Holiday Inn Niagara Falls - By The Falls by IHG

3.0 star property
Hotel with free parking, steps from Fallsview Casino

Photo gallery for Holiday Inn Niagara Falls - By The Falls by IHG

Breakfast, lunch, dinner served; al fresco dining
1 bedroom, blackout curtains, iron/ironing board, free cots/infant beds
Breakfast, lunch, dinner served; al fresco dining
Indoor pool, outdoor pool
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Gym
  • Room service
  • Bar
  • Pool
The current price is NZ$238
includes taxes & fees
1 Sept - 2 Sept

Explore the area

View map
5339 Murray St, Niagara Falls, ON, L2G2J3
  • Fallsview Casino
    ‪3 min walk‬
  • Clifton Hill
    ‪13 min walk‬
  • Horseshoe Falls
    ‪1 min drive‬
  • Buffalo, NY (BUF-Buffalo Niagara Intl.)
    ‪41 min drive‬

Room options

Standard Room, 1 Queen Bed, Roll-in Shower (Mobility Accessible)

8.8 out of 10
Excellent
(6 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Pillow menu
Separate bedroom
Blackout curtains
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 1 King Bed, Balcony

8.4 out of 10
Very good
(155 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Pillow menu
Separate bedroom
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds

8.6 out of 10
Excellent
(262 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Pillow menu
Separate bedroom
Blackout curtains
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 Queen Bed

8.8 out of 10
Excellent
(23 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Pillow menu
Separate bedroom
Blackout curtains
  • Sleeps 4
  • 1 Queen Bed

Standard Room, 1 King Bed, Accessible Bathtub (Mobility Accessible)

9.4 out of 10
Exceptional
(10 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Pillow menu
Separate bedroom
Blackout curtains
  • Sleeps 2
  • 1 King Bed

Standard Room

7.8 out of 10
Good
(23 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Pillow menu
Separate bedroom
  • Sleeps 2
  • 1 Twin Bed

Standard Room, 1 King Bed, Accessible Bathtub, Jetted Tub

9.4 out of 10
Exceptional
(11 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Pillow menu
Separate bedroom
Blackout curtains
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed (Walk-In Shower)

8.4 out of 10
Very good
(11 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Pillow menu
Separate bedroom
Blackout curtains
  • Sleeps 2
  • 1 King Bed

About the area

Niagara Falls

Holiday Inn Niagara Falls - By The Falls by IHG puts you in the heart of Niagara Falls, steps from Fallsview Casino and within a 10-minute stroll of Skylon Tower. Highlights at this hotel include a restaurant, an outdoor swimming pool and an indoor swimming pool. .The theme restaurant, Cocos, is open for breakfast, lunch and dinner. At the hotel's own lounge bar, you can stop for a drink. Enjoy the 24-hour gym, Hot tub and sauna. Additionally, you'll find free Wi-Fi in public areas, a 24-hour business centre and laundry facilities. Each morning full breakfast is served between 8:00 AM and 11:30 AM. There's also the convenience of free self parking. .Sights within a 20-minute walk of this 3-property class Fallsview hotel include Clifton Hill and Horseshoe Falls.

What's nearby

  • Fallsview Casino - 3 min walk - 0.3 km
  • Skylon Tower - 3 min walk - 0.3 km
  • Clifton Hill - 13 min walk - 1.1 km
  • Fallsview Indoor Waterpark - 18 min walk - 1.5 km
  • Horseshoe Falls - 1 min drive - 1.1 km

Getting around

  • Niagara Falls, ON (XLV-Niagara Falls Train Station) - 8 min drive
  • Buffalo, NY (BUF-Buffalo Niagara Intl.) - 49 min drive

Restaurants

  • ‪Skylon Tower - ‬6 min walk
  • Tim Hortons
  • ‪Skylon Tower Revolving Dining Room - ‬6 min walk
  • ‪The 365 Club - ‬2 min walk
  • ‪Jimmy Buffett's Margaritaville - ‬1 min walk

About this property

Holiday Inn Niagara Falls - By The Falls by IHG

Hotel with free parking, steps from Fallsview Casino
Holiday Inn Niagara Falls - By The Falls by IHG offers its guests an indoor pool, an outdoor pool, Access to hot tub, and a sauna. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

You'll find a 24-hour business centre on site. A 24-hour fitness centre, a terrace, and a vending machine are also featured at Holiday Inn Niagara Falls - By The Falls by IHG. Free self parking is available.

This 3-star Niagara Falls hotel is smoke free.

  • 122 guestrooms or units
  • 6 levels
  • Business centre (24 hours)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Terrace
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Holiday Inn Niagara Falls - By The Falls by IHG offers 122 air-conditioned accommodations with free newspapers and coffee/tea makers. A pillow menu is available. Flat-screen televisions come with pay-per-view films.

Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include a hairdryer and an iron/ironing board. Housekeeping is provided on a daily basis.

Languages

Chinese (Mandarin), English, Italian, Ukranian

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily full breakfast available 8:00 AM to 11:30 AM for a fee: CAD 15.95 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Cocos

Things to do

  • 24-hour gym
  • Hot tub
  • Indoor pool
  • Outdoor pool
  • Sauna
  • Steam room

Family friendly

  • Free cot
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business centre

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 6 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV
  • Pay films

Food and drink

  • Coffee/tea maker
  • Mini-fridge
  • Room service

More

  • Air conditioning
  • Connecting rooms available
  • Free daily newspapers
  • Iron/ironing board
  • LED lighting
  • Recycling

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 2:00 AM
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CAD 10.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of CAD 100 will be collected before check-in.
  • Resort fee: CAD 11.24 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately CAD 15.95 per person
  • Rollaway bed fee: CAD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, Diners Club and Carte Blanche. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Hotel Niagara Falls Falls
Holiday Inn Niagara Falls Falls
Holiday Inn Niagara Falls - By The Falls Hotel Niagara Falls
Holiday Inn Niagara Falls Falls Hotel
Niagara Falls Holiday Inn
Holiday Inn Niagara Falls By The Falls

Frequently asked questions

What is the cancellation policy at Holiday Inn Niagara Falls - By The Falls by IHG?

Holiday Inn Niagara Falls - By The Falls by IHG offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Holiday Inn Niagara Falls - By The Falls by IHG?

As of 15 Aug 2025, prices found for a 1-night stay for 2 adults at Holiday Inn Niagara Falls - By The Falls by IHG on 1 Sept 2025 start from NZ$223.81, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Holiday Inn Niagara Falls - By The Falls by IHG?

Yep, Holiday Inn Niagara Falls - By The Falls by IHG has a free self car park.

Are there any beaches close to Holiday Inn Niagara Falls - By The Falls by IHG?

The closest beach to Holiday Inn Niagara Falls - By The Falls by IHG is Lakeside Park Beach (20 km).

Does Holiday Inn Niagara Falls - By The Falls by IHG have a pool?

Yep, and guests love it! Holiday Inn Niagara Falls - By The Falls by IHG has an outdoor pool and an indoor pool.

What luxury perks are available at Holiday Inn Niagara Falls - By The Falls by IHG?

Holiday Inn Niagara Falls - By The Falls by IHG features an outdoor pool, an indoor pool and 1 hot tub.

Is Holiday Inn Niagara Falls - By The Falls by IHG family-friendly?

You bet! With amenities such as laundry facilities and an indoor pool, as well as free infant beds in the guestrooms, it's no surprise that Holiday Inn Niagara Falls - By The Falls by IHG is a hit with families.

Does Holiday Inn Niagara Falls - By The Falls by IHG serve breakfast?

Yeah, our visitors highly rate the full brekkie here! Served daily between 8:00 AM and 11:30 AM, this is the spot to fuel up for a day full of adventure.

Is there a free airport shuttle available at Holiday Inn Niagara Falls - By The Falls by IHG?

No, Holiday Inn Niagara Falls - By The Falls by IHG does not offer an airport shuttle service.

Is there a bar or restaurant at Holiday Inn Niagara Falls - By The Falls by IHG?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast, lunch and dinner.

What time are check-in & check-out at Holiday Inn Niagara Falls - By The Falls by IHG?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Holiday Inn Niagara Falls - By The Falls by IHG?

No, only service animals are allowed.

Holiday Inn Niagara Falls - By The Falls by IHG Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 1561 out of 3208 reviews
Rating 8 - Good. 979 out of 3208 reviews
Rating 6 - Okay. 373 out of 3208 reviews
Rating 4 - Poor. 155 out of 3208 reviews
Rating 2 - Terrible. 140 out of 3208 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

cirilo

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2024

4/10 Poor

Anisha

Stayed 1 night in May 2025

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in May 2025

10/10 Excellent

Matt

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly professional staff. comfy beds, nice sheets. Room was clean. Also good rate in May 2025.
Stayed 1 night in May 2025

8/10 Good

Yvonne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was exactly whag we were looking for clean easy access to all amenities, very satisfied, would come back again.
Stayed 1 night in May 2025

10/10 Excellent

KYUNGHOI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Pamela

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is in a great location to explore Niagara Falls! You can see the falls from the bridge that crosses Murray Street. It is walking distance to the Skylon Tower and the Fallsview Casino. The WeGo bus stops close to the hotel to take you down the hill to the waterfront park and falls area; as well as to bring you back. The staff is friendly and the food is good. Both of the nights they had live music in the lounge/restaurant.
Stayed 2 nights in May 2025

8/10 Good

Linda

Travelled with family
Liked: Staff & service, amenities
Need to have plumbing updated. Also cleaning the dust from the coners of the walls lost of cobwebs
Stayed 2 nights in May 2025

10/10 Excellent

Henry

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Home Away from Home

Your hotel standards are excellent and the staff-everyone to whom we spoke are so courteous it makes us want to go back! We especially love the free parking and the convenient location. Keep up the good work!
Stayed 3 nights in May 2025

6/10 Okay

Vilas

Disliked: Staff & service, amenities, property conditions & facilities
Excellent location. Rooms are clean
Stayed 2 nights in May 2025

8/10 Good

Ashish

Travelled with group
Liked: Amenities
I think its a good hotel for stay but this time i got the room at ground floor not too much enjoy this time in hotel.
Stayed 1 night in May 2025

6/10 Okay

Kristen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Misleading Images NOT NEAR FALLS

The photos on Hotels.com are extremely misleading. This hotel doesn't have ANY views of the falls. I don't know why their main photo is a view of the falls from the restaurant. The view from the restaurant is a patio attached to their bar, Coco's. We booked this hotel BECAUSE of the fallsview image. It's false advertising, and we were extremely disappointed. The hotel is up a steep hill that is a pain to walk up after you've been exploring all day. It's a 10-15 minutes walk to the falls. The property is decent. Definitely a good hotel for the $117 (USD) we paid. I wouldn't pay anymore than that. Our room's air didn't go below 69, so it was warm all night. The bathtub had a long black hair attached to the conditioner pump. I really wish I would have taken pictures to attach to my review, so it doesn't look like I'm just bashing a hotel for no reason. The only positive of our stay was the staff. They were wonderful.
Stayed 1 night in May 2025

6/10 Okay

Drew

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities

New mattress time

Great location, clean but my mattress was shot and the walls are paper thin.
Stayed 1 night in May 2025

10/10 Excellent

Mary

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location; free parking is a plus; friendly staff
Stayed 1 night in May 2025

10/10 Excellent

Hui

Stayed 1 night in Apr 2025

10/10 Excellent

Gabrielle

Liked: Cleanliness, staff & service, property conditions & facilities
Reasonable price within walking distance to attractions
Stayed 1 night in Apr 2025

10/10 Excellent

Rita D

Liked: Cleanliness, staff & service, property conditions & facilities
I enjoyed my stay and would return again.
Stayed 1 night in May 2025

10/10 Excellent

VLAD

Stayed 1 night in May 2025

8/10 Good

Matthew

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2025

8/10 Good

Meredith and Mike

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
was convenient to OLG stage
Stayed 1 night in Apr 2025

10/10 Excellent

Maggie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Ramon

Liked: Cleanliness, staff & service, property conditions & facilities
Free parking
Stayed 1 night in May 2025

10/10 Excellent

James

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Fantastic stay at a budget price
Stayed 3 nights in May 2025

6/10 Okay

MICHAEL

Liked: Cleanliness, staff & service, property conditions & facilities
Overall ok
Stayed 1 night in Apr 2025

10/10 Excellent

Maggie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025