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Best Western Plus Ottawa City Centre

3.0 star property

Photo gallery for Best Western Plus Ottawa City Centre

Suite, 2 Queen Beds, Non Smoking, Kitchen (Full Kitchen)
Suite, 2 Queen Beds, Non Smoking, Kitchen (Full Kitchen)
Exterior
Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave
Suite, 2 Queen Beds, Non Smoking, Kitchen (Full Kitchen)

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
The current price is NZ$236
includes taxes & fees
3 May - 4 May

Explore the area

View map
1274 Carling Ave, Ottawa, ON, K1Z7K8
  • Place, Commissioners Park
    ‪4 min drive‬
  • Place, Dominion Arboretum
    ‪5 min drive‬
  • Place, Canada Agriculture and Food Museum
    ‪6 min drive‬
  • Airport, Ottawa, ON (YOW-Macdonald-Cartier Intl.)
    ‪20 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

9.0 out of 10
Wonderful
(133 reviews)
  • 29 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

9.2 out of 10
Wonderful
(66 reviews)
  • 31 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Studio, 1 King Bed, Non Smoking, Kitchen (Full Kitchen)

Standard Studio, 1 King Bed, Non Smoking, Kitchen (Full Kitchen)

Standard Studio, 1 King Bed, Non Smoking, Kitchen (Full Kitchen)

10.0 out of 10
Exceptional
(2 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Non Smoking, Kitchen (Full Kitchen)

Suite, 2 Queen Beds, Non Smoking, Kitchen (Full Kitchen)

Suite, 2 Queen Beds, Non Smoking, Kitchen (Full Kitchen)

8.0 out of 10
Very good
(1 review)
  • 42 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

9.4 out of 10
Exceptional
(34 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Kitchenette (Larger Room)

Standard Room, 2 Queen Beds, Non Smoking, Kitchenette (Larger Room)

Standard Room, 2 Queen Beds, Non Smoking, Kitchenette (Larger Room)

9.6 out of 10
Exceptional
(24 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Kitchenette (Larger Room)

Standard Room, 1 King Bed, Non Smoking, Kitchenette (Larger Room)

Standard Room, 1 King Bed, Non Smoking, Kitchenette (Larger Room)

9.6 out of 10
Exceptional
(9 reviews)
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About the area

Ottawa

Best Western Plus Ottawa City Centre places you in the heart of Ottawa, within a 15-minute walk of Ottawa Hospital Civic Campus and 2.4 km (1.5 mi) from Commissioners Park. Highlights at this hotel include dryers, free WiFi and free high-speed Internet. .For a drink, you can stop by the hotel's own lounge bar. Enjoy the gym and seasonal outdoor swimming pool. 1195 square feet (111 square metres) of event facilities include meeting rooms and a conference centre, and other business amenities include a 24-hour business centre. Additionally, you'll find free Wi-Fi in public areas and laundry facilities. On weekday mornings full breakfast is served between 7:00 AM and noon. There's also the convenience of free self parking. .Attractions within a 10-minute drive of this 3-property class Civic Hospital - Experimental Farm - Central Park hotel include Rideau Canal and Carleton University.

What's nearby

  • Ottawa Hospital Civic Campus - 15 min walk - 1.3 km
  • Great Canadian Theatre Company - 3 min drive - 1.9 km
  • Commissioners Park - 4 min drive - 3.7 km
  • Dominion Arboretum - 5 min drive - 4.1 km
  • Canada Agriculture and Food Museum - 6 min drive - 2.6 km

Getting around

  • Carling Station - 6 min drive
  • Ottawa Station - 11 min drive
  • Ottawa International Airport (YOW) - 17 min drive

Restaurants

  • ‪Tim Hortons - ‬15 min walk
  • ‪川满居 SPICYMAN - ‬8 min walk
  • ‪Bowman's Bar and Grill - ‬5 min walk
  • ‪Second Cup Café - ‬16 min walk
  • ‪Run2Patty - ‬14 min walk

About this property

Best Western Plus Ottawa City Centre

Best Western Plus Ottawa City Centre offers its guests a fitness centre and a seasonal outdoor pool. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Business amenities include a 24-hour business centre and meeting rooms. Event space at this hotel measures 1195 square feet (111 square metres) and includes a conference centre. A vending machine, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Best Western Plus Ottawa City Centre. Self parking is free.

This 3-star Ottawa hotel is smoke free.

  • 121 guestrooms or units
  • 4 levels
  • Conference rooms
  • 1195 sq ft of conference space
  • 111 sq. m of conference space
  • Charging station for electric cars
  • Business centre (24 hours)
  • Conference centre
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Garden
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • ATM
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Best Western Plus Ottawa City Centre offers 121 air-conditioned accommodations with a safe and coffee/tea makers. 48-inch flat-screen televisions come with premium cable channels and pay-per-view films. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Weekday full breakfast available 7:00 AM to noon for a fee: CAD 10 to 20 for adults and CAD 5 to 15 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Billiards/pool table
  • Gym
  • Seasonal outdoor pool

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (1,195 square foot of space)
  • Meeting rooms

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 4 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 48-inch flat-screen TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Dryer
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 19

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 10 September to 23 June:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately CAD 10 to 20 for adults and CAD 5 to 15 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club and JCB International. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival.
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher and a smoke detector in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western) guidelines.

We should mention

  • The seasonal pool will open on 20 June and close on 02 September.
  • Up to 3 children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Best Western Macies
Best Western Macies Hotel
Best Western Plus Macies
Best Western Plus Macies Hotel
Best Western Plus Macies Hotel Ottawa
Macies Best Western
Macies Hotel
Best Western Plus Ottawa City Centre Hotel
Best Western Plus Ottawa City Centre
Best Western Ottawa
Ottawa Best Western
Best Plus Ottawa City Ottawa
Best Western Plus Ottawa City Centre Hotel
Best Western Plus Ottawa City Centre Ottawa
Best Western Plus Ottawa City Centre Hotel Ottawa

Frequently asked questions

Is parking available at Best Western Plus Ottawa City Centre?

Yep, Best Western Plus Ottawa City Centre has a free self car park.

How much does it cost to stay at Best Western Plus Ottawa City Centre?

As of 30 Apr 2026, prices found for a 1-night stay for 2 adults at Best Western Plus Ottawa City Centre on 3 May 2026 start from NZ$236, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Best Western Plus Ottawa City Centre have a pool?

Best Western Plus Ottawa City Centre has a seasonal outdoor pool. The pool is open from June 20 to September 02.

Is Best Western Plus Ottawa City Centre family-friendly?

You bet! With amenities such as laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that Best Western Plus Ottawa City Centre is a hit with families.

Does Best Western Plus Ottawa City Centre serve breakfast?

Yeah, full breakfast is on offer on weekdays between 7:00 AM and noon.

Is there a free airport shuttle available at Best Western Plus Ottawa City Centre?

No, Best Western Plus Ottawa City Centre does not offer an airport shuttle service.

Is there a bar or restaurant at Best Western Plus Ottawa City Centre?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Best Western Plus Ottawa City Centre?

Check-in begins at 4:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Best Western Plus Ottawa City Centre?

No, only service animals are allowed.

Best Western Plus Ottawa City Centre Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 613 out of 1165 reviews
Rating 8 - Good. 342 out of 1165 reviews
Rating 6 - Okay. 118 out of 1165 reviews
Rating 4 - Poor. 45 out of 1165 reviews
Rating 2 - Terrible. 47 out of 1165 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

Reviews

8/10 Good

Keith

Liked: Cleanliness, staff & service
Staff was polite and room was clean. Everything went well except adding on an extra day. Since I used a third party, I had to check out and check back in again to stay an extra night.
Stayed 1 night in Jan 2026

10/10 Excellent

Hayden

Stayed 1 night in Jan 2026

8/10 Good

Marilyn

Business traveller, Travelled with family
The staff were amazing. Checking in was a very pleasant experience Our room could have been cleaner. We found a chip on the floor so obviously it was vacuumed properly. Was the floor washed?
Stayed 2 nights in Jan 2026

10/10 Excellent

Chris

Liked: Cleanliness, amenities, property conditions & facilities
Excellent as always
Stayed 1 night in Jan 2026

4/10 Poor

Glenn

Support Staff created unneeded stress and issue at check-in, almost resulting in cancellation. Very disappointing.
Stayed 1 night in Jan 2026

10/10 Excellent

Valerie

Travelled with family
Liked: Cleanliness, amenities
The room was large and comfortable
Stayed 1 night in Jan 2026

10/10 Excellent

Daniel, Combermere

Stayed 1 night in Jan 2026

10/10 Excellent

Julianne

Liked: Cleanliness, property conditions & facilities
Clean room
Stayed 1 night in Jan 2026

6/10 Okay

Andy

Stayed 2 nights in Jan 2026

10/10 Excellent

William Paul

Stayed 2 nights in Jan 2026

10/10 Excellent

Catherine

Good budget hotel
Stayed 1 night in Jan 2026

8/10 Good

jeffrey

Stayed 1 night in Jan 2026

10/10 Excellent

Sheri-Lynn, AJAX

Stayed 1 night in Jan 2026

10/10 Excellent

Kareem

Liked: Cleanliness, amenities, property conditions & facilities
Excellent staff, very accommodating, professional, understanding and helpful. The room was clean and beds were comfortable
Stayed 1 night in Dec 2025

10/10 Excellent

Brad

Stayed 4 nights in Jan 2026

8/10 Good

Joseph, Toronto

Stayed 1 night in Jan 2026

10/10 Excellent

Eileen

Travelled with family
Liked: Cleanliness, staff & service, amenities
Conveniently located. Friendly, welcoming staff. The room was spacious and very clean. We’d come back again when visiting Ottawa.
Stayed 2 nights in Jan 2026

8/10 Good

Diane, NORTH BAY

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was very clean - we liked the no carpet decor. Very nice to have a microwave as we were there for a 3 day medical stay. Bed was comfortable. Really liked the proximity to the clinic and the 2 hospitals we needed to be at.
Stayed 3 nights in Jan 2026

10/10 Excellent

STEPHANE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room, nice location
Stayed 1 night in Dec 2025

10/10 Excellent

Cathy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From the welcoming Staff at the front counter, the clean rooms and the friendly staff in the cafe, our stay at this hotel was enjoyable. We will be back!
Stayed 1 night in Jan 2026

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, great room (303) well stocked kitchen with all tools pans dinnerware etc. Had a portable induction cook top so you can prepare anything in your room, Full size fridge is awesome. Very nice hotel highly recommend.
Stayed 3 nights in Dec 2025

10/10 Excellent

Garry, Alexandria

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
All good
Stayed 1 night in Jan 2026

10/10 Excellent

Alysa

Stayed 1 night in Dec 2025

10/10 Excellent

dwayne

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
clean room friendly staff
Stayed 1 night in Dec 2025

8/10 Good

Mary, Milton

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I booked reservations though an agent .. booked as break fast including.. but front desk person said you have to pay extra for break fast .. i feel it’s expensive for one night already
Stayed 1 night in Dec 2025