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Hotel Grand Toya

3.0 star property
Comfortable hotel, walk to Toyako Hot Spring

Choose dates to view prices

Photo gallery for Hotel Grand Toya

Lake view
Fountain
Exterior
Lobby sitting area
In-room safe, desk, blackout curtains, rollaway beds
Reviews
7.6

Good

Popular amenities

  • Parking includedParking includedParking included
  • HousekeepingHousekeepingHousekeeping
  • Air conditioningAir conditioningAir conditioning
  • Free WiFiFree WiFiFree WiFi
  • Business servicesBusiness servicesBusiness services
  • 24/7 front desk24/7 front desk24/7 front desk

Your area essentials

Map
144 Toyako Onsen, Toyako, Hokkaido, 049-5721
  • Popular LocationToyako Onsen1 min walk
  • Popular LocationToyako Hot Spring6 min walk
  • Popular LocationLake Toya2 min drive
  • AirportSapporo (CTS-New Chitose)89 min drive

Room options

View all photos for Japanese-Style Room with Shared Bathroom & Private Toilet (Half Board)

In-room safe, desk, blackout curtains, rollaway beds

Japanese-Style Room with Shared Bathroom & Private Toilet (Half Board)

Highlights

Air conditioning
Heating
Flat-screen TV
Blackout curtains
Toilet with electronic bidet
2 bathrooms
Satellite channels
In-room safe
  • 20 sq m
  • Lake view
  • Sleeps 4
  • 4 Single Futons

View all photos for Japanese-Style Room with Shared Bathroom + Private Toilet (Breakfast included)

In-room safe, desk, blackout curtains, rollaway beds

Japanese-Style Room with Shared Bathroom + Private Toilet (Breakfast included)

Highlights

Air conditioning
Heating
Flat-screen TV
Blackout curtains
Toilet with electronic bidet
2 bathrooms
Satellite channels
In-room safe
  • 20 sq m
  • Lake view
  • Sleeps 4
  • 4 Single Futons

View all photos for Japanese-Style Room with Shared Bathroom + Private Toilet (Room Only)

In-room safe, desk, blackout curtains, rollaway beds

Japanese-Style Room with Shared Bathroom + Private Toilet (Room Only)

Highlights

Air conditioning
Heating
Flat-screen TV
Blackout curtains
Toilet with electronic bidet
2 bathrooms
Satellite channels
In-room safe
  • 20 sq m
  • Lake view
  • Sleeps 4
  • 4 Single Futons

View all photos for Lake View Japanese Style Room with Shared Bathroom

In-room safe, desk, blackout curtains, rollaway beds

Lake View Japanese Style Room with Shared Bathroom

  • Sleeps 4
  • 4 Single Futons

Quadruple Room With Shared Bathroom

  • Sleeps 4
  • 4 Single Futons

Similar properties

View from property
Granvillage Toya Daiwa Ryokan Annex
Parking included
Free WiFi
Restaurant
Air conditioning
4.1 out of 5, Very good, (511)
The price is NZ$126
for 1 night
includes taxes & fees
31 May - 1 Jun
Granvillage Toya Daiwa Ryokan Annex

About the area

Toyako

Hotel Grand Toya places you steps from Toyako Onsen and within a 10-minute stroll of Toyako Hot Spring. Highlights at this hotel include in-room free WiFi and free high-speed Internet. .This hotel has free WiFi in public areas, a 24-hour front desk and a gift shop. Other amenities include a coffee shop/cafe, luggage storage and a front desk safe. There's also the convenience of free self parking. .With a stay at this 3-property class Toyako hotel, you'll be 1.8 km (1.1 mi) from Lake Toya and 30.6 km (19 mi) from Rusutsu Resort.

What's nearby

  • Toyako Onsen - 1 min walk
  • Toyako Hot Spring - 6 min walk
  • Usuzanfunka Memorial Park - 10 min walk
  • Lake Toya - 2 min drive
  • Showa-shinzan - 7 min drive

Getting around

  • Toya Station - 10 min drive
  • New Chitose Airport (CTS) - 89 min drive

Restaurants

  • わかさいも本舗洞爺湖本店 - 3 min walk
  • Mogmog - 5 min walk
  • 風の音 - 4 min walk
  • スープカレーハラハル SoupCurry HLAHAL - 5 min walk
  • デメキン食堂 - 4 min walk

About this property

Hotel Grand Toya

Comfortable hotel, walk to Toyako Hot Spring
There's a coffee shop/cafe on site. Public spaces have free WiFi. Hotel Grand Toya offers its guests hot springs. A vending machine, gift shops/newsstands, and a front desk safe are also featured at Hotel Grand Toya. Self parking is free.

Smoking is allowed in designated areas at this 3-star Toyako hotel.

  • 39 guestrooms or units
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Gift shop
  • Lift
  • Smoking in designated areas
  • Coffee shop
  • 1 conference room
Hotel Grand Toya offers 39 air-conditioned accommodations with a safe and complimentary slippers. Flat-screen televisions come with satellite channels.

Guests have access to shared bathrooms. Bathrooms include toilets with an electronic bidet and children's slippers. This Toyako hotel provides complimentary wired and wireless Internet access. Housekeeping is offered on a daily basis and hairdryers can be requested.

Services include massages. Public bath/onsen services include an indoor mineral hot spring (onsen) and yukata (Japanese robe). These services feature separate men's and women's areas. There are hot springs on site.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site

Food and drink

  • Free breakfast available
  • A coffee shop/cafe

Things to do

  • Hot springs

Family friendly

  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Daily housekeeping

Business services

  • Meeting room

Spa

  • Hot springs
  • Indoor mineral hot springs (onsen)
  • Massage
  • Outdoor mineral hot springs (onsen)
  • Separate men/women areas in public bath
  • Yukata (Japanese robes)

Accessibility

  • Lift

More

  • Ballroom
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • 2 bathrooms
  • Children's slippers
  • Hair dryer on request
  • Slippers
  • Toilet with electronic bidet
  • Towels

Entertainment

  • Flat-screen TV with satellite channels

More

  • Air conditioning
  • Desk
  • Heating
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 9 PM
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Guests booked in Half Board rates must check-in by 6 PM to receive dinner.
This property's rollawayextra bed fee is charged for children ages 2-6

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for JPY 1100.0 per stay.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: JPY 1100.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve rollaway/extra beds
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Guests must contact this property in advance to reserve rollaway/extra beds. This property accepts Visa, Mastercard, American Express and JCB International. Cash is not accepted. 

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

Hotel Grand Toya
Grand Toya
Hotel Grand Toya Toyako-Cho, Hokkaido, Japan
Hotel Grand Toya Hotel
Hotel Grand Toya Toyako
Hotel Grand Toya Hotel Toyako

Frequently asked questions

What is the cancellation policy at Hotel Grand Toya?

Hotel Grand Toya offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel Grand Toya?

As of 17 May 2024, prices found for a 1-night stay for 2 adults at Hotel Grand Toya on 27 May 2024 start from NZ$136.42, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hotel Grand Toya?

Yep, Hotel Grand Toya has a free self car park.

Does Hotel Grand Toya serve breakfast?

Yeah, Japanese brekkie is available daily between 7:00 AM and 9:00 AM.

Is there a free airport shuttle available at Hotel Grand Toya?

No, Hotel Grand Toya does not offer an airport shuttle service.

What time are check-in & check-out at Hotel Grand Toya?

Check-in begins at 2 PM. Check-out time is 10 AM.

Are pets allowed at Hotel Grand Toya?

No, only service animals are allowed.

Hotel Grand Toya Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 33 out of 130 reviews" "
Rating 8 - Good. 47 out of 130 reviews" "
Rating 6 - Okay. 34 out of 130 reviews" "
Rating 4 - Poor. 12 out of 130 reviews" "
Rating 2 - Terrible. 4 out of 130 reviews" "

7.6/10

Cleanliness

7.8/10

Staff & service

8.0/10

Amenities

6.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Yen Ping

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Hotel was a bit dated but was clean. Room was big enough for three. But do note that there is no shower in the room so we had to use the public bathroom on level 1. View of lake from the room was amazing.
Stayed 2 nights in May 2023

8/10 Good

Yun Seong

Travelled with family
Liked: Cleanliness, staff & service
This is an older hotel, and it has its charm. Japanesd style rooms and also common bath area at the basement. Staff were very helpful, one even parked my car, and have English explanation especially for the protocol to use the public bath. Right by the lakeside, and we have a room with great view of lake and mountain. Did not eat there as it was an over nighter for us. Good place to experience onsen, Japanese style room, reminding me of ryokans.
Stayed 1 night in Apr 2023

10/10 Excellent

John, Austin

Stayed 2 nights in Oct 2021

6/10 Okay

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Feb 2020

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Value for money and good service
Our family of 4 stayed in a very comfortable spacious room. Really incredible that its so spacious. The hotel is really value for money. They were very generous with their food, their amenities and though the onsen is not as big as those very big hotels, I like the privacy and its comfortable enough for our one night stay. The lady serving us our breakfast was very polite and sincere. She also taught us some Japanese meal customs. It can be seen that that food was prepared with dedication. We enjoyed both the breakfast and dinner. Thanks for the good service.
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Very close to the bus station. Good onsen. Great dinner and breakfast. Nice staff. Area was nice. Room view was majestic. 10a checkout time was kind of too early. Free luggage storage only until12p. Hallway smelled bad like someone smoked there.
Stayed 1 night in Dec 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A night with firework
Excellent location and friendly staff. The hotel is a bit old, yet it is comfortable. It is good to see the firework inside the room (first 10 mins of the show).
Stayed 1 night in Oct 2019

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfectly situated traditional onsen hotel.
Had a great time. Situation perfect. Staff excellent. Onsen functions well even if it's not the most beautiful.
Stayed 1 night in Sep 2019

8/10 Good

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Check out time should extend to 11am instead of 10
Good view , fresh air, nice . Really enjoyed
Stayed 1 night in Jun 2019

8/10 Good

Shinn Shyong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location, very traditional Japanese style hotel with nice hot spring bath. Highly recommend.
Stayed 1 night in Apr 2019