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The Westin Ottawa

4.0 star property
Eco-certified Ottawa hotel connected to the convention centre, steps from Rideau Canal

Photo gallery for The Westin Ottawa

Exterior
Lobby
Premium bedding, down duvets, pillow-top beds, in-room safe
2 restaurants, breakfast served
Executive Suite, 1 King Bed, Non Smoking

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Spa
The current price is NZ$390
includes taxes & fees
18 May - 19 May

Explore the area

Map
11 Colonel By Dr, Ottawa, ON, K1N 9H4
  • University of Ottawa
    ‪7 min walk‬
  • Byward Market Square
    ‪7 min walk‬
  • Parliament Hill
    ‪13 min walk‬
  • Ottawa, ON (YOW-Macdonald-Cartier Intl.)
    ‪16 min drive‬

Room options

View all photos for Executive Suite, 1 King Bed, Non Smoking

Executive Suite, 1 King Bed, Non Smoking

Executive Suite, 1 King Bed, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Premium bedding
Pillow-top bed
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed with Sofa bed, Non Smoking, City View

Junior Suite, 1 King Bed with Sofa bed, Non Smoking, City View | Living area

Junior Suite, 1 King Bed with Sofa bed, Non Smoking, City View

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Premium bedding
Pillow-top bed
  • City view
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 2 Double Beds, Non Smoking (View)

Premium bedding, down duvets, pillow-top beds, in-room safe

Deluxe Room, 2 Double Beds, Non Smoking (View)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Sofa bed
Down duvet
  • 23 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed, Non Smoking (View)

Deluxe Room, 1 King Bed, Non Smoking (View)

Deluxe Room, 1 King Bed, Non Smoking (View)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Premium bedding
  • 23 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 2 Double Beds, Non Smoking (View)

Premium bedding, down duvets, pillow-top beds, in-room safe

Premium Room, 2 Double Beds, Non Smoking (View)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Premium bedding
Pillow-top bed
  • City view
  • 23 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room, 1 King Bed, Non Smoking (View)

Premium bedding, down duvets, pillow-top beds, in-room safe

Premium Room, 1 King Bed, Non Smoking (View)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Premium bedding
  • City view
  • 23 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Traditional Room, 2 Double Beds, Non Smoking

Premium bedding, down duvets, pillow-top beds, in-room safe

Traditional Room, 2 Double Beds, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Premium bedding
Pillow-top bed
  • 23.4 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Traditional Room, 1 King Bed, Non Smoking

Premium bedding, down duvets, pillow-top beds, in-room safe

Traditional Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Premium bedding
  • 23.4 sq m
  • Sleeps 3
  • 1 King Bed

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About the area

Ottawa

The Westin Ottawa places you in the centre of Ottawa, connected to the convention centre and within a short 5-minute stroll of Rideau Canal and Rogers Centre Ottawa. Highlights at this eco-friendly hotel include 2 restaurants, an indoor swimming pool and a 24-hour gym. .The restaurant, Daly's Restaurant, is open for breakfast. The hotel's own lounge bar is a nice place to enjoy a drink. Enjoy the Hot tub and sauna as well as access to bike hire and racquetball/squash. 473612 square feet (44000 square metres) of event facilities include meeting rooms and conference space, and other business amenities include a 24-hour business centre and limo/town car service. Additionally, you'll find free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. To-go breakfast is available on weekdays between 7:30 AM and 11:00 AM and on weekends between 7:00 AM and 11:30 AM. There's also the convenience of valet parking. .Sights within a 10-minute walk of this Downtown Ottawa hotel include University of Ottawa and Byward Market Square.

What's nearby

  • Rogers Centre Ottawa - 1 min walk - 0.1 km
  • University of Ottawa - 7 min walk - 0.6 km
  • Byward Market Square - 7 min walk - 0.6 km
  • Parliament Hill - 13 min walk - 1.1 km
  • Canadian Museum of History - 4 min drive - 3.2 km

Getting around

  • Rideau Station - 4 min walk
  • Ottawa Station - 5 min drive
  • Ottawa International Airport (YOW) - 16 min drive

Restaurants

  • ‪JOEY Rideau - ‬2 min walk
  • ‪Wilfrid's - ‬5 min walk
  • ‪The Shore Club - ‬1 min walk
  • ‪Bridgehead - ‬5 min walk
  • ‪Dining Hall - ‬5 min walk

About this property

The Westin Ottawa

Eco-certified Ottawa hotel connected to the convention centre, steps from Rideau Canal
As a guest of The Westin Ottawa, you'll find an indoor pool, Access to hot tub, a sauna, and a 24-hour fitness centre. There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Business amenities include a 24-hour business centre, meeting rooms, and limo/town car service. Event space at this hotel measures 473612 square feet (44000 square metres) and includes conference space. Spa services, multilingual staff, and gift shops/newsstands are also featured at the eco-certified The Westin Ottawa. Parking is available for a fee.

This Ottawa hotel is smoke free.

  • 492 guestrooms or units
  • 24 levels
  • 2 dining venues
  • Conference rooms
  • 473612 sq ft of conference space
  • 44000 sq. m of conference space
  • Built in 1984
  • Deli
  • Charging station for electric cars
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Gift shop
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
The Westin Ottawa offers 492 accommodations with iPod docking stations and a safe. Pillowtop beds feature down duvets and premium bedding. 50-inch LCD televisions come with cable channels and pay-per-view films. Fridges and coffee/tea makers are provided. Bathrooms include baths or showers, bathrobes, complimentary toiletries and hairdryers.

In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and an iron/ironing board. Microwaves, hypo-allergenic bedding and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Guests can pamper themselves by indulging in the on-site spa services. Services include massages.

Awards and affiliations

Eco-certified property
This property participates in Green Key Global – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, French

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Property amenities

Internet

  • Available in all rooms: WiFi (CAD 10.95 per day)
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • 24-hour offsite parking (CAD 30 per day)
  • Limo/town car service
  • Covered valet parking on site (CAD 55 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Breakfast to-go available for a fee 7:30 AM to 11:00 AM on weekdays and 7:00 AM to 11:30 AM on weekends; CAD 6 to 40 for adults and CAD 5 to 25 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • Daly's Restaurant
  • The Shore Club

Things to do

  • 24-hour gym
  • Bicycle rentals
  • Hot tub
  • Indoor pool
  • Racquetball/squash
  • Sauna
  • Shopping centre

Family friendly

  • Free cot
  • In-room refrigerator
  • Indoor pool
  • Microwave on request
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • 473,612 square feet of conference space
  • Meeting rooms

Spa

  • Massage
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift (107 centimetre wide door)
  • Low-height electrical sockets in bathroom
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 24 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable drinking straws available
  • Built in 1984
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Fireplace in lobby
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reception hall
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 50-inch LCD TV with cable channels
  • IPod dock
  • Pay films

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Microwave on request
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 19

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
Late check-out fee: CAD 50
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Only dogs are allowed

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 200.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: approximately CAD 6 to 40 for adults and CAD 5 to 25 for children
  • Fee for in-room wireless Internet: CAD 10.95 per day (rates may vary)
  • Valet parking fee: CAD 55 per day (in/out privileges)
  • Off site parking fee: CAD 30 per day (0.1 mi away; open 24 hours)
  • Late check-out fee: CAD 50 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Union Pay. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival.
    This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

We should mention

  • Pool access available from 6:30 AM to 10:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Ottawa Westin
Westin Hotel Ottawa
Westin Ottawa
The Westin Ottawa Hotel Ottawa
Westin Ottawa Hotel
The Westin Ottawa Hotel
The Westin Ottawa Ottawa
The Westin Ottawa Hotel Ottawa

Frequently asked questions

What is the cancellation policy at The Westin Ottawa?

The Westin Ottawa offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at The Westin Ottawa?

As of 13 May 2025, prices found for a 1-night stay for 2 adults at The Westin Ottawa on 18 May 2025 start from NZ$390.05, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at The Westin Ottawa?

Yep, The Westin Ottawa has covered valet parking with in/out privileges for CAD 55 per day.

Is there a spa on site at The Westin Ottawa?

There's no onsite spa, but this property does offer services like massages.

Does The Westin Ottawa have a pool?

The Westin Ottawa has an indoor pool. The pool is open 6:30 AM to 10:00 PM.

What luxury perks are available at The Westin Ottawa?

The Westin Ottawa features an indoor pool, 1 hot tub and 2 restaurants. All guestrooms come with pillowtop beds and premium bedding.

What makes The Westin Ottawa a romantic place to stay?

1 hot tub and a lounge bar, as well as pillowtop beds in the guestrooms, all help set the scene for a romantic weekend at The Westin Ottawa.

Is The Westin Ottawa family-friendly?

You bet! With amenities such as a deli and an indoor pool, as well as free infant beds in the guestrooms, it's no surprise that The Westin Ottawa is a hit with families.

Does The Westin Ottawa serve breakfast?

You bet, to-go breakfast is on offer on weekdays from 7:30 AM to 11:00 AM and weekends between 7:00 AM and 11:30 AM.

Is there a free airport shuttle available at The Westin Ottawa?

No, The Westin Ottawa does not offer an airport shuttle service.

Is there a bar or restaurant at The Westin Ottawa?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at The Westin Ottawa?

Check-in begins at 4:00 PM. Check-out time is noon.

The Westin Ottawa Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 642 out of 1004 reviews
Rating 8 - Good. 203 out of 1004 reviews
Rating 6 - Okay. 90 out of 1004 reviews
Rating 4 - Poor. 30 out of 1004 reviews
Rating 2 - Terrible. 39 out of 1004 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Sylvain

Stayed 1 night in Feb 2025

8/10 Good

Carlos

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful weekend stay at the Westin
Stayed 2 nights in Feb 2025

8/10 Good

Milene

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 2 nights in Feb 2025

10/10 Excellent

Sonja

Liked: Property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

Tamara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was wonderful: staff, room, view, lication and bar! The room’s toilet flushes weirdly! Does not clear!
Stayed 2 nights in Feb 2025

10/10 Excellent

Andrea

Stayed 4 nights in Jan 2025

10/10 Excellent

Lauren

Stayed 2 nights in Jan 2025

10/10 Excellent

Mark

Stayed 1 night in Dec 2024

10/10 Excellent

Jennifer

Travelled with partner
Disliked: Property conditions & facilities
While I am a Marriott Bonvoy member and have had several pleasant stays at the Westin Ottawa over the years, we were very disappointed in our stay in January 2025, especially after having paid over $400 for the room. These were the issues: - Shower did not drain - about 2 inches of water remained after shower - Bed sheets were not tucked in and would uncomfortably bunch up - Only 2 coffee creamers (we did get more when we asked) - No plug-ins at bedside tables (plug was behind headboard) - 3 plug-ins on the desk are loose and a fire hazard! - TV reception was poor and blacking out - Toilet paper holder location is very awkwardly behind/beside the toilet - Only one robe and one set of slippers in closet - Pillows were very soft and uncomfortable with no other options provided - No Kleenex refill box - blue sheets were already showing when we arrived - it had been my understanding that I had booked a room with a view of the canal/Parliament where I have been several times before when booking a premium room, but we were on the other side of the hotel, and were advised we would have to pay even more money to upgrade to such a room.
Stayed 1 night in Jan 2025

6/10 Okay

Michael

Liked: Cleanliness
Stayed 1 night in Jan 2025

10/10 Excellent

Endora, Shubenacadie

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Secure elevator system
Stayed 3 nights in Jan 2025

10/10 Excellent

Keith

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Capital Stay

Was staying in the Capital for a conference at the hotel. the room was amazing. the bed was perfect and the room temp, which i struggle with often, was perfect.
Stayed 2 nights in Jan 2025

10/10 Excellent

Jiji

Stayed 2 nights in Jan 2025

8/10 Good

Kailyn

Stayed 1 night in Jan 2025

10/10 Excellent

Brad

Stayed 1 night in Jan 2025

6/10 Okay

KERRI-ANN

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Jan 2025

8/10 Good

Jesse

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

4/10 Poor

Matthew

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Jan 2025

10/10 Excellent

Danny

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

8/10 Good

Sherrie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property, staff and service was absolutely excellent. They only lost a star because the king sized bed is really a double, queen length. Also, the O train entrance seems to attract loitering types, so use the mall entrance.
Stayed 1 night in Jan 2025

10/10 Excellent

Benjamin

Stayed 1 night in Dec 2024

10/10 Excellent

George

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful view

Great service, upgraded room with beautiful view of parliament hill, canal and sparks st
Stayed 1 night in Jan 2025

10/10 Excellent

Esther

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the lobby, spacious rooms

4/10 Poor

Ina

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Disappointed

Impossible to stay. Poor service, very noisy. Me and my family went to the pool on the 6th floor and I had to wait 1:30 min to be able to go back to my room because the elevator was always busy and then the key of my room wouldn’t work. I had to wait 45 more min to have someone to come and open the door for me. Now my entire family is sick. And with high fever. I ordered two rooms for a party of 7 people and when I asked for additional bed in my rooms because we wouldn’t be able to sleep on double beds, they just answered; we can’t bring additional beds on your rooms. So they charged me for rooms that fit 7 people but they offered me double beds and they couldn’t bring me extra beds. Never happened to me before. Such a vacation….
Stayed 3 nights in Jan 2025