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Holiday Inn Niagara Falls - By The Falls by IHG

3.0 star property

Photo gallery for Holiday Inn Niagara Falls - By The Falls by IHG

Breakfast, lunch, dinner served; al fresco dining
Exterior
Indoor pool, outdoor pool
Blackout curtains, iron/ironing board, free cots/infant beds
Point of interest

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
The current price is NZ$150
includes taxes & fees
5 Apr - 6 Apr

Explore the area

View map
5339 Murray St, Niagara Falls, ON, L2G2J3
  • Place, OLG Stage at Fallsview Casino
    ‪2 min walk‬
  • Place, Fallsview Casino
    ‪3 min walk‬
  • Place, Skylon Tower
    ‪3 min walk‬
  • Airport, Buffalo, NY (BUF-Buffalo Niagara Intl.)
    ‪35 min drive‬

Room options

Standard Room, 2 Queen Beds

8.6 out of 10
Excellent
(306 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Balcony

8.6 out of 10
Excellent
(195 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible, Jetted Tub

9.4 out of 10
Exceptional
(16 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Standard Room

8.0 out of 10
Very good
(25 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed

Standard Room, 1 King Bed (Walk-In Shower)

8.6 out of 10
Excellent
(13 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible (Mobility Accessible)

9.4 out of 10
Exceptional
(13 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 Queen Bed

8.8 out of 10
Excellent
(23 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed

Standard Room, 1 Queen Bed, Accessible (Mobility Accessible)

9.0 out of 10
Wonderful
(9 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

About the area

Niagara Falls

Holiday Inn Niagara Falls - By The Falls by IHG puts you in the heart of Niagara Falls, steps from Fallsview Casino and within a 10-minute stroll of Skylon Tower. Highlights at this hotel include a restaurant, an outdoor swimming pool and an indoor swimming pool. .The theme restaurant, Cocos, is open for breakfast, lunch and dinner. At the hotel's own lounge bar, you can stop for a drink. Enjoy the 24-hour gym, Hot tub and sauna. Additionally, you'll find free Wi-Fi in public areas, a 24-hour business centre and laundry facilities. Each morning full breakfast is served between 8:00 AM and 11:30 AM. There's also the convenience of free self parking. .Sights within a 20-minute walk of this 3-property class Fallsview hotel include Clifton Hill and Horseshoe Falls.

What's nearby

  • OLG Stage at Fallsview Casino - 2 min walk - 0.2 km
  • Fallsview Casino - 3 min walk - 0.3 km
  • Skylon Tower - 3 min walk - 0.3 km
  • Clifton Hill - 13 min walk - 1.1 km
  • Fallsview Indoor Waterpark - 18 min walk - 1.5 km

Getting around

  • Niagara Falls Station - 11 min drive
  • Buffalo, NY (BUF-Buffalo Niagara Intl.) - 54 min drive

Restaurants

  • ‪Skylon Tower - ‬3 min walk
  • ‪Overtime Sports Lounge - ‬1 min walk
  • ‪Tim Hortons - ‬4 min walk
  • ‪Niagara Brewing Company Taproom - ‬3 min walk
  • ‪Tim Hortons - ‬3 min walk

About this property

Holiday Inn Niagara Falls - By The Falls by IHG

Holiday Inn Niagara Falls - By The Falls by IHG offers its guests an indoor pool, an outdoor pool, a hot tub, and a sauna. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

You'll find a 24-hour business centre on site. A 24-hour fitness centre, a terrace, and a vending machine are also featured at Holiday Inn Niagara Falls - By The Falls by IHG. Free self parking is available.

This 3-star Niagara Falls hotel is smoke free.

  • 122 guestrooms or units
  • 6 levels
  • Business centre (24 hours)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Terrace
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Holiday Inn Niagara Falls - By The Falls by IHG offers 122 air-conditioned accommodations with free newspapers and coffee/tea makers. A pillow menu is available. Flat-screen televisions come with pay-per-view films.

Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include a hairdryer and an iron/ironing board. Housekeeping is provided on a daily basis.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily full breakfast available 8:00 AM to 11:30 AM for a fee: CAD 15.95 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Cocos

Things to do

  • 24-hour gym
  • Hot tub
  • Indoor pool
  • Outdoor pool
  • Sauna
  • Steam room

Family friendly

  • In-room cot
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business centre

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 6 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV
  • Pay films

Food and drink

  • Coffee/tea maker
  • Mini-fridge
  • Room service

More

  • Air conditioning
  • Connecting rooms available
  • Free daily newspapers
  • Iron/ironing board
  • LED lighting
  • Recycling

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 2:00 AM
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CAD 10.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of CAD 100 will be collected before check-in.
  • Resort fee: CAD 11.24 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately CAD 15.95 per person
  • Rollaway bed fee: CAD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, Diners Club and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a fire extinguisher in all accommodation. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

We should mention

  • Pool access available from 10:00 AM to 10:30 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Hotel Niagara Falls Falls
Holiday Inn Niagara Falls Falls
Holiday Inn Niagara Falls - By The Falls Hotel Niagara Falls
Holiday Inn Niagara Falls Falls Hotel
Niagara Falls Holiday Inn
Holiday Inn Niagara Falls By The Falls

Frequently asked questions

What is the cancellation policy at Holiday Inn Niagara Falls - By The Falls by IHG?

Holiday Inn Niagara Falls - By The Falls by IHG offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Holiday Inn Niagara Falls - By The Falls by IHG?

As of 30 Mar 2026, prices found for a 1-night stay for 2 adults at Holiday Inn Niagara Falls - By The Falls by IHG on 5 Apr 2026 start from NZ$150, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Holiday Inn Niagara Falls - By The Falls by IHG?

Yep, Holiday Inn Niagara Falls - By The Falls by IHG has a free self car park.

Are there any beaches close to Holiday Inn Niagara Falls - By The Falls by IHG?

The closest beach to Holiday Inn Niagara Falls - By The Falls by IHG is Lakeside Park Beach (20 km).

Is there a spa on site at Holiday Inn Niagara Falls - By The Falls by IHG?

No, there is no spa at this property. Burning Springs Spa & Thermal Pools is a short 8-minute walk away.

Does Holiday Inn Niagara Falls - By The Falls by IHG have a pool?

Yep, and guests love it! Holiday Inn Niagara Falls - By The Falls by IHG has an outdoor pool and an indoor pool. The pool is open 10:00 AM to 10:30 PM.

What luxury perks are available at Holiday Inn Niagara Falls - By The Falls by IHG?

Holiday Inn Niagara Falls - By The Falls by IHG features an outdoor pool, an indoor pool and 1 hot tub.

Is Holiday Inn Niagara Falls - By The Falls by IHG family-friendly?

You bet! With amenities such as laundry facilities and an outdoor pool, as well as free infant beds in the guestrooms, it's no surprise that Holiday Inn Niagara Falls - By The Falls by IHG is a hit with families.

Does Holiday Inn Niagara Falls - By The Falls by IHG serve breakfast?

Yeah, our visitors highly rate the full brekkie here! Served daily between 8:00 AM and 11:30 AM, this is the spot to fuel up for a day full of adventure.

Is there a free airport shuttle available at Holiday Inn Niagara Falls - By The Falls by IHG?

No, Holiday Inn Niagara Falls - By The Falls by IHG does not offer an airport shuttle service.

Is there a bar or restaurant at Holiday Inn Niagara Falls - By The Falls by IHG?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast, lunch and dinner.

What time are check-in & check-out at Holiday Inn Niagara Falls - By The Falls by IHG?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Holiday Inn Niagara Falls - By The Falls by IHG?

No, only service animals are allowed.

Holiday Inn Niagara Falls - By The Falls by IHG Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 1760 out of 3527 reviews
Rating 8 - Good. 1033 out of 3527 reviews
Rating 6 - Okay. 429 out of 3527 reviews
Rating 4 - Poor. 160 out of 3527 reviews
Rating 2 - Terrible. 145 out of 3527 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

Reviews

2/10 Terrible

Corrado

Travelled with family
Disliked: Amenities, property conditions & facilities
the room was missing a chair do i could not sit at the desk and do my work. Apart from that, the heater had a max of 78 fahrenheit but the room was freezing. i could not sleep well due to the temperature of the room which was more like 70 and not 78. And lastly it says that check in is at 3pm??? i arrived at 430 pm and the room was still not ready i had to wait in the lobby 20 min to get the room key. It is a disorganized place that is cutting corners with the heating to save money. Will never return.
Stayed 1 night in Dec 2025

10/10 Excellent

Yvonne

Liked: Cleanliness, amenities, property conditions & facilities
All of the above
Stayed 1 night in Dec 2025

10/10 Excellent

Paul

Liked: Cleanliness
Service on point..room clean ...area on point ..restaurant great ...great and thanks
Stayed 3 nights in Dec 2025

2/10 Terrible

Ellen

Travelled with family
Liked: Cleanliness, property conditions & facilities
The walls seem to be paper thin because ANYTHING and EVERYTHING I could hear ALL NIGHT! Even things going on outside. Between the neighbors kids screaming (I don't blame the children, the parents are responsible for the child's behavior), the traffic enforcer with his whistle down the street, people coming and going to their rooms at odd hours of the night and literally just people talking at a normal tone can be heard THE ENTIRE TIME you're trying to sleep. The hotel needs to upgrade their sound proofing because wow. It was BAAAAAAAD!! I am not one to complain much at all, I tolerate a lot from others in an effort to try and be understanding of them as well but it was BAD!
Stayed 1 night in Dec 2025

8/10 Good

John

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
all fine
Stayed 1 night in Dec 2025

10/10 Excellent

Constanta

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Rooms, as always, were very clean. The front desk staff this time were very helpful and friendly. One of the receptionist even came to our room to help with the Wi-Fi connection. The pool area was a bit dark. More lighting is needed, especially when there are little kids around. Overall very nice trip. Definitely we will come back again.
Stayed 1 night in Dec 2025

10/10 Excellent

Diu

Liked: Cleanliness, property conditions & facilities
Exceptional staff easiest check in ever. Room was neat n tidy. WIFI was very weak
Stayed 1 night in Dec 2025

10/10 Excellent

Craig

Stayed 1 night in Oct 2025

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice big rooms
Stayed 1 night in Dec 2025

10/10 Excellent

Michael

Stayed 1 night in Dec 2025

10/10 Excellent

Hazel

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Theres only 1 thing I can complain is that tge fitness areas is not clean the treadmill are dusty .
Stayed 2 nights in Dec 2025

8/10 Good

Annie

Stayed 1 night in Dec 2025

10/10 Excellent

sivakumar

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
room is very neat and clean
Stayed 1 night in Dec 2025

10/10 Excellent

kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff is very attentive and pleasant, rooms are clean.
Stayed 2 nights in Dec 2025

2/10 Terrible

Mingshenhao

Stayed 1 night in Dec 2025

10/10 Excellent

Jack

Liked: Cleanliness, amenities, property conditions & facilities
Everything was nice thanks
Stayed 2 nights in Dec 2025

8/10 Good

ROMARK A.

Stayed 1 night in Dec 2025

4/10 Poor

Shohel

Disliked: Cleanliness, property conditions & facilities
I found that there were a couple things I wasn’t satisfied regarding the cleanliness and care put into this room. First of all, the chair was ripped and broken and it wasn’t replaced after reported to the reception desk. The reception desk specifically said they were out of stock of chairs. The room wasn’t clean either, hair and other dirt on the beds. We also requested for any floor that’s not ground floor yet our request was neglected. The wallpaper in the room was also poorly done, ripping and not cleanly completed.
Stayed 1 night in Dec 2025

10/10 Excellent

Elaine

Stayed 1 night in Dec 2025

10/10 Excellent

Mary Ann

Stayed 1 night in Dec 2025

6/10 Okay

Said Naim

Stayed 1 night in Dec 2025

10/10 Excellent

Samson

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good!
Stayed 1 night in Dec 2025

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, amenities
From check in to check out the staff was very nice and friendly. The restaurant attached to the hotel also served great food! My daughter loved the chocolate strawberries that were complementary with the room. Would definitely go back.
Stayed 1 night in Dec 2025

10/10 Excellent

MARK

Stayed 1 night in Dec 2025

10/10 Excellent

Larry

Liked: Cleanliness, property conditions & facilities
Yes, all the above!
Stayed 1 night in Dec 2025