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The Metcalfe Hotel

4.0 star property
Hotel with a restaurant, a quick walk to National Arts Centre

Photo gallery for The Metcalfe Hotel

Lobby lounge
Meeting facility
Meeting facility
Lobby
Premium bedding, down duvets, pillow-top beds, minibar

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Room service
  • Housekeeping
  • 24/7 front desk
  • Pet-friendly
  • Parking available
The current price is NZ$318
includes taxes & fees
27 Aug - 28 Aug

Explore the area

View map
123 Metcalfe Street, Ottawa, ON, K1P 5L9
  • National Arts Centre
    ‪3 min walk‬
  • Rideau Centre
    ‪7 min walk‬
  • Parliament Hill
    ‪8 min walk‬
  • Ottawa, ON (YOW-Macdonald-Cartier Intl.)
    ‪15 min drive‬

Room options

View all photos for Suite, Corner

Premium bedding, down duvets, pillow-top beds, minibar

Suite, Corner

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2022
Blackout curtains
Sofa bed
Down duvet
  • 50 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Bedrooms

Premium bedding, down duvets, pillow-top beds, minibar

Suite, 2 Bedrooms

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2022
Premium bedding
2 bedrooms
Blackout curtains
  • 79 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 Queen Beds and 1 King Bed

View all photos for Classic Room, 1 Queen Bed

Classic Room, 1 Queen Bed

Classic Room, 1 Queen Bed

9.4 out of 10
Exceptional
(37 reviews)

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2022
Down duvet
Pillow-top bed
Premium bedding
  • 19 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite

42-inch flat-screen TV with cable channels, TV

Junior Suite

10.0 out of 10
Exceptional
(4 reviews)

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2022
Blackout curtains
Sofa bed
Down duvet
  • 45 sq m
  • Sleeps 5
  • 1 King Bed

View all photos for Executive Room, 1 King Bed

Premium bedding, down duvets, pillow-top beds, minibar

Executive Room, 1 King Bed

10.0 out of 10
Exceptional
(7 reviews)

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2022
Down duvet
Pillow-top bed
Premium bedding
  • 38 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room (Queen)

Premium bedding, down duvets, pillow-top beds, minibar

Deluxe Room (Queen)

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2022
Down duvet
Pillow-top bed
Premium bedding
  • 52 sq m
  • Sleeps 2
  • 1 Twin Murphy Bed

View all photos for Executive Room, 2 Bedrooms

Premium bedding, down duvets, pillow-top beds, minibar

Executive Room, 2 Bedrooms

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2022
Premium bedding
2 bedrooms
Blackout curtains
  • 65 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds

View all photos for Superior Room, 2 Bedrooms

Premium bedding, down duvets, pillow-top beds, minibar

Superior Room, 2 Bedrooms

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2022
Down duvet
Pillow-top bed
Premium bedding
  • 56 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 King Bed

View all photos for Superior Room, 2 Queen Beds

Premium bedding, down duvets, pillow-top beds, minibar

Superior Room, 2 Queen Beds

9.2 out of 10
Wonderful
(30 reviews)

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2022
Down duvet
Pillow-top bed
Premium bedding
  • 29 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room, 1 King Bed

Premium bedding, down duvets, pillow-top beds, minibar

Superior Room, 1 King Bed

9.6 out of 10
Exceptional
(14 reviews)

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2022
Down duvet
Pillow-top bed
Premium bedding
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Atrium)

Premium bedding, down duvets, pillow-top beds, minibar

Room, 1 King Bed (Atrium)

9.2 out of 10
Wonderful
(10 reviews)

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2022
Down duvet
Pillow-top bed
Premium bedding
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 1 King Bed

Classic Room, 1 King Bed

Classic Room, 1 King Bed

9.8 out of 10
Exceptional
(31 reviews)

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2022
Down duvet
Pillow-top bed
Premium bedding
  • 23 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

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About the area

Ottawa

The Metcalfe Hotel places you in the centre of Ottawa, within a short 5-minute stroll of Confederation Park and National Arts Centre. Highlights at this hotel include a restaurant and in-room free WiFi. .This pet-friendly hotel offers free WiFi in public areas, concierge services and a 24-hour front desk. Plus you'll find a library, dry cleaning/laundry services and multilingual staff. Full breakfast is available on weekdays between 7:30 AM and 10:30 AM and on weekends between 7:30 AM and 1:00 PM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of valet parking. .Sights within a 10-minute walk of this 4-property class Downtown Ottawa hotel include Capital Information Kiosk and Sparks Street Mall.

What's nearby

  • National Arts Centre - 3 min walk - 0.3 km
  • Ottawa City Hall - 3 min walk - 0.3 km
  • Rideau Centre - 7 min walk - 0.6 km
  • Parliament Hill - 8 min walk - 0.7 km
  • Byward Market Square - 11 min walk - 1.0 km

Getting around

  • Ottawa Station - 6 min drive
  • Parliament Station - 6 min walk
  • Ottawa International Airport (YOW) - 15 min drive

Restaurants

  • ‪Meet Noodle 又見壹面 - ‬2 min walk
  • ‪Browns Socialhouse Centretown - ‬3 min walk
  • Tim Hortons
  • ‪The Scone Witch - ‬3 min walk
  • ‪Grill Forty One - G41 - ‬3 min walk

About this property

The Metcalfe Hotel

Hotel with a restaurant, a quick walk to National Arts Centre
There's a restaurant on site. WiFi is free in public spaces. There are 6 meeting rooms available. A library, multilingual staff, and tour/ticket assistance are also featured at The Metcalfe Hotel. Parking is available for a fee. A complete renovation of The Metcalfe Hotel was completed in July 2022.

This 4-star Ottawa hotel is smoke free.

  • 108 guestrooms or units
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Library
  • Beauty salon
  • Bellhop
  • Lift
  • No smoking on site
  • Dining venue
The Metcalfe Hotel offers 108 air-conditioned accommodations with minibars and a safe. Pillowtop beds feature down duvets and premium bedding. 42-inch flat-screen televisions come with cable channels.

Bathrooms include a shower, bathrobes, slippers and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and a hairdryer. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Languages

English, French, German, Portuguese, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Valet parking on site (CAD 47 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee 7:30 AM to 10:30 AM on weekdays and 7:30 AM to 1:00 PM on weekends; CAD 15 to 25 for adults and CAD 10 to 20 for children
  • A restaurant

Restaurants on site

  • Cocotte

Things to do

  • Library

Family friendly

  • Children's games
  • Free cot

Conveniences

  • 24-hour front desk
  • Hair salon
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 6 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Communal living room
  • Renovated entire property - July 2022
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with cable channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: CAD 75 per accommodation, per stay
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately CAD 15 to 25.00 for adults and CAD 10.00 to 20.00 for children
  • Valet parking fee: CAD 47 per night
  • Pet fee: CAD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover and Diners Club. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival.

We should mention

  • Up to 3 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Metcalfe Hotel Ottawa
Metcalfe Hotel
Metcalfe Ottawa
Ottawa Hotel Indigo
The Metcalfe Hotel Hotel
The Metcalfe Hotel Ottawa
The Metcalfe Hotel Hotel Ottawa

Frequently asked questions

What is the cancellation policy at The Metcalfe Hotel?

The Metcalfe Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at The Metcalfe Hotel?

As of 15 Aug 2025, prices found for a 1-night stay for 2 adults at The Metcalfe Hotel on 27 Aug 2025 start from NZ$317.79, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at The Metcalfe Hotel?

Yep, The Metcalfe Hotel has valet parking for CAD 47 per night.

What makes The Metcalfe Hotel a romantic place to stay?

A champagne service, plus pillowtop beds in the guestrooms, help set the scene for a romantic weekend at The Metcalfe Hotel.

Does The Metcalfe Hotel serve breakfast?

You bet, full brekkie is on offer weekdays between 7:30 AM and 10:30 AM and on weekends between 7:30 AM and 1:00 PM.

Is there a free airport shuttle available at The Metcalfe Hotel?

No, The Metcalfe Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at The Metcalfe Hotel?

Yep, you can grab a meal at The Metcalfe Hotel's onsite restaurant.

What time are check-in & check-out at The Metcalfe Hotel?

Check-in begins at 4:00 PM. Check-out time is noon.

Are pets allowed at The Metcalfe Hotel?

Furry friends are welcome at The Metcalfe Hotel, with food and water bowls on offer.

The Metcalfe Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 898 out of 1188 reviews
Rating 8 - Good. 207 out of 1188 reviews
Rating 6 - Okay. 43 out of 1188 reviews
Rating 4 - Poor. 24 out of 1188 reviews
Rating 2 - Terrible. 16 out of 1188 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Tracy

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was clean and comfortable. The staff was amazing. My son loved the activities room and we had a lovely dinner in the on-site restaurant. The only complaints I had was that my room was on an outside wall near a club at 5 AM I was woken up to loud noises of people leaving the club. Other than that, it was a place I would go back to.
Stayed 2 nights in May 2025

10/10 Excellent

SALOME

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely boutique hotel in Ottawa's downtown. Walkable to many major sites including Parliament Hill. Staff was friendly and responsive. The suite upgrade was great. The restaurant on site - Cocoette - was delicious!
Stayed 1 night in May 2025

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, property conditions & facilities
Loved the ambiance
Stayed 1 night in May 2025

10/10 Excellent

JAMES

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome place
Stayed 1 night in May 2025

10/10 Excellent

Agustin

Stayed 1 night in May 2025

4/10 Poor

TING-HSUAN

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The night time is really noisy. There were people shouting on the street. Our room is on the second floor. We can hear people from the ground floor laughing and talking ..
Stayed 1 night in May 2025

6/10 Okay

Nancy

Disliked: Property conditions & facilities
Stayed 3 nights in Apr 2025

8/10 Good

William

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Positives: rooms, staff, location Negatives: bathtub/shower had no grab bars, and since step up into bathtub was high, more elderly people may find it difficult to get into and out of. No exhaust fan in bathroom. Only valet parking available, which was expensive.
Stayed 3 nights in May 2025

6/10 Okay

Shari

Business traveller, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We asked for a late check out due to online meetings yet were interupted 3 times by housekeeping staff. Other than that, the hotel was lovely appointed and convenient.
Stayed 2 nights in May 2025

8/10 Good

Jeffrey

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place. Shower is one of those you have to have arms 5 feet long to ablvoid a cold spray when turning on, but that's a minor knock
Stayed 1 night in May 2025

10/10 Excellent

Kinnon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yes, it's on the pricier side, but you get a nice hotel that is conveniently at the center of everything and is modern chic
Stayed 2 nights in May 2025

8/10 Good

John

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel but the water pressure on the shower was too too too low. Unfortunately This is a deal breaker for me. Also too much noise on the steer after hours and can hear inside our room. This was most likely because we were on a lower floor (2nd floor)
Stayed 2 nights in May 2025

8/10 Good

Charles

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2025

10/10 Excellent

Ting

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in May 2025

10/10 Excellent

Alexei

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this hotel, always a pleasure to stay there.
Stayed 1 night in Apr 2025

6/10 Okay

Shengjun

Liked: Staff & service
small room
Stayed 1 night in Apr 2025

10/10 Excellent

Carol

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The building and staff were great, but the air conditioning in the room doesn't really cool it that much.
Stayed 1 night in Apr 2025

10/10 Excellent

Jane

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location and quiet hotel. The lounge area is lovely and we enjoyed breakfast at the restaurant.
Stayed 1 night in Apr 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Manjot

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very impressed with the staff and stay
Stayed 1 night in Apr 2025

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

Brad, Kitchener

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property with central interior area
Stayed 1 night in Apr 2025

10/10 Excellent

James

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Karen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very helpful and polite! The room was spacious with enough room to store our luggage and walk around. Loved the location to downtown Ottawa and would highly recommend having brunch at the restaurant - the potatoes were so delicious! We will definitely stay here again.
Stayed 3 nights in Apr 2025

6/10 Okay

Graeme

Liked: Cleanliness
Stayed 1 night in Apr 2025