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El Beso Adults Only at Ocean Riviera Paradise - All Inclusive

5.0 star property
Adults-only beachfront property with outdoor pool

Photo gallery for El Beso Adults Only at Ocean Riviera Paradise - All Inclusive

Outdoor pool, open 8:00 AM to 8:00 PM, pool loungers
Junior Suite El Beso Ocean View | Beach/ocean view
View from property
Junior Suite El Beso Rooftop Partial Ocean View
Junior Suite El Beso Rooftop Partial Ocean View

Reviews

8.0 out of 10
Very good

Popular amenities

  • All-inclusive
  • Parking included
  • Free Wi-Fi
The current price is NZ$761
includes taxes & fees
1 Mar - 2 Mar

Explore the area

View map
Playa del Carmen, QROO
  • Place, Playa Xcalacoco
    ‪9 min walk‬
  • Place, Playa del Carmen Main Beach
    ‪10 min drive‬
  • Place, Xcaret Eco Theme Park
    ‪20 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪45 min drive‬

Room options

View all photos for Junior Suite El Beso

Junior Suite El Beso

Junior Suite El Beso

9.0 out of 10
Wonderful
(47 reviews)

Highlights

Balcony
Private rooftop hot tub
Air conditioning
Free minibar items
LCD TV
Ceiling fan
Deep-soaking bath
Bathrobes
  • Garden view
  • 52 sq m
  • Sleeps 3

View all photos for Junior Suite El Beso Swim Up

Junior Suite El Beso Swim Up | Terrace/patio

Junior Suite El Beso Swim Up

9.0 out of 10
Wonderful
(14 reviews)

Highlights

Balcony
Private rooftop hot tub
Air conditioning
Free minibar items
LCD TV
Ceiling fan
Deep-soaking bath
Bathrobes
  • Garden view
  • 52 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite El Beso Roof Top

Junior Suite El Beso Roof Top | Terrace/patio

Junior Suite El Beso Roof Top

7.6 out of 10
Good
(5 reviews)

Highlights

Balcony
Private rooftop hot tub
Air conditioning
Free minibar items
LCD TV
Ceiling fan
Deep-soaking bath
Bathrobes
  • Garden view
  • 101 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite El Beso Ocean View

Junior Suite El Beso Ocean View | Beach/ocean view

Junior Suite El Beso Ocean View

Highlights

Balcony
Private rooftop hot tub
Air conditioning
Free minibar items
LCD TV
Ceiling fan
Separate bedroom
Deep-soaking bath
  • Ocean view
  • 57 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite El Beso Pool View

Junior Suite El Beso Pool View

Junior Suite El Beso Pool View

Highlights

Balcony
Private rooftop hot tub
Air conditioning
Free minibar items
LCD TV
Ceiling fan
Separate bedroom
Deep-soaking bath
  • 57 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite El Beso Jacuzzi in Balcony

Junior Suite El Beso Jacuzzi in Balcony | View from room

Junior Suite El Beso Jacuzzi in Balcony

Highlights

Balcony
Private rooftop hot tub
Air conditioning
Free minibar items
LCD TV
Ceiling fan
Separate bedroom
Deep-soaking bath
  • Garden view
  • 57 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite El Beso Rooftop Partial Ocean View

Junior Suite El Beso Rooftop Partial Ocean View

Junior Suite El Beso Rooftop Partial Ocean View

Highlights

Balcony
Private rooftop hot tub
Air conditioning
Free minibar items
LCD TV
Ceiling fan
Separate bedroom
Deep-soaking bath
  • Partial ocean view
  • 135 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

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About the area

Playa del Carmen

A luxury stay in Playa del Carmen awaits you at El Beso Adults Only at Ocean Riviera Paradise - All Inclusive. You'll be 7.7 km (4.8 mi) from Mamitas Beach and 7.9 km (4.9 mi) from Playa del Carmen Main Beach. Highlights at this all-inclusive property include 11 restaurants, 10 bars/lounges and a full-service spa. .A pampering day can include hot stone massages and Swedish massages along with body scrubs, facials and mani/pedis. The theme restaurant, Sakura, serves Japanese cuisine. The property's own poolside bar is a nice place to enjoy a drink. Spend the day at the beach and enjoy the 3 outdoor tennis courts, outdoor swimming pool and nightclub. Meeting rooms and a business centre are among the business amenities offered. Plus you'll find free Wi-Fi in public areas, a 24-hour gym and a coffee shop/cafe. Each morning free buffet breakfast is offered between 6:00 AM and 11:00 AM. There's also the convenience of free self parking. .Places within a 15-minute drive of this 5-property class Playa del Carmen property include Quinta Avenida and Playa del Carmen Maritime Terminal.

What's nearby

  • Playa Xcalacoco - 9 min walk - 0.8 km
  • Quinta Avenida - 9 min drive - 5.7 km
  • Playa del Carmen Main Beach - 10 min drive - 5.7 km
  • Maroma Beach - 17 min drive - 15.4 km
  • Xcaret Eco Theme Park - 20 min drive - 17.6 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 46 min drive

Restaurants

  • ‪Amaranto - ‬19 min walk
  • ‪Mike’s Coffee - ‬19 min walk
  • ‪Piano Bar - ‬20 min walk
  • ‪El Templo - ‬16 min walk
  • ‪Fresco Bar - ‬14 min walk

About this property

El Beso Adults Only at Ocean Riviera Paradise - All Inclusive

Adults-only beachfront property with outdoor pool
El Beso Adults Only at Ocean Riviera Paradise - All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

El Beso Adults Only at Ocean Riviera Paradise - All Inclusive offers its guests a full-service spa, outdoor tennis courts, and an outdoor pool. There are 11 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 10 bars/lounges and a poolside bar. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business centre and meeting rooms. A nightclub, a 24-hour fitness centre, and spa services are also featured at the luxury El Beso Adults Only at Ocean Riviera Paradise - All Inclusive. Free self parking is available.

This 5-star Playa del Carmen property is smoke free.

  • 1 building
  • 192 guestrooms or units
  • 4 levels
  • 11 dining venues
  • 10 bars or lounges
  • Conference rooms
  • Built in 2016
  • Buffet breakfast (free)
  • Nightclub
  • Deli
  • Poolside lounge chairs
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Corner/local shop
  • Terrace
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Beauty salon
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
  • Coffee shop
  • Bar by the pool
  • Swim-up bar
El Beso Adults Only at Ocean Riviera Paradise - All Inclusive offers 192 accommodations with rooftop private hot tubs and free minibar items. Rooms open to furnished balconies. LCD televisions come with premium satellite channels. Bathrooms include a combined bath/shower unit with a deep soaking bath, bathrobes, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, laptop-compatible safes and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis.

The on-site spa has couples treatment room(s). Services include hot stone massages, Swedish massages, Thai massages and facials. The spa is equipped with a sauna, a hot tub and a steam room.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 11:00 AM
  • 10 bars/lounges
  • 11 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Blue Moon
  • Margarita
  • Pez Vela
  • Sakura
  • Steak House

Things to do

  • 24-hour gym
  • 3 outdoor tennis courts
  • Basketball
  • Beach volleyball
  • Bowling alley
  • Fitness classes
  • Full-service spa
  • Nightclub
  • Outdoor pool
  • Shopping

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • On the beach
  • Picnic area
  • Pool loungers
  • Terrace

Full-service spa

  • Body scrubs
  • Couples treatment rooms
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Sauna
  • Steam room
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (79 centimetre wide door)
  • Magnifying mirror
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 4 floors
  • At least 80% lighting from LEDs
  • Built in 2016
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local artist showcase
  • Mediterranean architecture
  • Mosquito nets
  • Reception hall
  • Smoke-free property
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Deep soaking bathtub
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Energy-saving switches in guestrooms
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 5:30 AM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
This property is located in a private, adults-only section within the family-friendly Ocean Riviera Paradise Resort. Guests have exclusive access to an adult-only swimming pool, restaurant, and snack bar. Guests may also access facilities within Ocean Riviera Paradise Resort.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at El Beso Adults Only at Ocean Riviera Paradise - All Inclusive

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards, debit cards and cash
This property uses a grey water recycling system
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Safety Programme (H10 Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates). This property accepts Visa, Mastercard, American Express, debit cards and cash. This property uses a grey water recycling system. This property affirms that it follows the cleaning and disinfection practices of Safety Programme (H10 Hotels) guidelines.

We should mention

  • Pool access available from 8:00 AM to 8:00 PM
  • For stays on 24 December, the total price shown includes a charge for a mandatory Christmas Eve gala dinner.
  • For stays on 31 December, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • This is an adults-only property and guests under 18 years old aren't allowed.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Ocean Riviera Paradise El Beso Adults Resort Xcaret
Ocean Riviera Paradise El Beso Adults Resort
Ocean Riviera Paradise El Beso All Inclusive Adults Only
Ocean Riviera Paradise El Beso All Inclusive Adults
Ocean Riviera Paradise El Beso Adults Only
Ocean Riviera Paradise Beso

Frequently asked questions

What is the cancellation policy at El Beso Adults Only at Ocean Riviera Paradise - All Inclusive?

El Beso Adults Only at Ocean Riviera Paradise - All Inclusive offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at El Beso Adults Only at Ocean Riviera Paradise - All Inclusive?

As of 13 Feb 2026, prices found for a 1-night stay for 2 adults at El Beso Adults Only at Ocean Riviera Paradise - All Inclusive on 1 Mar 2026 start from NZ$761.42, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at El Beso Adults Only at Ocean Riviera Paradise - All Inclusive?

Yep, El Beso Adults Only at Ocean Riviera Paradise - All Inclusive has a free self car park.

Are there any beaches close to El Beso Adults Only at Ocean Riviera Paradise - All Inclusive?

Yep, El Beso Adults Only at Ocean Riviera Paradise - All Inclusive is a short 9-minute walk from Playa Xcalacoco. Fun beach activities include volleyball.

Is there a spa on site at El Beso Adults Only at Ocean Riviera Paradise - All Inclusive?

Yep, there is an onsite spa at El Beso Adults Only at Ocean Riviera Paradise - All Inclusive. It has a hot tub, a steam room and a sauna. You'll enjoy heaps of services like body scrubs, facials and body treatments, as well as Swedish massages.

Does El Beso Adults Only at Ocean Riviera Paradise - All Inclusive have a pool?

El Beso Adults Only at Ocean Riviera Paradise - All Inclusive has an outdoor pool. Grab your bathers and lounge poolside while enjoying on a lounger and with a coldie from the bar. The pool is open 8:00 AM to 8:00 PM.

What luxury perks are available at El Beso Adults Only at Ocean Riviera Paradise - All Inclusive?

El Beso Adults Only at Ocean Riviera Paradise - All Inclusive features a full-service spa, a nightclub and an outdoor pool. All guestrooms come with Hot tubs, deep soaking tubs and free minibar items.

What makes El Beso Adults Only at Ocean Riviera Paradise - All Inclusive a romantic place to stay?

A hot tub and couples spa treatments, as well as Hot tubs and deep-soaking baths in the guestrooms, help set the scene for a romantic weekend at El Beso Adults Only at Ocean Riviera Paradise - All Inclusive.

Is El Beso Adults Only at Ocean Riviera Paradise - All Inclusive family-friendly?

No, El Beso Adults Only at Ocean Riviera Paradise - All Inclusive is an adults-only property.

Are there hot tubs in the rooms at El Beso Adults Only at Ocean Riviera Paradise - All Inclusive?

Yep, all rooms come with private hot tubs.

Does El Beso Adults Only at Ocean Riviera Paradise - All Inclusive serve breakfast?

Sure does, complimentary buffet breakfast is on offer daily from 6:00 AM to 11:00 AM.

Is there a free airport shuttle available at El Beso Adults Only at Ocean Riviera Paradise - All Inclusive?

No, El Beso Adults Only at Ocean Riviera Paradise - All Inclusive does not offer an airport shuttle service.

Is there a bar or restaurant at El Beso Adults Only at Ocean Riviera Paradise - All Inclusive?

Yep, they've got a poolside bar and 11 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at El Beso Adults Only at Ocean Riviera Paradise - All Inclusive?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at El Beso Adults Only at Ocean Riviera Paradise - All Inclusive?

No, pets and service animals are not allowed.

El Beso Adults Only at Ocean Riviera Paradise - All Inclusive Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 446 out of 1001 reviews
Rating 8 - Good. 269 out of 1001 reviews
Rating 6 - Okay. 125 out of 1001 reviews
Rating 4 - Poor. 76 out of 1001 reviews
Rating 2 - Terrible. 85 out of 1001 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Eveling Vanessa

Stayed 5 nights in Oct 2025

8/10 Good

Michelle

Liked: Cleanliness
Stayed 4 nights in Nov 2025

10/10 Excellent

Tonya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property did an amazing job accommodating us.
Stayed 4 nights in Nov 2025

10/10 Excellent

Joseph

Stayed 7 nights in Nov 2025

4/10 Poor

mindy

Travelled with partner
Disliked: Amenities, property conditions & facilities
Was not clear about adults only section, food was poor, did not like the resort layout
Stayed 6 nights in Nov 2025

8/10 Good

Kayla Ann

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms, friendly staff. Decent food
Stayed 7 nights in Oct 2025

10/10 Excellent

Jie

Liked: Cleanliness, amenities, property conditions & facilities
Good
Stayed 4 nights in Oct 2025

10/10 Excellent

Alisa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Oct 2025

4/10 Poor

Mitch

Liked: Cleanliness, staff & service, property conditions & facilities
It was advertised as adults only but it certainly wasn’t. Almost every meal and everywhere we went except around one pool we had children around us crying or screaming. We went to the resort because it was advertised as adults only we feel like we were deceived. We won’t go back.
Stayed 10 nights in Oct 2025

2/10 Terrible

Kirk, Solihull

Travelled with partner
Liked: Property conditions & facilities
This is not an Adults only hotel, It has adults only rooms and a pool! After a 15-hour journey, or a 70 hour stay I experienced significant delays accessing my room due to repeated issues with the room key, which required multiple trips to reception in high temperatures. The first room assigned to me had a broken bed and a persistent damp odour in the room . After further delays another 3.5 hours I was moved to a second room, which was acceptable; however, the bathroom was in poor condition, with a broken shower and outdated facilities. Despite raising these concerns, I was informed that the hotel was now fully booked and no immediate alternative could be provided. Additionally, noise from a film projected outside my room was also not what I needed. I sent an email during the night to rate my checkin experience. Only then was I was eventually offered an alternative room late in the afternoon, but as I explained the timing terrible as I was leaving to go to a wedding at another hotel. Overall, this experience fell far below my expectations and was the most disappointing hotel stay I have had in recent memory. Even on checkout as I explained my issues I was told that "some guests do not share you opinion" Once again only in my opinion I have stayed at much better and not adults only.
Stayed 3 nights in Oct 2025

10/10 Excellent

chris

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at Ocean Riviera Paradise in the El Beso adults-only section and overall had a great experience. The resort is a good size — big enough to explore but not so large that you can’t walk everywhere. The property is very clean and well-kept, with lots of wildlife around, which gives it a nice tropical feel. Our room was cleaned daily, and the mini bar was always restocked, which we appreciated. The staff were friendly and attentive throughout our stay, and service at the bars and restaurants was excellent. It never felt overcrowded, which made it easy to relax. There were plenty of dinner options, and we rarely ate at the buffet since the à la carte restaurants were so good. Our favorite was Blue Moon, which had great food for both breakfast and dinner, and the host there was always welcoming. A big shoutout to Lisandro, our concierge, who went above and beyond. Our mini fridge wasn’t working on the first day, and he got it fixed right away, then surprised us with a bottle of champagne and desserts. He also gave us a helpful checkout tip that saved us time and money at the airport. A couple of downsides — the beach is quite rocky, and there isn’t much space to relax by the water. Also, there are people around selling excursions and activities, but they’re never pushy and leave you alone if you say no. Overall, the food, cleanliness, and staff made for a really enjoyable and relaxing stay.
Stayed 5 nights in Oct 2025

6/10 Okay

Hugo Anibal

Travelled with group
Liked: Cleanliness
Ocean Riviera Paradise El Beso – Honest Review Overall, this resort has some nice highlights but also a few drawbacks. The rooms are spacious, modern, and very comfortable. The buffet offered a good variety of food, and the coffee shop and late-night snack bar (open until 6 am) were great perks. The margaritas at the Mexican restaurant were excellent — especially the jamaica margarita! The bowling alley was also a fun addition, even though playtime is limited to about 10 minutes per person. The main disappointment was the beach — very small, with large sandbag barriers and cloudy water that took away from the usual Caribbean charm. Entertainment was not as organized or lively as other resorts, and the prizes for games were always just a T-shirt. The shows at nights were at a much lower quality compared to other resorts. The nightclub felt more like a sports bar, and the DJ stuck to the same playlist all night without taking requests. The worst was the constant pressure to upgrade to their “Privilege” package got annoying after a while. The resort seemed to catered to Privilege guests only. In short, it’s a comfortable resort with decent food, great margaritas, and a few fun extras, but the beach, entertainment, and upselling take away from the overall experience.
Stayed 7 nights in Oct 2025

10/10 Excellent

AMAR

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I want to personally thank one staff member Lisandro for going above and beyond for making our trip extra special. It was my wifes first time to mexico and she was not happy with our room and we had some issues when we first reached out to expedia. But Lisandro turned it around and was able our stay excellent. Many staff members were also very kind. The buffet and food is actually good. Its hard for me as I do find places based on good food and they didnt disappoint. Probably the best food out of any resort Ive been too.
Stayed 7 nights in Oct 2025

6/10 Okay

Stephanie

Travelled with group
Liked: Cleanliness, staff & service
Pros: Nice rooms, lots of dining options with great food, great customer service at bars and restaurants. Cons: entertainment wasn’t great, not many activities or shows. Was told non motorized activities would be free but kayaking was $12pp. There was also a lot of sales people constantly trying to get you to upgrade or buy a timeshare which was annoying.
Stayed 5 nights in Oct 2025

8/10 Good

Melody

Stayed 4 nights in Oct 2025

10/10 Excellent

Angel

Liked: Cleanliness, staff & service, property conditions & facilities
Rooms were extremely clean,staff was outstanding and the food was delicious. Would recommend this hotel to friends and family.
Stayed 1 night in Jul 2025

10/10 Excellent

Chasilyn L

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had the best time! My fiancé proposed to me here. The resort made sure everything was in place for my proposal. This resort will always hold a special place in our hearts. 10/10 recommend!!!
Stayed 3 nights in Sep 2025

10/10 Excellent

Joshua wayne

Stayed 9 nights in Sep 2025

10/10 Excellent

James

Stayed 3 nights in Sep 2025

10/10 Excellent

Araceli

Stayed 1 night in Sep 2025

8/10 Good

Kya

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me and my family went for our annual trip and we were very appreciative of the room upgrade to include a swim out pool. We also had a concierge, Lisandro, that was absolutely phenomenal. He assured every day that me and my family had all our needs met and if we ever needed something he was very accessible via WhatsApp with a quick response. Other staff members that stood out for their lovely service were David and Zuleyma at Route 66. Overall we had a better experience because of their kindness.
Stayed 4 nights in Sep 2025

8/10 Good

Michelle

Stayed 4 nights in Jun 2025

10/10 Excellent

Marquinn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
5 stars food was incredible room was nice service was good. I liked the property so much I booked the same property in the DR for my next trip
Stayed 3 nights in Sep 2025

10/10 Excellent

Krystal

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I came from Chicago to visit this resort as a 1st time out of country experience and Lisandro was phenomenal, very welcoming, and extremely helpful. Everyday I was there he delivered top tier customer service, Lisandro is the main reason I have already referred so many people to take a trip to this resort, he is just overall amazing person.Also David from Route 66 was an outstanding waiter, he was very welcoming as well, he went above and beyond to make my family’s experience the very best and he did just that. Thank you to the staff for great hospitality we will be back
Stayed 4 nights in Sep 2025

10/10 Excellent

Alexus

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lisandro was very helpful the whole stay , went above and beyond bro make sure the stay was good! The housekeeping for the whole stay would take wash clothes and towels and not replace , would have to call every day to get more towels brought up and would sometime take them a while to bring
Stayed 4 nights in Sep 2025