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Devossion By Live Aqua Playa del Carmen All Inclusive - Adults Only

Photo gallery for Devossion By Live Aqua Playa del Carmen All Inclusive - Adults Only

A balcony with a view of the ocean, a dining table with breakfast, and a decorative bowl.
Property video
Suite (The Devossion)
A rooftop pool area with multiple lounge chairs and umbrellas, a large pool, and a building with balconies and a leopard mural.
Presidential Suite | Bathroom

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
The current price is NZ$610
includes taxes & fees
26 Aug - 27 Aug

Explore the area

View map
1a Avenida esquina Calle 26, Colonia Centro, Playa del Carmen, QROO, 77710
  • Place, Quinta Avenida
    ‪2 min walk‬
  • Place, Mamitas Beach
    ‪5 min walk‬
  • Place, Playa del Carmen Main Beach
    ‪5 min walk‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪57 min drive‬

Room options

View all photos for Premium Room, 2 Queen Beds, Garden View

A balcony with a view of buildings and greenery, a table with a glass, a chair, and a bed.

Premium Room, 2 Queen Beds, Garden View

9.4 out of 10
Exceptional
(6 reviews)
  • Garden view
  • 1 bedroom
  • Sleeps 3
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Premium Room, Accessible

Premium Room, Accessible | Balcony view

Premium Room, Accessible

  • Garden view
  • 1 bedroom
  • Sleeps 3
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Suite (The Devossion)

Suite (The Devossion)

Suite (The Devossion)

  • Ocean view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite (The Elixir Plunge Pool)

A hotel room with a large bed, a TV mounted on the wall, a ceiling fan, and a view of the ocean.

Suite (The Elixir Plunge Pool)

9.2 out of 10
Wonderful
(5 reviews)
  • Ocean view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite (The Horizon)

A hotel room with a bed, a TV, a balcony with a view of the sea, and a small table with a chair.

Suite (The Horizon)

  • Ocean view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Premium Room, 2 Queen Beds, Partial Ocean View

Balcony view

Premium Room, 2 Queen Beds, Partial Ocean View

  • Partial ocean view
  • 1 bedroom
  • Sleeps 3
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Premium Room, 2 Queen Beds (Ocean Front)

Balcony view

Premium Room, 2 Queen Beds (Ocean Front)

9.4 out of 10
Exceptional
(3 reviews)
  • Ocean view
  • 1 bedroom
  • Sleeps 3
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Premium Room, 2 Queen Beds, Ocean View

A balcony with a view of the ocean, a dining table with breakfast, and a decorative bowl.

Premium Room, 2 Queen Beds, Ocean View

10.0 out of 10
Exceptional
(4 reviews)
  • Ocean view
  • 1 bedroom
  • Sleeps 3
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Premium Room, 2 Queen Beds, Garden View (Plunge)

Balcony view

Premium Room, 2 Queen Beds, Garden View (Plunge)

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 1 bedroom
  • Sleeps 3
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Premium Room, 1 King Bed, Garden View

A hotel room with a bed, a balcony with chairs, a table with a bottle and glasses, and a hanging light fixture.

Premium Room, 1 King Bed, Garden View

9.8 out of 10
Exceptional
(15 reviews)
  • Garden view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Premium Room, 1 King Bed, Partial Ocean View

Premium Room, 1 King Bed, Partial Ocean View | Balcony view

Premium Room, 1 King Bed, Partial Ocean View

10.0 out of 10
Exceptional
(4 reviews)
  • Partial ocean view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Premium Room, 1 King Bed (Ocean Front)

Balcony view

Premium Room, 1 King Bed (Ocean Front)

  • Ocean view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Premium Room, 1 King Bed, Ocean View

A balcony with a view of the ocean, a dining table with breakfast, and a decorative bowl.

Premium Room, 1 King Bed, Ocean View

9.2 out of 10
Wonderful
(5 reviews)
  • Ocean view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Premium Room, 1 King Bed, Garden View (Plunge)

Balcony view

Premium Room, 1 King Bed, Garden View (Plunge)

10.0 out of 10
Exceptional
(3 reviews)
  • Garden view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Presidential Suite

Presidential Suite | Living area

Presidential Suite

  • Ocean view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Premium Room, 2 Queen Beds (Swim Up)

A rooftop pool area with lounge chairs and a view of lush greenery.

Premium Room, 2 Queen Beds (Swim Up)

8.0 out of 10
Very good
(2 reviews)
  • Garden view
  • 1 bedroom
  • Sleeps 3
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Premium Room, 1 King Bed (Swim Up)

A rooftop pool area with lounge chairs and a view of lush greenery.

Premium Room, 1 King Bed (Swim Up)

10.0 out of 10
Exceptional
(10 reviews)
  • Garden view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

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About the area

Playa del Carmen

A luxury stay in the heart of Playa del Carmen awaits you at Devossion By Live Aqua Playa del Carmen All Inclusive - Adults Only. Within a short 5-minute stroll, you'll find Quinta Avenida and Mamitas Beach. Highlights at this all-inclusive property include 8 restaurants, 4 outdoor swimming pools and a full-service spa. .A day of pampering can include deep-tissue massages, facials and body treatments along with access to the sauna and hot tub. The sushi bar, Nami, serves Japanese cuisine and is open for dinner. With 6 lounge bars and a poolside bar to choose from, you can enjoy a drink at the property. Enjoy the nightclub, 24-hour gym, pool cabanas and pool loungers. Other amenities include free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. There's also the convenience of free valet parking. .Places within a 15-minute drive of this 5-property class Downtown Playa del Carmen property include Playa del Carmen Maritime Terminal and Xplor Theme Park.
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What's nearby

  • Quinta Avenida - 2 min walk - 0.2 km
  • Quinta Alegría Shopping Mall - 3 min walk - 0.3 km
  • Mamitas Beach - 5 min walk - 0.4 km
  • Playa del Carmen Main Beach - 5 min walk - 0.4 km
  • Central Square - 11 min walk - 1.0 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 49 min drive

Restaurants

  • ‪McCarthy's Irish Pub - ‬2 min walk
  • ‪La Vagabunda - ‬1 min walk
  • ‪Señor Frogs - ‬2 min walk
  • ‪Amorino - ‬2 min walk
  • ‪Micaela's - ‬2 min walk

About this property

Devossion By Live Aqua Playa del Carmen All Inclusive - Adults Only

Devossion By Live Aqua Playa del Carmen All Inclusive - Adults Only is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Devossion By Live Aqua Playa del Carmen All Inclusive - Adults Only offers its guests 4 outdoor swimming pools and a 24-hour fitness centre. There are 8 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 6 bars/lounges and a poolside bar. Public spaces have free WiFi.

There are 14 meeting rooms available. A nightclub, multilingual staff, and tour/ticket assistance are also featured at the luxury Devossion By Live Aqua Playa del Carmen All Inclusive - Adults Only. Free valet parking is available.

This 5-star Playa del Carmen property is smoke free.

  • 313 guestrooms or units
  • 5 levels
  • 8 dining venues
  • 6 bars or lounges
  • Conference rooms
  • Built in 2014
  • Nightclub
  • Deli
  • Cabanas on the beach (surcharge)
  • Towels for the beach
  • Umbrellas for the beach
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Beauty salon
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • Coffee shop
  • Bar by the pool
Devossion By Live Aqua Playa del Carmen All Inclusive - Adults Only offers 313 accommodations with free minibar items and laptop-compatible safes. Rooms open to balconies. 47-inch flat-screen televisions come with cable channels.

Bathrooms include bathrobes, slippers, complimentary toiletries and hairdryers. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Additionally, rooms include complimentary bottles of water and coffee/tea makers. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

The on-site spa has 8 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, facials and body treatments. The spa is equipped with a sauna, a hot tub and a steam room. A variety of treatment therapies are provided, including reflexology. The spa is open daily.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Free secured, covered valet parking on site
  • Limited on-site valet parking

Food and drink

  • 6 bars/lounges
  • 8 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Ceviva Cevicheria
  • Fiorella Sapori DÍtalia
  • Flor de Sal
  • Liberi
  • Nami

Things to do

  • 24-hour gym
  • 4 outdoor pools
  • Air hockey
  • Billiards/pool table
  • Books
  • Cooking classes
  • Evening entertainment
  • Full-service spa
  • Games
  • Kayaking
  • Nightclub

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 14 meeting rooms

Outdoors

  • Beach cabanas (surcharge)
  • Beach towels
  • Beach umbrellas
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • 8 treatment rooms
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • Lift (100 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 5 floors
  • Ballroom
  • Banquet hall
  • Built in 2014
  • Lifeguards
  • No plastic coffee stirrers
  • Non-plastic coffee stirrers available
  • Rooftop garden
  • Smoking not allowed
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 47-inch flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Connecting rooms available
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests must indicate the correct number of guests, at the time of booking. Extra-person fees apply for more than 2 guests per room and are collected at the property.

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per pet (varies based on length of stay)
  • Only dogs are allowed
  • Maximum 2 (weight limit: 44 lb per pet)
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: USD 3.41 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 100 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • A late check-out fee will be charged

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, debit cards and cash.
    For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • This property caters to LGBTQ+ guests.
  • Pool access available from 8:00 AM to 7:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • For stays on 24 December, the total price shown includes a charge for a mandatory Christmas Eve gala dinner.
  • For stays on 31 December, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • This is an adults-only property and children 17 years old and younger aren't allowed.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Frequently asked questions

What is the cancellation policy at Devossion By Live Aqua Playa del Carmen All Inclusive - Adults Only?

Devossion By Live Aqua Playa del Carmen All Inclusive - Adults Only offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Devossion By Live Aqua Playa del Carmen All Inclusive - Adults Only?

As of 15 Aug 2026, prices found for a 1-night stay for 2 adults at Devossion By Live Aqua Playa del Carmen All Inclusive - Adults Only on 26 Aug 2026 start from NZ$610, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Devossion By Live Aqua Playa del Carmen All Inclusive - Adults Only?

Yep, Devossion By Live Aqua Playa del Carmen All Inclusive - Adults Only has free valet parking.

Are there any beaches close to Devossion By Live Aqua Playa del Carmen All Inclusive - Adults Only?

Yep, Devossion By Live Aqua Playa del Carmen All Inclusive - Adults Only is a short 4-minute walk from Playa del Carmen Main Beach. Fun beach activities include snorkelling, scuba diving and kayaking.

Is there a spa on site at Devossion By Live Aqua Playa del Carmen All Inclusive - Adults Only?

Yep, there is an onsite spa at Devossion By Live Aqua Playa del Carmen All Inclusive - Adults Only. It has a hot tub, a steam room and a sauna. You'll enjoy heaps of services like facials and body treatments, as well as prenatal massages.

Does Devossion By Live Aqua Playa del Carmen All Inclusive - Adults Only have a pool?

Yep, and guests love it! Devossion By Live Aqua Playa del Carmen All Inclusive - Adults Only has 4 outdoor swimming pools. Grab your bathers and lounge poolside while enjoying in a cabana and under the shade of an umbrella. The pool is open 8:00 AM to 7:00 PM.

What luxury perks are available at Devossion By Live Aqua Playa del Carmen All Inclusive - Adults Only?

Devossion By Live Aqua Playa del Carmen All Inclusive - Adults Only features 4 outdoor pools, a full-service spa and a nightclub. All guestrooms come with 24-hour room service and free minibar items.

What makes Devossion By Live Aqua Playa del Carmen All Inclusive - Adults Only a romantic place to stay?

A hot tub and couples spa treatments, as well as private balconies in the guestrooms, all help set the scene for a romantic weekend at Devossion By Live Aqua Playa del Carmen All Inclusive - Adults Only.

Is Devossion By Live Aqua Playa del Carmen All Inclusive - Adults Only family-friendly?

No, Devossion By Live Aqua Playa del Carmen All Inclusive - Adults Only is an adults-only property.

Is there a free airport shuttle available at Devossion By Live Aqua Playa del Carmen All Inclusive - Adults Only?

No, Devossion By Live Aqua Playa del Carmen All Inclusive - Adults Only does not offer an airport shuttle service.

Is there a bar or restaurant at Devossion By Live Aqua Playa del Carmen All Inclusive - Adults Only?

Yep, they've got a poolside bar and 8 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Devossion By Live Aqua Playa del Carmen All Inclusive - Adults Only?

Check-in begins at 3:00 PM. Check-out time is noon.

Devossion By Live Aqua Playa del Carmen All Inclusive - Adults Only Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 522 out of 649 reviews
Rating 8 - Good. 83 out of 649 reviews
Rating 6 - Okay. 30 out of 649 reviews
Rating 4 - Poor. 9 out of 649 reviews
Rating 2 - Terrible. 5 out of 649 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

JINHYUK

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
really nice pool, foods, staffs
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent resort with amazing staff and food.
Stayed 5 nights in Apr 2026
Verified review

10/10 Excellent

Reine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Ranfis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room , nice staff, pool, excellent beach view
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

shaurya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, amazing staff, best location, interior. Better than any other 5 star resort in hotel zone.
Stayed 5 nights in Apr 2026
Verified review

10/10 Excellent

Tamika

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a beautiful property
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had the best customer service that we have experienced in our travels. Highly recommend staying at this property!
Stayed 6 nights in Apr 2026
Verified review

10/10 Excellent

Hina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it - will be back again!
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had the best experience. Definitely coming back again!
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

M ADNAN AHMAD

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience, wonderful hotel with a great service!
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Ernesto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great resort, good food and staff is very friendly and attentive. Would stay here again
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Linda

It was a lovely vibe. Great staff and clean place. Good food. You’ll love it
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Jarrad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a very nice resort. I had a great time. The staff was very friendly and helpful too. The food was also great. I will return here again really soon.
Stayed 3 nights in Apr 2026
Verified review

8/10 Good

Mary

Liked: Cleanliness, amenities, property conditions & facilities
The resort was beautiful, food was great and the staff was amazing.
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Sanjay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was amazing, they put 110% into everything form the minute you arrive to the moment you leave. The best all-inclusive I've stayed at in Mexico. Already planning to return later this year.
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Shelley

Liked: Cleanliness
Clean, good food, and great staff
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Andreas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yes, fantastic layout and views.
Stayed 6 nights in Mar 2026
Verified review

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great food, perfect location, staff had great attention to detail. Pools are clean, the entire property was very clean. beach view was fantastic. 5th Ave is a block away.
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Jan Carlos Ortiz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice pool to relax, right on the beach with great night walks on the beach and walking distance to the 5th avenue area.
Stayed 6 nights in Dec 2025
Verified review

8/10 Good

Ana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice quite resort,m
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food at the restaurants were good ! great pools and amenities , perfect location to walk avenue for shopping, bars, restaraunts etc. great drinks and staff . It’s an easy decision stay tbh ! very pretty property
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

abel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
By far truly one of the best ever all inclusive resorts! The attention to detail by all the staff makes you feel super valued. I stayed on the 5th floor ocean front and Ruben from room service was exceptional and truly exceeded any request or expectation. Will definitely be staying here again!
Stayed 5 nights in May 2026
Verified review

10/10 Excellent

RONALD

Liked: Cleanliness, amenities, property conditions & facilities
Room, food, staff and the beach were fantastic
Stayed 9 nights in Jan 2026
Verified review

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing. Right in the middle of the city you can go off site to explore. When on site the staff is the best. The food is fantastic and the views are breathtaking. Will be coming back for sure.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Bridgette Nichole

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The whole property is beautiful and the staff is friendly and very accommodating.
Stayed 6 nights in Jan 2026