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Hotel Coco Rio by Hospitality Wellbeing

3.0 star property
Hotel with free breakfast, steps from Quinta Avenida

Photo gallery for Hotel Coco Rio by Hospitality Wellbeing

Executive Room, 2 Double Beds
Fountain
Interior
Front of property
Hallway

Reviews

8.4 out of 10
Very good

Popular amenities

  • Breakfast included
  • 24/7 front desk
  • Housekeeping
  • Air conditioning
  • Free WiFi

Explore the area

View map
Playa del Carmen, QROO
  • Place, Quinta Avenida
    ‪1 min walk‬
  • Place, Playa del Carmen Main Beach
    ‪5 min walk‬
  • Place, Mamitas Beach
    ‪5 min walk‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪67 min drive‬

Room options

View all photos for Standard Room, 1 Double Bed

Standard Room, 1 Double Bed

Standard Room, 1 Double Bed

Highlights

Patio
Air conditioning
Free cots/infant beds
Fridge
LCD TV
Ceiling fan
Private bathroom
Hairdryer
  • 16 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Executive Room, 2 Double Beds

Executive Room, 2 Double Beds

Executive Room, 2 Double Beds

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Patio
Air conditioning
Free cots/infant beds
Fridge
LCD TV
Ceiling fan
Private bathroom
Hairdryer
  • 20 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

10.0 out of 10
Exceptional
(1 review)

Highlights

Patio
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Fridge
LCD TV
Renovated in 2015
Ceiling fan
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Double Room Standard

In-room safe, free cots/infant beds, free WiFi, bed sheets

Double Room Standard

  • Sleeps 2

View all photos for Quadruple Room Standard

In-room safe, free cots/infant beds, free WiFi, bed sheets

Quadruple Room Standard

  • Sleeps 4

View all photos for Double Suite Junior

In-room safe, free cots/infant beds, free WiFi, bed sheets

Double Suite Junior

  • Sleeps 2

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About the area

Playa del Carmen

Hotel Coco Rio by Hospitality Wellbeing puts you in the heart of Playa del Carmen, steps from Quinta Avenida and within a 10-minute stroll of Playa del Carmen Main Beach. Highlights at this hotel include in-room free WiFi, patios and LCD TVs. .This smoke-free hotel offers free WiFi in public areas, concierge services and a 24-hour front desk. Plus you'll find a library, a garden and luggage storage. Free continental breakfast is available daily between 7:00 AM and 10:00 AM. There's also the convenience of an area shuttle. .Within a 20-minute walk of this 3-property class Downtown Playa del Carmen hotel, attractions include Mamitas Beach and Playacar Beach.

What's nearby

  • Quinta Avenida - 1 min walk - 0.0 km
  • Quinta Alegría Shopping Mall - 3 min walk - 0.3 km
  • Playa del Carmen Main Beach - 5 min walk - 0.4 km
  • Mamitas Beach - 5 min walk - 0.4 km
  • Playa del Carmen Maritime Terminal - 7 min drive - 2.1 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 49 min drive

Restaurants

  • ‪Starbucks - ‬1 min walk
  • ‪La Vagabunda ® - ‬1 min walk
  • ‪Ambasciata d'Italia Ristorante - ‬1 min walk
  • ‪La Vaca Gaucha - ‬1 min walk
  • ‪Trattoria del Centro - ‬1 min walk

About this property

Hotel Coco Rio by Hospitality Wellbeing

Hotel with free breakfast, steps from Quinta Avenida
Free breakfast is served daily. WiFi is free in public spaces. A shuttle from the airport to the hotel (available 24 hours) and an area shuttle are available for a fee. A library, tour/ticket assistance, and a garden are also featured at Hotel Coco Rio by Hospitality Wellbeing.

This 3-star Playa del Carmen hotel is smoke free.

  • 1 building
  • 18 guestrooms or units
  • 3 levels
  • Continental breakfast (free)
  • Towels for the beach
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Library
  • Garden
  • No smoking on site
Hotel Coco Rio by Hospitality Wellbeing offers 18 accommodations with a safe and a hairdryer. Rooms open to patios. 32-inch LCD televisions come with cable channels.

This Playa del Carmen hotel provides complimentary wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Housekeeping is provided on a daily basis.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available from 10:00 AM to 10:00 PM (USD 20 per day)
  • Street parking available
  • 24-hour airport pick-up shuttle on request for a surcharge
  • Area shuttle (surcharge)

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:00 AM

Things to do

  • Bicycle rentals
  • Library

Family friendly

  • Art supplies
  • In-room cot
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Outdoors

  • Beach towels
  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • No lift

More

  • 1 building
  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Free local calls
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 10:00 AM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: USD 2.77 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 31.00 per person (one way)
  • Nearby parking fee: USD 20 per day (16 ft away; open 10:00 AM to 10:00 PM)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa and Mastercard. Cash is not accepted.

Property is also known as

Coco Rio
Coco Rio Hotel
Coco Rio Playa del Carmen
Hotel Coco Rio
Hotel Coco Rio Playa del Carmen

Frequently asked questions

What is the cancellation policy at Hotel Coco Rio by Hospitality Wellbeing?

Hotel Coco Rio by Hospitality Wellbeing offers free cancellation on select room rates. Check out the cancellation policy for more info.

Are there any beaches close to Hotel Coco Rio by Hospitality Wellbeing?

Yep, Hotel Coco Rio by Hospitality Wellbeing is a short 6-minute walk from Playa del Carmen Main Beach.

What makes Hotel Coco Rio by Hospitality Wellbeing a romantic place to stay?

Romance packages, plus private patios in the guestrooms, help set the scene for a romantic weekend at Hotel Coco Rio by Hospitality Wellbeing.

Is Hotel Coco Rio by Hospitality Wellbeing family-friendly?

You bet! With amenities such as art supplies and free infant beds in the guestrooms, it's no surprise that Hotel Coco Rio by Hospitality Wellbeing is a hit with families.

Does Hotel Coco Rio by Hospitality Wellbeing serve breakfast?

Sure does, complimentary continental brekkie is served daily from 7:00 AM to 10:00 AM.

Is there a free airport shuttle available at Hotel Coco Rio by Hospitality Wellbeing?

No, but there's a shuttle from the airport to the hotel that runs 24 hours a day on request for a fee.

What time are check-in & check-out at Hotel Coco Rio by Hospitality Wellbeing?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Hotel Coco Rio by Hospitality Wellbeing?

No, only service animals are allowed.

Reviews

Hotel Coco Rio by Hospitality Wellbeing Reviews

8.4

Very good

9.0/10

Cleanliness

8.6/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

9.0/10

Eco-friendliness
Rating 10 - Excellent. 108 out of 259 reviews
Rating 8 - Good. 108 out of 259 reviews
Rating 6 - Okay. 32 out of 259 reviews
Rating 4 - Poor. 7 out of 259 reviews
Rating 2 - Terrible. 4 out of 259 reviews

Reviews

10/10 Excellent

Mirza

Liked: Cleanliness, property conditions & facilities
Very good hotel ,recommend
Stayed 1 night in Jul 2023

6/10 Okay

Darren

Empty hotel, but I was put on the top floor. Asked about changing to the bottom floor, but told they were all dirty. Clean room. Decent bed...but NO hot water in the morning. Tried to explain it to Jesus, but he just kept repeating himself that he could do nothing about it and they never had issue before. No worries Jesus. I was leaving...only letting you know for future reference!
Stayed 1 night in Jul 2023

10/10 Excellent

Perla

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 5 nights in Jun 2023

10/10 Excellent

sarinee

Liked: Cleanliness, amenities, property conditions & facilities
Great location.Central of night life street. Nice and helpful staff. I recommend this hotel.
Stayed 4 nights in Jun 2023

10/10 Excellent

Cesar

Liked: Cleanliness, room comfort
Stayed 3 nights in Jun 2023

10/10 Excellent

Jennifer

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Close to everything without the loud music at night
Stayed 3 nights in Jan 2023

8/10 Good

Tedla Ababu

Liked: Amenities
I like many things about this hotel but I almost forgot to pickup the cash they said they had to hold at the reception until checkout.

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort

Nice stay but loud street

Nice place to stay, however beware if you get assigned a street facing room. Music from the restaurants outside the hotel is very loud and goes on till late night.
Stayed 2 nights in Dec 2022

10/10 Excellent

Ricardo, Guadalajara

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Excellent choice! Best location, great price, great service, good breakfast, love it!
Stayed 2 nights in Dec 2022

8/10 Good

Tedla Ababu

Liked: Cleanliness, amenities, property conditions & facilities
Cancun in general is the safest place to visit and Hotel Coco Rio is not different. You've got nice stuff and amenities.
Stayed 3 nights in Dec 2022

8/10 Good

Shofali

Stayed 1 night in Nov 2022

10/10 Excellent

Holli

Travelled with family
Liked: Cleanliness, room comfort
The property is adorable! Clean room, excellent location, gigantic beautiful shower, so many restaurant options nearby
Stayed 1 night in Jun 2022

6/10 Okay

Chang, Surrey

Liked: Cleanliness, staff & service, amenities
There’s no hot water
Stayed 1 night in May 2022

10/10 Excellent

Dylan

Liked: Staff & service, property conditions & facilities, room comfort

Great place to stay in Playa del Carmen

Nice hotel in a great location, great staff, excellent Wi-Fi and very quite at night.
Stayed 1 night in Apr 2022

6/10 Okay

Timothy

Stayed 1 night in Apr 2022

10/10 Excellent

Saul

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is perfect, a lot of restaurants, bars and shopping stores around. Personal was very friendly and the room big and clean with a nice A/C unit. Thanks to Jorge in the front desk very nice person.
Stayed 3 nights in Apr 2022

10/10 Excellent

Francelia

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Me encanto el lugar
Stayed 3 nights in Mar 2022

10/10 Excellent

Justin

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place has everything I am looking for. Great Location, Dining options, Coffee Shops, Laundry facilities a block away. Would definitely stay here again!
Stayed 4 nights in Mar 2022

10/10 Excellent

Nathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good place - need to pay to park at a lot nearby

Good place and close to everything but you need to park at a paid lot nearby or at the mall down the road. Side street parking is not readily available. The WiFi is good and the aircon was good. It is very close to 5th avenue so could be a little noisy in evening, but not too bad.
Stayed 5 nights in Feb 2022

8/10 Good

Christian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Next to fifth Avenue

This hotel is perfect if you would like to stay close to all the action on fifth Avenue.
Stayed 1 night in Jan 2022

10/10 Excellent

Braedon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2022

6/10 Okay

Karen

Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Jan 2022

10/10 Excellent

Nikolas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Dec 2021

10/10 Excellent

mark august

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Location

Great location, clean place with fast wifi and good A/C
Stayed 2 nights in Sep 2021

10/10 Excellent

Verified traveller

Liked: Staff & service
Stayed 2 nights in Apr 2021