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Secrets Moxché Playa del Carmen - Adults Only - All Inclusive

Adults-only property with 10 restaurants and 7 outdoor pools

Where to?

Dates

November 2025

December 2025

Preferred Club Master Suite King Ocean Front

7 outdoor pools, open 8:00 AM to 6:00 PM, pool cabanas (surcharge)

Overview
Rooms
Location
Policies

Wonderful

Popular amenities

Pet-friendly
Bar

includes taxes & fees

8 Dec - 9 Dec

Explore the area

Carr Tulum playa del carmen km 294, Corasol, Playa del Carmen, QROO, 77710

Place, Gran Coyote Golf
‪5 min drive‬
Place, Mamitas Beach
‪7 min drive‬
Place, Quinta Avenida
‪7 min drive‬
Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
‪50 min drive‬

Room options

1 bedroom, premium bedding, minibar, in-room safe

Suite Junior with Garden View

62 sq m
Sleeps 2

Suite Junior with Garden View

62 sq m
Sleeps 3

Suite Junior with Ocean View

62 sq m
Sleeps 2

Suite Luxury with Ocean View

62 sq m
Sleeps 2

Suite Luxury

62 sq m
Sleeps 2

Suite Junior with Ocean View

62 sq m
Sleeps 2

Suite Luxury with Ocean View

62 sq m
Sleeps 2

Junior Suite Double Ocean View

Wonderful

Highlights

Separate sitting area

Soundproofed

Air conditioning

Smart TV

Blackout curtains

Separate bedroom

Ceiling fan

Premium bedding

62 sq m
1 bedroom
Ocean view
Sleeps 2
2 Double Beds

Junior Suite Double Tropical View

Exceptional

Highlights

Separate sitting area

Soundproofed

Air conditioning

Smart TV

Blackout curtains

Separate bedroom

Ceiling fan

Premium bedding

62 sq m
1 bedroom
Sleeps 3
2 Double Beds

Junior Suite King Ocean View

Excellent

Highlights

Separate sitting area

Soundproofed

Air conditioning

Smart TV

Blackout curtains

Separate bedroom

Ceiling fan

Premium bedding

62 sq m
1 bedroom
Ocean view
Sleeps 2
1 King Bed

Junior Suite King Tropical View

Exceptional

Highlights

Separate sitting area

Soundproofed

Air conditioning

Smart TV

Blackout curtains

Separate bedroom

Ceiling fan

Premium bedding

62 sq m
1 bedroom
Sleeps 2
1 King Bed

Preferred Club Junior Suite Double Ocean View

Exceptional

Highlights

Separate sitting area

Soundproofed

Air conditioning

Club Lounge

Smart TV

Pillow menu

Ceiling fan

Separate bedroom

62 sq m
1 bedroom
Ocean view
Sleeps 2
2 Double Beds

Preferred Club Junior Suite King Ocean View

Excellent

Highlights

Separate sitting area

Soundproofed

Air conditioning

Club Lounge

Smart TV

Pillow menu

Ceiling fan

Separate bedroom

62 sq m
1 bedroom
Ocean view
Sleeps 2
1 King Bed

Preferred Club Junior Suite King Ocean Front

Very good

Highlights

Separate sitting area

Soundproofed

Air conditioning

Club Lounge

Smart TV

Pillow menu

Ceiling fan

Separate bedroom

62 sq m
1 bedroom
Ocean view
Sleeps 2
1 King Bed

Preferred Club Superior Junior Suite King Ocean View

Exceptional

Highlights

Separate sitting area

Soundproofed

Air conditioning

Club Lounge

Smart TV

Pillow menu

Ceiling fan

Separate bedroom

88 sq m
1 bedroom
Ocean view
Sleeps 2
1 King Bed

Preferred Club Paramount Suites Ocean View King

Highlights

Separate sitting area

Soundproofed

Air conditioning

Club Lounge

Smart TV

Pillow menu

Ceiling fan

Separate bedroom

179 sq m
1 bedroom
Ocean view
Sleeps 2
1 King Bed

Preferred Club Junior Suite Swim Out King Tropical View

Exceptional

Highlights

Separate sitting area

Soundproofed

Private pool

Air conditioning

Club Lounge

Smart TV

Pillow menu

Ceiling fan

76 sq m
1 bedroom
Sleeps 2
1 King Bed

Preferred Club Master Suite King Ocean Front

Exceptional

Highlights

Separate dining area

Separate sitting area

Soundproofed

Air conditioning

Club Lounge

Smart TV

Pillow menu

Ceiling fan

145 sq m
1 bedroom
Ocean view
Sleeps 2
1 King Bed

The Stellar Presidential Penthouse

Highlights

Separate dining area

Separate sitting area

Soundproofed

Air conditioning

Smart TV

Blackout curtains

Separate bedroom

Ceiling fan

440 sq m
2 bedrooms
Ocean view
Sleeps 2
1 King Bed and 2 Queen Beds

Junior Suite, 2 Double Beds

Exceptional

Highlights

Separate sitting area

Soundproofed

Air conditioning

Smart TV

Blackout curtains

Separate bedroom

Ceiling fan

Premium bedding

62 sq m
1 bedroom
Sleeps 3
2 Double Beds

Junior Suite, 1 King Bed

Exceptional

Highlights

Separate sitting area

Soundproofed

Air conditioning

Smart TV

Blackout curtains

Separate bedroom

Ceiling fan

Premium bedding

62 sq m
1 bedroom
Sleeps 2
1 King Bed

About the area

Playa del Carmen

A luxury stay in Playa del Carmen awaits you at Secrets Moxché Playa del Carmen - Adults Only - All Inclusive. You'll be 4.3 km (2.7 mi) from Mamitas Beach and 4.4 km (2.7 mi) from Gran Coyote Golf. Highlights at this beachfront property include 10 restaurants, 7 outdoor swimming pools and a full-service spa. .A pampering day can include deep-tissue massages, hot stone massages and mani/pedis along with access to the sauna and hot tub. The buffet restaurant, Market Cafe, serves international cuisine and is open for breakfast and lunch. With 7 lounge bars and a beach bar to choose from, you can enjoy a drink at the property. Spend the day at the beach where you'll find cabanas, and enjoy the on-site nightclub and gym. Other amenities include free Wi-Fi in public areas, an outdoor tennis court and a Turkish bath/hammam. Bring your pet along and take advantage of this property's pet-friendly amenities, including food and water bowls and an off-lead area. There's also the convenience of free valet parking. .Places within a 15-minute drive of this 5-property class Corasol property include El Camaleón Mayakoba Golf Course and Quinta Avenida.

What's nearby

Gran Coyote Golf - 5 min drive - 1.8 km
Mamitas Beach - 7 min drive - 4.3 km
Quinta Avenida - 7 min drive - 4.6 km
El Camaleón Mayakoba Golf Course - 8 min drive - 5.3 km
Playa del Carmen Maritime Terminal - 10 min drive - 6.7 km

Getting around

Cancun, Quintana Roo (CUN-Cancun Intl.) - 50 min drive

Restaurants

‪La Laguna - ‬13 min walk
‪The Royal Market - ‬11 min walk
‪Marley Coffee - ‬20 min walk
‪La Toscana - ‬12 min walk
‪Bar L'Elefant - ‬11 min walk

About this property

Secrets Moxché Playa del Carmen - Adults Only - All Inclusive

Adults-only property with 10 restaurants and 7 outdoor pools

Some rates at Secrets Moxché Playa del Carmen - Adults Only - All Inclusive are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Spend the day at the beach and work on your tan in the sunloungers (chaise longues) or kick back in the shade with cabanas (surcharge) and umbrellas. At Secrets Moxché Playa del Carmen - Adults Only - All Inclusive, you can cool off in one of the 7 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 10 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. For a drink, you can stop by one of the on-site bars, including 2 swim-up bars and 7 bars/lounges. Public spaces have free WiFi. This luxury property also offers outdoor tennis courts, a steam room and a fitness centre. Free self parking and valet parking are available.

Smoking is allowed in designated areas at this 5-star Playa del Carmen property.

485 guestrooms or units

8 levels

2 buildings

10 dining venues

2 swim-up bars

7 bars or lounges

11950 sq ft of conference space

1110 sq. m of conference space

Built in 2021

Nightclub

Karaoke

Deli

Cabanas on the beach (surcharge)

Beach lounge chairs

Towels for the beach

Umbrellas for the beach

Cabanas by the pool (surcharge)

Poolside lounge chairs

Umbrellas for the pool

Conference centre

Business facilities

Coffee in lobby

Dry cleaning

Front desk (24 hours)

Staff members are multilingual

Storage area for luggage

Tour and ticket information

Concierge

Wedding services available

Pool or billiards table

Terrace

Garden

Gift shop

Beauty salon

Bellhop

Lift

Smoking in designated areas

Bar on the beach

Bar by the pool

Secrets Moxché Playa del Carmen - Adults Only - All Inclusive offers 485 air-conditioned accommodations with tablet computers and minibars. This accommodation offers separate sitting areas. Beds feature premium bedding. This Playa del Carmen property provides complimentary wireless Internet access, with a speed of 500+ Mbps (good for 6+ people or 10+ devices).

Bathrooms include bathrobes, slippers, complimentary toiletries and hairdryers. Business-friendly amenities include laptop-compatible safes and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include espresso makers and complimentary bottles of water. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

The on-site spa has 15 treatment rooms, including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. The spa is equipped with a sauna, a hot tub, a steam room and Turkish bath/hammam. The spa is open daily.

Awards and affiliations

Eco-certified property

This property participates in EarthCheck – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Similar properties

On the beach, white sand, beach cabanas, sun-loungers

Pool
All-inclusive
Spa
Pet-friendly

includes taxes & fees

15 Dec - 16 Dec

3 outdoor pools, pool cabanas (surcharge), pool umbrellas

Pool
Hot tub
All-inclusive
Spa

includes taxes & fees

1 Dec - 2 Dec

Property amenities

Internet

Available in all rooms: Free WiFi
In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
Available in some public areas: Free WiFi

Parking and transport

Free self parking on site
Free valet parking on site
Wheelchair-accessible parking available
Onsite parking options include a garage

Food and drink

10 restaurants
2 swim-up bars
7 bars/lounges
A beach bar
A coffee shop/cafe
A poolside bar
Coffee and tea in common areas
Couples/private dining
Private picnics
Snack bar/deli

Restaurants on site

Allora
Bisou
Market Cafe
Seasoul
Suki

Things to do

18-hole adjacent golf course
2 outdoor pickleball courts
7 outdoor pools
Beach volleyball
Beach yoga
Bicycle storage
Billiards/pool table
Concerts/live shows
Evening entertainment
Free bicycle rentals
Full-service spa
Games
Golf carts
Golf driving range
Gym
Karaoke
Nightclub
Outdoor tennis court
Shopping centre
Steam room
Table tennis
Tennis lessons
Water sports equipment
Wine tasting room
Winery release events

Conveniences

24-hour front desk
ATM
Gift shop/newsstand
Hair salon
Luggage storage

Guest services

Change of bedsheets (on request)
Change of towels on request
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Proposal/romance packages
Tour and ticket assistance
Turndown service
Wedding services

Business services

5 meeting rooms
Business centre
Conference centre (11,950 square foot of space)

Outdoors

Beach cabanas (surcharge)
Beach loungers
Beach towels
Beach umbrellas
Garden
On the beach
Outdoor entertainment area
Outdoor furniture
Pool cabanas (surcharge)
Pool loungers
Pool umbrellas
Terrace

Full-service spa

15 treatment rooms
Body wraps
Couples treatment rooms
Deep-tissue massages
Facials
Hot stone massages
Hot tub
Manicures/pedicures
Outdoor treatment areas
Prenatal massages
Sauna
Spa open daily
Sports massages
Steam room
Swedish massages
Turkish bath

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift
Valet for wheelchair-equipped vehicles
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible business centre
Wheelchair-accessible concierge desk
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible spa

2 buildings
8 floors
At least 80% lighting from LEDs
At least 80% of food locally-sourced
Ballroom
Banquet hall
Built in 2021
Comprehensive food waste policy
Comprehensive recycling policy
Designated smoking areas (fines apply)
Double-glazed windows
Eco-friendly cleaning products used
Humane treatment of captive wild animals
Lifeguards
Local artist showcase
Local culture and ecosystem education
Reception hall
Traditional architecture
Vegan dining options
Vegetarian breakfast available
Vegetarian dining options
Water dispenser usage encouraged

Room amenities

Bedroom

Blackout drapes
Premium bedding

Bathroom

Dressing gowns
Free toiletries
Hair dryer
Private bathroom
Shampoo
Slippers
Soap
Toilet paper
Towels provided

Entertainment

Tablet computer

Food and drink

24-hour room service
Espresso maker
Free bottled water
Minibar

Air conditioning
Ceiling fan
Eco-friendly toiletries
Energy-saving switches in guestrooms
Free local calls
Iron/ironing board
Laptop-compatible safe
LED lighting
Phone
Recycling
Separate sitting area
Soundproofed rooms
Water-efficient showers
Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime

Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets: USD 65 per pet, per night, plus a deposit of USD 65 per night
Only dogs are allowed
Maximum 1 (weight limit: 10 lb per pet)
Pets cannot be left unattended
Food and water bowls and an off-lead area are available
Certain rooms only, restrictions apply
You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Children and extra beds

Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.

Rollaway/extra beds are not available.

Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Pet deposit: USD 65 per night
Pet fee: USD 65 per pet, per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards, debit cards and cash

Cashless transactions are available

This property uses a grey water recycling system and eco-friendly cleaning products

Safety features at this property include a fire extinguisher, a smoke detector and a security system

This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

We should mention

Pool access available from 8:00 AM to 6:00 PM
Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
This is an adults-only property and guests under 18 years old aren't allowed.
Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Secrets Moxché Playa del Carmen

Secrets Moxché Playa del Carmen Adults Only

Secrets Moxché Playa del Carmen Adults Only All Inclusive

Frequently asked questions

What is the cancellation policy at Secrets Moxché Playa del Carmen - Adults Only - All Inclusive?

Secrets Moxché Playa del Carmen - Adults Only - All Inclusive offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Secrets Moxché Playa del Carmen - Adults Only - All Inclusive?

As of 14 Nov 2025, prices found for a 1-night stay for 2 adults at Secrets Moxché Playa del Carmen - Adults Only - All Inclusive on 8 Dec 2025 start from NZ$1,115.23, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Secrets Moxché Playa del Carmen - Adults Only - All Inclusive?

Yep, Secrets Moxché Playa del Carmen - Adults Only - All Inclusive has a free self car park and free valet parking.

Are there any beaches close to Secrets Moxché Playa del Carmen - Adults Only - All Inclusive?

The closest beach to Secrets Moxché Playa del Carmen - Adults Only - All Inclusive is Playa del Carmen Main Beach (4.5 km).

Is there a spa on site at Secrets Moxché Playa del Carmen - Adults Only - All Inclusive?

Yep, there is an onsite spa at Secrets Moxché Playa del Carmen - Adults Only - All Inclusive. It has a hot tub, a steam room and a sauna. You'll enjoy heaps of services like body wraps, facials and body treatments, as well as Swedish massages.

Does Secrets Moxché Playa del Carmen - Adults Only - All Inclusive have a pool?

Yep, and guests love it! Secrets Moxché Playa del Carmen - Adults Only - All Inclusive has 7 outdoor swimming pools. Grab your bathers and lounge poolside while enjoying in a cabana and under the shade of an umbrella. The pool is open 8:00 AM to 6:00 PM.

What luxury perks are available at Secrets Moxché Playa del Carmen - Adults Only - All Inclusive?

Secrets Moxché Playa del Carmen - Adults Only - All Inclusive features 7 outdoor pools, a full-service spa and a nightclub. All guestrooms come with premium bedding, 24-hour room service and espresso makers.

What makes Secrets Moxché Playa del Carmen - Adults Only - All Inclusive a romantic place to stay?

A hot tub and couples spa treatments, as well as premium bedding in the guestrooms, all help set the scene for a romantic weekend at Secrets Moxché Playa del Carmen - Adults Only - All Inclusive.

Is Secrets Moxché Playa del Carmen - Adults Only - All Inclusive family-friendly?

No, Secrets Moxché Playa del Carmen - Adults Only - All Inclusive is an adults-only property.

Is there a free airport shuttle available at Secrets Moxché Playa del Carmen - Adults Only - All Inclusive?

No, Secrets Moxché Playa del Carmen - Adults Only - All Inclusive does not offer an airport shuttle service.

Is there a bar or restaurant at Secrets Moxché Playa del Carmen - Adults Only - All Inclusive?

Yep, they've got a beach bar and 10 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Secrets Moxché Playa del Carmen - Adults Only - All Inclusive?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Secrets Moxché Playa del Carmen - Adults Only - All Inclusive?

Dogs are welcome at Secrets Moxché Playa del Carmen - Adults Only - All Inclusive, with dog exercise areas and food and water bowls on offer. Just so you know, there's a limit of one pet, with a maximum weight of up to 5 kg per pet.

Is there a golf course on site at Secrets Moxché Playa del Carmen - Adults Only - All Inclusive?

There is a golf course next to Secrets Moxché Playa del Carmen - Adults Only - All Inclusive.

Secrets Moxché Playa del Carmen - Adults Only - All Inclusive Reviews

9.2

Wonderful

9.8/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

10/10 Excellent

Irisbel DE LA

Travelled with family

16 Aug 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Beautiful property very relaxing and great friendly staff

Stayed 4 nights in Aug 2025

8/10 Good

Verified traveller

14 Aug 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel, food is good, beach is awful

Great hotel, good service and good food options. Food is good but they find a way to “upsell” certain options which is not to be expected at a 5-star place while paying $1000/night. Had some issues with my upgraded unit’s AC and they sent someone to fix it at 3 am in the morning. The beach is unusable and smells bad.

Stayed 4 nights in Jul 2025

10/10 Excellent

Cesar

Travelled with partner

14 Aug 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We tried a lot of amazing food and we enjoyed my wife’s birthday because of this resort!

Stayed 1 night in Aug 2025

10/10 Excellent

Aneesah

Travelled with partner

13 Aug 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Secrets Moxche was by far the best all inclusive that I've ever experienced. The staff were so attentive, friendly, helpful and knowledgeable. The dining options were awesome! Nearly all the food was amazing, great flavor, great portions, great presentation! (The scallops at the hibachi were not fully cooked). The rooms were gorgeous, although a tad dark. But that was just fine for setting a romantic mood. The only negative is the beach was full of seaweed and the water pretty dark. It's just too bad that such an amazing property doesn't have the beautiful blue water to go along with it.

Stayed 5 nights in Jul 2025

10/10 Excellent

Lauren

Travelled with partner

12 Aug 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 4 nights in Aug 2025

10/10 Excellent

Shawna Michelle Van

Travelled with partner

11 Aug 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

It was everything I hoped it would be and more. The resort is absolutely stunning! There are so many pools and they were all incredible. Tons of restaurants and food options and everything we ate was amazing! The staff members are all so wonderful and helpful, they really try to know you and remember your orders and preferences. We never went without because everyone is so attentive and quick to be helpful. I literally can’t say enough good things - we will definitely be back!

Stayed 6 nights in Aug 2025

10/10 Excellent

CARLOS

Travelled with family, Travelled with group

11 Aug 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Very good service and atention.

Stayed 3 nights in Aug 2025

10/10 Excellent

Brittany

Travelled with family, Travelled with partner

10 Aug 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Loved the food options and also that there were activities during the day and an entertainment crew! Also awesome nightlife! The Gypsy club was a blast and the resort did an awesome job at making it exciting!

Stayed 3 nights in Aug 2025

10/10 Excellent

Maxim

10 Aug 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Everything was good

Stayed 7 nights in Aug 2025

10/10 Excellent

Nicholas

10 Aug 2025

Stayed 5 nights in Jul 2025

10/10 Excellent

GRANT ELIAS

Travelled with family, Travelled with group

9 Aug 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

My favorite resort in Cancun.

Stayed 4 nights in Jul 2025

8/10 Good

PAULA

Travelled with family, Travelled with partner

9 Aug 2025

Liked: Cleanliness, amenities, property conditions & facilities

Excellent facility and amenities. July was crowded so limited options on reszaurants and food. Rates lower thru Hyatt- Expedia would allow us to switch. Beach was horrible with seaweed - tractors on beach everyday. Small beach and unusable but the 6-7 pools were amazing and rocking everyday or you could enjoy relaxing quiet pools. Great concierge - Beatti was the best!!

Stayed 4 nights in Jul 2025

4/10 Poor

Joel

Travelled with partner, Travelled with group

8 Aug 2025

Liked: Cleanliness, amenities, property conditions & facilities

Disliked: Staff & service

We got sick from the food on the first day. Recovery from bacterial infection took 3 weeks. Service is not good in restaurants. Wait time to eat dinner is ridiculous - should have the buffet available for dinner. Property is beautiful, and bed and room is very comfortable. Not thrilled about grounds staff moving our personal items from lounge chairs when we went to eat a meal.

Stayed 8 nights in Jun 2025

10/10 Excellent

Morgan

Travelled with partner

7 Aug 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed here for our honeymoon. Food was absolutely amazing, everything we ate was 5 star! Beach is lack luster but the pools definitely make up for it! So many different spots to soak up the sun! Definitely recommend this hotel!

Stayed 3 nights in Jul 2025

10/10 Excellent

Keirsten

Travelled with partner

7 Aug 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We went here on our honeymoon and it was soooo amazing! The staff was lovely and very kind. The food options were SO good. The hotel was a 10/10 for us, definitely want to go back! The only think we would like to see in the future would be being able to make reservations for the restaurants.

Stayed 5 nights in Jul 2025

10/10 Excellent

Cristina

6 Aug 2025

Stayed 3 nights in Jul 2025

8/10 Good

Marco

Travelled with partner, Travelled with group

4 Aug 2025

Liked: Cleanliness, staff & service, amenities

Disliked: Property conditions & facilities

The only thing we did not like was the property only has 1 elevator per section and it runs very slow. Long wait time on several occasions.

Stayed 4 nights in Jul 2025

10/10 Excellent

Sohaib Al

Travelled with partner

3 Aug 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Will be back definitely, thank you for making this stay so special

Stayed 6 nights in Jul 2025

10/10 Excellent

Dallan

Travelled with partner

3 Aug 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 3 nights in Jul 2025

8/10 Good

Jose

Travelled with partner

1 Aug 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

More traditional Yucatán dishes would be good to have at the restaurant.

Stayed 3 nights in Jul 2025

10/10 Excellent

Rylee

31 Jul 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 3 nights in Jul 2025

10/10 Excellent

JESSICA MARIE

Travelled with partner

31 Jul 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The best AI we’ve ever been to. We really enjoyed the pools, food, and all the staff members were very friendly -especially in the Sports Bar.

Stayed 6 nights in Jun 2025

6/10 Okay

WANESA

Travelled with family

30 Jul 2025

Liked: Cleanliness, amenities, property conditions & facilities

Disliked: Staff & service

I normally stay with secrets hotel every year but different locations. We love secrets !!! For this location I was disappointed with the service. Compare to other locations Our whole group agree with the service need to be improve because most of the staff don’t following at the restaurant not paying attention at the Bar when we wanna order drinks. ignoring us which will have patients and We all tip!! But there are staff that are really nice Shout out to Cristina and Alberto at the preferred Bar they both are Amazing !! Daniel at Amber BBQ he was so attentive !! All the Bartenders at the Gypsy club was very nice The activities guider was all so very fun The hotel properties is really really nice clean and relax. I love the rooms and the pool around the properties

Stayed 3 nights in Jul 2025

10/10 Excellent

Chaz

29 Jul 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Great service. Great fun.

Stayed 4 nights in Jul 2025

10/10 Excellent

Katrina

Travelled with group

25 Jul 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Nice property

Stayed 1 night in Jul 2025

Secrets Moxché Playa del Carmen - Adults Only - All Inclusive

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Suite Junior with Garden View

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Suite Junior with Garden View

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Suite Junior with Ocean View

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Suite Luxury with Ocean View

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Suite Luxury

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Suite Junior with Ocean View

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Suite Luxury with Ocean View

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Junior Suite Double Ocean View

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Junior Suite Double Tropical View

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Junior Suite King Ocean View

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Junior Suite King Tropical View

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Preferred Club Junior Suite Double Ocean View

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Preferred Club Junior Suite King Ocean View

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Preferred Club Junior Suite King Ocean Front

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Preferred Club Superior Junior Suite King Ocean View

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Preferred Club Paramount Suites Ocean View King

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Preferred Club Junior Suite Swim Out King Tropical View

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Preferred Club Master Suite King Ocean Front

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The Stellar Presidential Penthouse

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Junior Suite, 2 Double Beds

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Junior Suite, 1 King Bed

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Secrets Moxché Playa del Carmen - Adults Only - All Inclusive

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