See all properties
Save

Soho Playa Hotel

4.0 star property
Art Deco hotel with rooftop terrace and 24-hour front desk

Photo gallery for Soho Playa Hotel

Outdoor pool, open 9:00 AM to 8:00 PM, pool umbrellas, pool loungers
Yoga
Deluxe Room | View from room
Bar (on property)
Reception

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Hot tub
  • Bar
  • Breakfast available
  • Pool
  • 24/7 front desk
  • Parking included
The current price is NZ$173
includes taxes & fees
13 May - 14 May

Explore the area

Map
Calle 24 Esq. Av. 10 Col. Centro, Playa del Carmen, QROO, 77710
  • Quinta Avenida
    ‪1 min walk‬
  • Mamitas Beach
    ‪7 min walk‬
  • Playa del Carmen Main Beach
    ‪7 min walk‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪50 min drive‬

Room options

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

Highlights

Balcony
Individually decorated
Air conditioning
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Rainfall showerhead
  • City view
  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

Highlights

Balcony
Individually decorated
Air conditioning
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Rainfall showerhead
  • City view
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Suite

Deluxe Suite

Deluxe Suite

Highlights

Balcony
Individually decorated
Private outdoor hot tub
Air conditioning
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
  • City view
  • 72.0 sq m
  • Sleeps 2
  • 1 King Bed

You may also like

Ad
Outdoor pool, pool umbrellas, pool loungers

Hotel B Unique - Adults Only

Zona Hotelera Norte
  • On private beach
  • Pool
  • Hot tub
  • Breakfast included
4.5 out of 5, Wonderful, 249 reviews
The price is NZ$394
includes taxes & fees
20 May - 21 May
Hotel B Unique - Adults Only

About the area

Playa del Carmen

Soho Playa Hotel puts you in the heart of Playa del Carmen, within just a 10-minute stroll of Quinta Avenida and Mamitas Beach. Highlights at this Art Deco hotel include a restaurant, an outdoor swimming pool and free self-parking. .For a drink, you can stop by the hotel's own lounge bar. Enjoy the Hot tub and pool loungers as well as access to yoga classes. Added amenities include free Wi-Fi in public areas and a snack bar/deli. Each morning continental breakfast is served between 7:00 AM and 11:30 AM. There's also limited parking, along with the convenience of an area shuttle. .Sights within a 20-minute walk of this 4-property class Downtown Playa del Carmen hotel include Playa del Carmen Main Beach and Playa del Carmen Maritime Terminal.

What's nearby

  • Quinta Avenida - 1 min walk - 0.1 km
  • Mamitas Beach - 7 min walk - 0.6 km
  • Playa del Carmen Main Beach - 7 min walk - 0.6 km
  • Playa del Carmen Maritime Terminal - 18 min walk - 1.5 km
  • Xcaret Eco Theme Park - 14 min drive - 10.8 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 50 min drive

Restaurants

  • ‪La Vagabunda - ‬2 min walk
  • ‪Señor Frogs - ‬2 min walk
  • ‪Ambasciata d'Italia Ristorante - ‬1 min walk
  • ‪McCarthy's Irish Pub - Playa del Carmen - ‬2 min walk
  • ‪La Vaca Gaucha - ‬1 min walk

About this property

Soho Playa Hotel

Art Deco hotel with rooftop terrace and 24-hour front desk
Soho Playa Hotel offers its guests an outdoor pool and Access to hot tub. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A rooftop terrace, a library, and multilingual staff are also featured at Soho Playa Hotel. Limited free parking is available on a first-come, first-served basis.

This 4-star Playa del Carmen hotel is smoke free.

  • 1 building
  • 22 guestrooms or units
  • 4 levels
  • Built in 2009
  • Deli
  • Childcare (surcharge)
  • Terrace on the roof
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Soho Playa Hotel offers 22 air-conditioned accommodations with iPod docking stations and a safe. Rooms open to balconies. Each accommodation is individually decorated. 32-inch flat-screen televisions come with cable channels. Bathrooms include a shower with a rainfall showerhead, complimentary toiletries and hairdryers.

This Playa del Carmen hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and blackout curtains. Housekeeping is offered on request and hypo-allergenic bedding can be requested.

Languages

English, Italian, Spanish

Similar properties

Rooftop terrace

The Palm at Playa

  • Pool
  • Hot tub
  • Free WiFi
  • Air conditioning
3.9 out of 5, Good, 1,008 reviews
The price is NZ$141
includes taxes & fees
14 May - 15 May
The Palm at Playa

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Area shuttle (surcharge)
  • Free covered self parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily continental breakfast available 7:00 AM to 11:30 AM for a fee: MXN 130 for adults and MXN 100 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Art gallery
  • Hot tub
  • Library
  • Outdoor pool
  • Yoga classes

Family friendly

  • Babysitting (surcharge)
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (on request)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • In-room roll-in shower
  • Lift
  • Low-height door lock
  • Pool hoist on site
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-width doorways

More

  • 1 building
  • 4 floors
  • Art Deco architecture
  • Built in 2009
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels
  • IPod dock

Food and drink

  • Free bottled water

More

  • Air conditioning
  • Desk
  • Individual decor
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Soho Playa Hotel

Children and extra beds

  • Children are welcome.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately MXN 130 for adults and from MXN 100 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard and American Express. Cash is not accepted. 
    For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Pool access available from 9:00 AM to 8:00 PM
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Playa Soho
Soho Playa
Soho Playa Hotel
Soho Playa Hotel Riviera Maya/Playa Del Carmen, Mexico
Soho Playa Hotel Playa del Carmen
Soho Playa Playa del Carmen
Soho Playa Hotel Hotel
Soho Playa Hotel Playa del Carmen
Soho Playa Hotel Hotel Playa del Carmen

Frequently asked questions

What is the cancellation policy at Soho Playa Hotel?

Soho Playa Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Soho Playa Hotel?

As of 12 May 2025, prices found for a 1-night stay for 2 adults at Soho Playa Hotel on 13 May 2025 start from NZ$173.34, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Soho Playa Hotel?

Yep, Soho Playa Hotel has a free self car park. Onsite parking is limited.

Are there any beaches close to Soho Playa Hotel?

Yep, Soho Playa Hotel is a short 7-minute walk from Playa del Carmen Main Beach. Fun beach activities include snorkelling, scuba diving and waterskiing. You can also find boat tours.

Does Soho Playa Hotel have a pool?

Soho Playa Hotel has an outdoor pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella. The pool is open 9:00 AM to 8:00 PM.

What makes Soho Playa Hotel a romantic place to stay?

1 hot tub and a lounge bar, as well as rainfall showerheads and private balconies in the guestrooms, help set the scene for a romantic weekend at Soho Playa Hotel.

Does Soho Playa Hotel serve breakfast?

Sure does, continental brekkie is offered daily between 7:00 AM and 11:30 AM.

Is there a free airport shuttle available at Soho Playa Hotel?

No, Soho Playa Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at Soho Playa Hotel?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Soho Playa Hotel?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Soho Playa Hotel?

No, pets and service animals are not allowed.

Soho Playa Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 355 out of 652 reviews
Rating 8 - Good. 200 out of 652 reviews
Rating 6 - Okay. 52 out of 652 reviews
Rating 4 - Poor. 21 out of 652 reviews
Rating 2 - Terrible. 24 out of 652 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

7.8/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Rolland

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a nice and clean hotel, 3 min walk to 5th avenue, breakfast is continental, but you can get anything you want for extra pay. We will definitely come back again! Thank you
Stayed 4 nights in Feb 2025

2/10 Terrible

Eva

Travelled with family
Disliked: Property conditions & facilities
I gave it 2 stars cause I feel bad for the staff. They are doing what they can. The pictures are not accurate. The “waterfall fountain is not working” the rooms are musty smelling. You get 1 rough towel per person- no hand towels, washcloths. A sheet on the bed. No blankets, nothing extra( I had to buy a blanket for myself from a store) toilet seat flopping around. No restaurant or bar as advertised. Pool cold, hot tub out of order. We were right under the rooftop deck that they have some type of dance club with seriously loud music till 1 am (I asked the desk and they said it was to go till 1 am.) we got stuck in the elevator and they acted like it happens all the time, No big deal to them. Breakfast is 2 pieces of toast a small cup of fruit and 1 cup of coffee or tea which my husband does not drink so we had to buy a bottle of water for him. They don’t open till 830ish so we only got the “breakfast” once which was plenty. It seriously felt like a comedy show and I wasn’t laughing. There were others in our group. 1 had no air at all and they couldn’t move her till the last day. There was another couple we saw locked out of their room for 3 hours and there was no one to fix the door. I guess if you don’t go with a big chain this is what you get but it’s definitely false advertising.
Stayed 4 nights in Jan 2025

10/10 Excellent

Reed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
6 Stars of Absolute Excellence.
Stayed 1 night in Jan 2025

10/10 Excellent

Alvidri

Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2025

10/10 Excellent

BALDOMERO

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice Hotel

Great location, clean, safety
Stayed 1 night in Dec 2024

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024

2/10 Terrible

IVAN, CHICAGO

Disliked: Cleanliness, staff & service, property conditions & facilities
The worst place I have been to!
Stayed 1 night in Dec 2024

2/10 Terrible

Shannon

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Expedia needs to update their description on this property - not as described. Disappointing stay - would not recommend.
Stayed 6 nights in Dec 2024

8/10 Good

Niina

Good and affordable
Stayed 3 nights in Dec 2024

2/10 Terrible

Bousaad

Liked: Amenities
Disliked: Staff & service, property conditions & facilities
You can’t relax, all the day , Loud Noise in Construction Site, breakfast terrible, the pool is terrible, only they have a nice persons in the reception
Stayed 4 nights in Dec 2024

6/10 Okay

Laura

Travelled with group
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

2/10 Terrible

Patricio

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Sergio

Liked: Cleanliness, staff & service, amenities
No
Stayed 3 nights in Oct 2024

8/10 Good

Carlos

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
You can tell back in the days it's was a great Hotel but besides the staffing been nice and attentive. I won't actually atay that hotel again. You got be aware the have very limited to none parking and outside the local police are looking to give you a parking ticket (and none give you coins for your bills). One night we didn't have water. And I believe that place is overrated on the price of you compared to any Airbnb nearby.
Stayed 10 nights in Aug 2024

10/10 Excellent

Geoffrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property and location. The staff was knowledgeable and friendly.
Stayed 3 nights in Jun 2024

6/10 Okay

Rocio Veronica Patricio

Travelled with family and small children
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
**Soho Playa Hotel Review** Our experience at Soho Playa had several disappointing aspects. When we first arrived, there was no electricity. We had to wait in the heat, which was frustrating since all I wanted was to rest after our journey. The hotel is conveniently located just a few blocks from the beach, about a 5-minute walk, so we decided to head there. I’m not sure when the power was restored since we returned to the hotel around 8 p.m. that evening. One of the main reasons I chose this hotel was for the pool, but it was rarely clean. The hotel advertised a sky bar by the pool, which was nonexistent. During our 9-day stay, the pool was only cleaned twice, and that was because I specifically requested it. The worst experience happened on our last day. The fire alarms went off, and my son and I were terrified. The hallways were filled with thick fog, making it hard to see or breathe. We rushed out of the room, unsure of what was happening. The hotel administrator approached us and explained that they were fumigating and asked us to return to our room. However, the smoke had already started entering our room, so we had to leave and go outside to get fresh air. Although the staff apologized and admitted the fumigation was handled poorly, the situation was still unacceptable. The overuse of spray caused a lot of unnecessary panic for us and other guests. I understand mistakes happen, better management and communication could have avoid this kind of situation.
Stayed 9 nights in Aug 2024

10/10 Excellent

Shaniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was great except for the elevator as mentioned before,! It does feel like 1 million degrees in there especially in July. Great property though. Lis is great!
Stayed 4 nights in Jul 2024

10/10 Excellent

Alejandro, Bariloche

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very loud air conditioning system
Stayed 1 night in Jul 2024

10/10 Excellent

Saverio

Liked: Cleanliness, staff & service, property conditions & facilities
I had an amazing stay at SOHO. The staff is so hardworking and friendly. The manager is always trying to make the stay enjoyable. She is an incredible manager. The rooms are spacious. The air conditioner was quiet and cooled the room nicely. The hotel is close to the beach and shopping area.
Stayed 3 nights in Jul 2024

2/10 Terrible

Joe

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Horrible
Stayed 3 nights in Jun 2024

4/10 Poor

Kimberly Patricia, Elkridge

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
We have stayed here before and it was amazing, this time was was totally different! The pool was broken the entire time after asking about it for 2 day I was “promised” my the manager that it would be fixed in 2 hours needless to say it was never fixed. The maintenance man explained that the previous maintenance man quit and didn’t tell them it had broken. I explained that the manager should have never promised that it would be fixed in 2 hours if that was the case. I could have stayed at another hotel with a working pool. Then the jets in the hot tub were broken. We also lost water at one point. I understand that the hotel is under new management but until they get things fix I wouldn’t stay there again. They did offer any kind of compensation, I mean it is the end of July and almost 100 degrees and no pool!
Stayed 3 nights in Jun 2024

10/10 Excellent

Neal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is steps from 5th and 10th Avenues. It is also a short walk to the beach.
Stayed 3 nights in Jun 2024

10/10 Excellent

JENNIFER GUADALUPE

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close and easy to look around the area. Staff was very attentive and friendly. Place was always clean and fabulous.
Stayed 5 nights in Jun 2024

10/10 Excellent

Adriana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were looking for a new travel experience, far away from the all inclusive packages. This hotel was a pearl not luxury, but well maintained. Well located, close to the playa del Carmen downtown, 1 minute walk to 5th avenue. New staff of the hotel was very kind. We didn't try the breakfast, because we wanted to enjoy the typical food at restaurants, so I don't have any comment on this. The roof pool was refreshing, specially after a full day walking at 5th av. Also, beach is a 10 minutes walk. We arrived to playa del Carmen taking the ADO bus on terminal 2 of Cancun airport, it was cheaper than taking a taxi, once in playa del carmen we walked (20 minutes from turistic ADO terminal) to get to the hotel. We booked a all inclusive to Xel-ha and xelha bus picked up and dropped us at the end of the day at Plaza las Perlas (10 minutes walk). If you are looking for a more freedom trip, this is the perfect hotel. There is a construction next to the hotel, so during day, you can hear some bangs at your room, but this is normal and completely out of control of the hotel administration. If you want to try a new travel experience this is the right hotel for you ;)
Stayed 3 nights in Jun 2024

10/10 Excellent

Maria

Stayed 1 night in Jun 2024