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Residence Inn by Marriott Playa del Carmen

3.5 star property
Suburban hotel with free breakfast and 24-hour fitness centre

Photo gallery for Residence Inn by Marriott Playa del Carmen

Outdoor pool, open 8:00 AM to 8:00 PM, pool umbrellas, pool loungers
Rooftop terrace
In-room safe, laptop workspace, blackout curtains, soundproofing
Property amenity
Studio, 1 King Bed with Sofa bed, Non Smoking, Garden View (Balcony)

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • 24/7 front desk
  • Bar
  • Pet-friendly
The current price is NZ$134
includes taxes & fees
14 May - 15 May

Explore the area

Map
Retorno 50 Avenida Sur, Carretera 307, Cancun Tulum Chetumal Cancun, Playa del Carmen, QROO, 77717
  • Playacar Golf Club
    ‪19 min walk‬
  • Quinta Avenida
    ‪5 min drive‬
  • Xcaret Eco Theme Park
    ‪10 min drive‬
  • Cozumel, Quintana Roo (CZM-Cozumel Intl.)
    ‪254 min drive‬

Room options

View all photos for Studio, 1 King Bed, Non Smoking

In-room safe, laptop workspace, blackout curtains, soundproofing

Studio, 1 King Bed, Non Smoking

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Kitchen
  • 41.06 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Bedrooms, Non Smoking, Golf View (Balcony)

Suite, 2 Bedrooms, Non Smoking, Golf View (Balcony) | Living area

Suite, 2 Bedrooms, Non Smoking, Golf View (Balcony)

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
  • 66.15 sq m
  • Golf view
  • Sleeps 6
  • 2 Double Beds

View all photos for Studio, 2 Queen Beds, Non Smoking, Garden View (Balcony)

Studio, 2 Queen Beds, Non Smoking, Garden View (Balcony)

Studio, 2 Queen Beds, Non Smoking, Garden View (Balcony)

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
  • 50.67 sq m
  • Golf view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio, 1 King Bed with Sofa bed, Non Smoking, Garden View (Balcony)

Studio, 1 King Bed with Sofa bed, Non Smoking, Garden View (Balcony)

Studio, 1 King Bed with Sofa bed, Non Smoking, Garden View (Balcony)

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
  • 41.37 sq m
  • Golf view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 2 Queen Beds, Non Smoking

In-room safe, laptop workspace, blackout curtains, soundproofing

Studio, 2 Queen Beds, Non Smoking

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Kitchen
  • 50.37 sq m
  • Sleeps 4
  • 2 Queen Beds

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About the area

Playa del Carmen

At Residence Inn by Marriott Playa del Carmen you'll be within a 20-minute stroll of Centro Maya Shopping Center and Playacar Golf Club. Highlights at this hotel include an outdoor swimming pool, free continental breakfast and in-room kitchens. .At the hotel's own poolside bar, you can stop for a drink. Enjoy the 24-hour gym and pool loungers. Additionally, you'll find free Wi-Fi in public areas, a conference centre and a 24-hour business centre. Free full breakfast is available daily between 7:00 AM and 10:00 AM. .With a stay at this 3.5-property class Playacar hotel, you'll be 3 km (1.8 mi) from Quinta Avenida and 3.1 km (1.9 mi) from Playa del Carmen Maritime Terminal.

What's nearby

  • Playacar Golf Club - 19 min walk - 1.7 km
  • Quinta Avenida - 5 min drive - 3.0 km
  • Playa del Carmen Maritime Terminal - 5 min drive - 3.1 km
  • Playa del Carmen Main Beach - 10 min drive - 3.4 km
  • Xcaret Eco Theme Park - 10 min drive - 7.5 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 46 min drive

Restaurants

  • ‪Rosa Roja - ‬6 min drive
  • ‪El Gaucho Steakhouse - ‬6 min drive
  • ‪Starbucks - ‬9 min walk
  • ‪RIU Lupita Resort - ‬16 min walk
  • ‪Starbucks - ‬6 min drive

About this property

Residence Inn by Marriott Playa del Carmen

Suburban hotel with free breakfast and 24-hour fitness centre
Residence Inn by Marriott Playa del Carmen offers its guests an outdoor pool and a 24-hour fitness centre. You can enjoy a drink at the pool bar. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business centre and meeting rooms. A rooftop terrace, multilingual staff, and tour/ticket assistance are also featured at Residence Inn by Marriott Playa del Carmen.

This 3.5-star Playa del Carmen hotel is smoke free.

  • 1 building
  • 149 guestrooms or units
  • 3 levels
  • Conference rooms
  • Built in 2021
  • Continental breakfast (free)
  • Terrace on the roof
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business centre (24 hours)
  • Conference centre
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Food/drink service (free)
  • Wedding services available
  • Corner/local shop
  • Television in lobby
  • ATM
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar by the pool
Residence Inn by Marriott Playa del Carmen offers 149 air-conditioned accommodations with a safe and coffee/tea makers. This accommodation offers separate sitting areas and includes dining tables. 55-inch flat-screen televisions come with cable channels. Accommodation at this 3.5-star hotel has kitchens with full-sized fridge/freezers, stovetops, microwaves and separate dining areas. Bathrooms include a shower, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desk chairs and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Languages

English, Spanish

Similar properties

Exterior

Wyndham Garden Playa del Carmen

  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
4.0 out of 5, Very good, 1,004 reviews
The price is NZ$105
includes taxes & fees
14 May - 15 May
Wyndham Garden Playa del Carmen

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:00 AM
  • A poolside bar

Things to do

  • 18-hole adjacent golf course
  • 24-hour gym
  • Golf clubhouse
  • Outdoor pool
  • TV in common areas

Family friendly

  • Dining table
  • Free cot
  • Free rollaway/extra bed
  • Grocery/convenience store
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities
  • Outdoor pool
  • Separate in-room dining area
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Free grocery shopping service
  • Housekeeping (on request)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre
  • Meeting room

Outdoors

  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Area rugs in public areas
  • Area rugs in room
  • Braille/raised signage
  • Front entrance ramp
  • Grab bar in shower (61 centimetre high)
  • Grab bar near toilet (61 centimetre high)
  • Handrails in stairways (61 centimetre high)
  • Height-adjustable showerhead
  • Lever door handles
  • Lift (124 centimetre wide door)
  • Phone accessibility kit
  • Pool access ramp on site
  • Smooth flooring in room
  • Tile flooring in public areas
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 3 floors
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Built in 2021
  • Communal living room
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Reception hall
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Free rollaway/extra bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with cable channels

Food and drink

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dining table
  • Dishwasher
  • Freezer
  • Full-sized refrigerator/freezer
  • Griddle
  • Hob
  • Kitchen
  • Microwave
  • Separate dining area
  • Toaster
  • Wet bar

More

  • Air conditioning
  • Connecting rooms available
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 20 per pet, per night, plus a deposit of USD 50 per stay
  • Only dogs and cats are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 50 per stay
  • Pet fee: USD 20 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Long-term renters welcome
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay and cash. Long-term renters welcome. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a smoke detector in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

We should mention

  • Pool access available from 8:00 AM to 8:00 PM
  • Up to 2 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

By Marriott Carmen Carmen
Residence INN Playa DEL Carmen
Residence Inn by Marriott Playa del Carmen Hotel
Residence Inn by Marriott Playa del Carmen Playa del Carmen

Frequently asked questions

What is the cancellation policy at Residence Inn by Marriott Playa del Carmen?

Residence Inn by Marriott Playa del Carmen offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Residence Inn by Marriott Playa del Carmen?

As of 13 May 2025, prices found for a 1-night stay for 2 adults at Residence Inn by Marriott Playa del Carmen on 14 May 2025 start from NZ$134.33, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to Residence Inn by Marriott Playa del Carmen?

The closest beach to Residence Inn by Marriott Playa del Carmen is Playa del Carmen Main Beach (3.5 km).

Does Residence Inn by Marriott Playa del Carmen have a pool?

Residence Inn by Marriott Playa del Carmen has an outdoor pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar. The pool is open 8:00 AM to 8:00 PM.

Is Residence Inn by Marriott Playa del Carmen family-friendly?

You bet! With amenities such as free food shopping service and laundry facilities, as well as free infant beds and free extra beds in the guestrooms, it's no surprise that Residence Inn by Marriott Playa del Carmen is a hit with families.

Does Residence Inn by Marriott Playa del Carmen serve breakfast?

Yeah, our visitors give high marks to the free continental brekkie here! Served daily from 7:00 AM to 10:00 AM, this is the perfect spot to fuel up for a day of adventure.

Is there a free airport shuttle available at Residence Inn by Marriott Playa del Carmen?

No, Residence Inn by Marriott Playa del Carmen does not offer an airport shuttle service.

What time are check-in & check-out at Residence Inn by Marriott Playa del Carmen?

Check-in begins at 3:00 PM. Check-out time is noon.

Is there a golf course on site at Residence Inn by Marriott Playa del Carmen?

There is a golf course next to Residence Inn by Marriott Playa del Carmen.

Residence Inn by Marriott Playa del Carmen Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 735 out of 1036 reviews
Rating 8 - Good. 181 out of 1036 reviews
Rating 6 - Okay. 54 out of 1036 reviews
Rating 4 - Poor. 25 out of 1036 reviews
Rating 2 - Terrible. 41 out of 1036 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Francisco

Stayed 2 nights in Feb 2025

8/10 Good

Claudia Consuelo Reyes

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed the breakfast every morning!
Stayed 6 nights in Jan 2025

8/10 Good

Mariève

Stayed 1 night in Feb 2025

10/10 Excellent

Donna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrifc staff- wonderful room- needs more options for food inside the hotel
Stayed 1 night in Jan 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast was amazing! Staff are super helpful.
Stayed 3 nights in Jan 2025

8/10 Good

Dulce

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Gretchen

Liked: Cleanliness, staff & service, property conditions & facilities
Nice Hotel, very clean and comfortable
Stayed 1 night in Jan 2025

10/10 Excellent

Ana

Stayed 1 night in Jan 2025

8/10 Good

Peter John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel, with great staff.

We would give the hotel a 5/5 if the location was close for walking. We did walk to the closest mall, but found it tough carrying groceries etc. that far.
Stayed 28 nights in Dec 2024

10/10 Excellent

Tara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I recently stayed at this hotel and had a very pleasant experience. The property was exceptionally quiet, providing a peaceful atmosphere for a relaxing stay. The rooms were spacious and equipped with full-service kitchens, which made it easy to prepare meals during my stay. Additionally, the availability of laundry facilities was a huge plus, especially for those who prefer to travel light. Breakfast each morning was warm and satisfying, offering a good start to the day. As someone who enjoys walking, I found that the 30-minute walk to Playa del Carmen was quite manageable, though it's worth noting that this is the only way to access the beach. Unfortunately, there isn’t a closer beach access, which would have been more convenient. While I wouldn't personally want to stay directly in Playa del Carmen due to the busy atmosphere and nightlife, the hotel's location worked well for me. The area around the hotel has a mall and grocery store nearby, making it easy to grab necessities. Taxis are readily available, and the MTS adventure brokers within the building are a great resource for planning excursions. While I would have preferred the beach to be a little closer or perhaps a walking trail through the nearby golf course, overall, my stay was enjoyable and met my needs. I would stay again.
Stayed 8 nights in Jan 2025

10/10 Excellent

Melih

Stayed 12 nights in Jan 2025

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Served breakfast. Had a gym. Full kitchen in the room. Facilityto do laundry. All of the staff were fantastic. Only issue was the distance to 5th Ave, which was a 2 mile walk one way or $10 for a taxi. Overall a great place to stay. I would stay here again.
Stayed 14 nights in Jan 2025

10/10 Excellent

David

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Ok
Stayed 8 nights in Jan 2025

8/10 Good

Rene

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

YOU

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

6/10 Okay

Jagadisha

Travelled with family
Liked: Cleanliness, staff & service, amenities
The hotel staff was great, great breakfast and it’s pretty clean.The only problem we faced was shower was not good and lacks a door and water spills.
Stayed 7 nights in Dec 2024

4/10 Poor

Jesus m

Business traveller
Liked: Cleanliness, room comfort
No shampoo in the shower
Stayed 1 night in Jan 2025

10/10 Excellent

Martin, Northampton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly helpful staff easy and lots of parking Huge room like apartment Great free breakfast described as continental but included hot breakfast dishes inc scrambled eggs Good value very clean
Stayed 1 night in Jan 2025

10/10 Excellent

Maxime

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was perfect 👌 Good breakfast, room are very clean and perfect for family, with kitchen ☺️ Pool is on rooftop 😍 Thanks for this amazing time 🙏
Stayed 14 nights in Dec 2024

8/10 Good

Bruno

Stayed 1 night in Dec 2024

6/10 Okay

Letícia

Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 7 nights in Dec 2024

10/10 Excellent

Jose E

Liked: Cleanliness, staff & service, property conditions & facilities
Great service
Stayed 5 nights in Dec 2024

8/10 Good

Eric

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Dec 2024

10/10 Excellent

Eric

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property , great price , good breakfast , well designed rooms , roof top pool . A little far from activities

8/10 Good

Anita

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The sheets were really conducive to a great sleep! Rooms were spacious and excellence housekeeping. We had a look at breakfast and nothing was that worthy of eating. The location means you're forced to take taxis and the taxis will play their usual fee jacking up game. For reference, you can get a taxi from the street to Xplor for 100 mxn but you'll be left on the opp side of the street. In the hotel, it's at least 200. There's nothing around the hotel and you are limited to buying basics from their mini market at the lobby. The staff are hit and miss (we were not told the direction of our rooms and dragged our luggage for ages in the wrong direction without the front desk saying anything until we back tracked and they apologised). But on the whole, they do their best to assist.
Stayed 2 nights in Jan 2025