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Ocean Zen Suites on 5th Avenue - Adults Only

3.5 star property

Photo gallery for Ocean Zen Suites on 5th Avenue - Adults Only

Outdoor pool, pool loungers
Honeymoon Suite, 1 Bedroom, Balcony, 100% Ocean View
Honeymoon Suite, 1 Bedroom, Balcony, 100% Ocean View
Beach nearby, white sand, beach towels
Property entrance

Reviews

8.0 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Laundry room
  • Housekeeping
  • 24/7 front desk
The current price is NZ$82
includes taxes & fees
3 May - 4 May

Explore the area

View map
Quinta Avenida (5a) Calle 68 y 70, Mza 368 Lote 2 Luis Donaldo Colosio, Playa del Carmen, QROO, 77728
  • Place, Mamitas Beach
    ‪11 min walk‬
  • Place, Punta Esmeralda Beach
    ‪19 min walk‬
  • Place, Quinta Avenida
    ‪19 min walk‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪48 min drive‬

Room options

View all photos for Honeymoon Suite, 1 Bedroom, Balcony, 100% Ocean View

Honeymoon Suite, 1 Bedroom, Balcony, 100% Ocean View

Honeymoon Suite, 1 Bedroom, Balcony, 100% Ocean View

  • Ocean view
  • 41 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Eco Luxury Executive Suite 2 Double 3-4

Eco Luxury Executive Suite 2 Double 3-4

Eco Luxury Executive Suite 2 Double 3-4

  • Partial sea view
  • 40 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds and 1 Single Sofa Bed

View all photos for Eco Luxury Deluxe Suite 5 Infinity pool

1 bedroom, pillow-top beds, in-room safe, individually decorated

Eco Luxury Deluxe Suite 5 Infinity pool

  • Garden view
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Eco Luxury Business Suite 6 Rooftop Pool

1 bedroom, pillow-top beds, in-room safe, individually decorated

Eco Luxury Business Suite 6 Rooftop Pool

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 36 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Single Bed and 1 Double Bed

View all photos for Honeymoon Suite, 1 King Bed with Sofa bed, Kitchenette, Courtyard View

Honeymoon Suite, 1 King Bed with Sofa bed, Kitchenette, Courtyard View

Honeymoon Suite, 1 King Bed with Sofa bed, Kitchenette, Courtyard View

  • 36 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Eco Luxury Deluxe Suite 8 2 Double beds

Eco Luxury Deluxe Suite 8 2 Double beds

Eco Luxury Deluxe Suite 8 2 Double beds

  • Garden view
  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Eco Luxury Queen Suite - Infinity pool 9

Eco Luxury Queen Suite - Infinity pool 9

Eco Luxury Queen Suite - Infinity pool 9

  • 40 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds and 1 Single Sofa Bed

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About the area

Playa del Carmen

Ocean Zen Suites on 5th Avenue - Adults Only places you in the centre of Playa del Carmen, within just a 15-minute stroll of Mamitas Beach and Punta Esmeralda Beach. Highlights at this hotel include an outdoor swimming pool and in-room free WiFi. .This smoke-free hotel offers free WiFi in public areas, a rooftop terrace and concierge services. Added amenities include laundry facilities, a 24-hour front desk and a garden. There's also the convenience of a casino shuttle. .Places within a 30-minute walk of this 3.5-property class Luis Donaldo Colosio hotel include Quinta Avenida and Quinta Alegría Shopping Mall.

What's nearby

  • Mamitas Beach - 11 min walk - 1.0 km
  • Playa 88 - 13 min walk - 1.1 km
  • Playa del Carmen Main Beach - 15 min walk - 1.3 km
  • Punta Esmeralda Beach - 19 min walk - 1.6 km
  • Quinta Avenida - 19 min walk - 1.6 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 48 min drive

Restaurants

  • ‪Crisol - ‬4 min walk
  • ‪Ceviche Corazon - ‬6 min walk
  • ‪Que Huevos - ‬7 min walk
  • ‪Quinta Parilla - ‬8 min walk
  • ‪Bajo Café Quinta - ‬1 min walk

About this property

Ocean Zen Suites on 5th Avenue - Adults Only

As a guest of Ocean Zen Suites on 5th Avenue - Adults Only, you'll find an outdoor pool, a rooftop terrace, and barbecue grills. WiFi and wired Internet are free in public spaces. Ocean Zen Suites on 5th Avenue - Adults Only also features multilingual staff, a garden, and a picnic area.

This 3.5-star Playa del Carmen hotel is smoke free.

  • 9 guestrooms or units
  • 3 levels
  • 2 buildings
  • Built in 2017
  • Terrace on the roof
  • Towels for the beach
  • Poolside lounge chairs
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Concierge
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • No smoking on site
  • Water dispenser
Ocean Zen Suites on 5th Avenue - Adults Only offers 9 air-conditioned accommodations, which are accessible via exterior corridors, and features laptop-compatible safes and designer toiletries. Each accommodation is individually furnished and decorated. Beds feature pillowtop mattresses. Guests can surf the web using complimentary wired and wireless Internet access. Bathrooms include a shower with a rainfall showerhead, and complimentary toiletries. Additionally, rooms include an iron/ironing board and a ceiling fan. Housekeeping is provided on a daily basis.

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  • Housekeeping
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • No on-site parking available
  • Street parking available
  • Casino shuttle (surcharge)

Things to do

  • 24-hour pool access
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Outdoors

  • Barbecue grill
  • Beach towels
  • Garden
  • In a provincial park
  • Picnic area
  • Pool loungers
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

More

  • 2 buildings
  • 3 floors
  • Built in 2017
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillowtop mattress

Bathroom

  • Designer toiletries
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Food and drink

  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 11 PM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
You will be asked to provide the property with a copy of your passport after booking
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Ocean Zen Suites on 5th Avenue - Adults Only

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of MXN 1000 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments and cash
Mobile payment options include: PayPal
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. No on-site parking is available. This property accepts Visa, Mastercard, debit cards, cash, mobile payments and PayPal. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Pool access is available 24 hours a day.
  • This is an adults-only property and guests under 18 years old aren't allowed.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Ocean Zen Suites 5th Avenue Adults Hotel Playa del Carmen
Ocean Zen Suites 5th Avenue Adults Playa del Carmen
Ocean Zen Suites 5th Avenue Adults
Ocean Zen Suites 5th Avenue A
Ocean Zen Suites On 5th Avenue
Ocean Zen Suites on 5th Avenue - Adults Only Hotel
Ocean Zen Suites on 5th Avenue - Adults Only Playa del Carmen

Frequently asked questions

What is the cancellation policy at Ocean Zen Suites on 5th Avenue - Adults Only?

Ocean Zen Suites on 5th Avenue - Adults Only offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Ocean Zen Suites on 5th Avenue - Adults Only?

As of 9 Apr 2026, prices found for a 1-night stay for 2 adults at Ocean Zen Suites on 5th Avenue - Adults Only on 3 May 2026 start from NZ$82, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to Ocean Zen Suites on 5th Avenue - Adults Only?

Yep, Ocean Zen Suites on 5th Avenue - Adults Only is a short 16-minute walk from Playa del Carmen Main Beach. Fun beach activities include jet skiing, windsurfing and parasailing. You can also find motor boats and boat tours.

Does Ocean Zen Suites on 5th Avenue - Adults Only have a pool?

Ocean Zen Suites on 5th Avenue - Adults Only has an outdoor pool. Grab your bathers and lounge poolside while enjoying on a lounger. The pool is open 24 hours.

Is Ocean Zen Suites on 5th Avenue - Adults Only family-friendly?

No, Ocean Zen Suites on 5th Avenue - Adults Only is an adults-only property.

Is there a free airport shuttle available at Ocean Zen Suites on 5th Avenue - Adults Only?

No, Ocean Zen Suites on 5th Avenue - Adults Only does not offer an airport shuttle service.

What time are check-in & check-out at Ocean Zen Suites on 5th Avenue - Adults Only?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at Ocean Zen Suites on 5th Avenue - Adults Only?

No, pets and service animals are not allowed.

Ocean Zen Suites on 5th Avenue - Adults Only Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 91 out of 190 reviews
Rating 8 - Good. 45 out of 190 reviews
Rating 6 - Okay. 28 out of 190 reviews
Rating 4 - Poor. 7 out of 190 reviews
Rating 2 - Terrible. 19 out of 190 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Suzie

Stayed 1 night in Dec 2025

10/10 Excellent

Elias

Stayed 1 night in Dec 2025

10/10 Excellent

Emily

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean & comfortable room, lovely location a few minutes walk from the beach, gorgeous ocean view, next door to Bajo Café - exquisite food & service, lovely low key vibe.
Secure entrance
Bajo Café next door
Stayed 4 nights in Nov 2025

8/10 Good

Stacy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Didnt even have a chance to dip in the pool but it lookked clean and lovely.
Stayed 3 nights in Sep 2025

2/10 Terrible

Maria Pia

Disliked: Cleanliness, staff & service, property conditions & facilities
Terrible.
Stayed 1 night in Oct 2025

2/10 Terrible

Maria Pia

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I’ve stayed at this property many times over the past 5 years. I have never experienced what I experienced this past time. The entire building is totally abandoned and falling apart. Stained sheets, totally worn out couch, the light plate fell off when I hit the switch. NO HOT WATER. I spent a whole morning trying to help the maintenance man fix the boiler. It was totally broken. I ended up missing an appointment because I couldn’t shower/wash my hair. I tried using the shower in the room next door that looked like a bodega. No water would come out. I ended up using another room’s shower that was lukewarm but it was so dirty. - All the doors were just open, no one running the place, me going in and out of the rooms trying to solve this problem on my own. This went on for 2 days- All the while I had sent multiple texts to the concierge or woman who was supposed to be running the place. Never ever text me back. It was literally crazy. She never addressed it. I didn’t leave and go to another place because I hadn’t been feeling well and didn’t have the energy to relocate. It was horrific. I literally never leave reviews but I had to have them and everyone know. Beware. They need total renovations and to hire a new person to run the place. Crazy. - AC also barely works -
Stayed 1 night in Oct 2025

10/10 Excellent

PATHPORN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Gems

Clean. Safe. Quiet. Close to the beach and small restaurants, but far enough away from the tourist areas. This is perfect for people who want a quieter experience and a great beach, seconds from their room. It is also just down the street from Pranamaya Free dive which offers a variety of excursions. Great people.
Stayed 1 night in Apr 2025

10/10 Excellent

Juanita

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and comfortable
Stayed 1 night in Apr 2025

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
Great price for a nice property. A little far away from the center of town but right next to the beach
Stayed 4 nights in Feb 2025

10/10 Excellent

Vasili, Campbell River

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was our third stay at Ocean Zen. They really care. Yes, do not expect a perfect place but compared to many other places we've stayed, we had everything we needed. Love that their staff speaks good English, rooms are clean, away from the "insanity of the 5th Avenue," here at least you can SLEEP and have all you need for a get away stay. We miss visiting with "turtles" and look forward to being back in the fall/winter. P.S. It was great annual business planning and a recharge trip. Wish the rooms would have a "desk or at least a table."
Stayed 6 nights in Feb 2025

2/10 Terrible

Kathryn

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Pictures I do not trust this hotel chain they are terrible very unsanitary and unsafe
Stayed 12 nights in Jan 2025

6/10 Okay

Azam

Stayed 4 nights in Dec 2024

10/10 Excellent

Thomas

Stayed 2 nights in Dec 2024

6/10 Okay

MARIA

Disliked: Staff & service
Room was in good condition, well maintained, nice view but NO hot water 😮 also garbage from previous renters were not cleaned, there was a bag full of garbage and a bin full under the sink , good flies all over the place . The restroom had also a garbage big full of it .
Stayed 1 night in Dec 2024

6/10 Okay

Dawn

Travelled with family
Liked: Cleanliness, staff & service
The suite that we had was spacious, clean and had a nice balcony. We were in very close proximity to the beach. The courtyard area was not very well tended, and we had no hot water at all during our 3 days stay. The staff however were as pleasant and accommodating as they could be, but the problem was not resolved before we checked out
Stayed 3 nights in Nov 2024

2/10 Terrible

Yamitza

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jul 2024

6/10 Okay

Steve

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
This place was dissapointing, it has potential to be great but a few things let it down. The water pressure was the lowest I had ever experienced, making it hard to take a proper shower or even brush your teeth, no hot water either. The pillows were hard and had lumps in them, new pillows would go a long way to making the stay more comfortable. The location is ok, the area is a little dodgy but could be worse and lastly the place is a little run down, it could use some refurbishment and painting.
Stayed 3 nights in Sep 2024

6/10 Okay

Scottie

Liked: Staff & service
This is one of the older properties in the area. It has no real amenities - no 24 hr front desk, just a security guard that serves no purpose. Pool looks like it hasn’t been cleaned all season. No elevator - had to take the stairs to the 4th floor to the “office” to check in. Had to haul luggage to the 3rd floor to get to the unit. The a/c unit is not sufficient for the size of the unit. Room temp was not bearable until about 3 or 4am. The only positive thing was the view from the unit and the rooftop. Thats the only reason to give this place a second look.
Stayed 1 night in Jun 2024

8/10 Good

Mylene

Travelled with group
Liked: Cleanliness, staff & service, amenities
L'emplacement est excellent, près de la plage et des activités. La seule chose, difficile d'avoir de l'eau chaude pour la douche c'est la seule chose que nous avons manqué. Le reste était impeccable. Merci pour c'est belle vacances. Mylene et Fatoumata
Stayed 9 nights in May 2024

8/10 Good

christopher, Deltona

Ok
Stayed 1 night in May 2024

2/10 Terrible

Carlos

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Do not recommend

Terrible service, no air conditioning, no elevator, dirty. Not tourist friendly what so ever. Never answer their phones
Stayed 7 nights in Mar 2024

2/10 Terrible

Shadey

Stayed 1 night in Apr 2024

2/10 Terrible

Andy

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I wasn’t able to check in to this hotel. No attendant on-site when I arrived around 4:30 pm. Tried to call over and over no response . Waited until 8 pm on-site and decided we’d to get another hotel as it was getting late . Stay away from this place . It is bad condition as well . Nothing lke the pics. Still awaiting a refund I may not get .

10/10 Excellent

Vasili

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a Gem on the 5th Avenue. We took a 4 day vacation and I needed to work for 3 days remotely (needed to quite a few health consultations over the internet phone). Wifi was #1 requirement. Each room has a router and dedicated wifi signal. This is the best connection I've had, both wifi and cable worked GREAT. No drops, no loss of signal...unlike "all inclusive resorts." Rooms are modern, clean, staff is friendly (host and her son speak good English), place is quiet, away from the 5th street noise, 4 min walk to the beach (very nice and clean-also not noisy, unlike "all inclusive.") Hotel is in safe neighbourhood and within 1-7 min walk to great food places. We ate mostly on the 5th but price wise, baja cafe next door has the best prices. Their combos are great. NOTE: eating out prices are the same as in Canada...be prepared. We also bought food at the super market on the 10th street and fruit from the stands on the 15th (they were SUPER DELICIOUS). It's about a 15 min walk. We loved sun tanning by the pool and watching the ocean. Next time we'll go for the "queen bad," as there is more room for a couple. We are looking forward to be coming back with the boys, as it is truly a GREAT PLACE. Special thank you to Mighty and her son...oh yes, we loved the turtles in the pond. Quite the characters have to say. Thank you for creating this place. Each morning and evening I spent quite a bit on balcony in meditation... even though I had to wear the ear plugs.

6/10 Okay

gabriel

Travelled with partner
Liked: Cleanliness
A lot of noise in the morning early.
Stayed 1 night in Mar 2024