See all properties
Save

Residence Inn by Marriott Playa del Carmen

3.5 star property
Suburban hotel with free breakfast and 24-hour fitness centre

Photo gallery for Residence Inn by Marriott Playa del Carmen

Outdoor pool, open 8:00 AM to 8:00 PM, pool umbrellas, pool loungers
In-room safe, laptop workspace, blackout curtains, soundproofing
Studio, 1 King Bed with Sofa bed, Non Smoking, Garden View (Balcony)
Golf
Rooftop terrace

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • 24/7 front desk
  • Bar
  • Pet-friendly
The current price is NZ$117
includes taxes & fees
11 July - 12 July

Explore the area

Map
Retorno 50 Avenida Sur, Carretera 307, Cancun Tulum Chetumal Cancun, Playa del Carmen, QROO, 77717
  • Playacar Golf Club
    ‪16 min walk‬
  • Playa del Carmen Main Beach
    ‪5 min drive‬
  • Xcaret Eco Theme Park
    ‪8 min drive‬
  • Cozumel, Quintana Roo (CZM-Cozumel Intl.)

Room options

View all photos for Studio, 1 King Bed, Non Smoking

In-room safe, laptop workspace, blackout curtains, soundproofing

Studio, 1 King Bed, Non Smoking

9.4 out of 10
Exceptional
(32 reviews)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Kitchen
  • 41.06 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Bedrooms, Non Smoking, Golf View (Balcony)

Suite, 2 Bedrooms, Non Smoking, Golf View (Balcony) | Living area

Suite, 2 Bedrooms, Non Smoking, Golf View (Balcony)

9.0 out of 10
Wonderful
(15 reviews)

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
  • 66.15 sq m
  • Golf view
  • Sleeps 6
  • 2 Double Beds

View all photos for Studio, 2 Queen Beds, Non Smoking, Garden View (Balcony)

Studio, 2 Queen Beds, Non Smoking, Garden View (Balcony)

Studio, 2 Queen Beds, Non Smoking, Garden View (Balcony)

9.4 out of 10
Exceptional
(19 reviews)

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
  • 50.67 sq m
  • Golf view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio, 1 King Bed with Sofa bed, Non Smoking, Garden View (Balcony)

Studio, 1 King Bed with Sofa bed, Non Smoking, Garden View (Balcony)

Studio, 1 King Bed with Sofa bed, Non Smoking, Garden View (Balcony)

8.8 out of 10
Excellent
(16 reviews)

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
  • 41.37 sq m
  • Golf view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 2 Queen Beds, Non Smoking

In-room safe, laptop workspace, blackout curtains, soundproofing

Studio, 2 Queen Beds, Non Smoking

9.6 out of 10
Exceptional
(47 reviews)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Kitchen
  • 50.37 sq m
  • Sleeps 4
  • 2 Queen Beds

You may also like

Ad
On the beach, white sand, sun-loungers, beach umbrellas

Princess Family Club Riviera - All Inclusive

Playa del Carmen
  • Pool
  • Breakfast included
  • All-inclusive
  • Spa
4.0 out of 5, Very good, 822 reviews
The price is NZ$480
includes taxes & fees
2 July - 3 July
Princess Family Club Riviera - All Inclusive

About the area

Playa del Carmen

At Residence Inn by Marriott Playa del Carmen you'll be within a 20-minute stroll of Centro Maya Shopping Center and Playacar Golf Club. Highlights at this hotel include an outdoor swimming pool, free continental breakfast and in-room kitchens. .At the hotel's own poolside bar, you can stop for a drink. Enjoy the 24-hour gym and pool loungers. Additionally, you'll find free Wi-Fi in public areas, a conference centre and a 24-hour business centre. Free full breakfast is available daily between 7:00 AM and 10:00 AM. .With a stay at this 3.5-property class Playacar hotel, you'll be 3 km (1.8 mi) from Quinta Avenida and 3.1 km (1.9 mi) from Playa del Carmen Maritime Terminal.

What's nearby

  • Playacar Golf Club - 16 min walk - 1.3 km
  • Quinta Avenida - 4 min drive - 3.5 km
  • Playa del Carmen Maritime Terminal - 4 min drive - 3.5 km
  • Playa del Carmen Main Beach - 5 min drive - 3.9 km
  • Xcaret Eco Theme Park - 8 min drive - 6.0 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 46 min drive

Restaurants

  • ‪Rosa Roja - ‬6 min drive
  • ‪El Gaucho Steakhouse - ‬6 min drive
  • ‪Starbucks - ‬9 min walk
  • ‪Starbucks - ‬6 min drive
  • ‪Pepe’S Food Tequila - ‬6 min drive

About this property

Residence Inn by Marriott Playa del Carmen

Suburban hotel with free breakfast and 24-hour fitness centre
Residence Inn by Marriott Playa del Carmen offers its guests an outdoor pool and a 24-hour fitness centre. You can enjoy a drink at the pool bar. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business centre and meeting rooms. A rooftop terrace, multilingual staff, and tour/ticket assistance are also featured at Residence Inn by Marriott Playa del Carmen.

This 3.5-star Playa del Carmen hotel is smoke free.

  • 1 building
  • 149 guestrooms or units
  • 3 levels
  • Conference rooms
  • Built in 2021
  • Continental breakfast (free)
  • Terrace on the roof
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business centre (24 hours)
  • Conference centre
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Food/drink service (free)
  • Wedding services available
  • Corner/local shop
  • Television in lobby
  • ATM
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar by the pool
Residence Inn by Marriott Playa del Carmen offers 149 air-conditioned accommodations with a safe and coffee/tea makers. This accommodation offers separate sitting areas and includes dining tables. 55-inch flat-screen televisions come with cable channels. Accommodation at this 3.5-star hotel has kitchens with full-sized fridge/freezers, stovetops, microwaves and separate dining areas. Bathrooms include a shower, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desk chairs and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Languages

English, Spanish

Similar properties

Exterior

Wyndham Garden Playa del Carmen

  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
4.0 out of 5, Very good, 1,009 reviews
The price is NZ$125
includes taxes & fees
13 July - 14 July
Wyndham Garden Playa del Carmen

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:00 AM
  • A poolside bar

Things to do

  • 18-hole adjacent golf course
  • 24-hour gym
  • Golf clubhouse
  • Outdoor pool
  • TV in common areas

Family friendly

  • Dining table
  • Free cot
  • Free rollaway/extra bed
  • Grocery/convenience store
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities
  • Outdoor pool
  • Separate in-room dining area
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Free grocery shopping service
  • Housekeeping (on request)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre
  • Meeting room

Outdoors

  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Area rugs in public areas
  • Area rugs in room
  • Braille/raised signage
  • Front entrance ramp
  • Grab bar in shower (61 centimetre high)
  • Grab bar near toilet (61 centimetre high)
  • Handrails in stairways (61 centimetre high)
  • Height-adjustable showerhead
  • Lever door handles
  • Lift (124 centimetre wide door)
  • Phone accessibility kit
  • Pool access ramp on site
  • Smooth flooring in room
  • Tile flooring in public areas
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 3 floors
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Built in 2021
  • Communal living room
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Reception hall
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Free rollaway/extra bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with cable channels

Food and drink

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dining table
  • Dishwasher
  • Freezer
  • Full-sized refrigerator/freezer
  • Griddle
  • Hob
  • Kitchen
  • Microwave
  • Separate dining area
  • Toaster
  • Wet bar

More

  • Air conditioning
  • Connecting rooms available
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 20 per pet, per night, plus a deposit of USD 50 per stay
  • Only dogs and cats are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 50 per stay
  • Pet fee: USD 20 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Long-term renters welcome
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay and cash. Long-term renters welcome. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a smoke detector in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

We should mention

  • Pool access available from 8:00 AM to 8:00 PM
  • Up to 2 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

By Marriott Carmen Carmen
Residence INN Playa DEL Carmen
Residence Inn by Marriott Playa del Carmen Hotel
Residence Inn by Marriott Playa del Carmen Playa del Carmen

Frequently asked questions

What is the cancellation policy at Residence Inn by Marriott Playa del Carmen?

Residence Inn by Marriott Playa del Carmen offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Residence Inn by Marriott Playa del Carmen?

As of 1 Jul 2025, prices found for a 1-night stay for 2 adults at Residence Inn by Marriott Playa del Carmen on 12 Jul 2025 start from NZ$117.02, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to Residence Inn by Marriott Playa del Carmen?

The closest beach to Residence Inn by Marriott Playa del Carmen is Playa del Carmen Main Beach (3.5 km).

Does Residence Inn by Marriott Playa del Carmen have a pool?

Residence Inn by Marriott Playa del Carmen has an outdoor pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar. The pool is open 8:00 AM to 8:00 PM.

Is Residence Inn by Marriott Playa del Carmen family-friendly?

You bet! With amenities such as free food shopping service and laundry facilities, as well as free infant beds and free extra beds in the guestrooms, it's no surprise that Residence Inn by Marriott Playa del Carmen is a hit with families.

Does Residence Inn by Marriott Playa del Carmen serve breakfast?

Yeah, our visitors give high marks to the free continental brekkie here! Served daily from 7:00 AM to 10:00 AM, this is the perfect spot to fuel up for a day of adventure.

Is there a free airport shuttle available at Residence Inn by Marriott Playa del Carmen?

No, Residence Inn by Marriott Playa del Carmen does not offer an airport shuttle service.

What time are check-in & check-out at Residence Inn by Marriott Playa del Carmen?

Check-in begins at 3:00 PM. Check-out time is noon.

Is there a golf course on site at Residence Inn by Marriott Playa del Carmen?

There is a golf course next to Residence Inn by Marriott Playa del Carmen.

Residence Inn by Marriott Playa del Carmen Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 721 out of 1004 reviews
Rating 8 - Good. 175 out of 1004 reviews
Rating 6 - Okay. 46 out of 1004 reviews
Rating 4 - Poor. 26 out of 1004 reviews
Rating 2 - Terrible. 36 out of 1004 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Luis Edwar Mejia

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe, quiet, clean
Stayed 5 nights in Mar 2025

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gracias, todo muy limpio y la atención espectacular, súper recomendado
Stayed 3 nights in Mar 2025

10/10 Excellent

Sergio

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was super friendly, our room was always clean an shiny (thank you Noemi) and all the experience in the hotel was wonderful. We will come back here for sure.
Stayed 6 nights in Mar 2025

10/10 Excellent

armando

Stayed 3 nights in Mar 2025

8/10 Good

veronica

Travelled with family
Liked: Cleanliness, staff & service, amenities
Hotel was great. There was some issues with water leak, and the last night we didn’t have ac
Stayed 4 nights in Mar 2025

8/10 Good

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

MARCELO FERNANDO

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Margarita

Travelled with partner
El hotel tiene muy buena ubicación. Está bien limpio dentro de las habitaciones y fuera de ellas. Lo que mejoraría sería la temperatura en la habitación. También en el bufet del desayuno incorporar más alimentos americanos. Por lo demás los empleados muy atentos en todo momento.
Stayed 5 nights in Mar 2025

10/10 Excellent

Brandon Clinton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff. Clean and quiet. Perfect to just get away.
Stayed 7 nights in Mar 2025

10/10 Excellent

D

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Lupe

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had basically an apartment for my room. I had 2 bedrooms, 2 bathrooms living room, Dining and kitchen 3 TVs. Wonderful
Stayed 1 night in Mar 2025

10/10 Excellent

Maximilian

Travelled with family, Business traveller, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A Great hotel to stay particularly is you have a Family and a Dog
Stayed 8 nights in Feb 2025

10/10 Excellent

Rosaura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Kiet

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our stay here. They cleaned our room and gave us fresh towels every day. The beds were comfortable. It was very quiet (you get used to the highway traffic sounds overnight- it's not bad). The facility is clean, new-appearing, and modern. Our TV was the biggest I've seen in a hotel room. The remote sucked though. You have to press hard and about 10 times before it selects anything. I really liked the little kitchen and sitting area. A full size sofa and little tables. There's a powder area outside the toilet. The staff were exceptionally friendly and helpful. There is a lovely dining room lady with glasses whose job is to clear the tables during breakfast. She always has a happy smile on her face and says good morning to everyone. She is something special! There was ample parking (underground and outdoor) when I was there but you're taking a chance if you're traveling in high season. The breakfast was a decent selection. 2 fruits, jello, traditional Mexican, salad, pastries and toast.. but every morning there was always at least one time that was wow. One day it was scalloped potatoes, one day it was a spaghetti in a perfectly seasoned light tomato sauce, one day it was stewed chicken with potatoes. It wasn't a huge buffet but it was healthy and delicious and I appreciated the tendercrisp steamed vegetables! There were 2 cappuccino machines but the regular coffee was very good as well. The kids enjoyed the rooftop pool. There were 3 sunbeds that had curtains.
Stayed 10 nights in Feb 2025

10/10 Excellent

Claudia

Travelled with family
Liked: Cleanliness, amenities
Very nice
Stayed 3 nights in Feb 2025

8/10 Good

Nir

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Craig

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Home away from home.

I felt our stay was above average. But our AC unit was a bit noisy and the room we were in wasn't soundproofed from outside sounds. Sometimes it sounds like someone was trying to open our door. Sucks if you're paranoid which we weren't. However, the kitchenette was a welcome surprise: there was a two burner electric stove, microwave, dishwasher and full size fridge. No ice machine but there was a tray available to use bottled water to make ice. All of the staff were immensely helpful and accomodating. ATM on site for MXN and USD was a massive plus! Breakfast was great. There was slight variety daily but ensure that you go before 9am it get crowded. Also, there is limited parking in the garage underneath the hotel. If you are a nightowl, will be parking in the parking lot and have to endure a decent walk to the lobby. We would stay again. The pros outweighs the cons.
Stayed 4 nights in Feb 2025

10/10 Excellent

enrique, guadalajara

Stayed 5 nights in Feb 2025

10/10 Excellent

Fatih

Stayed 7 nights in Feb 2025

8/10 Good

Richard, Orlando

Liked: Cleanliness, staff & service
Very comfortable beds. Good breakfast buffet until 10am daily. Too much traffic noise on the roadside rooms.
Stayed 4 nights in Feb 2025

10/10 Excellent

Fatih

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome very reasonable price great hotel
Stayed 14 nights in Feb 2025

10/10 Excellent

YU HUA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All is great!
Stayed 8 nights in Feb 2025

10/10 Excellent

Vikram

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good Value for money!

Great Spot for us while visiting Ruins @ Tulum and Chichen Itzá. Great choice of Breakfast!
Stayed 3 nights in Feb 2025

10/10 Excellent

Ariel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe! Cameras everywhere and a safe box in the room, I found this relaxing knowing you can leave and find everything where you left it. Parking! Great breakfast with attentive staff for that matter and for anything else. New and fresh modern everything feels good and smells good always clean. Whoever runs this place knows what they are doing. The service approach and care you’d get there doesn’t fall short from 5 stars hotels. If you want a nice comfortable place quiet top quality of material used in building this place, Everything looks great and feels great, I highly recommend.
Stayed 5 nights in Feb 2025

8/10 Good

Anna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, easy to get around with taxi or collectivo
Stayed 7 nights in Jan 2025