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4.1 out of 5

"Clean and tidy, have stayed there before, will stay again. " More

By a verified traveller on Wed 02 Aug 2023

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Hotel Description

At Ruapehu Mountain Motel & Lodge you'll be 2.4 km (1.5 mi) from Ohakune Old Coach Road and 2.6 km (1.6 mi) from Big Carrot. Highlights at this ski hotel include free in-room WiFi.

This pet-friendly hotel offers free WiFi in public areas, tour/ticket assistance, and a fireplace in the lobby. Other amenities include laundry facilities and ski storage. Each morning cooked-to-order breakfast is served between 7:30 AM and 9:00 AM. Bring your pet along and take advantage of this property's pet-friendly amenities including food and water bowls and an off-leash area. There's also free self parking, along with the convenience of free train pick-up service.

Sights in the region of this 3-star Ohakune hotel include Turoa Ski Area and Whakapapa Ski Area.

Studio (Loft)

Bed Count 1 Queen Bed Maximum Occupancy 5 Max

Studio

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Standard Apartment, 2 Bedrooms

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Standard Room, 2 Single Beds, Ensuite

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Standard Room, 1 Queen Bed, Ensuite

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Chalet, 4 Bedrooms

Bed Count 8 Twin Beds Maximum Occupancy 10 Max

Ruapehu Mountain Motel & Lodge ratings based on 106 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Ruapehu Mountain Motel & Lodge

Everyone (58) Couples (14) Family (34)
4 out of 5

Posted by on 2 Jan. 2024

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Comment from Hotel Management

6 Jan. 2024 by Lee

Thanks for staying with us Peter. Appreciate your rating,Happy New Year

5 out of 5
Great place to stay

Posted by on 31 Aug. 2023

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Comment from Hotel Management

23 Oct. 2023 by Lee

Thank you so much Mark. We really appreciate your rating and comment.Please visit us again next time you are in the Ruapehu

4 out of 5
Clean and tidy, have stayed there before, will stay again.

Posted by on 2 Aug. 2023

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4 out of 5
Lack of information material about facilities available. No information on times,place and how to book breakfast. No outlets for charging your phone. 3 beds in unit and only 1 chair.

Posted by on 16 Mar. 2023

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Comment from Hotel Management

17 Mar. 2023 by Lee

Hi Genevieve,Thanks so much for your good rating.To order Breakfast just ask us at reception - we are available 12 hours/day.Also, not sure what you need to charge your phone - there are 8! outlets in your room; and about 20 chairs in the lounge (i.e your living space) just down the hallway.Hope your onward journeys are going well,Cheers Kevin.

4 out of 5

Posted by on 26 Feb. 2023

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3 out of 5
Handy to local hotels and restaurants. Quiet and easily accessible.

Posted by on 30 Dec. 2022

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Comment from Hotel Management

30 Dec. 2022 by Lee

Thanks for your comments Douglas.Hope you are enjoying the lovely weather.Cheers Leigh

3 out of 5

Posted by on 21 Jul. 2021

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2 out of 5
Unfriendly and rude

Posted by on 13 Jul. 2021

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Comment from Hotel Management

13 Jul. 2021 by Lee

Humm - not really able to give a sensible response to this comment :). Have a great day folks.

4 out of 5

Posted by on 11 May 2021

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Comment from Hotel Management

30 May 2021 by Lee

Thank you for your great rating. Appreciate you staying with us. See you next time you visit Ohakune.

4 out of 5
Sheets had a small No power point beside the bed Shower hot and cold adjuster needs an upgrade TV remotes not available They charge for internet after 500mb ??? Location is great and very quite. The only Staff on-site was very friendly

Posted by on 5 Apr. 2021

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Comment from Hotel Management

5 Apr. 2021 by Lee

Thank you for your comments, Hope you had a lovely Easter.

About the Ruapehu Mountain Motel & Lodge

Location 4-6 Foyle Street, Ohakune, 4625

Property Features

Ruapehu Mountain Motel & Lodge offers its guests tour/ticket assistance, ski storage, and a fireplace in the lobby. Public spaces have free WiFi. Free self parking is available. This 3-star Ohakune hotel is smoke free.

  • 1 floor
  • 29 guestrooms or units
  • 5 buildings
  • Ski equipment storage
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Tour and ticket information
  • Pool or billiards table
  • Fireplace in lobby
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Parking (limited spaces)

Transport

  • Property shuttles: Free train station pick-up; area shuttle and ski shuttle
  • Parking: Free self parking

Room Amenities

Ruapehu Mountain Motel & Lodge offers 29 accommodations with hair dryers and complimentary toiletries. Each accommodation is individually furnished and decorated. This Ohakune hotel provides complimentary wireless Internet access. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include showers. Cribs/infant beds (complimentary) are also available. Housekeeping is provided daily.

  • Private outdoor space
  • Refrigerator
  • Coffee maker
  • Kitchenware
  • Shower
  • Cribs (free)
  • Housekeeping (daily)
  • Hair dryer
  • Toiletries (free)
  • Heating
  • Unique furnishings
  • Unique decor
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily from 7:30 AM to 9:00 AM.

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 7:30 PM

Special check-in instructions:

This property offers transfers from the train station. Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. The front desk is open daily from 8:00 AM - 5:30 PM. If you are planning to arrive after 7:30 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Guests planning to arrive outside of normal check-in hours must contact this property in advance to arrange check-in.

Ruapehu Mountain Motel & Lodge offers transfers from the train station. Please contact the property at the number on the booking confirmation with your arrival details prior to travel. The front desk at this property is open daily from 8:00 AM - 5:30 PM.
Guests arriving after 7:30 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for NZD 35 per night.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: NZD 35 per pet, per night
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Food and water bowls and an off-leash area are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, and cash. Noise-free guestrooms cannot be guaranteed.

Contactless check-in and contactless check-out are available.

  • No lifts
  • Noise-free rooms not guaranteed
  • Pets allowed in specific rooms only
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Front desk opens daily at 8:00 AM
  • Front desk closes daily at 5:30 PM
  • Debit cards not accepted
  • Staffed front desk
  • Pets cannot be left unattended
  • Property is cleaned with disinfectant
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Temperature checks are not available to guests
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately NZD 20 for adults and NZD 20 for children
  • Pet fee: NZD 35 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: NZD 35 per night
  • Credit card charges are subject to a surcharge of 2 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Ruapehu Mountain
  • Ruapehu Mountain Motel & Lodge
  • Ruapehu Mountain Motel & Lodge Ohakune
  • Ruapehu Mountain Motel Lodge
  • Ruapehu Mountain Motel Lodge Ohakune
  • Ruapehu Mountain & Ohakune
  • Ruapehu Mountain Motel & Lodge Hotel
  • Ruapehu Mountain Motel & Lodge Ohakune
  • Ruapehu Mountain Motel & Lodge Hotel Ohakune

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.