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Hotel Real del Mayab

2.0 star property
Hotel with a 24-hour front desk, a quick walk to Quinta Avenida

Photo gallery for Hotel Real del Mayab

Interior
Fridge
Interior
Exterior
Interior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Parking available
  • 24/7 front desk
  • Housekeeping
  • Laundry
  • Air conditioning
  • Free WiFi

Explore the area

Map
Calle 3 Sur #153, between Av. 10 y Av.15, Col. Centro, Playa del Carmen, QROO, 77710
  • Quinta Avenida
    ‪2 min walk‬
  • Playa del Carmen Main Beach
    ‪5 min walk‬
  • Mamitas Beach
    ‪18 min walk‬
  • Cozumel, Quintana Roo (CZM-Cozumel Intl.)

Room options

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

9.0 out of 10
Wonderful
(24 reviews)

Highlights

Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Ceiling fan
Hairdryer
Private bathroom
Cable channels
  • 25 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

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About the area

Playa del Carmen

At Hotel Real del Mayab you'll be within just a 5-minute stroll of Quinta Avenida and within 15 minutes of Central Square. Highlights at this hotel include free in-room WiFi. .This hotel offers free WiFi in public areas, a 24-hour front desk and a garden. Added amenities include laundry facilities, dry cleaning/laundry services and tour/ticket assistance. There's also the convenience of self parking. .Sights within a 30-minute walk of this Playacar hotel include Nuestra Senora del Carmen Catholic Church and Mamitas Beach.

What's nearby

  • Quinta Avenida - 2 min walk - 0.2 km
  • Playa del Carmen Maritime Terminal - 3 min walk - 0.3 km
  • Playa del Carmen Main Beach - 5 min walk - 0.4 km
  • Central Square - 13 min walk - 1.1 km
  • Mamitas Beach - 18 min walk - 1.5 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 51 min drive

Restaurants

  • ‪Carl’s jr Playa - ‬2 min walk
  • ‪Starbucks - ‬2 min walk
  • ‪Krispy Kreme - ‬3 min walk
  • ‪Burger Playa - ‬3 min walk
  • ‪Tributo Restaurante & Bar - ‬4 min walk

About this property

Hotel Real del Mayab

Hotel with a 24-hour front desk, a quick walk to Quinta Avenida
As a guest of Hotel Real del Mayab, you'll find tour/ticket assistance, a garden, and laundry facilities. WiFi is free in public spaces. Hotel Real del Mayab also features dry cleaning/laundry services and a front desk safe. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this Playa del Carmen hotel.

  • 11 guestrooms or units
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Garden
  • Smoking in designated areas
Hotel Real del Mayab offers 11 air-conditioned accommodations with a safe and a hairdryer. Flat-screen televisions come with cable channels.

Bathrooms include a shower. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.

Languages

English, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (USD 3 per day)
  • Limited on-site parking

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden

Accessibility

  • No lift

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Refrigerator

More

  • Air conditioning
  • Ceiling fan
  • Safe

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: USD 3 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, Discover, debit cards and cash.

Property is also known as

Hotel Real Mayab Playa del Carmen
Real Mayab Playa del Carmen
Hotel Real Del Mayab Riviera Maya/Playa Del Carmen, Mexico
Hotel Real del Mayab Hotel
Hotel Real del Mayab Playa del Carmen
Hotel Real del Mayab Hotel Playa del Carmen

Frequently asked questions

What is the cancellation policy at Hotel Real del Mayab?

Hotel Real del Mayab offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Hotel Real del Mayab?

Yep, Hotel Real del Mayab has a self car park for USD 3 per day. Onsite parking is limited.

Are there any beaches close to Hotel Real del Mayab?

Yep, Hotel Real del Mayab is a short 7-minute walk from Playa del Carmen Main Beach.

Is there a free airport shuttle available at Hotel Real del Mayab?

No, Hotel Real del Mayab does not offer an airport shuttle service.

What time are check-in & check-out at Hotel Real del Mayab?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Hotel Real del Mayab?

No, only service animals are allowed.

Hotel Real del Mayab Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 227 out of 378 reviews
Rating 8 - Good. 120 out of 378 reviews
Rating 6 - Okay. 22 out of 378 reviews
Rating 4 - Poor. 4 out of 378 reviews
Rating 2 - Terrible. 5 out of 378 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

8.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Deepak

Stayed 1 night in Dec 2024

8/10 Good

Timothy

Liked: Amenities, property conditions & facilities
The good: - great location, right next to the Quinta Avenida (main pedestrian street) - room and beds were basic but nice enough - air conditioning, wi-fi, cleaning service - inexpensive The not-so-good: - The front desk is not 24-hour, contrary to what is claimed on Expedia. Office hours are from 7 AM to 9 PM. That is according to the sign on the door. But even that is not respected, because when I arrived to check in at 7 PM, no one was there. The door gives a phone number for outside those hours, but when I called it and asked about the hotel, the person who answered didn't seem to know what I was referring to. - Insects (cockroaches) occasionally make their way into the rooms. - The building has an open ceiling, so it can be noisy. Expect to hear loud planes flying overhead (there is a small airport nearby), as well as what sounded like a rooster, crowing every morning.

8/10 Good

Thomas

Liked: Cleanliness, staff & service
Basic clean hotel close to the ferry dock and bus depot.
Stayed 2 nights in Oct 2024

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect location and great value

Conveniently located about a 5 minute walk from the ADO bus station. Clean, comfortable, secure rooms. Friendly service. I liked that there was a safe in the room to keep valuables. It's in a quiet area , but close enough to easily get to bars and restaurants. The restaurant right next door serves a very good breakfast for a great price.
Stayed 2 nights in Jul 2024

8/10 Good

Karelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jul 2024

10/10 Excellent

Fabiola

Liked: Cleanliness, staff & service, property conditions & facilities
Todo muy limpio y personal muy amable.
Stayed 2 nights in Jun 2024

10/10 Excellent

Sanja

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very simple, clean and quiet hotel with great location.
Stayed 4 nights in Mar 2024

8/10 Good

Paula

Liked: Cleanliness, staff & service
The staff was very good but the shower was terrible. Water pressure was low and it came out either very hot or cold no in between.
Stayed 3 nights in Apr 2024

10/10 Excellent

Bob G

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was very good, bed was comfortable and for being so close to the action was very quiet. Had a great stay.
Stayed 2 nights in Mar 2024

8/10 Good

Jana

Liked: Cleanliness

Just enough.

Nice stay, if you just want a clean room to sleep in. No hot water, but worked out ok, I was surprised I could take it. Lol. Very low wifi so can’t hook up Roku to tv. Bed was adequate. Best part, you walk out your door and your at everything. They say there’s breakfast but yet to find it. They do have a fridge hidden inside cabinet. Oh and a lovely bird hidden in tree within garden that caws everyday, that was cool! If need be would stay again.
Stayed 3 nights in Mar 2024

8/10 Good

Victoria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024

10/10 Excellent

Stacey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2023

8/10 Good

Olena

Liked: Cleanliness, staff & service
Stayed 10 nights in Nov 2023

10/10 Excellent

Miguel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente staff , amigables y muy serviciales y muy limpio , muchas gracias
Stayed 2 nights in Nov 2023

2/10 Terrible

Norma

Disliked: Cleanliness, staff & service, property conditions & facilities
Nothing about the picture on rhe website terrible very disappointed
Stayed 3 nights in Aug 2023

10/10 Excellent

Cristhy

Liked: Cleanliness, staff & service, property conditions & facilities
All the necessary things we need for our activities.
Stayed 3 nights in Jul 2023

8/10 Good

Deepa

Travelled with family
Liked: Cleanliness, staff & service
Close to 5th avenue, beach is walkable. Only problem we had is the bathroom shower, water pressure is very very low.
Stayed 5 nights in Jun 2023

10/10 Excellent

Paula

Stayed 2 nights in Jun 2023

10/10 Excellent

Jacqueline

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2023

10/10 Excellent

Minghui

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel to stay

Go location! The room is clean. I would like to return
Stayed 2 nights in Jan 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful and warm staff and very accommodating. I had to store my luggage in their office so I could catch the very early tour to Chichen Itza. The staff waited until I returned at 10PM and finally checked in. They wanted to make sure I was settled and okay. What excellent and caring service! I would definitely stay again!!
Stayed 4 nights in Dec 2022

8/10 Good

Elena

Stayed 3 nights in Oct 2022

10/10 Excellent

yaling

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quite area, nice staff, cool ac, convenient location
Stayed 5 nights in Sep 2022

8/10 Good

Lauren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great price for location

The staff was very helpful and accommodating! I was able to arrange an early flights, on-site parking was easy, and when the aircon in my room didn't work, they were able to switch me to a different room. This hotel was a great deal for the price: taxi stand right outside, and a quick 5 minute walk to the beach and 5th avenue.
Stayed 8 nights in Sep 2022

10/10 Excellent

Siddhartha, Elmhurst

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tucked inside the main road, it's quiet, affordable and close to everything - bus, ferry, and the market. The receptionist is very helpful and she gave the best recommendations.
Stayed 2 nights in Jul 2022