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Aparthotel

369 Luxury Apartments Mamitas Zone

Property class: 4

Photo gallery for 369 Luxury Apartments Mamitas Zone

A swimming pool with clear blue water, a covered seating area with lounge chairs, and a view of the surrounding landscape.
A modern bedroom with a bed, a glass table, a ceiling fan, and a view of the outdoors.
A modern indoor garden with various plants and a central water feature.
A courtyard with a variety of potted plants arranged in a rectangular planter.
A modern living room with a sofa, coffee table, and a view of the balcony.

Reviews

5.2 out of 10

Popular amenities

  • Pool
  • Kitchen
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Laundry room

Explore the area

View map
Calle 38 Nte. Gonzalo Guerrero, Playa del Carmen, QROO, 77720
  • Place, Quinta Avenida
    ‪11 min walk‬
  • Place, Quinta Alegría Shopping Mall
    ‪13 min walk‬
  • Place, Playa del Carmen Main Beach
    ‪16 min walk‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪55 min drive‬

Room options

View all photos for Apartment

A rectangular pool with clear blue water, surrounded by lounge chairs and a concrete deck.

Apartment

  • Garden view
  • 128 sq m
  • 3 bedrooms
  • Sleeps 7
  • 1 King Bed, 2 Double Beds and 1 Double Sofa Bed

View all photos for Family Apartment

A rectangular pool with clear blue water, surrounded by lounge chairs and a concrete deck.

Family Apartment

  • Garden view
  • 118 sq m
  • 3 bedrooms
  • Sleeps 8
  • 1 King Bed, 2 Queen Beds and 1 Double Sofa Bed

View all photos for Exclusive Apartment

A hotel room with two beds, a ceiling fan, a large window with a view of the city, and a small table with a glass.

Exclusive Apartment

  • 9 sq m
  • 2 bedrooms
  • Sleeps 7
  • 1 King Bed, 1 Queen Bed, 1 Double Bed and 1 Double Sofa Bed

View all photos for Design Apartment

A swimming pool with clear blue water, a covered seating area with lounge chairs, and a view of the surrounding landscape.

Design Apartment

  • 78 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Apartment

  • Garden view
  • 3 bedrooms
  • Sleeps 7
  • 3 Double Beds and 1 Double Sofa Bed

View all photos for Grand Apartment

A modern bathroom with a glass shower enclosure, a toilet, and a sink.

Grand Apartment

  • Garden view
  • 3 bedrooms
  • Sleeps 7
  • 1 King Bed, 2 Queen Beds and 1 Double Sofa Bed

View all photos for Exclusive Studio

A modern hotel room with a large bed, wooden headboard, a ceiling fan, a TV, and a desk with a chair.

Exclusive Studio

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Design Apartment

A modern bathroom with a white toilet, a sink with a mirror above it, and a wooden cabinet.

Design Apartment

  • Garden view
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Exclusive Apartment

A modern living room with a sofa, a coffee table, a TV, and a ceiling fan.

Exclusive Apartment

  • Garden view
  • 2 bedrooms
  • Sleeps 7
  • 1 King Bed, 1 Queen Bed, 1 Double Bed and 1 Double Sofa Bed

View all photos for Apartment

A modern bathroom with a white sink, vanity, and toilet.

Apartment

  • Garden view
  • 2 bedrooms
  • Sleeps 7
  • 1 King Bed, 2 Double Beds and 1 Double Sofa Bed

View all photos for Exclusive Apartment

A hotel room with two beds, a ceiling fan, a large window with a view of the city, and a small table with a glass.

Exclusive Apartment

  • Garden view
  • 2 bedrooms
  • Sleeps 7
  • 1 King Bed, 1 Queen Bed, 1 Double Bed and 1 Double Sofa Bed

View all photos for Exclusive Apartment

A hotel room with two beds, a ceiling fan, a large window with a view of the city, and a small table with a glass.

Exclusive Apartment

  • Garden view
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 1 Double Bed

View all photos for Apartment

A modern bathroom with a glass shower enclosure, a toilet, and a sink.

Apartment

  • Garden view
  • 3 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Family Apartment

A modern living room with a grey sectional sofa, two round wooden tables, a decorative mirror, a ceiling fan, and a kitchen in the background.

Family Apartment

  • Garden view
  • 3 bedrooms
  • Sleeps 8
  • 1 King Bed, 2 Queen Beds and 1 Double Sofa Bed

View all photos for Exclusive Apartment

A modern bedroom with a large bed, a ceiling fan, a bedside table with a lamp, and a wall-mounted mirror.

Exclusive Apartment

  • Garden view
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed, 2 Queen Beds and 1 Double Bed

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About the area

Playa del Carmen

At 369 Luxury Apartments Mamitas Zone you'll be within a 20-minute stroll of popular places like Playa del Carmen Main Beach and Quinta Avenida. Highlights at this aparthotel include 2 outdoor swimming pools, and in-room kitchens and free WiFi. .You can enjoy a flat-screen TV with cable channels, and each apartment features free bottled water, a safe and a hairdryer. In-room dining is easy with a kitchen that comes equipped with a fridge, a microwave and a stovetop. A pillowtop bed and premium bedding welcome you to a good night's rest, and other nice touches include free toiletries. Housekeeping is available once per stay. .This aparthotel offers free WiFi in public areas, a 24-hour front desk and a terrace. Additionally, you'll find a children's swimming pool and laundry facilities. There's also the convenience of free self parking. .Attractions within a 10-minute drive of this 4-property class Gonzalo Guerrero aparthotel include Mamitas Beach and Playa del Carmen Maritime Terminal.
View more Aparthotels in Playa del CarmenOpens in a new window

What's nearby

  • Mario Villanueva Madrid - 9 min walk - 0.8 km
  • Quinta Avenida - 11 min walk - 1.0 km
  • Quinta Alegría Shopping Mall - 13 min walk - 1.1 km
  • Mamitas Beach - 16 min walk - 1.4 km
  • Playa del Carmen Main Beach - 16 min walk - 1.4 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 48 min drive

Restaurants

  • ‪Aquelarre Café - ‬4 min walk
  • ‪El Fogon del May - ‬5 min walk
  • ‪Los Aguachiles - ‬5 min walk
  • ‪La Birria - ‬2 min walk
  • ‪Bait Lajam (Tacos arabes) - ‬4 min walk

About this property

369 Luxury Apartments Mamitas Zone

369 Luxury Apartments Mamitas Zone offers its guests 2 outdoor swimming pools and a children's pool. Public spaces have free WiFi. A terrace, barbecue grills, and a garden are also featured at 369 Luxury Apartments Mamitas Zone. Self parking is free.

Smoking is allowed in designated areas at this 4-star Playa del Carmen aparthotel.

  • 14 guestrooms or units
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • ATM
  • Lift
  • Smoking in designated areas
369 Luxury Apartments Mamitas Zone offers 14 air-conditioned accommodations with a safe and complimentary bottles of water. Pillowtop beds feature premium bedding. Accommodation at this 4-star aparthotel has kitchens with full-sized fridge/freezers, stovetops, microwaves and kitchenware and utensils. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

This Playa del Carmen aparthotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). 55-inch flat-screen televisions come with cable channels. Housekeeping is offered once per stay and hypo-allergenic bedding can be requested. Housekeeping is provided on a limited basis.

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Property amenities

Pool/Spa

  • 2 outdoor pools

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Family friendly

  • Children's pool

Kitchen

  • Cookware, dishware, and utensils
  • Electric kettle
  • Full-sized refrigerator/freezer
  • Griddle
  • Hob
  • Microwave
  • Oven

Bedrooms

  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with cable channels

Outdoor areas

  • Barbecue grill
  • Garden
  • Outdoor furniture
  • Picnic area
  • Terrace

Laundry

  • Laundry facilities

Comfort

  • Air conditioning

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Designated smoking areas (fines apply)

Services and conveniences

  • 24-hour front desk
  • ATM
  • Blackout drapes
  • Free bottled water
  • Housekeeping available once per stay
  • Luggage storage
  • Safe

Location highlights

  • In an entertainment district

Things to do

  • Children's pool

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
  • Fire extinguisher

General

  • 14 units
  • Banquet hall
  • Garden

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 5:00 PM
Contactless check-in and check-out are available
Express check-in available

Check-out

Check-out before 11:30 AM
Contactless check-out
Express check-out available

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions and an access code; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Access code, staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types

  • Mastercard
  • Visa

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per stay
  • Cleaning fee: USD 25 per accommodation, per stay.

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Noise-free guestrooms cannot be guaranteed
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, debit cards and cash. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher in all accommodation.

Property is also known as

369 Apartments Mamitas Zone
369 Luxury Apartments Mamitas Zone Aparthotel
369 Luxury Apartments Mamitas Zone Playa del Carmen
369 Luxury Apartments Mamitas Zone Aparthotel Playa del Carmen

Frequently asked questions

What is the cancellation policy at 369 Luxury Apartments Mamitas Zone?

369 Luxury Apartments Mamitas Zone offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at 369 Luxury Apartments Mamitas Zone?

Yep, 369 Luxury Apartments Mamitas Zone has a free self car park.

Are there any beaches close to 369 Luxury Apartments Mamitas Zone?

Yep, 369 Luxury Apartments Mamitas Zone is a short 16-minute walk from Playa del Carmen Main Beach.

Does 369 Luxury Apartments Mamitas Zone have a pool?

369 Luxury Apartments Mamitas Zone has 2 outdoor swimming pools and a kids' pool.

What luxury perks are available at 369 Luxury Apartments Mamitas Zone?

This property features 2 outdoor pools, as well as pillowtop beds and premium bedding.

Is there a free airport shuttle available at 369 Luxury Apartments Mamitas Zone?

No, 369 Luxury Apartments Mamitas Zone does not offer an airport shuttle service.

What time are check-in & check-out at 369 Luxury Apartments Mamitas Zone?

Check-in begins at 3:00 PM. Check-out time is 11:30 AM.

Are pets allowed at 369 Luxury Apartments Mamitas Zone?

No, pets are not allowed.

369 Luxury Apartments Mamitas Zone Reviews

Reviews

5.2
Rating 10 - Excellent. 2 out of 5 reviews
Rating 8 - Good. 0 out of 5 reviews
Rating 6 - Okay. 0 out of 5 reviews
Rating 4 - Poor. 0 out of 5 reviews
Rating 2 - Terrible. 3 out of 5 reviews

6.0/10

Cleanliness

7.4/10

Amenities

8.0/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Awesome place to stay
Stayed 2 nights in Sep 2022
Verified review

2/10 Terrible

Disliked: Cleanliness, amenities, property conditions & facilities, communication
No respetaron la reservacion , al entrar a la propiedad avía gente y no se quisieron salir la encargada de la propiedad nunca se comunico con migo para solucionar el problema . La propiedad no tiene el nombre qie se muestra en el anuncio.
Stayed 6 nights in Mar 2024
Verified review

2/10 Terrible

Disliked: Communication
Nunca me contestaron y nunca supe cuál era el departamento y quiero mi devolución de mi dinero
Stayed 1 night in Feb 2024
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
excelente el apartamento, solo tuvimos un contratiempo en a la hora de localizar la ubicacion le falta mas informacion y un telefono de contacto. tuvimos una estacion maravillosa con mi familia lo recomiendo ampliamente.
Verified review

2/10 Terrible

Disliked: Cleanliness, communication
Es un FRAUDE nunca vayan. A este lugar, te engañan no me dejaron entrar aún y con reservación diciendo que no la había recibido y ahora no me quieren regresar el dinero; no me dan la cara ni una respuesta correcta. El señor que me recibió en dos ocasiones es nos dijo que ahí se llamaba diferente el lugar, la descripción está mal; no es de Mamitas cómo dice el teléfono es erróneo obvio nunca contestan para no dar la cara, PASEN la voz que es FALSO. Estoy muy moleSta tuve que gastar en otro hotel me arrepiento de haber seleccionado este lugar
Stayed 3 nights in Oct 2022