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JOIA Paraíso by Iberostar - Adults Only - All Inclusive

Property class: 5 and above

Photo gallery for JOIA Paraíso by Iberostar - Adults Only - All Inclusive

An aerial view of a resort with a large swimming pool, palm trees, and a beach.
Property video
A spacious atrium with a high glass ceiling, surrounded by lush greenery and palm trees.
A resort with a large pool, palm trees, and a beach view.
A beach with thatched umbrellas and lounge chairs, a palm tree, and the ocean.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Parking included
  • Free Wi-Fi

Explore the area

View map
Ctra. Chetumal - Puerto Juárez, Km. 309, Lote 5, Playa Paraiso, Playa del Carmen, QROO, 77710
  • Place, Paradise Beach
    ‪9 min walk‬
  • Place, Playa Paraiso Golf Course
    ‪18 min walk‬
  • Place, Maroma Beach
    ‪11 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪38 min drive‬

Room options

View all photos for Suite

A hotel room with a large bed, a television, a dining table, and a view of palm trees outside.

Suite

9.2 out of 10
Wonderful
(25 reviews)
  • Garden view
  • 60 sq m
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

View all photos for Suite, Oceanfront (Butler Suite)

A balcony with a view of a beach, palm trees, and thatched umbrellas.

Suite, Oceanfront (Butler Suite)

10.0 out of 10
Exceptional
(18 reviews)
  • Ocean view
  • 60 sq m
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

View all photos for Suite, Pool View

A balcony with a wicker chair, a sofa, and a view of a pool and palm trees.

Suite, Pool View

10.0 out of 10
Exceptional
(4 reviews)
  • 60 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Oceanfront (Corner, Butler Suite)

A balcony with a view of the ocean, a jacuzzi, and a balustrade.

Suite, Oceanfront (Corner, Butler Suite)

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • 60 sq m
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

View all photos for Romantic Villa, Private Pool (Butler Service)

A modern poolside area with a clear blue pool, white lounge chairs, and a pergola.

Romantic Villa, Private Pool (Butler Service)

10.0 out of 10
Exceptional
(3 reviews)
  • Garden view
  • 194 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Suite (Upper Floor)

A balcony with a view of palm trees, a wicker chair, a sofa, and a small table.

Suite (Upper Floor)

10.0 out of 10
Exceptional
(11 reviews)
  • Garden view
  • 60 sq m
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

View all photos for Panoramic Suite, Oceanfront (Butler Suite)

A balcony with a wicker chair, a sofa, and a view of the beach.

Panoramic Suite, Oceanfront (Butler Suite)

10.0 out of 10
Exceptional
(6 reviews)
  • Ocean view
  • 60 sq m
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

View all photos for Suite (Promo)

A neatly made bed with white linens and pillows, flanked by two bedside tables with lamps, set against a patterned wallpaper backdrop.

Suite (Promo)

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 60 sq m
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

View all photos for Suite, Oceanfront (Butler Suite, Beach Access)

A neatly made bed with white linens and pillows, flanked by two bedside tables with lamps, set against a patterned wallpaper backdrop.

Suite, Oceanfront (Butler Suite, Beach Access)

  • Ocean view
  • 60 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

View all photos for Suite (Pool Walkout)

A hotel room with a bed, a striped armchair, a small table, and a painting on the wall.

Suite (Pool Walkout)

  • Garden view
  • Sleeps 2
  • 1 Double Bed

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About the area

Playa del Carmen

A luxury stay in Playa del Carmen awaits you at JOIA Paraíso by Iberostar - Adults Only - All Inclusive. You'll be 2.2 km (1.3 mi) from Playa Paraiso Golf Course and 6.8 km (4.2 mi) from Maroma Beach. Highlights at this all-inclusive resort include 20 restaurants, 2 outdoor swimming pools and a full-service spa. .A relaxing visit to Spa Sensations can include deep-tissue massages and hot stone massages along with body wraps, body scrubs and Ayurvedic treatments. The restaurant, Venecia, serves Italian cuisine and is open for dinner. With 6 lounge bars and a beach bar to choose from, you can enjoy a drink at the resort. Enjoy the golf course, indoor swimming pool, nightclub and gym. Additionally, you'll find free Wi-Fi in public areas, a Turkish bath/hammam and a sauna. Each morning free buffet breakfast is offered between 7:00 AM and 11:00 AM. There's also the convenience of free valet parking. .Places within a 30-minute drive of this 5-property class Playa del Carmen resort include Puerto Morelos Beach and Ojo de Agua Beach.
View more Resorts in Playa del CarmenOpens in a new window

What's nearby

  • Paradise Beach - 9 min walk - 0.8 km
  • Playa Paraiso Golf Course - 18 min walk - 1.5 km
  • Maroma Beach - 11 min drive - 5.7 km
  • Puerto Morelos Beach - 21 min drive - 23.6 km
  • Ojo de Agua Beach - 21 min drive - 19.7 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 38 min drive

Restaurants

  • ‪La Laguna - ‬8 min walk
  • ‪Alberca - Pool - Bar - ‬1 min walk
  • ‪La Fuente -Lobby Bar - ‬11 min walk
  • ‪Star Café - ‬9 min walk
  • ‪La Hacienda - ‬12 min drive

About this property

JOIA Paraíso by Iberostar - Adults Only - All Inclusive

JOIA Paraíso by Iberostar - Adults Only - All Inclusive is an all-inclusive resort. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

As a guest of JOIA Paraíso by Iberostar - Adults Only - All Inclusive, you'll find a full-service spa, a golf course, and 2 outdoor swimming pools. There are 20 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 6 bars/lounges, a beach bar and a poolside bar. Free breakfast is available daily. WiFi is free in public spaces.

A business centre and 4 meeting rooms are available. Event space at this resort measures 37835 square feet (3515.00 square metres) and includes a conference centre. An indoor pool, a health club, and a nightclub are also featured at the luxury JOIA Paraíso by Iberostar - Adults Only - All Inclusive. Free self parking and valet parking are available.

This 5-star Playa del Carmen resort is smoke free.

  • 310 guestrooms or units
  • 3 levels
  • 20 dining venues
  • 6 bars or lounges
  • 37835 sq ft of conference space
  • 3515.00 sq. m of conference space
  • Buffet breakfast (free)
  • Nightclub
  • Deli
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference centre
  • Business facilities
  • Dry cleaning
  • Front desk (24 hours)
  • Staff members are multilingual
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Library
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar on the beach
  • Bar by the pool
  • Swim-up bar
JOIA Paraíso by Iberostar - Adults Only - All Inclusive offers 310 air-conditioned accommodations with DVD players and free minibar items. Beds feature Frette Italian sheets, down duvets and premium bedding. A pillow menu is available. Flat-screen televisions come with satellite channels. Bathrooms include a separate bath and shower with in-room jetted baths, bathrobes, slippers and complimentary toiletries.

This Playa del Carmen resort provides complimentary wireless Internet access. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Spa Sensations has 6 treatment rooms, including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa. Other services include deep-tissue massages, hot stone massages and sports massages. The spa is equipped with a mud bath, a sauna, a hot tub, a steam room and Turkish bath/hammam. A variety of treatment therapies are provided, including Ayurvedic, hydrotherapy and reflexology. The spa is open daily.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free valet parking on site
  • Limited on-site valet and self parking

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • 20 restaurants
  • 6 bars/lounges
  • A beach bar
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Bella Vista
  • Haiku
  • La Brisa
  • Tonis Surf and Turf
  • Venecia

Things to do

  • 18-hole golf course
  • 2 outdoor pools
  • Beach yoga
  • Bicycle tours
  • Billiards/pool table
  • Evening entertainment
  • Full-service spa
  • Golf
  • Golf carts
  • Golf clubhouse
  • Golf driving range
  • Golf lessons
  • Health club
  • Indoor pool
  • Kayaking
  • Library
  • Nightclub
  • Optional golf privileges
  • Parasailing
  • Pilates classes
  • Pro golf shop
  • Sailing
  • Sauna
  • Scuba diving
  • Shopping centre
  • Snorkelling
  • Steam room
  • Table tennis
  • Tennis
  • Tennis lessons
  • Windsurfing

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 4 meeting rooms
  • Business centre
  • Conference centre (37,835 square foot of space)

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the waterfront
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 6 treatment rooms
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Mud bath
  • Outdoor treatment areas
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Thalassotherapy
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (110 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk (110 centimetre high)

More

  • 3 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Frette Italian sheets
  • Pillow menu

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • DVD player
  • Flat-screen TV with satellite channels
  • IPod dock

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

This property is closed from 1 June 2027 to 31 October 2027 (dates subject to change).

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at JOIA Paraíso by Iberostar - Adults Only - All Inclusive

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

  • American Express
  • Mastercard
  • Visa

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MXN 58.66 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property is professionally cleaned
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, debit cards and cash. The property is professionally cleaned. Cashless payment methods are available for all transactions.

Property Registration Number 008-007-002959/2025

We should mention

  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • This is an adults-only property and children 18 years old and younger aren't allowed.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Iberostar Grand Hotel Paraiso All Inclusive Playa del Carmen
Iberostar Grand Paraiso Playa del Carmen
Iberostar Grand Paraiso All Inclusive Playa del Carmen
Iberostar Grand Paraiso All Inclusive
Iberostar Grand Paraiso All Inclusive Playa del Carmen
Iberostar Grand Paraiso All Inclusive All-inclusive property
All-inclusive property Iberostar Grand Paraiso All Inclusive
Iberostar Grand Hotel Paraiso All Inclusive
Iberostar Paraiso Inclusive

Frequently asked questions

What is the cancellation policy at JOIA Paraíso by Iberostar - Adults Only - All Inclusive?

JOIA Paraíso by Iberostar - Adults Only - All Inclusive offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at JOIA Paraíso by Iberostar - Adults Only - All Inclusive?

Yep, JOIA Paraíso by Iberostar - Adults Only - All Inclusive has a free self car park and free valet parking.

Are there any beaches close to JOIA Paraíso by Iberostar - Adults Only - All Inclusive?

Yep, JOIA Paraíso by Iberostar - Adults Only - All Inclusive is a short 14-minute walk from Paradise Beach. Fun beach activities include yoga, snorkelling and scuba diving.

Is there a spa on site at JOIA Paraíso by Iberostar - Adults Only - All Inclusive?

Yep, Spa Sensations is available for guests. It has a hot tub, a steam room, a sauna and a mud bath. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as hot stone massages.

Does JOIA Paraíso by Iberostar - Adults Only - All Inclusive have a pool?

JOIA Paraíso by Iberostar - Adults Only - All Inclusive has 2 outdoor swimming pools and an indoor pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar.

What luxury perks are available at JOIA Paraíso by Iberostar - Adults Only - All Inclusive?

JOIA Paraíso by Iberostar - Adults Only - All Inclusive features 2 outdoor pools, a full-service spa and a nightclub. All guestrooms come with Frette Italian sheets, Private jetted baths and 24-hour room service.

What makes JOIA Paraíso by Iberostar - Adults Only - All Inclusive a romantic place to stay?

A hot tub and couples spa treatments, as well as Jetted bath and Frette Italian sheets in the guestrooms, help set the scene for a romantic weekend at JOIA Paraíso by Iberostar - Adults Only - All Inclusive.

Is JOIA Paraíso by Iberostar - Adults Only - All Inclusive family-friendly?

No, JOIA Paraíso by Iberostar - Adults Only - All Inclusive is an adults-only property.

Are there hot tubs in the rooms at JOIA Paraíso by Iberostar - Adults Only - All Inclusive?

No, but there are Jetted bath in the guestrooms.

Does JOIA Paraíso by Iberostar - Adults Only - All Inclusive serve breakfast?

Sure does, free buffet brekkie is served daily between 7:00 AM and 11:00 AM.

Is there a free airport shuttle available at JOIA Paraíso by Iberostar - Adults Only - All Inclusive?

No, JOIA Paraíso by Iberostar - Adults Only - All Inclusive does not offer an airport shuttle service.

Is there a bar or restaurant at JOIA Paraíso by Iberostar - Adults Only - All Inclusive?

Yep, they've got a beach bar and 20 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at JOIA Paraíso by Iberostar - Adults Only - All Inclusive?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at JOIA Paraíso by Iberostar - Adults Only - All Inclusive?

No, pets and service animals are not allowed.

Is there a golf course on site at JOIA Paraíso by Iberostar - Adults Only - All Inclusive?

Yep, JOIA Paraíso by Iberostar - Adults Only - All Inclusive has an 18-hole golf course. A golf driving range, golf lessons, golf carts and a clubhouse are also available.

JOIA Paraíso by Iberostar - Adults Only - All Inclusive Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 793 out of 1000 reviews
Rating 8 - Good. 132 out of 1000 reviews
Rating 6 - Okay. 46 out of 1000 reviews
Rating 4 - Poor. 17 out of 1000 reviews
Rating 2 - Terrible. 12 out of 1000 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a great place to stay! Very clean, all the food was excellent and staff was very inviting! Will definitely be returning!
Stayed 4 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property. Would recommend it to anyone. We had a wonderful time and great experience.
Stayed 4 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful grounds
Stayed 4 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing! Was a great place to go to.
Stayed 4 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were really nice with the best touches!
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely amazing resort! The staff, food, entertainment, and every aspect of our stay exceeded our expectations. This is a true 5-star experience, and we will definitely be back. We’ve stayed at dozens of all-inclusive resorts over the years, and nothing compares to the level of excellence and service that JOIA by Iberostar provides. After staying here, every other resort feels like a step down. Thank you to the incredible staff for making this an unforgettable vacation!
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our friends and I were already planning on coming back in a few hours on our second day. The staff are so friendly and welcoming. Our room is always being cleaned and restocked.
Stayed 4 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous hotel, beautiful grounds and very well maintained. Staff was wonderful. We loved the pool
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
this hotel is out of this world good from the staff so friendly to delicious food with lots of choices
Stayed 5 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved everything about the property and staff. We had a wonderful time and stay. Mr. and Mrs. Anderson
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an amazing stay at Iberostar JOIA! The food was excellent, the views were absolutely beautiful, and every single employee we met was incredibly friendly and welcoming. A special shoutout goes to Lenin at the pool—he was an absolute superstar. He was always quick to help, attentive, and genuinely one of the nicest people we’ve ever met at a resort. He made our days by the pool even better and truly went above and beyond. We can’t wait to come back. Highly recommend this resort to anyone looking for a relaxing, first-class vacation!
Stayed 7 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food was great , been to mulitple resorts in cancun and the food was just ok, so it was a pleasant surprise the restaurants and buffet were great. Room was clean , staff friendly- except staff at the smokehouse restaurant ( rude )steer clear of that one but its off the adults only property. The sargasm ( sea weed ) was terrible when we got there but the staff worked tirelessly to get it cleaned up within couple days would have never known there was 2ft of sea weed on the beach where couldnt get into water. Overall great resort.
Stayed 6 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Second visit to Joia and everything was excellent — the food, the room, and the staff were all amazing. Highly recommend!
Stayed 5 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our first experience not only in Mexico, but at an all inclusive resort. The staff was very helpful and friendly. The property was exceptionally clean, even as there were some repairs being made to drywall areas in the hallway. You could tell the employees took great pride in their jobs. The pools were clean and the staff around them were very professional. We truly had an exciting and very relaxing time at the resort, and do look forward to returning.
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful room and great staff!
Stayed 6 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great food, good pool. Cabanas are showing a
Stayed 8 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great time
Stayed 4 nights in Apr 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have always enjoyed this property. Unfortunately, we booked a King suite through Expedia and when we arrived it was not available and the property gave us a suite with full sized beds. Not sure if it was an Expedia or Joia issue.
Stayed 7 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is very well kept, staff are incredibly warm and inviting. The restaurants are beautiful and the food is delicious. I have stayed here twice now and I'll definitely be back for a third time. You can't go wrong with choosing this resort for your next vacation.
Stayed 6 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pools and beachside were great. Staff was outstanding.
Stayed 7 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness
Great service, food and beautiful facilites. Highly recommend.
Stayed 7 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful resort with excellent food
Stayed 9 nights in Sep 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staffs are very nice, food excellent, Spa is ok , membership sales is too high pressure waisted time of vacation that they should tell ahead, the beach is too much sea weeds, can not swim .
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was pleasant and friendly. The food and the people are great. The resort is beautiful and well maintained. One of the most relaxing weeks of my life! I will be back!!
Stayed 6 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful ocean view from room. Impeccably beautiful property
Stayed 5 nights in Mar 2026