Skip to main content
Beginning of main content

Enter dates to see availability

Hotel Description

A luxury stay in Toyako awaits you at The Windsor Hotel TOYA. You'll be 9 km (5.6 mi) from Lake Toya and 30.4 km (18.9 mi) from Rusutsu Resort. Highlights at this ski hotel include a full-service spa, a golf course, and a restaurant.

A day of pampering at ウィンザー ブルームスパ can include body scrubs, aromatherapy, and thalassotherapy along with access to the hot springs/mineral springs. The restaurant, Gilligans Island, serves French cuisine and is open for breakfast, lunch, and dinner. At the hotel's own lounge bar, you can stop for a drink. With ski-in ski-out access, there's more time for cross-country skiing and snowboarding and you'll find skiing lessons on site. Business amenities include a meeting room and conference space. Plus you'll find free WiFi in public areas, a coffee shop/cafe, and coffee/tea in a common area. Each morning cooked-to-order breakfast is served between 7:00 AM and 10:00 AM. There's also free self parking, along with the convenience of free train pick-up service.

In the area of this 5-star Toyako hotel, you'll find Toyako Hot Spring.

Superior Twin Room, Non Smoking, Ocean View

Bed Count 2 Twin Beds Maximum Occupancy 3 Max
NZ$325* Per night/room 23 May - 24 May

Superior Twin Room, Non Smoking, Lake View

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Junior Double Room, Non Smoking, Lake View

Bed Count room.options.bedSize.TwinXLBed Maximum Occupancy 2 Max

Traditional Room, Non Smoking

Bed Count room.options.bedSize.Futon Maximum Occupancy 2 Max

Junior Twin Room, Non Smoking, Lake View

Bed Count room.options.bedSize.TwinXLBed Maximum Occupancy 3 Max

Junior Double Room, Non Smoking, Ocean View

Bed Count room.options.bedSize.TwinXLBed Maximum Occupancy 2 Max

Property Features

During the winter, enjoy onsite recreation like cross-country skiing, snowboarding, and snow tubing and return when the snow melts for a round of golf at the onsite golf course. Conveniences like skiing lessons, ski equipment rentals, and ski passes allow you to spend less time with logistics and more time on the slopes. When the sun goes down, sip après-ski drinks in the hotel's bar. Along with a restaurant, there's a coffee shop/cafe on site. Public spaces have free WiFi. Limited free parking is available on a first-come, first-served basis. Smoking is allowed in designated areas at this 5-star Toyako hotel.

  • 368 guestrooms or units
  • Poolside lounge chairs
  • Ski lift tickets
  • Ski equipment rentals
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Library
  • Convenience store
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi

Parking

Free self parking , Parking (limited spaces)

Transport

  • Property shuttles: Free train station pick-up
  • Parking: Free self parking

Room Amenities

The Windsor Hotel TOYA offers 368 air-conditioned accommodations with safes and complimentary newspapers. A pillow menu is available. LCD televisions come with satellite channels. Bathrooms include shower/tub combinations, bathrobes, slippers, and bidets. This Toyako hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is offered daily and irons/ironing boards can be requested.

  • LCD television
  • Satellite channels
  • Refrigerator
  • Pillow options
  • Shower and tub combination
  • Housekeeping (daily)
  • Newspapers (free)
  • Hair dryer
  • Safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Bidet
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout drapes
  • Air conditioning

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily from 7:00 AM to 10:00 AM.

Gilligans Island - This restaurant specializes in French cuisine and serves breakfast, lunch, and dinner.

La voute - This restaurant specializes in Chinese cuisine and serves dinner only. Open select days.

Tojisanka - This restaurant specializes in Japanese cuisine and serves breakfast and dinner. Open select days.

Kogetsu - This restaurant specializes in sushi and serves dinner only. Reservations are required. Open select days.

Windsor Out of Africa - This restaurant specializes in Japanese cuisine and serves lunch and dinner. Reservations are required. Open daily.

Spa Services

  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Thalassotherapy treatments
  • Spa tub in spa
  • Hot springs/mineral springs in spa
  • Indoor mineral hot springs (Japanese-style onsen)
  • Outdoor mineral hot springs (Japanese-style onsen)

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight

Special check-in instructions:

This property offers transfers from the train station. To arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation. The front desk is open daily from 6 AM - midnight. To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Guests should notify this property in advance of their anticipated arrival time.

Reservations are required for dinner at all onsite restaurants and must be made at 6 PM the day prior.

The entire property will be closed for renovations on February 20-22, March 11-13 and 28-30, April 2-4 and 10-12, November 14-16 and 25-28, December 11-13 and 18-21, 2024.

The Windsor Hotel TOYA offers transfers from the train station. Please contact the property at the number on the booking confirmation 48 hours prior to arrival with your arrival details. The front desk at this property is open daily from 6 AM - midnight.
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children 12 and younger are not allowed at this property. All guests older than 12 are welcome.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, and cash.

  • Front desk opens daily at 6 AM
  • Front desk closes daily at midnight
  • Debit cards not accepted
  • Staffed front desk
  • Staff wear personal protective equipment
  • Protective clothing is not available for guests
  • No shield between guests and staff in main contact areas
  • Guests are not provided with hand sanitiser
  • Social distancing measures are not in place
  • Contactless check-in is not available
  • Property is not currently implementing any enhanced cleaning measures
  • Individually wrapped food options are not available
  • No gap period between guests' stays
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Cashless transactions are not available
  • Masks are not compulsory at the property
  • Contactless food service / room service is not available
  • Reservation is not required for facilities on site
  • Mobile key entry is not available
  • Food service not has not been amended for enhanced safety

Fees

Guests will be asked to pay the following charges at the property:

  • Boat transfer per adult: JPY 3.50 (one-way)

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately JPY 4840 per person
  • Early check-in is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Windsor Toya
  • Toya Windsor
  • Toya Windsor Hotel
  • Windsor Hotel Toya
  • Windsor Toya
  • Windsor Toya Hotel
  • The Windsor Hotel Toya Toyako-Cho, Hokkaido, Japan
  • Windsor Hotel Toyako Cho
  • The Windsor Hotel Toya Toyako-Cho
  • The Windsor Hotel TOYA Hotel
  • The Windsor Hotel TOYA Toyako
  • The Windsor Hotel TOYA Hotel Toyako

You should know

  • Reservations are needed for golf tee times. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children 12 years old and younger aren't allowed at this property.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
url importing http://www.wotif.co.nz/Toyako-Hotels-The-Windsor-Hotel-TOYA.h4367971-p2.Hotel-Reviews?rm1=a2&
There was an error importing /Toyako-Hotels-The-Windsor-Hotel-TOYA.h4367971-p2.Hotel-Reviews?rm1=a2&, error: javax.servlet.jsp.JspTagException: 301 http://www.wotif.co.nz/Toyako-Hotels-The-Windsor-Hotel-TOYA.h4367971-p2.Hotel-Reviews?rm1=a2&

Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.