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Hotel Coco Rio by Hospitality Wellbeing

Property class: 3

Photo gallery for Hotel Coco Rio by Hospitality Wellbeing

Executive Room, 2 Double Beds
View from property
View from property
View from property
Front of property

Reviews

8.4 out of 10
Very good

Popular amenities

  • Breakfast included
  • Free Wi-Fi
  • Air-conditioning
  • Housekeeping
  • 24/7 front desk

Explore the area

View map
Playa del Carmen, QROO
  • Place, Quinta Avenida
    ‪1 min walk‬
  • Place, Playa del Carmen Main Beach
    ‪5 min walk‬
  • Place, Mamitas Beach
    ‪5 min walk‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪56 min drive‬

Room options

View all photos for Standard Room, 1 Double Bed

Standard Room, 1 Double Bed

Standard Room, 1 Double Bed

  • 16 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Executive Room, 2 Double Beds

Executive Room, 2 Double Beds

Executive Room, 2 Double Beds

10.0 out of 10
Exceptional
(2 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room

In-room safe, free cots/infant beds, free WiFi, bed sheets

Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Room

In-room safe, free cots/infant beds, free WiFi, bed sheets

Room

  • Sleeps 4
  • 2 Double Beds

View all photos for Room

In-room safe, free cots/infant beds, free WiFi, bed sheets

Room

  • Sleeps 2
  • 1 King Bed

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About the area

Playa del Carmen

Hotel Coco Rio by Hospitality Wellbeing puts you in the heart of Playa del Carmen, steps from Quinta Avenida and within a 10-minute stroll of Playa del Carmen Main Beach. Highlights at this hotel include in-room free WiFi, patios and LCD TVs. .This smoke-free hotel offers free WiFi in public areas, concierge services and a 24-hour front desk. Plus you'll find a library, a garden and luggage storage. Free continental breakfast is available daily between 7:00 AM and 10:00 AM. There's also the convenience of an area shuttle. .Within a 20-minute walk of this 3-property class Gonzalo Guerrero hotel, attractions include Mamitas Beach and Playacar Beach.

What's nearby

  • Quinta Avenida - 1 min walk - 0.1 km
  • Quinta Alegría Shopping Mall - 3 min walk - 0.3 km
  • Playa del Carmen Main Beach - 5 min walk - 0.4 km
  • Mamitas Beach - 5 min walk - 0.4 km
  • Central Square - 11 min walk - 1.0 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 49 min drive

Restaurants

  • ‪La Vagabunda - ‬1 min walk
  • ‪Amorino - ‬1 min walk
  • ‪Micaela's - ‬2 min walk
  • ‪Starbucks - ‬1 min walk
  • ‪Los Chachalacos - ‬1 min walk

About this property

Hotel Coco Rio by Hospitality Wellbeing

Free breakfast is served daily. WiFi is free in public spaces. A shuttle from the airport to the hotel (available 24 hours) and an area shuttle are available for a fee. A library, tour/ticket assistance, and a garden are also featured at Hotel Coco Rio by Hospitality Wellbeing.

This 3-star Playa del Carmen hotel is smoke free.

  • 1 building
  • 18 guestrooms or units
  • 3 levels
  • Continental breakfast (free)
  • Towels for the beach
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Library
  • Garden
  • No smoking on site
Hotel Coco Rio by Hospitality Wellbeing offers 18 accommodations with a safe and a hairdryer. Rooms open to patios. 32-inch LCD televisions come with cable channels.

This Playa del Carmen hotel provides complimentary wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Housekeeping is provided on a daily basis.

Similar properties

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La Pasion Hotel Boutique by Bunik
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  • Pool
  • Parking included
  • Free Wi-Fi
  • Restaurant
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available from 10:00 AM to 10:00 PM (USD 20 per day)
  • Street parking available
  • 24-hour airport pick-up shuttle on request for a surcharge
  • Area shuttle (surcharge)

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:00 AM

Things to do

  • Bicycle rentals
  • Library

Family friendly

  • Art supplies
  • In-room cot
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Outdoors

  • Beach towels
  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • No lift

More

  • 1 building
  • 3 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Free local calls
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 10:00 AM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: USD 3.47 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 31.00 per person (one way)
  • Nearby parking fee: USD 20 per day (16 ft away; open 10:00 AM to 10:00 PM)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa and Mastercard. Cash is not accepted.

Property is also known as

Coco Rio
Coco Rio Hotel
Coco Rio Playa del Carmen
Hotel Coco Rio
Hotel Coco Rio Playa del Carmen

Frequently asked questions

What is the cancellation policy at Hotel Coco Rio by Hospitality Wellbeing?

Hotel Coco Rio by Hospitality Wellbeing offers free cancellation on select room rates. Check out the cancellation policy for more info.

Are there any beaches close to Hotel Coco Rio by Hospitality Wellbeing?

Yep, Hotel Coco Rio by Hospitality Wellbeing is a short 6-minute walk from Playa del Carmen Main Beach.

What makes Hotel Coco Rio by Hospitality Wellbeing a romantic place to stay?

Romance packages, plus private patios in the guestrooms, help set the scene for a romantic weekend at Hotel Coco Rio by Hospitality Wellbeing.

Is Hotel Coco Rio by Hospitality Wellbeing family-friendly?

You bet! With amenities such as art supplies and free infant beds in the guestrooms, it's no surprise that Hotel Coco Rio by Hospitality Wellbeing is a hit with families.

Does Hotel Coco Rio by Hospitality Wellbeing serve breakfast?

Sure does, complimentary continental brekkie is served daily from 7:00 AM to 10:00 AM.

Is there a free airport shuttle available at Hotel Coco Rio by Hospitality Wellbeing?

No, but there's a shuttle from the airport to the hotel that runs 24 hours a day on request for a fee.

What time are check-in & check-out at Hotel Coco Rio by Hospitality Wellbeing?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Hotel Coco Rio by Hospitality Wellbeing?

No, only service animals are allowed.

Hotel Coco Rio by Hospitality Wellbeing Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 112 out of 267 reviews
Rating 8 - Good. 110 out of 267 reviews
Rating 6 - Okay. 34 out of 267 reviews
Rating 4 - Poor. 7 out of 267 reviews
Rating 2 - Terrible. 4 out of 267 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

9.0/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Nieves

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have stayed at this beautiful hotel many times over the last 20 years. Coco Rio has character, it’s cozy and very comfortable. The staff members are very friendly and helpful. The place is well kept and the ladies in charge of housekeeping are absolutely wonderful. It is close to everything, restaurants, shops and Mamita’s beach. I will continue to stay at Coco Rio
Stayed 14 nights in May 2026
Verified review

10/10 Excellent

Mirza

Liked: Cleanliness, property conditions & facilities, communication
Very good hotel ,recommend
Stayed 1 night in Jul 2023
Verified review

10/10 Excellent

Holli

Liked: Cleanliness, room comfort, communication
The property is adorable! Clean room, excellent location, gigantic beautiful shower, so many restaurant options nearby
Stayed 1 night in Jun 2022
Verified review

10/10 Excellent

Ricardo

Liked: Cleanliness, amenities, property conditions & facilities, communication
Excellent choice! Best location, great price, great service, good breakfast, love it!
Stayed 2 nights in Dec 2022
Verified review

10/10 Excellent

sarinee

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great location.Central of night life street. Nice and helpful staff. I recommend this hotel.
Stayed 4 nights in Jun 2023
Verified review

8/10 Good

Tedla Ababu

Liked: Cleanliness, amenities, property conditions & facilities, communication
Cancun in general is the safest place to visit and Hotel Coco Rio is not different. You've got nice stuff and amenities.
Stayed 3 nights in Dec 2022
Verified review

6/10 Okay

Hyok

Liked: Cleanliness, amenities, property conditions & facilities
Everything was very good except one thing-free breakfast. Location was the best not so loud neighbor and right on 5th. And clean and functional. But they didn’t offer free continental breakfast that showed in the reservation. They said there was miscommunication between Expedia and hotel. I didn’t strongly enforce to request to have free meal, but didn’t feel good. Other than that, all good.
Table and chair
Window treatment
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Jennifer

Liked: Cleanliness, amenities, property conditions & facilities, communication
Close to everything without the loud music at night
Stayed 3 nights in Jan 2023
Verified review

8/10 Good

Anton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cute small hotel. My room (19) had a pump across the wall, so it woke me up in the morning. On the third day they told me that breakfast is not included for me, although when I booked on Expedia it had breakfast included. I had to contact Expedia for conformation. That is why 4 stars. The location is great. I was allowed to keep my bicycle in the yard. Breakfast is rather modest. Not enough for a grown up man. Overall I would recommend the hotel.
Stayed 19 nights in Mar 2026
Verified review

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort, communication

Nice stay but loud street

Nice place to stay, however beware if you get assigned a street facing room. Music from the restaurants outside the hotel is very loud and goes on till late night.
Stayed 2 nights in Dec 2022
Verified review

8/10 Good

Tedla Ababu

Liked: Amenities, communication
I like many things about this hotel but I almost forgot to pickup the cash they said they had to hold at the reception until checkout.
Verified review

6/10 Okay

Chang

Liked: Cleanliness, staff & service, amenities
There’s no hot water
Stayed 1 night in May 2022
Verified review

6/10 Okay

Darren

Disliked: Communication
Empty hotel, but I was put on the top floor. Asked about changing to the bottom floor, but told they were all dirty. Clean room. Decent bed...but NO hot water in the morning. Tried to explain it to Jesus, but he just kept repeating himself that he could do nothing about it and they never had issue before. No worries Jesus. I was leaving...only letting you know for future reference!
Stayed 1 night in Jul 2023
Verified review

6/10 Okay

Ming

Liked: Cleanliness
Ikke lydisoleret, så man kunne høre alt. Receptionen består af unge mennesker, som ikke helt har styr på det. Vi havde bestilt overnatninger med morgenmad, men fik intet information herom. Så om morgen hvor vi spurgte ind til det sagde de, at vores ophold ikke var med morgenmad. Heldigvis kunne vi bevise det og det endte godt. Morgenmaden er fin, men lille. Vi fit desuden et beskidt håndklæde.
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Arturo

Liked: Cleanliness

De bueno a regular, pero buena opción...

Buen servicio, falta un poco de atención a los detalles, por ejemplo tener jabon y shampoo disponible. Atencion muy amable pero falta anticiparse a los pedimentos de los huespedes, sin embargo considero que es una buena opción por su relacion costo beneficio...
Stayed 2 nights in Jul 2023
Verified review

10/10 Excellent

morales azuela juan

Liked: Cleanliness, amenities, property conditions & facilities, communication
.
Stayed 1 night in May 2023
Verified review

10/10 Excellent

Christian

Liked: Cleanliness
El lugar es muy bonito y céntrico y el desayuno es muy rico 😋
Stayed 2 nights in Mar 2023
Verified review

10/10 Excellent

juan miguel

Liked: Cleanliness, room comfort, communication

Excelente lugar para descansar y cerca de todo

Excelente servicio por parte de Jessica del front desk y del personal de limpieza. El hotel a pesar de estar Justo en la zona de la quinta avenida es muy tranquilo, esto es una ventaja porque todo queda cerca. Las habitaciones son amplias y el precio muy económico. Cuentan con mini refrigerador
Stayed 2 nights in Feb 2023
Verified review

10/10 Excellent

Martha

Liked: Cleanliness, amenities, property conditions & facilities, communication
El hotel está bien ubicado. La habitación cómoda. La decoración luce bonita de noche. Nos atendieron muy amablemente en recepción a pesar de que la reserva de Expedía había entrado ya como última del día. Gracias, fue linda estancia. Si llevan auto, tomen en cuenta que la zona de calle tiene pago de parquímetros de 10 Am a 10 Pm.
Stayed 1 night in Sep 2022
Verified review

8/10 Good

Alejandra Meza

Liked: Cleanliness, communication
Muy buena ubicación, la habitacion es sencilla para pasar la noche, el lugar es un poco viejo pero limpio.
Stayed 3 nights in Sep 2022
Verified review

10/10 Excellent

ROGELIO

Liked: Cleanliness, room comfort, communication
La ubicacion es muy buena aunque batalle un poco para dar con el, pero solo la primera vez.
Stayed 3 nights in Sep 2022
Verified review

10/10 Excellent

MDIS. Eliezer Samuel

Liked: Cleanliness, amenities, property conditions & facilities, communication
La habitación ejecutiva es ideal, se las recomiendo
Stayed 1 night in Aug 2022
Verified review

10/10 Excellent

Alejandro

Liked: Cleanliness, amenities, property conditions & facilities, communication
El wifi es malo, por lo demás la pasé muy a gusto, siempre limpio, bonita decoración, está muy bien ubicado, camas cómodas, el baño bien y sin olores, vi poco al personal pero siempre con buena actitud, disfrute mi estancia.
Stayed 6 nights in Jun 2022
Verified review

10/10 Excellent

karla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente opción, céntrica, tranquila, trato amigable
Stayed 4 nights in May 2022
Verified review

8/10 Good

Eva

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buena ubicación ,serviciales los chicos solo que es importante que se avise sobres el parquímetro no lo hicieron y nos multaron con 585 y nos retraso nuestros planes
Stayed 4 nights in May 2022