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Best Western Plus Ottawa City Centre

3.0 star property
Hotel in Ottawa with fitness centre and 24-hour business centre

Photo gallery for Best Western Plus Ottawa City Centre

Hypo-allergenic bedding, in-room safe, desk, laptop workspace
Lobby
Exterior
Property amenity
Suite, 2 Queen Beds, Non Smoking, Kitchen (Full Kitchen)

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Room service
The current price is NZ$185
includes taxes & fees
21 Dec - 22 Dec

Explore the area

View map
1274 Carling Ave, Ottawa, ON, K1Z7K8
  • Place, Ottawa Hospital Civic Campus
    ‪15 min walk‬
  • Place, Commissioners Park
    ‪4 min drive‬
  • Place, Canada Agriculture and Food Museum
    ‪4 min drive‬
  • Airport, Ottawa, ON (YOW-Macdonald-Cartier Intl.)
    ‪18 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

9.0 out of 10
Wonderful
(113 reviews)

Highlights

Air conditioning
Heating
Free cots/infant beds
Fridge
Flat-screen TV
Clothes dryer
Hypo-allergenic bedding
Blackout curtains
  • 29 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

9.2 out of 10
Wonderful
(61 reviews)

Highlights

Air conditioning
Heating
Free cots/infant beds
Fridge
Flat-screen TV
Clothes dryer
Hypo-allergenic bedding
Blackout curtains
  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Studio, 1 King Bed, Non Smoking, Kitchen (Full Kitchen)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Studio, 1 King Bed, Non Smoking, Kitchen (Full Kitchen)

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
Heating
Free cots/infant beds
Kitchen
Fridge
Flat-screen TV
Clothes dryer
Hypo-allergenic bedding
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Non Smoking, Kitchen (Full Kitchen)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Suite, 2 Queen Beds, Non Smoking, Kitchen (Full Kitchen)

8.0 out of 10
Very good
(1 review)

Highlights

Separate sitting area
Air conditioning
Heating
Free cots/infant beds
Kitchen
Fridge
Flat-screen TV
Clothes dryer
  • 42 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

9.4 out of 10
Exceptional
(30 reviews)

Highlights

Air conditioning
Heating
Free cots/infant beds
Fridge
Flat-screen TV
Clothes dryer
Hypo-allergenic bedding
Blackout curtains
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

King Room

  • Sleeps 2

Queen Room

  • Sleeps 2

Two Queen Room

  • Sleeps 4

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Kitchenette (Larger Room)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds, Non Smoking, Kitchenette (Larger Room)

9.6 out of 10
Exceptional
(21 reviews)

Highlights

Air conditioning
Heating
Free cots/infant beds
Kitchenette
Fridge
Flat-screen TV
Clothes dryer
Hypo-allergenic bedding
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Kitchenette (Larger Room)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking, Kitchenette (Larger Room)

10.0 out of 10
Exceptional
(7 reviews)

Highlights

Air conditioning
Heating
Free cots/infant beds
Kitchenette
Fridge
Flat-screen TV
Clothes dryer
Hypo-allergenic bedding
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

King Room with Kitchenette

  • Sleeps 2

Two Queen Room with Kitchenette

  • Sleeps 4

Queen Room with Kitchenette

  • Sleeps 2

King Studio with Kitchen

  • Sleeps 2

View all photos for King Room with Fireplace

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

King Room with Fireplace

  • Sleeps 2

Two Queen Suite with Kitchen

  • Sleeps 4

Two Double Room

  • Sleeps 4

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About the area

Ottawa

Best Western Plus Ottawa City Centre places you in the heart of Ottawa, within a 15-minute walk of Ottawa Hospital Civic Campus and 2 km (1.2 mi) from Great Canadian Theatre Company. Highlights at this hotel include dryers, free WiFi and free high-speed Internet. .For a drink, you can stop by the hotel's own lounge bar. Enjoy the gym and seasonal outdoor swimming pool. 1195 square feet (111 square metres) of event facilities include meeting rooms and a conference centre, and other business amenities include a 24-hour business centre. Additionally, you'll find free Wi-Fi in public areas and laundry facilities. On weekday mornings full breakfast is served between 7:00 AM and noon. There's also the convenience of free self parking. .Attractions within a 10-minute drive of this Civic Hospital - Experimental Farm - Central Park hotel include Rideau Canal and Carleton University.

What's nearby

  • Ottawa Hospital Civic Campus - 15 min walk - 1.3 km
  • Fairmont Dog Park - 3 min drive - 3.0 km
  • Commissioners Park - 4 min drive - 3.7 km
  • Canada Agriculture and Food Museum - 4 min drive - 1.9 km
  • Dominion Arboretum - 4 min drive - 1.9 km

Getting around

  • Carling Station - 6 min drive
  • Ottawa Station - 11 min drive
  • Ottawa International Airport (YOW) - 17 min drive

Restaurants

  • ‪Tim Hortons - ‬15 min walk
  • ‪Bowman's Bar and Grill - ‬5 min walk
  • ‪Fat Bastard Burrito Co. - ‬8 min walk
  • ‪Second Cup Café - ‬16 min walk
  • ‪Circle K - ‬13 min walk

About this property

Best Western Plus Ottawa City Centre

Hotel in Ottawa with fitness centre and 24-hour business centre
Best Western Plus Ottawa City Centre offers its guests a fitness centre and a seasonal outdoor pool. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Business amenities include a 24-hour business centre and meeting rooms. Event space at this hotel measures 1195 square feet (111 square metres) and includes a conference centre. A vending machine, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Best Western Plus Ottawa City Centre. Self parking is free.

This Ottawa hotel is smoke free.

  • 121 guestrooms or units
  • 4 levels
  • Conference rooms
  • 1195 sq ft of conference space
  • 111 sq. m of conference space
  • Charging station for electric cars
  • Business centre (24 hours)
  • Conference centre
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Garden
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • ATM
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Best Western Plus Ottawa City Centre offers 121 air-conditioned accommodations with a safe and coffee/tea makers. 48-inch flat-screen televisions come with premium cable channels and pay-per-view films. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Awards and affiliations

Eco-certified property
This property participates in Green Key Global – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Weekday full breakfast available 7:00 AM to noon for a fee: CAD 10 to 20 for adults and CAD 5 to 15 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Billiards/pool table
  • Gym
  • Seasonal outdoor pool

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (1,195 square foot of space)
  • Meeting rooms

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 4 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 48-inch flat-screen TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Dryer
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 19

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 10 September to 23 June:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately CAD 10 to 20 for adults and CAD 5 to 15 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club and JCB International. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival.
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher and a smoke detector in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western) guidelines.

We should mention

  • The seasonal pool will open on 20 June and close on 02 September.
  • Up to 3 children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Best Western Macies
Best Western Macies Hotel
Best Western Plus Macies
Best Western Plus Macies Hotel
Best Western Plus Macies Hotel Ottawa
Macies Best Western
Macies Hotel
Best Western Plus Ottawa City Centre Hotel
Best Western Plus Ottawa City Centre
Best Western Ottawa
Ottawa Best Western
Best Plus Ottawa City Ottawa
Best Western Plus Ottawa City Centre Hotel
Best Western Plus Ottawa City Centre Ottawa
Best Western Plus Ottawa City Centre Hotel Ottawa

Frequently asked questions

Is parking available at Best Western Plus Ottawa City Centre?

Yep, Best Western Plus Ottawa City Centre has a free self car park.

How much does it cost to stay at Best Western Plus Ottawa City Centre?

As of 15 Dec 2025, prices found for a 1-night stay for 2 adults at Best Western Plus Ottawa City Centre on 21 Dec 2025 start from NZ$184.93, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Best Western Plus Ottawa City Centre have a pool?

Best Western Plus Ottawa City Centre has a seasonal outdoor pool. The pool is open from June 20 to September 02.

Is Best Western Plus Ottawa City Centre family-friendly?

You bet! With amenities such as laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that Best Western Plus Ottawa City Centre is a hit with families.

Does Best Western Plus Ottawa City Centre serve breakfast?

Yeah, full breakfast is on offer on weekdays between 7:00 AM and noon.

Is there a free airport shuttle available at Best Western Plus Ottawa City Centre?

No, Best Western Plus Ottawa City Centre does not offer an airport shuttle service.

Is there a bar or restaurant at Best Western Plus Ottawa City Centre?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Best Western Plus Ottawa City Centre?

Check-in begins at 4:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Best Western Plus Ottawa City Centre?

No, only service animals are allowed.

Reviews

Best Western Plus Ottawa City Centre Reviews

8.6

Excellent

9.0/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness
Rating 10 - Excellent. 577 out of 1106 reviews
Rating 8 - Good. 321 out of 1106 reviews
Rating 6 - Okay. 116 out of 1106 reviews
Rating 4 - Poor. 44 out of 1106 reviews
Rating 2 - Terrible. 48 out of 1106 reviews

Reviews

10/10 Excellent

Murray

Travelled with partner
Very, very clean, good restaurant, great staff , easy to find and access
Stayed 2 nights in Sep 2025

10/10 Excellent

Jack, Millgrove

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a welcome from the staff and a great place to stay in Ottawa!
Stayed 1 night in Sep 2025

10/10 Excellent

Richard, Victoria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2025

8/10 Good

Natalie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean everything rooms. Friendly staff
Stayed 2 nights in Sep 2025

4/10 Poor

Asma

Travelled with family
Disliked: Amenities, property conditions & facilities
The room's airconditioning was not working properly. The rooms are set up to cool to certain temperature and cannot be lowered more than that.
Stayed 3 nights in Aug 2025

8/10 Good

Kay

Travelled with family
Liked: Cleanliness, staff & service
I would like to commend the front desk staff for handling a tough situation on Sept 12th, with no FOM, Duty Manager, or GM on hand with new employees on a busy Friday night...Also would like to say that Anne in the restaurant is phenominal at what she does. Do not loose her, she is a gem to the establishment.
Stayed 1 night in Sep 2025

8/10 Good

Afreen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to stay with family very clean staff very friendly rooms are big good beds. I was very happy with my stay.
Stayed 2 nights in Aug 2025

4/10 Poor

Martin

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
One needed a PHD to run the coffee machine.
Stayed 1 night in Sep 2025

10/10 Excellent

Geelia Mary

Liked: Cleanliness, staff & service, property conditions & facilities
I like the location as it close to the hospital
Stayed 7 nights in Sep 2025

6/10 Okay

Pauline, CHANCE COVE

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities
It was really noisy with doors slamming shut, engines running for 10mins before folks get into them and no regard for other guests.
Stayed 1 night in Sep 2025

10/10 Excellent

Edgar

Business traveller
Liked: Staff & service, property conditions & facilities
Hotel was nice and clean session was great room is nice and tidy bathroom was nice as well
Stayed 1 night in Sep 2025

10/10 Excellent

Joseph

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, decent overall location, nice staff (special hurrah to Abigail!)
Stayed 2 nights in Sep 2025

8/10 Good

Daniel

Stayed 1 night in Sep 2025

8/10 Good

Bev, Brampton

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff both at check in and restaurant. Clean, quiet and comfortable beds. Great breakfast! My third visit and will return whenever visiting our granddaughter at Carlton University.
Stayed 1 night in Sep 2025

6/10 Okay

Preeti

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Battered room condition, not cleaned thoroughly, no complimentary water, no bathtub; restaurant was good, pool and hot tub were good experiences.
Stayed 2 nights in Jul 2025

6/10 Okay

Bonnie

Disliked: Cleanliness, staff & service
Stayed 1 night in Sep 2025

10/10 Excellent

Chrispin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

10/10 Excellent

Maja, Toronto

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We close this property as it was convenient to visit family but were pleasantly surprised but the comfort of the room and the unique cafe on the lower level.
Stayed 1 night in Aug 2025

4/10 Poor

Chantal

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2025

10/10 Excellent

Yuko

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best Western Plus Ottawa City Centre was located in the convenient location for me to help my child move into university. Shoppers Drug Mart across the street was open for 24 hours and saved her time to buy some stuff she forgot to bring from home. The room was nice and clean, and very quiet. After a long day, I was able to take a good rest.
Stayed 1 night in Aug 2025

10/10 Excellent

Myriam

Liked: Cleanliness, staff & service, property conditions & facilities
It was very well
Stayed 3 nights in Aug 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice stay

The hotel is convenient for picking up our son. I would have to say the layout of room 209 bathroom is terrible.
Stayed 1 night in Aug 2025

10/10 Excellent

Sallie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

10/10 Excellent

Meagan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
D
Stayed 3 nights in Aug 2025

10/10 Excellent

Adam

Stayed 1 night in Aug 2025