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Holiday Inn Hotel & Suites St. Catharines Conference Center by IHG

3.0 star property
Family-friendly hotel connected to the convention centre in St. Catharines with free parking

Photo gallery for Holiday Inn Hotel & Suites St. Catharines Conference Center by IHG

Formal dining area with elegant tableware and crystal chandeliers.
Relax in the warm glow of the fire feature, surrounded by comfortable seating and lush greenery.
Relax in our spacious lobby with a reception desk, comfortable seating area, and cozy fireplace.
Two single beds with white linens and a wooden headboard, set against a dark brown accent wall.
Experience the classic charm of our welcoming facade, featuring a prominent curved entrance and modern amenities.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Room service
  • Breakfast available
  • Pool
  • 24/7 front desk
The current price is NZ$236
includes taxes & fees
1 Sept - 2 Sept

Explore the area

View map
327 Ontario St, St. Catharines, ON, L2R5L3
  • Meridian Centre
    ‪3 min drive‬
  • FirstOntario Performing Arts Centre
    ‪3 min drive‬
  • Royal Canadian Henley Rowing Course
    ‪6 min drive‬
  • Niagara Falls, NY (IAG-Niagara Falls Intl.)
    ‪28 min drive‬

Room options

View all photos for Suite, 1 King Bed, Jetted Tub

Relax in a spacious room with a large bed, wooden headboard, and shelf.

Suite, 1 King Bed, Jetted Tub

7.0 out of 10
Good
(9 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Separate bedroom
Premium bedding
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Roll-in Shower (Mobility Accessible)

Relax in comfort with a large bed, nightstand, and desk, surrounded by stylish wood accents and natural light.

Standard Room, 1 King Bed, Roll-in Shower (Mobility Accessible)

8.6 out of 10
Excellent
(4 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Separate bedroom
Premium bedding
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

Relax in this compact living space with a sofa and a door leading to a kitchen area.

Suite, 1 King Bed

8.8 out of 10
Excellent
(3 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Premium bedding
Sofa bed - double
  • 29 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Relax in comfort with a large bed, nightstand, and desk, surrounded by stylish wood accents and natural light.

Standard Room, 1 King Bed

8.4 out of 10
Very good
(7 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Separate bedroom
Premium bedding
  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Multiple Beds

Two single beds with white linens and a wooden headboard, set against a dark brown accent wall.

Suite, Multiple Beds

8.0 out of 10
Very good
(15 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Separate bedroom
Premium bedding
  • 29 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds

Two single beds with white linens and a wooden headboard, set against a dark brown accent wall.

Standard Room, 2 Queen Beds

8.6 out of 10
Excellent
(28 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Separate bedroom
Premium bedding
  • 29 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

Relax in comfort with a large bed, nightstand, and desk, surrounded by stylish wood accents and natural light.

Standard Room

8.0 out of 10
Very good
(1 review)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Separate bedroom
Premium bedding
  • 28 sq m
  • Sleeps 2
  • 1 Twin Bed

About the area

St. Catharines

Holiday Inn Hotel & Suites St. Catharines Conference Center by IHG places you in the heart of St. Catharines, connected to the convention centre and 21.4 km (13.3 mi) from Clifton Hill. Highlights at this family-friendly hotel include 2 bars/lounges, a restaurant and an indoor swimming pool. .The restaurant, Ostin's Restaurant, serves American cuisine and is open for breakfast, brunch, lunch and dinner. Parkway Social is the hotel's own bar, serving drinks along with lunch and dinner. Enjoy the 24-hour gym along with access to a bowling alley and bike hire. 19375 square feet (1800 square metres) of event facilities include meeting rooms and a conference centre, and other business amenities include a 24-hour business centre. Additionally, you'll find free Wi-Fi in public areas, a coffee shop/cafe and laundry facilities. Cooked-to-order breakfast is available. There's also the convenience of free self parking. .Attractions within a 10-minute drive of this 3-property class Haig hotel include Lake Ontario and Brock University.

What's nearby

  • Montebello Park - 2 min drive - 1.8 km
  • Meridian Centre - 3 min drive - 2.6 km
  • FirstOntario Performing Arts Centre - 3 min drive - 2.6 km
  • Royal Canadian Henley Rowing Course - 6 min drive - 5.4 km
  • Brock University - 9 min drive - 7.5 km

Getting around

  • St. Catharines Station - 11 min drive
  • Toronto, ON (YYZ-Pearson Intl.) - 70 min drive

Restaurants

  • ‪McDonald's - ‬11 min walk
  • ‪Tim Hortons - ‬3 min drive
  • ‪Starbucks - ‬4 min drive
  • ‪Wendy's - ‬3 min drive
  • ‪Big Tuna Asian Cuisine - ‬5 min walk

About this property

Holiday Inn Hotel & Suites St. Catharines Conference Center by IHG

Family-friendly hotel connected to the convention centre in St. Catharines with free parking
Holiday Inn Hotel & Suites St. Catharines Conference Center by IHG offers its guests an indoor pool and a 24-hour fitness centre. Along with a restaurant, there's a coffee shop/cafe on site. You can unwind with a drink at one of the 2 bars/lounges. A computer station is on site and WiFi is free in public spaces.

A 24-hour business centre and meeting rooms are available. Event space at this hotel measures 19375 square feet (1800 square metres) and includes a conference centre. A rooftop terrace, barbecue grills, and an arcade/games room are also featured at the family-friendly Holiday Inn Hotel & Suites St. Catharines Conference Center by IHG. Self parking is free.

This 3-star St. Catharines hotel is smoke free.

  • 1 building
  • 181 guestrooms or units
  • 9 levels
  • 2 bars or lounges
  • Conference rooms
  • 19375 sq ft of conference space
  • 1800 sq. m of conference space
  • Built in 1970
  • Terrace on the roof
  • Charging station for electric cars
  • Business centre (24 hours)
  • Conference centre
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Pool or billiards table
  • Garden
  • BBQ grill(s)
  • Gift shop
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • Water dispenser
  • Locker space
  • Coffee shop
  • Dining venue
Holiday Inn Hotel & Suites St. Catharines Conference Center by IHG offers 181 air-conditioned accommodations with coffee/tea makers and complimentary newspapers. Beds feature premium bedding. Flat-screen televisions come with premium cable channels and pay-per-view films. Bathrooms include complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Languages

English, French

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includes taxes & fees
1 Sept - 2 Sept
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Cooked-to-order breakfast available for a fee: CAD 5 to 15 per person
  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Baci Caffe
  • Ostin's Restaurant
  • Parkway Social

Things to do

  • 24-hour gym
  • Arcade/game room
  • Bicycle rentals
  • Billiards/pool table
  • Bowling alley
  • Indoor pool
  • TV in common areas

Family friendly

  • Arcade/game room
  • Bowling alley
  • Free cot
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (19,375 square foot of space)
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways (69 centimetre high)
  • Lift (91 centimetre wide door)
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (91 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 9 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1970
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Fireplace in lobby
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Free cot
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • LED lighting
  • Phone
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 5:30 AM
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: CAD 69.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: CAD 30 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CAD 15.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 300.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately CAD 5 to 15 per person
  • Pet fee: CAD 30 per pet, per night
  • Service animals are exempt from fees
  • Late check-out fee: CAD 69.00 (subject to availability)
  • Rollaway bed fee: CAD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
This property uses a grey water recycling system
Safety features at this property include a carbon monoxide detector and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover and debit cards. Cash is not accepted. This property uses a grey water recycling system.
    For guests' safety, the property includes a carbon monoxide detector and a smoke detector in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

We should mention

  • Pool access available from 7:00 AM to 10:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Hotel St. Catharines
Holiday Inn St. Catharines
Holiday Inn Hotel Suites St. Catharines Conference Center

Frequently asked questions

What is the cancellation policy at Holiday Inn Hotel & Suites St. Catharines Conference Center by IHG?

Holiday Inn Hotel & Suites St. Catharines Conference Center by IHG offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Holiday Inn Hotel & Suites St. Catharines Conference Center by IHG?

As of 10 Aug 2025, prices found for a 1-night stay for 2 adults at Holiday Inn Hotel & Suites St. Catharines Conference Center by IHG on 1 Sept 2025 start from NZ$235.64, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Holiday Inn Hotel & Suites St. Catharines Conference Center by IHG?

Yep, Holiday Inn Hotel & Suites St. Catharines Conference Center by IHG has a free self car park and free RV/bus/truck parking.

Are there any beaches close to Holiday Inn Hotel & Suites St. Catharines Conference Center by IHG?

The closest beach to Holiday Inn Hotel & Suites St. Catharines Conference Center by IHG is Lakeside Park Beach (3.8 km).

Does Holiday Inn Hotel & Suites St. Catharines Conference Center by IHG have a pool?

Holiday Inn Hotel & Suites St. Catharines Conference Center by IHG has an indoor pool. The pool is open 7:00 AM to 10:00 PM.

What makes Holiday Inn Hotel & Suites St. Catharines Conference Center by IHG a romantic place to stay?

A bar, plus premium bedding in the guestrooms, help set the scene for a romantic weekend at Holiday Inn Hotel & Suites St. Catharines Conference Center by IHG.

Is Holiday Inn Hotel & Suites St. Catharines Conference Center by IHG family-friendly?

You bet! With amenities such as children's meals and an arcade, as well as free infant beds in the guestrooms, it's no surprise that Holiday Inn Hotel & Suites St. Catharines Conference Center by IHG is a hit with families.

Does Holiday Inn Hotel & Suites St. Catharines Conference Center by IHG serve breakfast?

Sure does, cooked-to-order breakfast is served at Holiday Inn Hotel & Suites St. Catharines Conference Center by IHG.

Is there a free airport shuttle available at Holiday Inn Hotel & Suites St. Catharines Conference Center by IHG?

No, Holiday Inn Hotel & Suites St. Catharines Conference Center by IHG does not offer an airport shuttle service.

Is there a bar or restaurant at Holiday Inn Hotel & Suites St. Catharines Conference Center by IHG?

Yep, you can grab a meal at Holiday Inn Hotel & Suites St. Catharines Conference Center by IHG's onsite restaurant that serves American cuisine.

What time are check-in & check-out at Holiday Inn Hotel & Suites St. Catharines Conference Center by IHG?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Holiday Inn Hotel & Suites St. Catharines Conference Center by IHG Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 431 out of 1002 reviews
Rating 8 - Good. 327 out of 1002 reviews
Rating 6 - Okay. 131 out of 1002 reviews
Rating 4 - Poor. 59 out of 1002 reviews
Rating 2 - Terrible. 54 out of 1002 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

helen, kingston

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Arcade was fun for the little one
Stayed 3 nights in Apr 2025

4/10 Poor

christian

Stayed 1 night in Mar 2025

10/10 Excellent

Adam

Liked: Cleanliness
Stayed 4 nights in Apr 2025

4/10 Poor

christian

Travelled with family, Travelled with group
Liked: Cleanliness
Disliked: Amenities
The television in my room did not work, we could not connect with Bluetooth to the TV as was advertised. There was a kids sports tournament staying at the hotel, pool and bowling were not accessable due to over crowding. I asked someone at the front desk for directions to the LCBO, I was sent on a wild goose chase to a store that did not exist at the location I was sent to. We had to get ready for our concert in our rooms in complete silence. Yet I was still charged the same full price on the two rooms I booked. I came back because of the great experience I had for an Our Lady Peace concert a couple months ago. Never again, and I’ll be sure not to recommend to others.
Stayed 1 night in May 2025

10/10 Excellent

Robyn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay. Quick and easy check in. Clean rooms. Quiet location. Good amenities.
Stayed 1 night in May 2025

10/10 Excellent

Kevin, Barrie

Liked: Cleanliness, staff & service, property conditions & facilities
great staff, clean room
Stayed 1 night in May 2025

10/10 Excellent

Sarah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean hotel lots of amenities in the hotel and close by. Neighbourhood across the street is run down.
Stayed 1 night in Apr 2025

10/10 Excellent

Daniel

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 1 night in Apr 2025

10/10 Excellent

Dawn

Stayed 1 night in Apr 2025

10/10 Excellent

rochelle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

8/10 Good

Dawn

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Karen

Travelled with partner
Liked: Staff & service
I think this is a pretty good hotel - I would stay again
Stayed 3 nights in Apr 2025

6/10 Okay

Andes Chee On

Travelled with family
Liked: Cleanliness, staff & service, amenities
Water is extremely hot to a dangerous level and very difficult to adjust.
Stayed 1 night in Apr 2025

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Sue

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We could hear slot of noise from the hallway. Other then that - the room was very nice.
Stayed 1 night in Mar 2025

10/10 Excellent

Michael

Stayed 1 night in Mar 2025

8/10 Good

Laura

Liked: Property conditions & facilities
Disliked: Cleanliness
Stayed 1 night in Mar 2025

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Lindsay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very clean!
Stayed 1 night in Mar 2025

10/10 Excellent

Mark

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Got it all !

Everything in one location. No need to leave !
Stayed 2 nights in Mar 2025

10/10 Excellent

MANDEEP

Travelled with family, Travelled with family and small children
All over we had great experiences
Stayed 1 night in Mar 2025

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

Charles

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Geoff

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Victor at the front desk was very accommodating when I requested a new room due to a noisy generator outside and also the toilet did not flush. Also although I booked for 2 nights I left early due to the weather forecast (I was driving to Ottawa), and there was no issue; I was only charged for the one night.
Stayed 2 nights in Mar 2025

8/10 Good

Kyle

Stayed 1 night in Mar 2025