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Westgate Palace Hotel / Universal / I-Drive

4.0 star property
Family-friendly resort with fitness centre and free theme park shuttle

Photo gallery for Westgate Palace Hotel / Universal / I-Drive

Outdoor pool, pool umbrellas
American cuisine, pool views
Terrace/patio
Signature Suite, 2 Bedrooms | Private kitchen
Full-sized fridge, microwave, oven, stovetop

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Breakfast available
  • Room service

Explore the area

Map
6145 Carrier Drive, Orlando, FL, 32819
  • Universal Orlando Resort
    ‪16 min walk‬
  • Universal’s Volcano Bay
    ‪1 min drive‬
  • Universal Studios Florida
    ‪3 min drive‬
  • Orlando, FL (MCO-Orlando Intl.)
    ‪19 min drive‬

Room options

View all photos for Signature Suite, 2 Bedrooms

Signature Suite, 2 Bedrooms | Private kitchen

Signature Suite, 2 Bedrooms

9.2 out of 10
Wonderful
(93 reviews)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dishwasher
Flat-screen TV
  • 57 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

View all photos for Family Suite

Down duvets, in-room safe, laptop workspace, iron/ironing board

Family Suite

Highlights

Separate dining area
Separate sitting area
Air conditioning
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dishwasher
Flat-screen TV
  • 57 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

View all photos for Signature Suite, 2 Bedrooms (Deluxe)

Full-sized fridge, microwave, oven, stovetop

Signature Suite, 2 Bedrooms (Deluxe)

9.0 out of 10
Wonderful
(64 reviews)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dishwasher
Flat-screen TV
  • 65 sq m
  • Sleeps 6
  • 1 Queen Bed, 1 Double Sofa Bed and 2 Single Beds

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About the area

Orlando

A family-friendly stay in Orlando awaits you at Westgate Palace Hotel / Universal / I-Drive. Within a 20-minute stroll, you'll find popular places like Universal Orlando Resort and CoCo Key Water Resort. Highlights at this resort include a restaurant, an outdoor swimming pool and in-room kitchens. .The delicatessen, Drafts Sports Bar & Grill, serves American cuisine. At the resort's own lounge bar or poolside bar, you can enjoy a drink. Enjoy the gym and kids' swimming pool as well as access to basketball and volleyball. Other amenities include free Wi-Fi in public areas, a snack bar/deli and laundry facilities. Each morning continental breakfast is served between 7 AM and 11 AM. There's also free self parking, along with the convenience of a free theme park shuttle. .Within a 30-minute walk of this 4-property class International Drive resort, attractions include The Orlando Eye at ICON Park and SEA LIFE Orlando Aquarium.
View more Resorts in OrlandoOpens in a new window

What's nearby

  • CoCo Key Water Resort - 10 min walk - 0.9 km
  • Universal Orlando Resort - 16 min walk - 1.3 km
  • Universal’s Volcano Bay - 1 min drive - 1.1 km
  • The Orlando Eye at ICON Park - 2 min drive - 2.1 km
  • Universal Studios Florida - 3 min drive - 3.1 km

Getting around

  • Orlando Station - 19 min drive
  • Sand Lake Road Station - 25 min drive
  • Orlando International Airport (MCO) - 28 min drive

Restaurants

  • ‪Dockside's Pier 8 Market - ‬9 min walk
  • ‪The Wave Maker’s Pool Bar - ‬7 min walk
  • ‪Sunset Lounge - ‬8 min walk
  • ‪Chili's Grill & Bar - ‬7 min walk
  • ‪Cafe Mineiro Brazilian Steakhouse - ‬12 min walk

About this property

Westgate Palace Hotel / Universal / I-Drive

Family-friendly resort with fitness centre and free theme park shuttle
Westgate Palace Hotel / Universal / I-Drive offers its guests a kids' pool, an outdoor pool, and a fitness centre. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi.

Business amenities include a business centre and a meeting room. A terrace, barbecue grills, and an arcade/games room are also featured at the family-friendly Westgate Palace Hotel / Universal / I-Drive. You'll have access to the health club at a partner property. Free self parking is available.

This 4-star Orlando resort is smoke free.

  • 408 guestrooms or units
  • 19 levels
  • 2 buildings
  • Built in 2003
  • Deli
  • Umbrellas for the pool
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Terrace
  • BBQ grill(s)
  • Outdoor picnic space
  • ATM
  • Lift
  • No smoking on site
  • Bar or lounge
  • 1 conference room
  • Bar by the pool
  • Dining venue
Westgate Palace Hotel / Universal / I-Drive offers 408 accommodations with washers/dryers and laptop-compatible safes. This accommodation offers separate sitting areas. Beds feature down duvets. Accommodation at this 4-star resort has kitchens with full-sized fridge/freezers, stovetops, microwaves and separate dining areas. Bathrooms include a shower, complimentary toiletries and hairdryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)). Flat-screen televisions come with premium cable channels. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on request.

Languages

English, Spanish

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  • Pool
  • Hot tub
  • Spa
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4.1 out of 5, Very good, 5,083 reviews
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free theme park shuttle
  • Free self parking on site
  • RV/bus/lorry parking on site

Food and drink

  • Daily continental breakfast available 7 AM to 11 AM for a fee: USD 7 to 15 per person
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Drafts Sports Bar & Grill

Things to do

  • Arcade/game room
  • Basketball
  • Children's pool
  • Fishing
  • Gym
  • Outdoor pool
  • Playground
  • Volleyball

Family friendly

  • Arcade/game room
  • Children's pool
  • Free cot
  • Free theme park shuttle
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • In-room washer/dryer
  • Laundry facilities
  • Living room
  • Outdoor pool
  • Playground
  • Separate in-room dining area
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Meeting room

Outdoors

  • Barbecue grill
  • On a lake
  • Picnic area
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 19 floors
  • 2 buildings
  • Built in 2003
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchen
  • Limited room service
  • Microwave
  • Oven
  • Separate dining area

More

  • Air conditioning (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Living room
  • Phone
  • Separate sitting area
  • Washer/dryer

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 11:00 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 10:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 150 per accommodation, per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 60 lb per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 200 per stay
  • Resort fee: USD 24.73 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Fitness centre access
  • In-room coffee
  • In-room safe
  • Phone calls
  • Pool access
  • Sporting facilities or equipment

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately USD 7 to 15 per person
  • Pet fee: USD 150 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and Discover. Cash is not accepted. 

We should mention

  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Westgate Palace Condo Resort
Westgate Palace Two Bedroom Condo Resort
Westgate Palace Two Bedroom Condo Resort Condo
Westgate Palace Two Bedroom Condo Resort Condo Orlando
Westgate Palace Two Bedroom Condo Resort Orlando
Westgate Palace Two Bedroom Orlando
Westgate Palace Two Bedroom
Westgate Two room Orlando

Frequently asked questions

What is the cancellation policy at Westgate Palace Hotel / Universal / I-Drive?

Westgate Palace Hotel / Universal / I-Drive offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Westgate Palace Hotel / Universal / I-Drive?

Yep, Westgate Palace Hotel / Universal / I-Drive has a free self car park.

Does Westgate Palace Hotel / Universal / I-Drive have a pool?

Westgate Palace Hotel / Universal / I-Drive has an outdoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar.

Does Westgate Palace Hotel / Universal / I-Drive have a waterslide?

No, there is no waterslide at Westgate Palace Hotel / Universal / I-Drive, but CoCo Key Water Resort is a short 11-minute walk away.

Is Westgate Palace Hotel / Universal / I-Drive family-friendly?

You bet! With amenities such as a children's pool and children's meals, as well as free infant beds in the guestrooms, it's no surprise that Westgate Palace Hotel / Universal / I-Drive is a hit with families.

Does Westgate Palace Hotel / Universal / I-Drive serve breakfast?

Yep, continental brekkie is served daily from 7 AM to 11 AM.

Is there a free airport shuttle available at Westgate Palace Hotel / Universal / I-Drive?

No, Westgate Palace Hotel / Universal / I-Drive does not offer an airport shuttle service.

Is there a bar or restaurant at Westgate Palace Hotel / Universal / I-Drive?

Yep, they've got a lounge bar and an onsite restaurant that serves American cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Westgate Palace Hotel / Universal / I-Drive?

Check-in begins at 4:00 PM. Check-out time is 10:00 AM.

Westgate Palace Hotel / Universal / I-Drive Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 607 out of 1022 reviews
Rating 8 - Good. 224 out of 1022 reviews
Rating 6 - Okay. 99 out of 1022 reviews
Rating 4 - Poor. 36 out of 1022 reviews
Rating 2 - Terrible. 56 out of 1022 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Emely

Stayed 3 nights in Mar 2025

8/10 Good

Ryan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Mar 2025

6/10 Okay

Charlie

Stayed 2 nights in Dec 2024

8/10 Good

Terry

Liked: Cleanliness, staff & service, property conditions & facilities
Gated parking, which is good. Basketball court not able to use.
Stayed 4 nights in Mar 2025

10/10 Excellent

Maria, Hobart

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only inconvenience was the limited of getting around due to road construction but the resort was great
Stayed 4 nights in Mar 2025

10/10 Excellent

Carmen

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very well located and maintained. The suite we had for 6 people was very spacious and the unit well equipped. Definitely staying here again in the future.
Stayed 3 nights in Mar 2025

10/10 Excellent

Whisper

Stayed 3 nights in Mar 2025

8/10 Good

Andrea

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We had a great stay! However I feel it best to share both pros and cons. Pros Extremely friendly and welcoming staff. (Unfortunately I didn’t get everyone names as there were a few). I did get regular text updates from Marlyn, Wally, Devi, Richard) Check in was smooth. Everyone at the front was extremely nice and patient. Success in particular was an extremely helpful concierge. He was pleasant and helpful navigating the general area, dining recommendations and with general assistance at the property. Extremely clean rooms. Which is what was important to us. Very Spacious. Close to universal and it helps that private transportation was included to make it convenient. We made use of the cabanas which was really nice to hang out pool side. Cons There is construction so part of the street it blocked off. It didn’t affect us arriving but it did affect any deliveries trying to get to the property Dining Was very limited but we made use of delivery services No daily cleaning or turn down staff an amenity that I personal look forward to. The safe in our original room didn’t work properly and Our room lacked hot water but we were quickly changed to a new room with better pressure and lots of hot water. Small inconvenience to move however the staff took care of us right away Overall great stay for the price. Very clean. Great staff. Not overly crowded compared to resort properties. Centrally located. I would stay again.
Stayed 3 nights in Mar 2025

6/10 Okay

Charlie

Travelled with family
Liked: Cleanliness, room comfort

Weed and Elevators

We have stayed at this facility numerous times. In the past I've seen drug deals going on in the parking lot which is gated. There are people occasionally coming in who are not guests at this facility. It always smells like weed. People always Park in the handicap spots without a permit. First of all, there are four elevators that service each tower. Even with three elevators, we should never have to wait 10 minutes to get to the first floor, but we do. The strangest thing was when we left our room to go to Universal Studios and guest services called me to ask if they could get in my room to fix our hot water problem. A problem that I never reported. The staff seems to do a good job and they're very friendly. I believe that the person in the guard shack probably doesn't know that he/she can kick people out for loitering/illegal parking/illegal activities, or perhaps the hotel doesn't give him or her the authority. Beautiful resort, but I aint coming back.
Stayed 2 nights in Mar 2025

10/10 Excellent

Jeremy

Travelled with family
Stayed 2 nights in Mar 2025

10/10 Excellent

Qwaneshia

Liked: Cleanliness, staff & service, property conditions & facilities
This place has something for all age groups.
Stayed 2 nights in Mar 2025

10/10 Excellent

Mariya

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place for family
Stayed 3 nights in Mar 2025

10/10 Excellent

Arletti

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I highly recommend Westgate Palace Hotel / Universal / I-Drive because of its clean and comfortable rooms, top-notch amenities, and attentive staff.
Stayed 3 nights in Mar 2025

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2025

10/10 Excellent

Hania

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 5 nights in Mar 2025

6/10 Okay

Jessica

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The 2 bedroom suite was perfect for our family of 6. We loved the option to prepare our own food. The pool was enjoyed by us all and staff were pleasant. I'm frustrated because 2 charges were put on my credit card that we did not make and I have contacted the resort multiple times and left multiple messages and they have not returned any of my messages. For this reason I would be weary of staying there again.
Stayed 3 nights in Mar 2025

10/10 Excellent

Fazih

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
fantastic- location close to theme parks and walking distance to various restaurants
Stayed 2 nights in Mar 2025

10/10 Excellent

Scott J

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great space. Full kitchen.
Stayed 5 nights in Mar 2025

10/10 Excellent

fabiola

Liked: Cleanliness, staff & service, property conditions & facilities
Very luxurious! Spacious and comfortable to stay in especially close to any restaurant you like ! Universal studios and everything is close by! Highly recommend this place !!!!
Stayed 3 nights in Mar 2025

10/10 Excellent

Sonia

Stayed 2 nights in Mar 2025

10/10 Excellent

Melanie

Stayed 3 nights in Mar 2025

10/10 Excellent

Leah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a very nice stay. I would stay here again.
Stayed 3 nights in Mar 2025

10/10 Excellent

Francisco

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

10/10 Excellent

Sol

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2025

10/10 Excellent

YULIET

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 2 nights in Mar 2025