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Nickelodeon Hotels & Resorts Riviera Maya - Gourmet by Karisma - All Inclusive

Luxury hotel on the beach, with free water park

Where to?

Dates

January 2026

February 2026

Creator video - submitted by Sallytrubella Travel Shop

Overview
Rooms
Location
Policies

Very good

Popular amenities

Pool
Spa pool
All-inclusive
Spa
Free airport shuttle

includes taxes & fees

11 Jan - 12 Jan 2026

Explore the area

Carretera Cancun Tulum Km 45, Riviera Maya, Playa del Carmen, QROO, 77710

Place, Cirque du Soleil Boutique at Vidanta Riviera Maya
‪12 min drive‬
Place, Playa Paraiso Golf Course
‪12 min drive‬
Place, Paradise Beach
‪15 min drive‬
Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
‪62 min drive‬

Room options

Frette Italian sheets, premium bedding, memory-foam beds, free minibar

Suite Superior with Sea View

54 sq m
Sleeps 5

Suite Standard with Sea View

54 sq m
Sleeps 5

Suite Premium with Pool View

220 sq m
Sleeps 7

Penthouse, Oceanfront (SWIM-UP KING SUITE)

Exceptional

Highlights

Furnished balcony

Separate sitting area

Individually furnished

Individually decorated

Air conditioning

Connecting rooms available

Free cots/infant beds

Free minibar items

54 sq m
1 bedroom
Ocean view
Sleeps 5
1 King Bed, 1 Single Murphy Bed and 1 Single Sofa Bed

Penthouse, Oceanfront (SWIM-UP QUEEN SUITE)

Highlights

Furnished balcony

Separate sitting area

Individually furnished

Individually decorated

Air conditioning

Connecting rooms available

Free cots/infant beds

Free minibar items

54 sq m
1 bedroom
Ocean view
Sleeps 5
2 Queen Beds and 1 Single Sofa Bed

Suite, Oceanfront (SWIM-UP KING)

Wonderful

Highlights

Furnished balcony

Separate sitting area

Individually furnished

Individually decorated

Air conditioning

Connecting rooms available

Free cots/infant beds

Free minibar items

54 sq m
1 bedroom
Ocean view
Sleeps 5
1 King Bed, 1 Single Murphy Bed and 1 Single Sofa Bed

Suite, Oceanfront (SWIM-UP POOL DECK LEVEL KING)

Exceptional

Highlights

Furnished balcony

Separate sitting area

Individually furnished

Individually decorated

Air conditioning

Connecting rooms available

Free cots/infant beds

Free minibar items

54 sq m
1 bedroom
Ocean view
Sleeps 5
1 King Bed, 1 Single Murphy Bed and 1 Single Sofa Bed

Suite, Oceanfront (SWIM-UP POOL DECK LEVEL QUEEN)

Good

Highlights

Furnished balcony

Separate sitting area

Individually furnished

Individually decorated

Air conditioning

Connecting rooms available

Free cots/infant beds

Free minibar items

54 sq m
1 bedroom
Ocean view
Sleeps 5
2 Queen Beds and 1 Double Sofa Bed

Suite, Oceanfront (SWIM-UP QUEEN)

Wonderful

Highlights

Furnished balcony

Separate sitting area

Individually furnished

Individually decorated

Air conditioning

Connecting rooms available

Free cots/infant beds

Free minibar items

54 sq m
1 bedroom
Ocean view
Sleeps 5
2 Queen Beds and 1 Single Sofa Bed

Big Kahuna Suite

Highlights

Furnished balcony

Separate dining area

Separate sitting area

Individually furnished

Individually decorated

Air conditioning

Connecting rooms available

Free cots/infant beds

108 sq m
2 bedrooms
Ocean view
Sleeps 7
1 King Bed, 2 Queen Beds, 1 Single Murphy Bed and 1 Single Sofa Bed

Lair Suite

Highlights

Furnished balcony

Separate dining area

Separate sitting area

Individually furnished

Individually decorated

Air conditioning

Connecting rooms available

Free cots/infant beds

108 sq m
2 bedrooms
Ocean view
Sleeps 7
1 King Bed, 2 Queen Beds, 1 Single Murphy Bed and 1 Single Sofa Bed

Pineapple Suite

Highlights

Furnished balcony

Separate dining area

Separate sitting area

Individually furnished

Individually decorated

Air conditioning

Connecting rooms available

Free cots/infant beds

108 sq m
2 bedrooms
Ocean view
Sleeps 7
1 King Bed, 2 Queen Beds, 1 Single Murphy Bed and 1 Single Sofa Bed

Swim-up Oceanfront Pool Deck Level King Suite

Sleeps 5

Suite, Connecting Rooms, Oceanfront (SWIM-UP)

Highlights

Furnished balcony

Separate sitting area

Individually furnished

Individually decorated

Air conditioning

Connecting rooms available

Free cots/infant beds

Free minibar items

Ocean view
Sleeps 10
1 King Bed, 2 Queen Beds, 2 Double Sofa Beds and 1 Single Murphy Bed

Penthouse, Connecting Rooms, Oceanfront (SWIM-UP SUITE)

Highlights

Furnished balcony

Separate sitting area

Individually furnished

Individually decorated

Air conditioning

Connecting rooms available

Free cots/infant beds

Free minibar items

Ocean view
Sleeps 10
1 King Bed, 1 Single Murphy Bed, 2 Double Sofa Beds and 2 Queen Beds

Suite, Connecting Rooms (SWIM-UP POOL DECK LEVEL)

Highlights

Furnished balcony

Separate sitting area

Individually furnished

Individually decorated

Air conditioning

Connecting rooms available

Free cots/infant beds

Free minibar items

Ocean view
Sleeps 10
1 King Bed, 1 Single Murphy Bed, 2 Double Sofa Beds and 2 Queen Beds

Suite with Sea View

128 sq m
Sleeps 8

Suite with Sea View

128 sq m
Sleeps 4

Suite with Sea View

128 sq m
Sleeps 4

Swim-up Oceanfront Pool Deck Level Queen Suite

Sleeps 4

Swim-up Oceanfront King Suite

Sleeps 3

Penthouse Swim-up Oceanfront Connecting Suite

Sleeps 5

Swim-up Oceanfront Connecting Suite

Sleeps 5

Swim-up Pool Deck Level Connecting Suite

Sleeps 5

Big Kahuna Suite

Sleeps 5

Penthouse Swim-up Oceanfront King Suite

Sleeps 4

the Lair Suite

Sleeps 5

Penthouse Swim-up Oceanfront Queen Suite

Sleeps 4

Swim-up Oceanfront Queen Suite

Sleeps 3

the Pineapple Suite

Sleeps 5

About the area

Playa del Carmen

A luxury stay in Playa del Carmen awaits you at Nickelodeon Hotels & Resorts Riviera Maya - Gourmet by Karisma - All Inclusive. You'll be 10.8 km (6.7 mi) from Maroma Beach. Highlights at this all-inclusive hotel include 6 restaurants, 3 bars/lounges and a full-service spa. .A day of pampering at Náay Spa can include deep-tissue massages, aromatherapy and mani/pedis along with access to the sauna and steam room. Spend the day at the beach and enjoy the on-site free water park, outdoor swimming pool and free kids' club. Other amenities include free Wi-Fi in public areas, a 24-hour gym and a free manager's reception. There's also free self parking, along with the convenience of a free airport shuttle. .Within a 20-minute drive of this 5-property class Playa del Carmen hotel, attractions include Puerto Morelos Beach and Puerto Morelos Town Square.

What's nearby

Cirque du Soleil Boutique at Vidanta Riviera Maya - 12 min drive - 6.7 km
Playa Paraiso Golf Course - 12 min drive - 7.1 km
Paradise Beach - 15 min drive - 7.1 km
Dr. Alfredo Barrera Marin Botanical Garden - 16 min drive - 8.5 km
Monumento Ruta de los Cenotes - 17 min drive - 8.8 km

Getting around

Cancun, Quintana Roo (CUN-Cancun Intl.) - 31 min drive

Restaurants

‪El Mar Y Tierra - ‬9 min drive
‪Don Miquel - ‬13 min drive
‪La Hacienda - ‬11 min drive
‪El Cocotal - ‬6 min drive
‪Sports & Music Bar - ‬13 min drive

About this property

Nickelodeon Hotels & Resorts Riviera Maya - Gourmet by Karisma - All Inclusive

Luxury hotel on the beach, with free water park

Nickelodeon Hotels & Resorts Riviera Maya - Gourmet by Karisma - All Inclusive is an all-inclusive hotel. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Nickelodeon Hotels & Resorts Riviera Maya - Gourmet by Karisma - All Inclusive offers its guests a full-service spa, a complimentary water park, and a lazy river. There are 6 restaurants on site, along with a nearby corner/local shop. For a drink, you can stop by one of the on-site bars, including 2 swim-up bars and 3 bars/lounges. A free manager's reception is offered daily. Public spaces have free WiFi.

An outdoor pool, a children's pool, and a 24-hour health club are also featured at the luxury Nickelodeon Hotels & Resorts Riviera Maya - Gourmet by Karisma - All Inclusive. A roundtrip airport shuttle is free (available 24 hours). Self parking is free.

This 5-star Playa del Carmen hotel is smoke free.

1 building

280 guestrooms or units

6 levels

6 dining venues

2 swim-up bars

3 bars or lounges

Built in 2021

Manager's reception (free)

Kid's club (free)

Supervised kids' activities (surcharge)

Childcare (surcharge)

Cabanas by the pool (free)

Poolside lounge chairs

Coffee in lobby

Dry cleaning

Self-service laundry

Front desk (24 hours)

Staff members are multilingual

Front desk safe

Car service

Tour and ticket information

Concierge

Food/drink service (free)

Wedding services available

Corner/local shop

Garden

Gift shop

Beauty salon

On-site shopping

Bellhop

Lift

No smoking on site

Water dispenser

Nickelodeon Hotels & Resorts Riviera Maya - Gourmet by Karisma - All Inclusive offers 280 air-conditioned accommodations with free minibar items and a safe. Rooms open to furnished balconies. This individually decorated and furnished accommodation has separate sitting areas. Memory foam beds feature Frette Italian sheets and premium bedding. Smart televisions come with satellite channels. Bathrooms include a separate bath and shower with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with bathrobes, slippers and hairdryers.

This Playa del Carmen hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hypo-allergenic bedding.

Náay Spa has 7 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

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Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transport

24-hour free return airport shuttle
Limo/town car service
Free self parking on site
Limited on-site self parking

Food and drink

2 swim-up bars
3 bars/lounges
6 restaurants
Coffee and tea in common areas
Free daily manager's reception

Restaurants on site

BIKINI BOTTOM BAR™
GOOD BURGER™
PIAZZA™
YACHT CLUB, WORLD CUISINE

Things to do

24-hour health club
Children's pool
Evening entertainment
Fitness classes
Free children's club
Free water park
Full-service spa
Games
Lazy river
Outdoor pool
Pilates classes
Playground
Sauna
Scuba diving
Shopping
Steam room
Waterslide
Yoga classes

Family friendly

Changing table
Children's dinnerware
Children's games
Children's pool
Free children's club
Free water park access
Grocery/convenience store
In-room babysitting
In-room cot
Laundry facilities
Lazy river
Outdoor pool
Playground
Supervised activities for children (surcharge)
Waterslide

Conveniences

24-hour front desk
ATM
Gift shop/newsstand
Grocery/convenience store
Hair salon
Laundry facilities
Safe at front desk
Water dispenser

Guest services

Concierge services
Dry cleaning/laundry service
Free grocery shopping service
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Proposal/romance packages
Tour and ticket assistance
Turndown service
Wedding services

Outdoors

Free pool cabanas
Garden
On the beach
Outdoor entertainment area
Outdoor furniture
Pool loungers

Full-service spa

7 treatment rooms
Aromatherapy
Body scrubs
Body wraps
Couples treatment rooms
Deep-tissue massages
Facials
Hot stone massages
Manicures/pedicures
Sauna
Spa open daily
Sports massages
Steam room
Swedish massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Accessible airport shuttle
Lift

1 building
6 floors
Built in 2021
Smoke-free property

Room amenities

Bedroom

Free cot
Frette Italian sheets
Hypo-allergenic bedding
Memory foam mattress

Bathroom

2 private bathrooms
Children's robes
Children's slippers
Deep soaking bathtub
Dressing gowns
Hair dryer
Rainfall showerhead
Separate bathtub and shower
Shampoo
Slippers
Soap
Toilet paper
Toothbrush and toothpaste
Towels provided

Entertainment

Smart TV with cable/satellite channels

Food and drink

24-hour room service
Coffee/tea maker
Free bottled water
Free stocked minibar
Restaurant dining guides

Air conditioning
Connecting rooms available
Desk
Individual decor
Individual furnishings
Iron/ironing board
Laptop workspace
Phone
Safe
Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight

Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets and service animals are not allowed at Nickelodeon Hotels & Resorts Riviera Maya - Gourmet by Karisma - All Inclusive

Children and extra beds

Children are welcome.

Kids stay free! One child 2 years old or younger stays free when using existing bedding.

Rollaway/extra beds are not available.

Free cots (infant beds)!

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards and debit cards; cash is not accepted

This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Property Registration Number OPERADORA GENTION SA DE CV

We should mention

Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
One child aged 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
Pets and service animals are not allowed on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Nickelodeon Hotels Resorts Riviera Maya

Nickelodeon Hotels Resorts All Inclusive Riviera Maya

Nickelodeon Hotels Resorts Riviera Maya Gourmet by Karisma

Frequently asked questions

What is the cancellation policy at Nickelodeon Hotels & Resorts Riviera Maya - Gourmet by Karisma - All Inclusive?

Nickelodeon Hotels & Resorts Riviera Maya - Gourmet by Karisma - All Inclusive offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Nickelodeon Hotels & Resorts Riviera Maya - Gourmet by Karisma - All Inclusive?

As of 24 Dec 2025, prices found for a 1-night stay for 2 adults at Nickelodeon Hotels & Resorts Riviera Maya - Gourmet by Karisma - All Inclusive on 11 Jan 2026 start from NZ$1,174.21, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Nickelodeon Hotels & Resorts Riviera Maya - Gourmet by Karisma - All Inclusive?

Yep, Nickelodeon Hotels & Resorts Riviera Maya - Gourmet by Karisma - All Inclusive has a free self car park.

Are there any beaches close to Nickelodeon Hotels & Resorts Riviera Maya - Gourmet by Karisma - All Inclusive?

The closest beach to Nickelodeon Hotels & Resorts Riviera Maya - Gourmet by Karisma - All Inclusive is Maroma Beach (7.5 km).

Is there a spa on site at Nickelodeon Hotels & Resorts Riviera Maya - Gourmet by Karisma - All Inclusive?

Yep, Náay Spa is available for guests. It has a steam room and a sauna. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as sports massages.

Does Nickelodeon Hotels & Resorts Riviera Maya - Gourmet by Karisma - All Inclusive have a pool?

Nickelodeon Hotels & Resorts Riviera Maya - Gourmet by Karisma - All Inclusive has an outdoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying in a complimentary pool cabana and on a lounger.

Does Nickelodeon Hotels & Resorts Riviera Maya - Gourmet by Karisma - All Inclusive have a waterslide?

Yep, this property has a waterslide!

What luxury perks are available at Nickelodeon Hotels & Resorts Riviera Maya - Gourmet by Karisma - All Inclusive?

Nickelodeon Hotels & Resorts Riviera Maya - Gourmet by Karisma - All Inclusive features a full-service spa, a 24-hour health club and an outdoor pool. All guestrooms come with Frette Italian sheets, deep soaking tubs and memory foam beds.

What makes Nickelodeon Hotels & Resorts Riviera Maya - Gourmet by Karisma - All Inclusive a romantic place to stay?

Couples spa treatments and romance packages, as well as deep-soaking baths and memory foam beds in the guestrooms, help set the scene for a romantic weekend at Nickelodeon Hotels & Resorts Riviera Maya - Gourmet by Karisma - All Inclusive.

Is Nickelodeon Hotels & Resorts Riviera Maya - Gourmet by Karisma - All Inclusive family-friendly?

You bet! With amenities such as a free children's club and a children's pool, as well as changing tables and children's slippers in the guestrooms, it's no surprise that Nickelodeon Hotels & Resorts Riviera Maya - Gourmet by Karisma - All Inclusive is a hit with families.

Are there hot tubs in the rooms at Nickelodeon Hotels & Resorts Riviera Maya - Gourmet by Karisma - All Inclusive?

No, but there are deep-soaking baths in the guestrooms.

Is there a free airport shuttle available at Nickelodeon Hotels & Resorts Riviera Maya - Gourmet by Karisma - All Inclusive?

Yep, there's a free airport shuttle that runs 24 hours a day.

Is there a bar or restaurant at Nickelodeon Hotels & Resorts Riviera Maya - Gourmet by Karisma - All Inclusive?

Yep, Nickelodeon Hotels & Resorts Riviera Maya - Gourmet by Karisma - All Inclusive has 6 restaurants.

What time are check-in & check-out at Nickelodeon Hotels & Resorts Riviera Maya - Gourmet by Karisma - All Inclusive?

Check-in begins at 4:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Nickelodeon Hotels & Resorts Riviera Maya - Gourmet by Karisma - All Inclusive?

No, pets and service animals are not allowed.

Nickelodeon Hotels & Resorts Riviera Maya - Gourmet by Karisma - All Inclusive Reviews

8.4

Very good

9.0/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

10/10 Excellent

Joann, San Antonio

Travelled with family, Travelled with group

23 Sept 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Ocean view

Stayed 2 nights in Sep 2025

10/10 Excellent

Rosie C

12 Sept 2025

Stayed 5 nights in Sep 2025

8/10 Good

Melanie

Travelled with family

3 Sept 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Place is beautiful and lots of fun for kids. Room was beautiful. Food and drinks were ok. My issue was the lack of information shared with me about the hotel amenities and days events. We got there early and waited until 4:30. They never called me to inform me the room was ready. They also didn’t explain the check out procedure. I didn’t know about the QR code for events and missed many events on day one. Just wish a detailed email with information about the resort would have been shared before we arrived.

Stayed 1 night in Aug 2025

8/10 Good

Alexis

3 Sept 2025

Liked: Cleanliness, property conditions & facilities

Loved it

Stayed 3 nights in Aug 2025

2/10 Terrible

Vanja

Travelled with family

3 Sept 2025

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

Not recommend it at all!

Stayed 1 night in Sep 2025

6/10 Okay

Paula

2 Sept 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 3 nights in Aug 2025

8/10 Good

Maria

1 Sept 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 2 nights in Aug 2025

6/10 Okay

Fernando flores

Travelled with family

30 Aug 2025

Liked: Cleanliness

Disliked: Amenities

To expensive for what it is

Stayed 5 nights in Aug 2025

10/10 Excellent

Hortencia

Travelled with family and small children

29 Aug 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great beautiful place

Stayed 3 nights in Aug 2025

10/10 Excellent

Guadalupe

Travelled with family and small children

26 Aug 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great place, will definitely be going again.

Stayed 3 nights in Aug 2025

8/10 Good

Jessica

Travelled with family and small children

24 Aug 2025

Liked: Cleanliness, staff & service, property conditions & facilities

There were multiple occasions that we weren’t offered anything to drink while we were dining and checkout and leaving the property was a hassle

Stayed 3 nights in Aug 2025

2/10 Terrible

Rochelle

20 Aug 2025

This experience was made terrible

Stayed 6 nights in Aug 2025

2/10 Terrible

Britany

Travelled with family and small children

19 Aug 2025

Liked: Cleanliness

Disliked: Staff & service

The manager held me and my children hostage for hours! Refused to allow valet to bring me my car. Law enforcement was called. Terrible experience! To top it off my 7 year old son almost lost his finger! The doors to the restroom in the lobby weigh a TON! It smashed and cut his finger open almost amputating it!

Stayed 1 night in Aug 2025

10/10 Excellent

Fatema

15 Aug 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Staff are very helpful, eager to help and was very good with communicating in either French or English, which we find amazing. Room was clean and comfy. Water was clean. The water park was loads of fun.

Stayed 5 nights in Aug 2025

10/10 Excellent

Alejandro

Travelled with family, Travelled with family and small children

15 Aug 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

super nice, clean & extremely comfortable

Stayed 4 nights in Aug 2025

10/10 Excellent

Kim

11 Aug 2025

Stayed 4 nights in Aug 2025

8/10 Good

LUIS

10 Aug 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 5 nights in Jul 2025

10/10 Excellent

Yoscata, Chester

Travelled with family and small children

10 Aug 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

very kid Oriented. Lots to do and every staff member was super nice

Stayed 3 nights in Jul 2025

10/10 Excellent

Carlos

7 Aug 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

I liked that there’s different restaurants/ places to choose from between lunch and dinner and the one restaurant for breakfast has a huge variety. What I didn’t like was that “All inclusive “ was not really all inclusive, I don’t like hidden fees charged at the very end when you are doing the check out about to leave the hotel. I was charged an Environmental Fee before leaving the hotel. Also the video advertisement on their social media page never mentions that there’s additional cost for the breakfast that includes the greet and meet with the characters. So I wouldn’t call it ALL inclusive

Stayed 3 nights in Aug 2025

10/10 Excellent

charles

4 Aug 2025

Liked: Cleanliness, staff & service, property conditions & facilities

the entire resort including water park was totally amazing

Stayed 4 nights in Jul 2025

10/10 Excellent

Armando

Travelled with family, Travelled with family and small children

3 Aug 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

It’s our 3rd year coming. Good experience kids love it.

Stayed 5 nights in Jul 2025

8/10 Good

Vasilios, Toronto

Travelled with family, Travelled with family and small children, Travelled with partner

2 Aug 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The property was super clean and staff was amazing and attentive. Food/Restaurant choices were limited in comparison to Hard Rock Punta Cana. Distance from room to lobby requires shuttle bus daily. Restaurant hours kind of crappy. Example roof top cafe is only open for 4hrs. Some places only open for dinner others for lunch although food was plentiful and descent we expected it to at least be at the same level as Hard Rock and it fell short. One other thing to be mindful of and not sure if anyone else experienced this the timeshare pushiness was a little over the top. Even though we said no and we would not waste 2+ hrs of our vacation time listening to something we don’t want they kept at it. Until I said fine you get 15 min of my time since our little one is autistic and adhd. They finally backed off. However they do try to lure you by saying oh you’re here for a week you get a special gift because you’re VIP etc all a scam to get you in on the presentation. Other than that would we go again absolutely resort was spotless, and the kids had a blast. The evening shows were great and better than most resorts.

Stayed 7 nights in Jul 2025

10/10 Excellent

Griselda

1 Aug 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 4 nights in Jul 2025

4/10 Poor

Brenda

Travelled with family

31 Jul 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The facilities are beautiful and enjoyable and the staff are very friendly and helpful. Sadly we were not able to enjoy our stay due to getting sick after consuming the food from the buffet in the resort

Stayed 2 nights in Jul 2025

10/10 Excellent

Jannet

Travelled with family

30 Jul 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Servers and our concierge were amazing

Stayed 3 nights in Jul 2025

Nickelodeon Hotels & Resorts Riviera Maya - Gourmet by Karisma - All Inclusive

Photo gallery for Nickelodeon Hotels & Resorts Riviera Maya - Gourmet by Karisma - All Inclusive

Reviews

Popular amenities

Explore the area

Room options

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Suite Superior with Sea View

View all photos for Suite Standard with Sea View

Suite Standard with Sea View

View all photos for Suite Premium with Pool View

Suite Premium with Pool View

View all photos for Penthouse, Oceanfront (SWIM-UP KING SUITE)

Penthouse, Oceanfront (SWIM-UP KING SUITE)

Highlights

View all photos for Penthouse, Oceanfront (SWIM-UP QUEEN SUITE)

Penthouse, Oceanfront (SWIM-UP QUEEN SUITE)

Highlights

View all photos for Suite, Oceanfront (SWIM-UP KING)

Suite, Oceanfront (SWIM-UP KING)

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View all photos for Suite, Oceanfront (SWIM-UP POOL DECK LEVEL KING)

Suite, Oceanfront (SWIM-UP POOL DECK LEVEL KING)

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View all photos for Suite, Oceanfront (SWIM-UP POOL DECK LEVEL QUEEN)

Suite, Oceanfront (SWIM-UP POOL DECK LEVEL QUEEN)

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View all photos for Suite, Oceanfront (SWIM-UP QUEEN)

Suite, Oceanfront (SWIM-UP QUEEN)

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View all photos for Big Kahuna Suite

Big Kahuna Suite

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View all photos for Lair Suite

Lair Suite

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View all photos for Pineapple Suite

Pineapple Suite

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View all photos for Swim-up Oceanfront Pool Deck Level King Suite

Swim-up Oceanfront Pool Deck Level King Suite

View all photos for Suite, Connecting Rooms, Oceanfront (SWIM-UP)

Suite, Connecting Rooms, Oceanfront (SWIM-UP)

Highlights

View all photos for Penthouse, Connecting Rooms, Oceanfront (SWIM-UP SUITE)

Penthouse, Connecting Rooms, Oceanfront (SWIM-UP SUITE)

Highlights

View all photos for Suite, Connecting Rooms (SWIM-UP POOL DECK LEVEL)

Suite, Connecting Rooms (SWIM-UP POOL DECK LEVEL)

Highlights

View all photos for Suite with Sea View

Suite with Sea View

View all photos for Suite with Sea View

Suite with Sea View

View all photos for Suite with Sea View

Suite with Sea View

View all photos for Swim-up Oceanfront Pool Deck Level Queen Suite

Swim-up Oceanfront Pool Deck Level Queen Suite

Swim-up Oceanfront King Suite

View all photos for Penthouse Swim-up Oceanfront Connecting Suite

Penthouse Swim-up Oceanfront Connecting Suite

View all photos for Swim-up Oceanfront Connecting Suite

Swim-up Oceanfront Connecting Suite

View all photos for Swim-up Pool Deck Level Connecting Suite

Swim-up Pool Deck Level Connecting Suite

View all photos for Big Kahuna Suite

Big Kahuna Suite

Penthouse Swim-up Oceanfront King Suite

View all photos for the Lair Suite

the Lair Suite

Penthouse Swim-up Oceanfront Queen Suite

Swim-up Oceanfront Queen Suite

View all photos for the Pineapple Suite

the Pineapple Suite

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