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4.3 out of 5

"Great location, close to everything. Have stayed here many times " More

By a verified traveller on Mon 18 Jan 2021

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Hotel Description

At Oceanside Resort & Twin Towers you'll be steps from Mount Hot Pools and 2.6 km (1.6 mi) from Blake Park. Highlights at this beachfront aparthotel include 3 restaurants, 6 coffee shops/cafés, and an outdoor swimming pool.

Each apartment is soundproofed and features a TV with digital channels, along with free WiFi, WiFi, and a coffee/tea maker. Nice touches to enhance your stay include free toiletries and premium bedding. A kitchen, a microwave, and an iron/ironing board are also available.

This beach aparthotel offers a garden, express check-out, and luggage storage. Added amenities include WiFi in public areas and laundry facilities. There's also the convenience of free self parking.

With a stay at this 4-star Mount Maunganui aparthotel, you'll be 7.7 km (4.8 mi) from ASB Baypark.

Executive Studio

Bed Count 1 Queen Bed Maximum Occupancy 3 Max
NZ$166* Per night/room 10 Feb. - 11 Feb.

Resort 2 Bedroom Apartment

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Deluxe Studio

Bed Count 1 King Bed Maximum Occupancy 3 Max

1 Bedroom Standard Suite

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

1 Bedroom Oceanview Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

Basic Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Oceanside Resort & Twin Towers ratings based on 393 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Oceanside Resort & Twin Towers

Everyone (156) Couples (154) Business (1) Family (77) Other (1)
4 out of 5
Great location, close to everything. Have stayed here many times

Posted by , from Auckland on 18 Jan. 2021

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3 out of 5
The air conditioning didn’t work. You could get no ice. The fridge was useless.

Posted by on 18 Jan. 2021

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5 out of 5
Loved the location. A hop, skip and jump away from the hot pools, the beach and loads of eateries. Once we parked in the resort basement, we next used the car 4 days later to get back to Auckland. Totally recommend staying here. The facilities were as advertised.

Posted by , from Auckland on 14 Jan. 2021

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4 out of 5

Posted by on 29 Dec. 2020

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4 out of 5
Room was really great, a lot of confusion at check in/out however regarding payment from the room (booked by business through a travel site).

Posted by on 2 Dec. 2020

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Comment from Hotel Management

9 Dec. 2020 by Management

Dear guest We are delighted that you enjoyed your stay with us. Apologies that there was confusion of payment from your preferred travel agent, we will ensure we communicate with them next time in advance to get all the correct details. We look forward to welcome you back in future. Kind regards

5 out of 5
Convenience of location close to town and beach and mount

Posted by , from Taupo on 26 Nov. 2020

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Comment from Hotel Management

9 Dec. 2020 by Management

Dear Donna Thanks for choosing to stay with us and we look forward to welcome you back in future. Kind regards

5 out of 5
Locate very near the beach, only a short walk to all the shops. Very quiet, clean accommodation and friendly front staff.

Posted by , from Taupo on 25 Nov. 2020

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Comment from Hotel Management

9 Dec. 2020 by Management

Dear Frank We are delighted that you enjoyed your stay with us and we look forward to welcome you back in future. Kind regards

2 out of 5

Posted by on 27 Oct. 2020

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Comment from Hotel Management

9 Dec. 2020 by Management

Dear guest We are sorry that we did not meet your expectations on this occasion. Please feel free to contact us direct to provide more details as its only through our customer feedback, we can improve our products and services. Kind regards

3 out of 5
Loved the location, staff were friendly, and also it was nice and quiet during the night so no disturbance in that way. But I was really disappointed in the condition of the apartments, the one I stayed in smelt musty and didn’t have much natural light. And is way due a refurbish, definitely looked better in the photos. Also it said smoke free property on my booking but when I would open my ranch sliders I could smell smoke from people in surrounding apartments - it is unacceptable and inconsiderate to others and to be honest I would not have stayed there if I knew that as cigarette smoke often flares up my asthma. So I had to keep my doors closed.

Posted by on 17 Oct. 2020

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Comment from Hotel Management

26 Oct. 2020 by Management

Dear guest, Thanks for choosing to stay with us. Your feedback is important to us and it is only through our customer feedback, we can improve our products and services. Kind regards

2 out of 5
The shower base was big cracks in its, the shower drain cover was broken, the soap dispenser would have been right at home in a public toilet. The towels were thin. The power outlet in the bathroom didn't work. The bed felt like a water bed - very bouncy. One wall heater had a written sign on its " out of service". Safety chain on the door was broken. No security from reception to rooms anyone could walk in off the street. I did not feel secure in my room. I couldn't not access my carpark as someone had parked incorrectly - had to park out front of building.

Posted by on 17 Oct. 2020

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Comment from Hotel Management

26 Oct. 2020 by Management

Dear guest, Thanks for choosing to stay with us. Your feedback is important to us and it is only through our customer feedback, we can improve our products and services. Kind regards

About the Oceanside Resort & Twin Towers

Location 1 Maunganui Road, Mount Maunganui, 3116

Renovations + Closures

The property will be renovating from July 15 2020 to January 31 2021 (completion date subject to change). The following areas are affected:

  • Fitness facilities
  • Sauna
  • Spa tub

During renovations, the aparthotel will make every effort to minimize noise and disturbance.

Property Features

There are 3 restaurants and 6 coffee shops/cafés on site. WiFi is available in public spaces for a fee. The business-friendly Oceanside Resort & Twin Towers also features an outdoor pool, a garden, and laundry facilities. Limited free parking is available on a first-come, first-served basis. You'll have access to the outdoor pool at a partner property. This 4-star Mount Maunganui aparthotel is smoke free.

  • 40 guestrooms or units
  • 3 levels
  • 2 buildings
  • 3 dining venues
  • 6 coffee shops
  • 2 conference rooms
  • Built in 1997
  • Self-service laundry
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Garden
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Soundproofed rooms
  • Kitchen
  • Laundry facilities
  • Microwave

Internet

Available in all rooms: Free WiFi , WiFi (surcharge)

Available in some public areas: WiFi (surcharge)

Parking

Long-term parking (surcharge) , Free self parking , Parking (limited spaces)

Transport

  • Airport: Tauranga (TRG) (6.4 km / 4 mi)
  • Parking: Free self parking; extended parking available for a surcharge

Room Amenities

Oceanside Resort & Twin Towers offers 40 accommodations with coffee/tea makers and irons/ironing boards. These individually decorated and furnished accommodations include desks. Beds feature premium bedding. Accommodations at this 4-star aparthotel have kitchens with microwaves and cookware/dishes/utensils. This Mount Maunganui aparthotel provides complimentary wireless Internet access. Televisions come with digital channels. Housekeeping is provided daily.

  • In-room kitchen
  • Television
  • Digital channels
  • Microwave
  • Coffee maker
  • Kitchenware
  • Luxury bedding
  • Housekeeping (daily)
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Sound-insulated rooms
  • Unique furnishings
  • Unique decor

Food & Drink

Oceanside Resort & Twin Towers has 3 restaurants on site.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 19
  • Check-in time ends at 5:00 PM

Special check-in instructions:

The front desk is open during the following times:

  • Monday - Friday: 7:30 AM - 5:00 PM
  • Saturday - Sunday: 8:30 AM - 4:00 PM
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 8 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

This property's front desk is open during the following times:

  • Monday - Friday: 7:30 AM - 5:00 PM
  • Saturday - Sunday: 8:30 AM - 4:00 PM
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 8 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts credit cards and debit cards. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. Long-term renters welcome.

For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. The property is professionally cleaned; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Contactless check-out is available.

  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Parking height restrictions apply
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards
  • Staffed front desk
  • Security system
  • Credit card pre-authorisation
  • Property uses a professional cleaning service
  • Property is cleaned with disinfectant
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • No gap period between guests' stays
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitisation practices of any association

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: NZD 10 per 24-hour period (rates may vary)
  • Fee for wireless Internet in public areas: NZD 10 per 24-hour period (4-device limit, rates may vary)
  • Extended parking fee: NZD 20 per night
  • Late check-out is available for a fee (subject to availability, amount varies)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Oceanside Resort Twin Towers Mount Maunganui
  • Oceanside Resort Twin Towers
  • Oceanside Twin Towers Mount Maunganui
  • Oceanside Twin Towers
  • Oceanside Hotel Twin
  • Oceanside & Twin Towers
  • Oceanside Resort & Twin Towers Aparthotel
  • Oceanside Resort & Twin Towers Mount Maunganui
  • Oceanside Resort & Twin Towers Aparthotel Mount Maunganui

You should know

  • Pool access available from 8:30 AM to 8:00 PM.
  • Registered guests are the only ones allowed to be in guestrooms.

National Rating

This property does not have a Qualmark® rating. For the benefit of our customers, we have provided a rating based on our rating system.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.