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4.4 out of 5

"We stayed at QS for 2 nights Feb 2024. We booked and paid online. We had a rental car. We noted on the booking site it mentioned limited onsite parkin ... " More

By a verified traveller on Sat 24 Feb 2024

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Hotel Description

Quality Suites Central Square places you in the center of Palmerston North, connected to a shopping center and within a short 5-minute stroll of The Square and City Library. Highlights at this hotel include in-room kitchenettes and free WiFi.

This smoke-free hotel offers free WiFi in public areas, express check-in, and express check-out. Additionally, you'll find laundry facilities, dry cleaning/laundry services, and free newspapers in the lobby. There's also the convenience of self parking.

Sights within a 10-minute walk of this 3-star Palmerston North hotel include Palmerston North Convention Centre and Te Manawa.

Standard Room, 2 Single Beds, Non Smoking

Bed Count 2 Twin Beds Maximum Occupancy 2 Max
NZ$126* Per night/room 1 Apr. - 2 Apr.

Suite,1Queen Bed, 1Single Bed, Efficiency, Nonsmoking, Upgrade

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Room, 2 Bedrooms, Non Smoking (2 Kings, 2 Bathrooms)

Bed Count 2 King Beds Maximum Occupancy 4 Max

Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 1 King Bed, Non Smoking (Executive)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 1 King Bed, Non Smoking (Pet Friendly)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Quality Suites Central Square ratings based on 290 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Quality Suites Central Square

Everyone (157) Couples (93) Business (4) Family (37)
3 out of 5
We stayed at QS for 2 nights Feb 2024. We booked and paid online. We had a rental car. We noted on the booking site it mentioned limited onsite parking. When we checkied in, there was no parking available, so we had park on the street which made us feel a bit unsafe. There is only one key per room - the cleaner left our room unlocked on day! The room has a small kitchenette with a cooking area with a microwave, dishwasher, small cooktop, toaster, fridge. There was an actual table for meals and cutlery in the room – which was very The room has a small kitchenette with a cooking area with a microwave, dishwasher, small cooktop, toaster, fridge. There was an actual table for meals and cutlery in the room – which was very welcome. The bathroom there had a large sized shower with very good water pressure. Also there was also a washing machine and dryer, which was welcome given we’d been on the road for nearly a week by this time. Sadly, the dryer was broken as the door didn’t latch. The front desk staff member said he couldn’t get anyone to fix it. The bed was quite comfortable and of a decent size. The sheets and pillows were clean and crisp. The room also has Wi-Fi, a smart TV, a heatpump for heating and cooling Overall, a few issues, but QS does represent decent value for money. Just temper your expectations before checking in. C accommodation. The rude front desk staff are the greatest limitations at present.

Posted by on 24 Feb. 2024

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Comment from Hotel Management

14 Mar. 2024 by Duty Manager

Dear GuestThank you for your constructive feedback following the recent stay with us. We regret to note about the unpleasant experience in terms of parking. since we are located at the heart of the city and within a lot of commercial buildings, we only have a limited number of parking spaces which needs to be pre booked in advance. Second room key can be issued only on request, im sure in your situation you must have forgotten to request from us. How ever we do apologies for not locking your room door after the daily service, which we already have addressed with the team as we believe it should not have happened. We do apologies for the dryer door and we do want to inform you that we are in the process of getting new dryer to the room.we think your experience will not deter from visiting us again.Thank youQuality Suites Management

4 out of 5
Nice and quiet, Bedroom TV only had 3 channels, shower door hard to open and close. Body wash bottle completely empty.

Posted by on 14 Aug. 2023

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5 out of 5
Great location. Good tidy units. Very much suits professionals and singles/couples travelling. Apparently they can accommodate pets, if you request a leve 2 unit. Staff were very friendly and professional. I'll definitely be returning there when in Palmy again.

Posted by on 8 Aug. 2023

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3 out of 5
Friendly host. Room not as big as advertised on Wotif. Room comfortable but in need of maintenance. Some things old & didn't work. Unimpressed getting a parking ticket when parked right outside complex whilst we were inside finding out where to park!! Apparently a common issue.....

Posted by on 24 Jul. 2023

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5 out of 5
The people running the place were excellent, thank you!

Posted by on 25 Apr. 2023

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3 out of 5
Very close to the Square and the venue for a wedding we attended in P Nth. Room 308 has one very tiny window in the lounge but no windows in bedroom or bathroom. Car park area needs a good clean and junk removed.

Posted by on 27 Mar. 2023

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3 out of 5
Quiet, comfortable basic accom. Good central location but is not memorable. One night was enough.

Posted by on 8 Mar. 2023

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1 out of 5
THERE WAS NOTHING TO LIKE ABOUT THE ROOM WE SELECTED FROM WOTIF AND WHAT WE GOT. AS I GET CLAUSTOPHOBIC THE ROOM ON WOTIF LOOKED VERY LIGHT AND ROOMY. THE ROOM WE GOT WAS SMALL, NO WINDOWS IN THE BEDROOM, AND A SMALL WINDOW IN THE CORNER OF THE LOUNGE. IT WAS PITCH BLACK AT NIGHT AND WE HAD TO LEAVE A LIGHT ON ALL NIGHT. WE WENT STRAIGHT DOWN TO RECEPTION ON ARRIVAL AND ASKED FOR A BETTER ROOM. THE WOMAN SAID THERE WAS NONE AVAILABLE.WHEN I SHOWED THE WOMAN THE PHOTO I HAD BASED THE ACCOMMODATION ON, SHE SAID WHAT YOU SEE IS NOT NECESSARILY WHAT YOU GET. TO USE THE DRYER ABOVE THE WASHING MACHINE WE HAD TO STAND ON A CHAIR TO REACH THE KNOBS AS THEY WERE JUST UNDER THE CEILING. VERY DISAPPOINTING.

Posted by on 22 Feb. 2023

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Comment from Hotel Management

23 Feb. 2023 by Shariff

Hi Lorraine, thank you for your feedback. We regret that wr couldn't meet the standard of your expectations this time. The room you ended up is a room category we call on our website as Night Owl room but unfortunately Wotif is an Expedia affiliate where we are unable to personalize room names. On a fully booked night, unfortunately we do not have much of a choice in changing the rooms and we do appreciate your frustration with the room. We hope you will try us again and we will make sure we put in one of our many rooms with fantastic views of yhe Square or the Windmills. We sincerely regret the inconvenience. Thank you again for your feedback, appreciate it.

4 out of 5
Great location on the Square. Room had a great view. Good sized room. Good, friendly housekeeping service. Bed in Room 509 OK but not great. Needs better pillows. Too thin. Close to restaurants and pubs. Would stay there again.

Posted by on 1 Nov. 2022

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4 out of 5

Posted by on 20 Oct. 2022

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Property Features

As a guest of Quality Suites Central Square, you'll find tour/ticket assistance, complimentary newspapers in the lobby, and laundry facilities. WiFi is free in public spaces. Quality Suites Central Square also features dry cleaning/laundry services, express check-in, and express check-out. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 3-star Palmerston North hotel is smoke free.

  • 1 building
  • 40 guestrooms or units
  • 4 levels
  • Built in 2008
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Newspapers in lobby (free)
  • ATM
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Free WiFi
  • Soundproofed rooms
  • Kitchenette
  • Laundry facilities
  • Refrigerator
  • Microwave
  • DVD player

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Long-term parking (surcharge) , Self parking (surcharge) , Parking (limited spaces)

Transport

  • Parking: Self parking and extended parking available for a surcharge

Room Amenities

Quality Suites Central Square offers 40 air-conditioned accommodations with DVD players and coffee/tea makers. Flat-screen televisions come with satellite channels. Accommodations at this 3-star hotel have kitchenettes with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include showers, complimentary toiletries, and hair dryers. This Palmerston North hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and fans. Housekeeping is provided daily.

  • In-room kitchenette
  • Flat-screen television
  • Satellite channels
  • DVD player
  • Refrigerator
  • Microwave
  • Stove
  • Dishwasher
  • Coffee maker
  • Kitchenware
  • Shower
  • Housekeeping (daily)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Air conditioning
  • Fan

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at midnight

Special check-in instructions:

The front desk is open daily from 8 AM - 7 PM. To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

The front desk at this property is open daily from 8 AM - 7 PM.
To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for NZD 35.0 per night.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa and Mastercard. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. The property is professionally cleaned. Contactless check-in and contactless check-out are available.

  • No cots (infant beds) available
  • Debit cards not accepted
  • Staffed front desk
  • Smoke detector
  • Property uses a professional cleaning service
  • Property is cleaned with disinfectant
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • No gap period between guests' stays
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property follows sanitisation practices of Intertek Cristal (3rd party expert - Global)

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: NZD 15 per night
  • Extended parking fee: NZD 15 per night
  • Rollaway bed fee: NZD 35.0 per night
  • Credit card charges are subject to a surcharge of 3.5 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Palmerston North Quest
  • Quest Hotel Palmerston North
  • Quest Palmerston North
  • Quest Palmerston North Aparthotel
  • Quest Palmerston Aparthotel
  • Central Square Hotel
  • Quest Palmerston North
  • Quality Suites Central Square Hotel
  • Quality Suites Central Square Palmerston North
  • Quality Suites Central Square Hotel Palmerston North

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.