full Bed Maximum Occupancy 3 Max
NZ$116* Per night/room 15 May - 16 May

Deluxe Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Single Room, Ensuite

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Standard Twin Room, Ensuite

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Standard Quadruple Room

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Borough Arms Hotel ratings based on 1 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Borough Arms Hotel

Family (1)
4 out of 5
Excellent hotel , staff are polite very helpful,rooms cosy warm , loads of towels, this is my fourth stay......... aussie roy

Posted by on 28 Aug. 2020

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Comment from Hotel Management

3 Sep. 2020 by Reception

Thank you for leaving a review we were happy to welcome you at our hotel and hope you will continue to use us in the future

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Borough Arms Hotel also features tour/ticket assistance, complimentary newspapers in the lobby, and laundry facilities. Free self parking is available. This 3-star Newcastle-Under-Lyme hotel is smoke free.

  • 40 guestrooms or units
  • 3 levels
  • 2 buildings
  • Meeting rooms
  • Built in 1783
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Wedding services available
  • Newspapers in lobby (free)
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Free WiFi
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Train station: Longport Station (3.3 km / 2.1 mi)
  • Parking: Free self parking

Room Amenities

Borough Arms Hotel offers 40 accommodations with coffee/tea makers and complimentary toiletries. LCD televisions are featured in guestrooms. Bathrooms include bathtubs or showers. This Newcastle-Under-Lyme hotel provides complimentary wireless Internet access. Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.

  • In-room dining (limited hours)
  • LCD television
  • Coffee maker
  • Bathtub or shower
  • Housekeeping (daily)
  • Hair dryer available
  • Toiletries (free)
  • Iron and ironing board available
  • Heating
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy full breakfast on weekends from 7:00 AM and 9:00 AM.

Ostler Restaurant - This restaurant specializes in British cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Gladstone Lounge Bar - This pub serves lunch only. Open daily.

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 4:00 AM

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Diners Club, and Barclaycard. Cash is not accepted.

For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device. Contactless check-in and contactless check-out are available.

  • No rollaway/extra beds available
  • No lifts
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards not accepted
  • Staffed front desk
  • Carbon monoxide detector
  • Smoke detector
  • Security system
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Gloves are available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • No gap period between guests' stays
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Guest accommodation is not sealed after cleaning
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is available
  • Reservation is not required for facilities on site
  • Food service has been amended for enhanced safety

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately GBP 9.50 for adults and GBP 6.95 for children
  • Early check-in fee: GBP 15.00 (subject to availability)
  • Late check-in fee: GBP 15.00 for check-in between 11:00 AM and noon
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Borough Arms Hotel Hotel
  • Borough Arms Hotel
  • Borough Arms Hotel Newcastle-Under-Lyme
  • Borough Arms Newcastle-Under-Lyme
  • Borough Hotel
  • Borough Arms Hotel Newcastle-Under-Lyme
  • Borough Arms Hotel Hotel Newcastle-Under-Lyme
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.