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Westgate Palace Hotel / Universal / I-Drive

4.0 star property
Family-friendly resort with fitness centre and free theme park shuttle

Photo gallery for Westgate Palace Hotel / Universal / I-Drive

Outdoor pool, pool umbrellas
American cuisine, pool views
Signature Suite, 2 Bedrooms | Private kitchen
Terrace/patio
Full-sized fridge, microwave, oven, stovetop

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Breakfast available
  • Room service
  • Laundry
  • 24/7 front desk

Explore the area

View map
6145 Carrier Drive, Orlando, FL, 32819
  • Universal Orlando Resort
    ‪16 min walk‬
  • Universal’s Volcano Bay
    ‪1 min drive‬
  • Universal Studios Florida
    ‪3 min drive‬
  • Orlando, FL (MCO-Orlando Intl.)
    ‪19 min drive‬

Room options

View all photos for Signature Suite, 2 Bedrooms

Signature Suite, 2 Bedrooms | Private kitchen

Signature Suite, 2 Bedrooms

9.4 out of 10
Exceptional
(99 reviews)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dishwasher
Flat-screen TV
  • 57 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Family Suite

Down duvets, in-room safe, laptop workspace, iron/ironing board

Family Suite

Highlights

Separate dining area
Separate sitting area
Air conditioning
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dishwasher
Flat-screen TV
  • 57 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Signature Suite, 2 Bedrooms (Deluxe)

Full-sized fridge, microwave, oven, stovetop

Signature Suite, 2 Bedrooms (Deluxe)

9.0 out of 10
Wonderful
(66 reviews)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dishwasher
Flat-screen TV
  • 65 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 Queen Bed, 1 Double Sofa Bed and 2 Twin Beds

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About the area

Orlando

A family-friendly stay in Orlando awaits you at Westgate Palace Hotel / Universal / I-Drive. Within a 20-minute stroll, you'll find popular places like Universal Orlando Resort and CoCo Key Water Resort. Highlights at this resort include a restaurant, an outdoor swimming pool and in-room kitchens. .The delicatessen, Drafts Sports Bar & Grill, serves American cuisine. At the resort's own lounge bar or poolside bar, you can enjoy a drink. Enjoy the gym and kids' swimming pool as well as access to basketball and volleyball. Other amenities include free Wi-Fi in public areas, a snack bar/deli and laundry facilities. Each morning continental breakfast is served between 7 AM and 11 AM. There's also free self parking, along with the convenience of a free theme park shuttle. .Within a 30-minute walk of this 4-property class International Drive District resort, attractions include The Orlando Eye at ICON Park and Universal CityWalk.
View more Resorts in OrlandoOpens in a new window

What's nearby

  • CoCo Key Water Resort - 10 min walk - 0.9 km
  • Universal Orlando Resort - 16 min walk - 1.3 km
  • Universal’s Volcano Bay - 1 min drive - 1.1 km
  • The Orlando Eye at ICON Park - 2 min drive - 2.1 km
  • Universal Studios Florida - 3 min drive - 3.1 km

Getting around

  • Orlando Station - 19 min drive
  • Sand Lake Road Station - 25 min drive
  • Orlando International Airport (MCO) - 28 min drive

Restaurants

  • ‪The Wave Maker’s Pool Bar - ‬7 min walk
  • Cafe Mineiro Brazilian Steakhouse
  • ‪Applebee's Grill + Bar - ‬13 min walk
  • ‪Murphy's Pub Orlando - ‬10 min walk
  • Divina Carne

About this property

Westgate Palace Hotel / Universal / I-Drive

Family-friendly resort with fitness centre and free theme park shuttle
Westgate Palace Hotel / Universal / I-Drive offers its guests a kids' pool, an outdoor pool, and a fitness centre. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi.

Business amenities include a business centre and a meeting room. A terrace, barbecue grills, and an arcade/games room are also featured at the family-friendly Westgate Palace Hotel / Universal / I-Drive. You'll have access to the health club at a partner property. Free self parking is available.

This 4-star Orlando resort is smoke free.

  • 408 guestrooms or units
  • 19 levels
  • 2 buildings
  • Built in 2003
  • Deli
  • Umbrellas for the pool
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Terrace
  • BBQ grill(s)
  • Outdoor picnic space
  • ATM
  • Lift
  • No smoking on site
  • Bar or lounge
  • 1 conference room
  • Bar by the pool
  • Dining venue
Westgate Palace Hotel / Universal / I-Drive offers 408 accommodations with washers/dryers and laptop-compatible safes. This accommodation offers separate sitting areas. Beds feature down duvets. Accommodation at this 4-star resort has kitchens with full-sized fridge/freezers, stovetops, microwaves and separate dining areas. Bathrooms include a shower, complimentary toiletries and hairdryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)). Flat-screen televisions come with premium cable channels. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on request.

Languages

English, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free theme park shuttle
  • Free self parking on site
  • RV/bus/lorry parking on site

Food and drink

  • Daily continental breakfast available 7 AM to 11 AM for a fee: USD 7 to 15 per person
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Drafts Sports Bar & Grill

Things to do

  • Arcade/game room
  • Basketball
  • Children's pool
  • Fishing
  • Gym
  • Outdoor pool
  • Playground
  • Volleyball

Family friendly

  • Arcade/game room
  • Children's pool
  • Free cot
  • Free theme park shuttle
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • In-room washer/dryer
  • Laundry facilities
  • Living room
  • Outdoor pool
  • Playground
  • Separate in-room dining area
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Meeting room

Outdoors

  • Barbecue grill
  • On a lake
  • Picnic area
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 19 floors
  • 2 buildings
  • Built in 2003
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchen
  • Limited room service
  • Microwave
  • Oven
  • Separate dining area

More

  • Air conditioning (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Living room
  • Phone
  • Separate sitting area
  • Washer/dryer

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 11:00 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 10:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 150 per accommodation, per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 60 lb per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 200 per stay
  • Resort fee: USD 24.73 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Fitness centre access
  • In-room coffee
  • In-room safe
  • Phone calls
  • Pool access
  • Sporting facilities or equipment

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately USD 7 to 15 per person
  • Pet fee: USD 150 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and Discover. Cash is not accepted. 

We should mention

  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Westgate Palace Condo Resort
Westgate Palace Two Bedroom Condo Resort
Westgate Palace Two Bedroom Condo Resort Condo
Westgate Palace Two Bedroom Condo Resort Condo Orlando
Westgate Palace Two Bedroom Condo Resort Orlando
Westgate Palace Two Bedroom Orlando
Westgate Palace Two Bedroom
Westgate Two room Orlando

Frequently asked questions

What is the cancellation policy at Westgate Palace Hotel / Universal / I-Drive?

Westgate Palace Hotel / Universal / I-Drive offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Westgate Palace Hotel / Universal / I-Drive?

Yep, Westgate Palace Hotel / Universal / I-Drive has a free self car park.

Does Westgate Palace Hotel / Universal / I-Drive have a pool?

Westgate Palace Hotel / Universal / I-Drive has an outdoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar.

Does Westgate Palace Hotel / Universal / I-Drive have a waterslide?

No, there is no waterslide at Westgate Palace Hotel / Universal / I-Drive, but CoCo Key Water Resort is a short 11-minute walk away.

Is Westgate Palace Hotel / Universal / I-Drive family-friendly?

You bet! With amenities such as a children's pool and children's meals, as well as free infant beds in the guestrooms, it's no surprise that Westgate Palace Hotel / Universal / I-Drive is a hit with families.

Does Westgate Palace Hotel / Universal / I-Drive serve breakfast?

Yep, continental brekkie is served daily from 7 AM to 11 AM.

Is there a free airport shuttle available at Westgate Palace Hotel / Universal / I-Drive?

No, Westgate Palace Hotel / Universal / I-Drive does not offer an airport shuttle service.

Is there a bar or restaurant at Westgate Palace Hotel / Universal / I-Drive?

Yep, they've got a lounge bar and an onsite restaurant that serves American cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Westgate Palace Hotel / Universal / I-Drive?

Check-in begins at 4:00 PM. Check-out time is 10:00 AM.

Westgate Palace Hotel / Universal / I-Drive Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 637 out of 1006 reviews
Rating 8 - Good. 212 out of 1006 reviews
Rating 6 - Okay. 85 out of 1006 reviews
Rating 4 - Poor. 29 out of 1006 reviews
Rating 2 - Terrible. 43 out of 1006 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Kevin Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful property. Only me, but had two rooms, two bathrooms, kitchen and a leather sofa. The place was too-notch. No complaints.
Stayed 3 nights in Apr 2025

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, property conditions & facilities
Our stay was great, clean & big rooms, Marilyn at the front desk was great.
Stayed 2 nights in May 2025

8/10 Good

Catherine

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay. The front of the house staff were so welcoming and helpful. Unfortunately , the bar staff was not great. I had to wait almost 40 minutes to pay for some ice cream bars because the person working at the bar was inefficient. Otherwise, everything was great!
Stayed 7 nights in Apr 2025

8/10 Good

Shannon

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Apr 2025

10/10 Excellent

Lynette, Old bridge

Stayed 2 nights in May 2025

10/10 Excellent

Stacy, Port St Lucie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a great experience
Stayed 2 nights in Apr 2025

10/10 Excellent

Kris

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great property, excellent staff. Central location we had a blast.
Stayed 3 nights in May 2025

4/10 Poor

Robert

Travelled with family
Disliked: Property conditions & facilities
I spent a lot of time thinking about this review. Some elements were outside the control of the hotel, and I understand that...but some were. First the good: located very close to Universal Orlando resort. Easy, FREE parking, and the bathroom in the room was very nice (rain shower was a great touch). The uncontrollable: the main road to access the hotel was under massive construction during our stay. This made getting anywhere harder than it needed to be. The bad: ok...so here's the main problem. The room was full of miniature ants. They were in the window by the couch as well as all over the kitchen counter by the coffee machine. I took a video of them. We had a packed schedule and arrived late so I didn't get a chance to bring this up until later in our trip...that part is on me. BUT...the staff seemed totally disinterested in this. They didn't apologize or provide any compensation or anything. Just, "Oh. Ok...we'll have to look into that." Really put us off and we will not be staying there again.
Stayed 6 nights in Apr 2025

10/10 Excellent

Cesar R

Liked: Cleanliness
Awesome property
Stayed 3 nights in Apr 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2025

10/10 Excellent

Marco A

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2025

8/10 Good

Jason

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a nice stay
Stayed 5 nights in Apr 2025

10/10 Excellent

Ahquill

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful resort! The updated hotel room was lovely and spacious for this family of 5. The kitchen/livingroom along with 2 bathrooms and several free amenities on site made it a very easy choice to book here. The outdoor pool and deck area is absolutely relaxing and wonderful. We had a breathtaking view from the 15th floor! My family enjoyed our experience and would absolutely book again.
Stayed 3 nights in May 2025

4/10 Poor

Yohanny

Liked: Amenities
Charged us $49 dollars more than what we paid and asked for deposit too
Stayed 2 nights in May 2025

10/10 Excellent

Valentina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Apr 2025

6/10 Okay

Natasha

Travelled with family
Disliked: Property conditions & facilities
The playground, volleyball and basketball courts were not able to be used during our stay because they were doing renovations to one of their buildings.
Stayed 4 nights in Apr 2025

10/10 Excellent

Ndeye

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wasn’t busy but we enjoyed it the amenities were nice
Stayed 2 nights in May 2025

10/10 Excellent

Kendreuna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Johneric Feranil

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Apr 2025

10/10 Excellent

Heather L, Malaga

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall really liked the hotel. Our only real issues we had was with getting to the hotel because there is so mucb construction. The gos kept sending us to the side that was closed and did not give us an alternate route. Eventually we found a way arpund but not without thr ststem trying to have as do a u turn into a closed off area. I think it woukd be helpful if the staff communicate that to people staying so that they dont have the same trouble we did. The restaurant hours are a bit wonky as well so we never actually got to eat there but the pool was decent and clean, the room doesnt do service daily but anytime we called down, the garbage was picked up and fresh towels were given. There were places we could walk easily for both dining, activities and shopping. Overall we would stay again.
Stayed 9 nights in Apr 2025

8/10 Good

Liping

Liked: Staff & service, amenities, property conditions & facilities
None
Stayed 3 nights in Apr 2025

4/10 Poor

Robert

Travelled with family, Business traveller, Travelled with group
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Good for price. Rooms not updated. Outlets inconveniently placed and do not work. Lack of amenities. Staff is very kind and friendly. There is no cleaning/turndown service. Our room was placed next to a construction site (with construction at night) and the hotel was mostly empty.
Stayed 5 nights in Apr 2025

10/10 Excellent

Ignacio

Stayed 2 nights in Apr 2025

10/10 Excellent

Emil Martinez

Stayed 3 nights in Apr 2025

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Richard at check out was top knotch
Stayed 6 nights in Apr 2025