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Westgate Palace Hotel / Universal / I-Drive

4.0 star property

Photo gallery for Westgate Palace Hotel / Universal / I-Drive

Outdoor pool, pool umbrellas
Outdoor pool, pool umbrellas
Front of property
Reception
Shower, free toiletries, hair dryer, towels

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View map
6145 Carrier Drive, Orlando, FL, 32819
  • Place, Pirate's Dinner Adventure
    ‪3 min walk‬
  • Place, Titanic the Experience
    ‪9 min walk‬
  • Place, CoCo Key Water Resort
    ‪12 min walk‬
  • Airport, Orlando, FL (MCO-Orlando Intl.)
    ‪19 min drive‬

Room options

View all photos for Signature Suite, 2 Bedrooms (Deluxe)

Full-sized fridge, microwave, oven, stovetop

Signature Suite, 2 Bedrooms (Deluxe)

9.2 out of 10
Wonderful
(90 reviews)
  • 65 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 Queen Bed, 1 Double Sofa Bed and 2 Single Beds

View all photos for Signature Suite, 2 Bedrooms

Signature Suite, 2 Bedrooms | Private kitchen

Signature Suite, 2 Bedrooms

9.2 out of 10
Wonderful
(117 reviews)
  • 57 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

View all photos for Family Suite

2 bedrooms, down duvets, in-room safe, laptop workspace

Family Suite

  • 57 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

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About the area

Orlando

A family-friendly stay in Orlando awaits you at Westgate Palace Hotel / Universal / I-Drive. Within a 20-minute stroll, you'll find popular places like Universal Orlando Resort and CoCo Key Water Resort. Highlights at this resort include a restaurant, an outdoor swimming pool and in-room kitchens. .The delicatessen, Drafts Sports Bar & Grill, serves American cuisine. At the resort's own lounge bar or poolside bar, you can enjoy a drink. Enjoy the gym and kids' swimming pool as well as access to basketball and volleyball. Additionally, you'll find free Wi-Fi in public areas and a snack bar/deli. Each morning continental breakfast is served between 7 AM and 11 AM. There's also free self parking, along with the convenience of a free theme park shuttle. .Within a 30-minute walk of this 4-property class International Drive District resort, attractions include The Orlando Eye and Universal CityWalk.
View more Resorts in OrlandoOpens in a new window

What's nearby

  • Pirate's Dinner Adventure - 3 min walk - 0.3 km
  • Titanic the Experience - 9 min walk - 0.8 km
  • iFly Orlando - 11 min walk - 1.0 km
  • CoCo Key Water Resort - 12 min walk - 1.0 km
  • Universal Orlando Resort - 16 min walk - 1.3 km

Getting around

  • Orlando Station - 19 min drive
  • Sand Lake Road Station - 25 min drive
  • Orlando International Airport (MCO) - 28 min drive

Restaurants

  • ‪Dockside’s Pier 8 Market - ‬9 min walk
  • ‪The Wave Maker’s Pool Bar - ‬7 min walk
  • ‪Starbucks - ‬8 min walk
  • ‪Chili's Grill & Bar - ‬7 min walk
  • ‪CiCi's Pizza - ‬11 min walk

About this property

Westgate Palace Hotel / Universal / I-Drive

Westgate Palace Hotel / Universal / I-Drive offers its guests a kids' pool, an outdoor pool, and a fitness centre. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi.

Business amenities include a business centre and a meeting room. A terrace, barbecue grills, and an arcade/games room are also featured at the family-friendly Westgate Palace Hotel / Universal / I-Drive. You'll have access to the health club at a partner property. Free self parking is available.

This 4-star Orlando resort is smoke free.

  • 408 guestrooms or units
  • 19 levels
  • 2 buildings
  • Built in 2003
  • Deli
  • Umbrellas for the pool
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Terrace
  • BBQ grill(s)
  • Outdoor picnic space
  • ATM
  • Lift
  • No smoking on site
  • Bar or lounge
  • 1 conference room
  • Bar by the pool
  • Dining venue
Westgate Palace Hotel / Universal / I-Drive offers 408 accommodations with washers/dryers and laptop-compatible safes. This accommodation offers separate sitting areas. Beds feature down duvets. Accommodation at this 4-star resort has kitchens with full-sized fridge/freezers, stovetops, microwaves and separate dining areas. Bathrooms include a shower, complimentary toiletries and hairdryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)). Flat-screen televisions come with premium cable channels. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on request.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free theme park shuttle
  • Free self parking on site
  • RV/bus/lorry parking on site
  • Limited on-site self parking

Food and drink

  • Daily continental breakfast available 7 AM to 11 AM for a fee: USD 7 to 15 per person
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Drafts Sports Bar & Grill

Things to do

  • Arcade/game room
  • Basketball
  • Children's pool
  • Fishing
  • Gym
  • Outdoor pool
  • Playground
  • Volleyball

Family friendly

  • Arcade/game room
  • Children's pool
  • Free theme park shuttle
  • In-room cot
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • In-room washing machine/dryer
  • Living room
  • Outdoor pool
  • Playground
  • Separate in-room dining area
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping on request
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Meeting room

Outdoors

  • Barbecue grill
  • On a lake
  • Picnic area
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 19 floors
  • 2 buildings
  • Built in 2003
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchen
  • Limited room service
  • Microwave
  • Oven
  • Separate dining area

More

  • Air conditioning (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Living room
  • Phone
  • Separate sitting area
  • Washer/dryer

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 10:00 AM

Early check-in subject to availability

Late check-in subject to availability

Minimum check-in age - 21

Check-out

Check-out before 10:00 AM

Late check-out subject to availability

A late check-out fee will be charged

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

For any questions, please contact the property using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 150 per accommodation, per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 60 lb per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 200 per accommodation, per stay
  • Resort fee: USD 28.11 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Fitness centre access
  • In-room coffee
  • In-room safe
  • Phone calls
  • Pool access
  • Sporting facilities or equipment

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately USD 7 to 15 per person
  • Pet fee: USD 150 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover, debit cards and cash.

We should mention

  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Westgate Palace Condo Resort

Westgate Palace Two Bedroom Condo Resort

Westgate Palace Two Bedroom Condo Resort Condo

Westgate Palace Two Bedroom Condo Resort Condo Orlando

Westgate Palace Two Bedroom Condo Resort Orlando

Westgate Palace Two Bedroom Orlando

Westgate Palace Two Bedroom

Westgate Two room Orlando

Frequently asked questions

What is the cancellation policy at Westgate Palace Hotel / Universal / I-Drive?

Westgate Palace Hotel / Universal / I-Drive offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Westgate Palace Hotel / Universal / I-Drive?

Yep, Westgate Palace Hotel / Universal / I-Drive has a free self car park.

Are there any beaches close to Westgate Palace Hotel / Universal / I-Drive?

The closest beach to Westgate Palace Hotel / Universal / I-Drive is Hideaway Bay (11.8 km).

Does Westgate Palace Hotel / Universal / I-Drive have a pool?

Westgate Palace Hotel / Universal / I-Drive has an outdoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar.

Does Westgate Palace Hotel / Universal / I-Drive have a waterslide?

No, there is no waterslide at Westgate Palace Hotel / Universal / I-Drive, but CoCo Key Water Resort is a short 11-minute walk away.

Is Westgate Palace Hotel / Universal / I-Drive family-friendly?

You bet! With amenities such as a children's pool and children's meals, as well as free infant beds in the guestrooms, it's no surprise that Westgate Palace Hotel / Universal / I-Drive is a hit with families.

Does Westgate Palace Hotel / Universal / I-Drive serve breakfast?

Yep, continental brekkie is served daily from 7 AM to 11 AM.

Is there a free airport shuttle available at Westgate Palace Hotel / Universal / I-Drive?

No, Westgate Palace Hotel / Universal / I-Drive does not offer an airport shuttle service.

Is there a bar or restaurant at Westgate Palace Hotel / Universal / I-Drive?

Yep, they've got a lounge bar and an onsite restaurant that serves American cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Westgate Palace Hotel / Universal / I-Drive?

Check-in begins at 4:00 PM. Check-out time is 10:00 AM.

Westgate Palace Hotel / Universal / I-Drive Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 815 out of 1250 reviews
Rating 8 - Good. 248 out of 1250 reviews
Rating 6 - Okay. 102 out of 1250 reviews
Rating 4 - Poor. 36 out of 1250 reviews
Rating 2 - Terrible. 49 out of 1250 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

samantha

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great place
Stayed 2 nights in Feb 2026

10/10 Excellent

Alexandra

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Room was spotless and great location. Had awesome amenities and even had laundry detergent for 2 loads. Great place to stay after Disney!
Stayed 2 nights in Feb 2026

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, amenities
Squeaky doors were annoying but otherwise a great stay.
Stayed 3 nights in Feb 2026

10/10 Excellent

Idalmis

Liked: Cleanliness, amenities, property conditions & facilities
We love it
Stayed 2 nights in Jan 2026

4/10 Poor

Ayaz

Travelled with family
Disliked: Property conditions & facilities
Check-in was we’re not very smooth. They charged me $122 for late check-in which I had already informed them that I was going to be late When I checked out 9 AM the next day they sent me an email for $122 due. I left the hotel but I had to come back to the hotel to talk to the manager to get that waived off.
Stayed 2 nights in Feb 2026

10/10 Excellent

Simona

Liked: Cleanliness, amenities, property conditions & facilities
Apartment was clean and spacious.
Stayed 4 nights in Feb 2026

8/10 Good

Sarah, Hudson

Stayed 3 nights in Feb 2026

8/10 Good

Eslam

Stayed 4 nights in Nov 2025

10/10 Excellent

Annie

Liked: Cleanliness, staff & service, amenities
Great stay at the Westgate! Comfortable, quiet rest after full days at the Universal and Disney. Staffs were helpful and the cafe was a nice touch for the morning coffee. Highly recommended for family stay.
Stayed 3 nights in Feb 2026

10/10 Excellent

Lila

Travelled with group
Liked: Cleanliness, staff & service, amenities
The facility was clean inside and out. Easy access to ride share. Staff was friendly and helpful. Room was well stocked so we could make our meals easily. Beds were comfortable, Free shuttle to Universal. Grocery store nearby. Great view from our 17th floor room. We will stay there again next time we're in Orlando.
Stayed 5 nights in Feb 2026

10/10 Excellent

Ous

Liked: Cleanliness, amenities, property conditions & facilities
Clean, amazing staff. Very happy with the stay
Stayed 3 nights in Feb 2026

10/10 Excellent

Liset

All perfect
Stayed 3 nights in Oct 2025

10/10 Excellent

Carmen

Stayed 2 nights in Feb 2026

10/10 Excellent

Nazneen

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities
Amazing room, very clean spacious! Fully equipped Kitchen, washing machine was a great addition! The view was spectacular from both our rooms! Staff was so kind facilities were amazing! Location in proximity to Universal and epic universe! We loved our stay here!
Stayed 2 nights in Feb 2026

10/10 Excellent

Randi

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Staff was friendly. Room was great! Location was perfect!
Stayed 6 nights in Jan 2026

10/10 Excellent

Dominik

Liked: Cleanliness, amenities, property conditions & facilities
Staff were great, rooms were quiet and clean and the entire hotel was great! Already booking another trip here!
Stayed 2 nights in Jan 2026

8/10 Good

Artur

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Everything was great at this hotel, except one major issue: there was no functioning internet. In theory, the hotel offers Wi-Fi, but in reality, it simply didn’t work. We were originally placed on the 9th floor, and when we reported the issue, hotel management moved us to the 8th floor where their internet vendor claimed a router was located. Unfortunately, that didn’t help, there was still no internet access on that floor either. Aside from that, everything else was excellent. The location is perfect - very close to Universal Studios and many restaurants. The hotel looks newly renovated, it’s clean, and the pool water was warm and pleasant. However, the restaurant on-site only operates until 3 p.m., which isn’t very convenient. We rented a two-bedroom condo that had large smart TVs in both bedrooms and the living room, but oddly, the TVs didn’t function as smart TVs. When we asked about it, hotel staff explained that the hotel doesn’t have the proper license for smart TV features. If reliable internet is important to you, keep this in mind. Otherwise, it’s a solid place to stay.
Stayed 8 nights in Jan 2026

10/10 Excellent

john

Liked: Cleanliness, amenities, property conditions & facilities
Good clean and everything was as described
Stayed 2 nights in Jan 2026

10/10 Excellent

Breanna

Travelled with family
Liked: Cleanliness, staff & service, amenities
Gteat place to stay. Location , amenities, price, staff , everything
Stayed 3 nights in Jan 2026

4/10 Poor

Randy

Stayed 2 nights in Jan 2026

10/10 Excellent

Yanaisi

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
★★★★★ Outstanding Stay – Highly Recommended! My stay at this hotel was absolutely spectacular. The hotel is extremely comfortable, well-maintained, and perfectly located. Everything is close by, with many great dining options within walking distance, which made our stay even more enjoyable. Transportation to the theme parks is very convenient, with shuttles running constantly, making it easy and stress-free to get around. The staff truly deserves five stars. Everyone was professional, friendly, and attentive—from the front desk team to the housekeeping staff. I would especially like to mention a very kind Venezuelan lady with gray hair who takes care of the lobby restrooms. Unfortunately, I don’t remember her name, but she was always incredibly attentive and kept the bathrooms spotless at all times. Her dedication and warmth truly stood out. Overall, this hotel exceeded all my expectations. I would definitely stay here again and highly recommend it to anyone looking for comfort, excellent service, and a great location.
Stayed 3 nights in Jan 2026

10/10 Excellent

Kerry

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, quiet, absolutely fantastic accommodations
Stayed 3 nights in Jan 2026

10/10 Excellent

Michele

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities
Convenient location for Universal parks, Clean property, Excellent price
Stayed 3 nights in Jan 2026

10/10 Excellent

Arlex

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room was very clean and have everything we need.
Stayed 2 nights in Jan 2026

10/10 Excellent

Dave

Stayed 3 nights in Jan 2026