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El Beso Adults Only at Ocean Riviera Paradise - All Inclusive

5.0 star property
Adults-only beachfront property with outdoor pool

Photo gallery for El Beso Adults Only at Ocean Riviera Paradise - All Inclusive

Outdoor pool, open 8:00 AM to 8:00 PM, pool loungers
Outdoor wedding area
View from property
Junior Suite El Beso Rooftop Partial Ocean View
Junior Suite El Beso Ocean View | Beach/ocean view

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Bar
  • Breakfast included
The current price is NZ$494
includes taxes & fees
23 Oct - 24 Oct

Explore the area

View map
Playa del Carmen, QROO
  • Place, Quinta Avenida
    ‪9 min drive‬
  • Place, Mamitas Beach
    ‪9 min drive‬
  • Place, Playa del Carmen Main Beach
    ‪9 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪56 min drive‬

Room options

View all photos for Junior Suite El Beso Pool View

Junior Suite El Beso Pool View

Junior Suite El Beso Pool View

Highlights

Balcony
Private rooftop hot tub
Air conditioning
Free minibar items
LCD TV
Ceiling fan
Bathrobes
Shower/bath combination
  • 57 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite Swim Up

Junior Suite Swim Up | Terrace/patio

Junior Suite Swim Up

9.0 out of 10
Wonderful
(14 reviews)

Highlights

Balcony
Private rooftop hot tub
Air conditioning
Free minibar items
LCD TV
Ceiling fan
Shower/bath combination
Bathrobes
  • 52 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite El Beso Jacuzzi in Balcony

Junior Suite El Beso Jacuzzi in Balcony | View from room

Junior Suite El Beso Jacuzzi in Balcony

Highlights

Balcony
Private rooftop hot tub
Air conditioning
Free minibar items
LCD TV
Ceiling fan
Shower/bath combination
Bathrobes
  • 57 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite El Beso Roof Top

Junior Suite El Beso Roof Top | Terrace/patio

Junior Suite El Beso Roof Top

7.6 out of 10
Good
(5 reviews)

Highlights

Balcony
Private rooftop hot tub
Air conditioning
Free minibar items
LCD TV
Ceiling fan
Shower/bath combination
Bathrobes
  • 101 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite El Beso

Junior Suite El Beso

Junior Suite El Beso

9.0 out of 10
Wonderful
(46 reviews)

Highlights

Balcony
Private rooftop hot tub
Air conditioning
Free minibar items
LCD TV
Sofa bed
Ceiling fan
Shower/bath combination
  • 52 sq m
  • Sleeps 3

View all photos for Junior Suite El Beso Ocean View

Junior Suite El Beso Ocean View | Beach/ocean view

Junior Suite El Beso Ocean View

Highlights

Balcony
Private rooftop hot tub
Air conditioning
Free minibar items
LCD TV
Ceiling fan
Bathrobes
Shower/bath combination
  • 57 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite El Beso Rooftop Partial Ocean View

Junior Suite El Beso Rooftop Partial Ocean View

Junior Suite El Beso Rooftop Partial Ocean View

Highlights

Balcony
Private rooftop hot tub
Air conditioning
Free minibar items
LCD TV
Ceiling fan
Bathrobes
Shower/bath combination
  • 135 sq m
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed

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About the area

Playa del Carmen

A luxury stay in Playa del Carmen awaits you at El Beso Adults Only at Ocean Riviera Paradise - All Inclusive. You'll be 7.7 km (4.8 mi) from Mamitas Beach and 7.9 km (4.9 mi) from Playa del Carmen Main Beach. Highlights at this beachfront property include 11 restaurants, 10 bars/lounges and a full-service spa. .A pampering day can include hot stone massages and Swedish massages along with body scrubs, facials and mani/pedis. The theme restaurant, Sakura, serves Japanese cuisine. The property's own poolside bar is a nice place to enjoy a drink. Spend the day at the beach and enjoy the 3 outdoor tennis courts, outdoor swimming pool and nightclub. Meeting rooms and a business centre are among the business amenities offered. Plus you'll find free Wi-Fi in public areas, a 24-hour gym and a coffee shop/cafe. Each morning free buffet breakfast is offered between 6:00 AM and 11:00 AM. There's also the convenience of free self parking. .Places within a 15-minute drive of this 5-property class Playa del Carmen property include Quinta Avenida and Playa del Carmen Maritime Terminal.

What's nearby

  • Playa Xcalacoco - 9 min walk - 0.8 km
  • El Camaleón Mayakoba Golf Course - 6 min drive - 4.6 km
  • Quinta Avenida - 9 min drive - 8.1 km
  • Mamitas Beach - 9 min drive - 7.7 km
  • Playa del Carmen Main Beach - 9 min drive - 8.4 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 46 min drive

Restaurants

  • ‪Amaranto - ‬19 min walk
  • ‪Restaurante Hacienda - ‬18 min walk
  • ‪Privilege Lounge - ‬15 min walk
  • ‪Grand Sunset Princess swimup bar - ‬19 min walk
  • ‪Mike’s Coffee - ‬19 min walk

About this property

El Beso Adults Only at Ocean Riviera Paradise - All Inclusive

Adults-only beachfront property with outdoor pool
Some rates at El Beso Adults Only at Ocean Riviera Paradise - All Inclusive are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

El Beso Adults Only at Ocean Riviera Paradise - All Inclusive offers its guests a full-service spa, outdoor tennis courts, and an outdoor pool. There are 11 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 10 bars/lounges and a poolside bar. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business centre and meeting rooms. A nightclub, a 24-hour fitness centre, and spa services are also featured at the luxury El Beso Adults Only at Ocean Riviera Paradise - All Inclusive. Free self parking is available.

This 5-star Playa del Carmen property is smoke free.

  • 1 building
  • 192 guestrooms or units
  • 4 levels
  • 11 dining venues
  • 10 bars or lounges
  • Conference rooms
  • Built in 2016
  • Buffet breakfast (free)
  • Nightclub
  • Deli
  • Poolside lounge chairs
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Corner/local shop
  • Terrace
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Beauty salon
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
  • Coffee shop
  • Bar by the pool
  • Swim-up bar
El Beso Adults Only at Ocean Riviera Paradise - All Inclusive offers 192 accommodations with rooftop private hot tubs and free minibar items. Rooms open to furnished balconies. LCD televisions come with premium satellite channels. Bathrooms include a combined bath/shower unit with a deep soaking bath, bathrobes, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, laptop-compatible safes and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis.

The on-site spa has couples treatment room(s). Services include hot stone massages, Swedish massages, Thai massages and facials. The spa is equipped with a sauna, a hot tub and a steam room.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 11:00 AM
  • 10 bars/lounges
  • 11 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Blue Moon
  • Margarita
  • Pez Vela
  • Sakura
  • Steak House

Things to do

  • 24-hour gym
  • 3 outdoor tennis courts
  • Basketball
  • Beach volleyball
  • Bowling alley
  • Fitness classes
  • Full-service spa
  • Nightclub
  • Outdoor pool
  • Shopping

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • On the beach
  • Picnic area
  • Pool loungers
  • Terrace

Full-service spa

  • Body scrubs
  • Couples treatment rooms
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Sauna
  • Steam room
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (79 centimetre wide door)
  • Magnifying mirror
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 4 floors
  • At least 80% lighting from LEDs
  • Built in 2016
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local artist showcase
  • Mediterranean architecture
  • Mosquito nets
  • Reception hall
  • Smoke-free property
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Deep soaking bathtub
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Energy-saving switches in guestrooms
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 5:30 AM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property is located in a private, adults-only section within the family-friendly Ocean Riviera Paradise Resort. Guests have exclusive access to an adult-only swimming pool, restaurant, and snack bar. Guests may also access facilities within Ocean Riviera Paradise Resort.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at El Beso Adults Only at Ocean Riviera Paradise - All Inclusive

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards, debit cards and cash
This property uses a grey water recycling system
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Safety Programme (H10 Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates). This property accepts Visa, Mastercard, American Express, debit cards and cash. This property uses a grey water recycling system. This property affirms that it follows the cleaning and disinfection practices of Safety Programme (H10 Hotels) guidelines.

We should mention

  • Pool access available from 8:00 AM to 8:00 PM
  • For stays on 24 December, the total price shown includes a charge for a mandatory Christmas Eve gala dinner.
  • For stays on 31 December, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • This is an adults-only property and guests under 18 years old aren't allowed.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Ocean Riviera Paradise El Beso Adults Resort Xcaret
Ocean Riviera Paradise El Beso Adults Resort
Ocean Riviera Paradise El Beso All Inclusive Adults Only
Ocean Riviera Paradise El Beso All Inclusive Adults
Ocean Riviera Paradise El Beso Adults Only
Ocean Riviera Paradise Beso

Frequently asked questions

What is the cancellation policy at El Beso Adults Only at Ocean Riviera Paradise - All Inclusive?

El Beso Adults Only at Ocean Riviera Paradise - All Inclusive offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at El Beso Adults Only at Ocean Riviera Paradise - All Inclusive?

As of 30 Sept 2025, prices found for a 1-night stay for 2 adults at El Beso Adults Only at Ocean Riviera Paradise - All Inclusive on 23 Oct 2025 start from NZ$494.05, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at El Beso Adults Only at Ocean Riviera Paradise - All Inclusive?

Yep, El Beso Adults Only at Ocean Riviera Paradise - All Inclusive has a free self car park.

Are there any beaches close to El Beso Adults Only at Ocean Riviera Paradise - All Inclusive?

Yep, El Beso Adults Only at Ocean Riviera Paradise - All Inclusive is a short 9-minute walk from Playa Xcalacoco. Fun beach activities include volleyball.

Is there a spa on site at El Beso Adults Only at Ocean Riviera Paradise - All Inclusive?

Yep, there is an onsite spa at El Beso Adults Only at Ocean Riviera Paradise - All Inclusive. It has a hot tub, a steam room and a sauna. You'll enjoy heaps of services like body scrubs, facials and body treatments, as well as Swedish massages.

Does El Beso Adults Only at Ocean Riviera Paradise - All Inclusive have a pool?

El Beso Adults Only at Ocean Riviera Paradise - All Inclusive has an outdoor pool. Grab your bathers and lounge poolside while enjoying on a lounger and with a coldie from the bar. The pool is open 8:00 AM to 8:00 PM.

What luxury perks are available at El Beso Adults Only at Ocean Riviera Paradise - All Inclusive?

El Beso Adults Only at Ocean Riviera Paradise - All Inclusive features a full-service spa, a nightclub and an outdoor pool. All guestrooms come with Hot tubs, deep soaking tubs and free minibar items.

What makes El Beso Adults Only at Ocean Riviera Paradise - All Inclusive a romantic place to stay?

A hot tub and couples spa treatments, as well as Hot tubs and deep-soaking baths in the guestrooms, help set the scene for a romantic weekend at El Beso Adults Only at Ocean Riviera Paradise - All Inclusive.

Is El Beso Adults Only at Ocean Riviera Paradise - All Inclusive family-friendly?

No, El Beso Adults Only at Ocean Riviera Paradise - All Inclusive is an adults-only property.

Are there hot tubs in the rooms at El Beso Adults Only at Ocean Riviera Paradise - All Inclusive?

Yep, all rooms come with private hot tubs.

Does El Beso Adults Only at Ocean Riviera Paradise - All Inclusive serve breakfast?

Sure does, complimentary buffet breakfast is on offer daily from 6:00 AM to 11:00 AM.

Is there a free airport shuttle available at El Beso Adults Only at Ocean Riviera Paradise - All Inclusive?

No, El Beso Adults Only at Ocean Riviera Paradise - All Inclusive does not offer an airport shuttle service.

Is there a bar or restaurant at El Beso Adults Only at Ocean Riviera Paradise - All Inclusive?

Yep, they've got a poolside bar and 11 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at El Beso Adults Only at Ocean Riviera Paradise - All Inclusive?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at El Beso Adults Only at Ocean Riviera Paradise - All Inclusive?

No, pets and service animals are not allowed.

Reviews

El Beso Adults Only at Ocean Riviera Paradise - All Inclusive Reviews

7.8

Good

8.6/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness
Rating 10 - Excellent. 443 out of 1007 reviews
Rating 8 - Good. 272 out of 1007 reviews
Rating 6 - Okay. 128 out of 1007 reviews
Rating 4 - Poor. 76 out of 1007 reviews
Rating 2 - Terrible. 88 out of 1007 reviews

Reviews

10/10 Excellent

Lynne

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The food options are endless. The staff are all fantastic. The El Beso section is amazing. The grounds are beautiful and the room was spotless.
Stayed 9 nights in Jun 2025

10/10 Excellent

Dana

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Rooms nice and clean, Staff friendly, and amenities worth the price. Will definitely be going back.
Stayed 4 nights in Jun 2025

8/10 Good

Sharon

Liked: Staff & service
Stayed 4 nights in Jun 2025

10/10 Excellent

Neil Errol Dela

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Amazing experience! Service, the food, the people, customer service, our room, everything was so good! Would definitely come back again!
Stayed 5 nights in Jun 2025

10/10 Excellent

Hazel

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The staff was amazing
Stayed 3 nights in Jun 2025

8/10 Good

Aaron

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We had an incredible stay! Ariz was a fantastic butler and made our stay so memorable with her help planning our engagement dinner. The food was solid and making reservations was a breeze with Privilege. Staff was very friendly and drinks were solid as well. We did not like the fact that we did not have access to Blue Moon for breakfast even though we were Privilege tier with no children. Overall there were some small things that were an inconvenience. It was hard to get new beach towels since there was no staff at the huts at the time. The seaweed is also bad this time of year until October so do be aware when booking, but it did not affect our stay too much. Minus these issues our stay was amazing and we would absolutely come back again.
Stayed 4 nights in Jun 2025

10/10 Excellent

sierra

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Had an amazing 6 nights. We loved everything about this resort! The food, entertainment, shops, staff, pool. Only thing is be aware of the time of year you’re traveling if you’re an avid beach go-er. We went this past week and the seaweed was crazy! (not anyone’s fault, i know it’s mother nature, but want to just throw that out there).
Taco bar by the el beso pool
Galaxy Desert
Swim-up pools at night
View from room rooftop
Stayed 6 nights in Jun 2025

10/10 Excellent

Dalya

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
It was great!
Stayed 4 nights in Jun 2025

6/10 Okay

Yostin

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I love the staff very attentive but I forgot something in the room and the resort told me to send an email but in the email says invalid I keep talking to them but I don’t get a solution to get my stuffs back
Stayed 9 nights in May 2025

10/10 Excellent

Mylena

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2025

6/10 Okay

Stanley

Liked: Cleanliness, property conditions & facilities
Stayed El Beso for 10 days middle to end of May.
Stayed 10 nights in May 2025

10/10 Excellent

Darrin

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in May 2025

8/10 Good

Rajitha

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 5 nights in May 2025

10/10 Excellent

Carlos, Temple

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great place to have a quiet and relaxing vacation
Stayed 6 nights in May 2025

10/10 Excellent

Jasdeep

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Carlos is the best. <3
Stayed 6 nights in May 2025

10/10 Excellent

DANIELA

Stayed 3 nights in May 2025

2/10 Terrible

Ben

Stayed 2 nights in May 2025

10/10 Excellent

Fernando

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 7 nights in May 2025

10/10 Excellent

Damian

Liked: Cleanliness
Stayed 7 nights in May 2025

10/10 Excellent

Brittney

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful rooms Beautiful grounds and pools Lots of dining options and bars Lots of activities day and night
Stayed 7 nights in May 2025

10/10 Excellent

Adrienne

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean, helpful and friendly staff
Stayed 4 nights in May 2025

8/10 Good

andrea

Stayed 5 nights in May 2025

6/10 Okay

Vitaliy

Travelled with partner
I’m a little surprised that this resort is claiming to be five stars. I think it’s a solid 3, at best. Food and drinks are below average. Property isn’t old, but it’s heavily worn out/aged, your room will be in constant state of moist, and pool chairs/umbrellas are hard to find over the weekend. Service was definitely a disappointment, help was either hard to find or wasn’t in a hurry to assist, even though those that were there were nice enough. Just sharing an overall vibe/operation of the place as it stands. P.S. Beach is non existent, probably nothing they can do, it’s just where they’re located.
Stayed 5 nights in May 2025

10/10 Excellent

Diamela

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great experience. Veey good service, especially the person who always helped us at the pool ( IRENE) very pleasant and unbeatable service , always smailing and very friendly. Recommended !!! I wish all the waitresses were like her!!!
Stayed 4 nights in May 2025

6/10 Okay

Alec James

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Resort is small but well done. Food in buffet is great and the restaurants were all amazing! The biggest issue I had was the slew of sales and services that are pushed on to you at all times. Relentless amounts of people approaching you everywhere. It’s hard to get to the buffet without being approached by someone with the intention of selling you a timeshare. The excursion people also will continually approach you at the pool and anywhere on the resort. This is a first for me. I understand the lobby area having some sales folks in it but my wife and I had to change routes from our room to the buffet to avoid sales men approaching us multiple times! Resort is clean and nice but I have never been more frustrated on a resort. It’s saddens me to say I was released to be leaving. Hope they solve this! Service staff were amazing and it’s a happy resort but this does need to change.
Stayed 9 nights in May 2025