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Hotel El Faisan y El Venado

Property class: 3

Photo gallery for Hotel El Faisan y El Venado

A hotel lobby with a sofa, chairs, a coffee table, a painting, and a view of the outside.
A hotel room with two beds, a desk, a chair, and a bathroom visible through an open door.
A seating area with a sofa, two chairs, and a table.
A two-story building with a red-tiled roof, a white facade, and a blue accent wall. There is a covered outdoor seating area with a red awning.
A pool area with a blue pool, surrounded by a red and white building with multiple balconies and outdoor seating.

Reviews

5.6 out of 10

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available

Explore the area

View map
Calle 2 Nte Centro, Manzana 87 Lote 5, Playa del Carmen, QROO, 77710
  • Place, Quinta Avenida
    ‪13 min walk‬
  • Place, Playa del Carmen Main Beach
    ‪14 min walk‬
  • Place, Playacar Beach
    ‪16 min walk‬

Room options

View all photos for Standard Room

A bedroom with a bed, a desk, a chair, a television, and a door.

Standard Room

  • 12 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Superior Room

A hotel room with a bed, a TV mounted on the wall, a door leading to a bathroom, and a green wall.

Superior Room

  • 12 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Queen Beds

A hotel room with two beds, red walls, a wooden floor, and a small table.

Standard Room, 2 Queen Beds

  • 12 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Standard Quadruple Room

A hotel room with two beds, a TV, a small table, and a mirror.

Standard Quadruple Room

  • 12 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Standard Room, Multiple Beds

A hotel room with two beds, a TV, a small table, and a mirror.

Standard Room, Multiple Beds

  • 12 sq m
  • 1 bedroom
  • Sleeps 6
  • 3 Queen Beds
  • Free Wi-Fi

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About the area

Playa del Carmen

At Hotel El Faisan y El Venado you'll be within just a 15-minute stroll of popular places like Playa del Carmen Main Beach and Quinta Avenida. Highlights at this hotel include a restaurant, an outdoor swimming pool and free self-parking. .The family restaurant, Faisan y venado, serves local cuisine. Added amenities include free Wi-Fi in public areas and a 24-hour front desk. There's also the convenience of limited parking. .Within a 20-minute walk of this 3-property class Playa del Carmen Centro hotel, attractions include Playacar Beach and Playa del Carmen Maritime Terminal.

What's nearby

  • Calle 12 - 9 min walk - 0.8 km
  • Central Square - 11 min walk - 1.0 km
  • Quinta Avenida - 13 min walk - 1.1 km
  • Playa del Carmen Main Beach - 14 min walk - 1.2 km
  • Playacar Beach - 16 min walk - 1.4 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 45 min drive

Restaurants

  • ‪McDonald's - ‬4 min walk
  • ‪Club SociaL - ‬9 min walk
  • ‪La Floresta - ‬5 min walk
  • ‪Nativo - ‬3 min walk
  • ‪Alux Restaurant - ‬8 min walk

About this property

Hotel El Faisan y El Venado

There's a restaurant on site. WiFi is free in public spaces. Limited free parking is available on a first-come, first-served basis.

This 3-star Playa del Carmen hotel is smoke free.

  • 16 guestrooms or units
  • Front desk (24 hours)
  • No smoking on site
  • Dining venue
Hotel El Faisan y El Venado offers 16 air-conditioned accommodations with minibars and complimentary bottles of water. Televisions come with satellite channels.

Bathrooms include a shower with a rainfall showerhead. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • A restaurant

Restaurants on site

  • Faisan y venado

Things to do

  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)

Accessibility

  • No lift

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Towels provided

Entertainment

  • 21-inch TV with satellite channels

Food and drink

  • Free bottled water
  • Minibar

More

  • Air conditioning

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Minimum check-in age - 24

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel El Faisan y El Venado

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, debit cards and cash. For guests' safety, the property includes a first aid kit in all accommodation.

We should mention

  • There is limited hot water on site.
  • One child aged 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

Property is also known as

El faisan y el venado Hotel Playa del Carmen
El faisan y el venado Hotel
El faisan y el venado Playa del Carmen
Hotel El faisan y el venado Playa del Carmen
Playa del Carmen El faisan y el venado Hotel
Hotel El faisan y el venado
Faisan Y Venado Del Carmen
El faisan y el venado
Faisan Y Venado Del Carmen
Hotel El Faisan y El Venado Hotel
Capital O Hotel El Faisan y El Venado
Hotel El Faisan y El Venado Playa del Carmen
Hotel El Faisan y El Venado Hotel Playa del Carmen

Frequently asked questions

What is the cancellation policy at Hotel El Faisan y El Venado?

Hotel El Faisan y El Venado offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Hotel El Faisan y El Venado?

Yep, Hotel El Faisan y El Venado has a free self car park. Onsite parking is limited.

Are there any beaches close to Hotel El Faisan y El Venado?

Yep, Hotel El Faisan y El Venado is a short 13-minute walk from Playa del Carmen Main Beach.

Does Hotel El Faisan y El Venado have a pool?

Hotel El Faisan y El Venado has an outdoor pool.

Does Hotel El Faisan y El Venado serve breakfast?

You bet, breakfast is available daily.

Is there a free airport shuttle available at Hotel El Faisan y El Venado?

No, Hotel El Faisan y El Venado does not offer an airport shuttle service.

Is there a bar or restaurant at Hotel El Faisan y El Venado?

Yep, you can grab a meal at Hotel El Faisan y El Venado's onsite restaurant that serves local cuisine.

What time are check-in & check-out at Hotel El Faisan y El Venado?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Hotel El Faisan y El Venado?

No, pets and service animals are not allowed.

Hotel El Faisan y El Venado Reviews

Reviews

5.6
Rating 10 - Excellent. 1 out of 12 reviews
Rating 8 - Good. 5 out of 12 reviews
Rating 6 - Okay. 1 out of 12 reviews
Rating 4 - Poor. 0 out of 12 reviews
Rating 2 - Terrible. 5 out of 12 reviews

6.8/10

Cleanliness

6.0/10

Staff & service

6.0/10

Amenities

4.8/10

Property conditions & facilities

Reviews

Verified review

2/10 Terrible

Alfredo

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It was closed since i arrived I hope yo refund me
Stayed 4 nights in Jul 2020
Verified review

2/10 Terrible

Marco Antonio

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mal ise la reservacion y el hotel cerrado y nunca m notificaron y fue perdida de tiempo y dinero
Stayed 1 night in Jun 2020
Verified review

6/10 Okay

Moises

Liked: Cleanliness, staff & service
Disliked: Room comfort
El hotel está en muy buena ubicación..tiene estacionamiento una alberca bonita..el cuarto bien...lo que no están cómodos son las camas muy incómodas..el internet no sirve y los controles de la t.v pésimos..deberían de mejorarlos...el personal muy amable..gracias
Stayed 2 nights in Mar 2020
Verified review

2/10 Terrible

Adrian

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

No ir jamas

Mal servicio de parte de un argentino el cual nada amable
Stayed 3 nights in Mar 2020
Verified review

8/10 Good

Rocio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Adecuado

Buen lugar, el precio se adecua al servicio que te brindan
Stayed 2 nights in Mar 2020
Verified review

2/10 Terrible

Verified traveller

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Stayed 1 night in Mar 2021
Verified review

8/10 Good

rene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2020
Verified review

2/10 Terrible

Verified traveller

Disliked: Staff & service, property conditions & facilities

Llegamos al hotel y estaba cerrado.

Stayed 1 night in Jul 2020
Verified review

8/10 Good

ste

Liked: Cleanliness, staff & service
Stayed 3 nights in Mar 2020
Verified review

8/10 Good

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2020
Verified review

10/10 Excellent

Verified traveller

Stayed 1 night in Mar 2020
Verified review

8/10 Good

Victor

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Mar 2020

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