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Aparthotel

KLR St Martin Boutique by Sercotel

Property class: 4

Photo gallery for KLR St Martin Boutique by Sercotel

Exterior
Deluxe King | View from room
Check-in/check-out kiosk
Hallway
Lobby sitting area

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Laundry room

Explore the area

View map
Calle 15 Norte between 38 and 40, Playa del Carmen, ROO, 77710
  • Place, Quinta Avenida
    ‪8 min walk‬
  • Place, Mamitas Beach
    ‪9 min walk‬
  • Place, Playa del Carmen Main Beach
    ‪11 min walk‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪48 min drive‬

Room options

View all photos for Deluxe King

Deluxe King

Deluxe King

  • 24 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Doble

Deluxe Doble

Deluxe Doble

  • 24 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite

Suite | Living area

Suite

  • 70 sq m
  • Sleeps 4
  • 2 King Beds

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About the area

Playa del Carmen

At KLR St Martin Boutique by Sercotel you'll be within just a 10-minute stroll of popular attractions like Quinta Avenida and Playa del Carmen Main Beach. Highlights at this aparthotel include a restaurant, an outdoor swimming pool and free self-parking. .You can enjoy a flat-screen TV with cable channels, and each apartment features free WiFi, a balcony and a safe. A hairdryer, free toiletries and a phone are also available. .This smoke-free aparthotel offers free WiFi in public areas, concierge services and a 24-hour front desk. Other amenities include laundry facilities, a terrace and luggage storage. On weekday mornings continental breakfast is served between 8:00 AM and noon. .Attractions within a 10-minute walk of this 4-property class Downtown Playa del Carmen aparthotel include Mamitas Beach and within 30 minutes you'll find Playacar Beach.
View more Aparthotels in Playa del CarmenOpens in a new window

What's nearby

  • Mario Villanueva Stadium Madrid - 6 min walk - 0.6 km
  • Quinta Avenida - 8 min walk - 0.7 km
  • Mamitas Beach - 9 min walk - 0.8 km
  • Playa del Carmen Main Beach - 11 min walk - 1.0 km
  • Central Square - 18 min walk - 1.5 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 45 min drive

Restaurants

  • ‪Mariskinky - ‬4 min walk
  • ‪Cafe Petit Péche - ‬2 min walk
  • ‪El Arabe - ‬3 min walk
  • ‪Pescadería y Cocktelería El Pirata - ‬2 min walk
  • ‪Moshe Cube - ‬2 min walk

About this property

KLR St Martin Boutique by Sercotel

There's a restaurant on site. Public spaces have free WiFi. An outdoor pool, a terrace, and concierge services are also featured at KLR St Martin Boutique by Sercotel. Self parking is free.

This 4-star Playa del Carmen aparthotel is smoke free.

  • 23 guestrooms or units
  • Conference rooms
  • Built in 2014
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Terrace
  • No smoking on site
  • Dining venue
KLR St Martin Boutique by Sercotel offers 23 air-conditioned accommodations with a safe and a hairdryer. Rooms open to balconies. 32-inch flat-screen televisions come with cable channels. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.

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Property amenities

Beach

  • Beach nearby

Pool/Spa

  • Outdoor pool

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Onsite parking options include a garage

Dining

  • Weekday continental breakfast available 8:00 AM to noon for a fee: MXN 90 for adults and MXN 60 for children
  • A restaurant

Bedrooms

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Living spaces

  • Window screens

Entertainment

  • 32-inch flat-screen TV with cable channels

Outdoor areas

  • Balcony
  • Terrace

Laundry

  • Laundry facilities

Work spaces

  • Meeting rooms

Comfort

  • Air conditioning

Pets

  • No pets or service animals

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)
  • Smoke-free property

Services and conveniences

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Luggage storage
  • Phone
  • Safe
  • Safe at front desk

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 23 units
  • Built in 2014

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at KLR St Martin Boutique by Sercotel

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cash Breakage deposit: MXN 1000 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately MXN 90 for adults and from MXN 60 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, debit cards and cash.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

St. Martin Boutique Hotel Playa del Carmen
St. Martin Boutique Hotel
St. Martin Boutique Playa del Carmen
St. Martin Boutique
The St Martin Playa Del Carmen
The St. Martin Boutique Hotel Aparthotel
The St. Martin Boutique Hotel Playa del Carmen
The St. Martin Boutique Hotel Aparthotel Playa del Carmen

Frequently asked questions

What is the cancellation policy at KLR St Martin Boutique by Sercotel?

KLR St Martin Boutique by Sercotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at KLR St Martin Boutique by Sercotel?

Yep, KLR St Martin Boutique by Sercotel has a free self car park.

Are there any beaches close to KLR St Martin Boutique by Sercotel?

Yep, KLR St Martin Boutique by Sercotel is a short 9-minute walk from Playa del Carmen Main Beach.

Does KLR St Martin Boutique by Sercotel have a pool?

KLR St Martin Boutique by Sercotel has an outdoor pool.

Does KLR St Martin Boutique by Sercotel serve breakfast?

Yep, continental brekkie is offered on weekdays from 8:00 AM to noon.

Is there a free airport shuttle available at KLR St Martin Boutique by Sercotel?

No, KLR St Martin Boutique by Sercotel does not offer an airport shuttle service.

Is there a bar or restaurant at KLR St Martin Boutique by Sercotel?

Yep, you can grab a meal at KLR St Martin Boutique by Sercotel's onsite restaurant.

What time are check-in & check-out at KLR St Martin Boutique by Sercotel?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at KLR St Martin Boutique by Sercotel?

No, pets and service animals are not allowed.

KLR St Martin Boutique by Sercotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 22 out of 74 reviews
Rating 8 - Good. 31 out of 74 reviews
Rating 6 - Okay. 11 out of 74 reviews
Rating 4 - Poor. 8 out of 74 reviews
Rating 2 - Terrible. 2 out of 74 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

7.0/10

Amenities

8.0/10

Property conditions & facilities

Reviews

8/10 Good

Verified traveller

Stayed 4 nights in Dec 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Helpful concierge at the desk and close to 5th Avenue, less busy end.
Stayed 8 nights in Apr 2019

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good experience

There was a girl as front desk recepcionist the night I arrive. She was nice, but seemed lost and kind of slow . Other then that really nice hotel. Good location and would stay again.
Stayed 1 night in Mar 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jan 2019

4/10 Poor

review, london

Liked: Cleanliness, room comfort
Lots of construction surrounding hotel starts early in morning, shower/water not hot, inflexible staff.
Stayed 1 night in Jan 2019

4/10 Poor

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort

Overpriced Construction site

Construction surrounding hotel- starts about 730am. No hot water in shower - warm at best. Checkin staff stick to 3pm checkin and wouldn't allow earlier checkin although rooms available. Normally if you are 2 or 3 hours early and space is available any property will allow you to checkin then. For the price paid, this place is grossly overpriced compared to alternative back street hotels. Rooms were clean and modern - that's the main plus point.
Stayed 1 night in Jan 2019

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
The desk staff at St. Martin was exceptional! Susana and Daniela know the area, are a wealth of information, and are a pleasure to deal with.
Stayed 5 nights in Dec 2018

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk girls are great. It is a nice boutique hotel.well located.great price
Stayed 7 nights in Dec 2018

10/10 Excellent

Josefine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I would like to congratulate Mr. Alfredo at the main desk. He is an outstanding employee. Manager material if you ask me!!! His English is superb and his warm and friendly attitude only added to my stay at the San Martin??? Thank you kindly!!!
Stayed 4 nights in Nov 2018

8/10 Good

Alex, Texas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice for the price

Hotel is a no frills deal but overall pretty good for the money. The decor in the front is nice although it is actually surrounded by some not so nice other buildings. Shopping area 5th street is a close walk away. Inside the room wasn't bad. Shower looked remodeled with modern style. Bed a little bit hard but sleepable. If on a budget I'd def stay here again otherwise I'd go to an all inclusive resort.
Stayed 2 nights in Mar 2018

6/10 Okay

Dunnia

Liked: Cleanliness, property conditions & facilities
Nice hotel BUT don't stay on the second floor above front desk because of the high ceilings there is a horrible echo and we got woken up early every morning by the front desk bell, phone ringing,conversations, etc. Also their hot water wasn't working for the first 2 days there which was a major issue. some of the reviews said they had breakfast cooked fresh daily which was one of the reasons we picked this hotel and that must have changed because all they had was a cold continental type breakfast. All the staff were friendly and helpful...but I would not stay there again due to those issues.
Stayed 7 nights in Jan 2018

8/10 Good

Ashley, Dallas

Liked: Cleanliness, staff & service, room comfort

Nice hotel on quiet street

This is a great hotel that is close enough to the beach for a short walk, but far enough away from the clubs and night life to have a quiet night of sleep. The staff is wonderful. Amenities were not like other hotels. They had a coffee maker and cups in our room, but no coffee. In the lobby there is an amazing coffee machine but you have to pay $25-30pesos. Not bad, and definitely worth it! Why it isn’t included though, I’m not sure. Would stay here again when I want quiet.
Stayed 1 night in Jan 2018

8/10 Good

Roberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A great positive surprise.

Never been at this hotel before even though I'm in Playa del Carmen every two weeks. It has an excellent price/quality ratio, a nice structure with nice and welcoming personnel. Room was spacious, clean and comfortable. Talking a bit in "picky mood", the only two issues have been the a/c very noisy (the "sleep" button didn't change at all the situation) and the pillow way too soft. While the first it's no longer a problem once you fall asleep, the second it's just a very personal preference so not really a general issue.
Stayed 1 night in Sep 2017

8/10 Good

Greg

Liked: Cleanliness, staff & service

Great hotel, no frills, clean and safe

This is a basic no frills hotel that is a great price, clean, safe and in a great location. If you want swank this is not the place. I enjoyed it because I spent very little time in the room and was out.

10/10 Excellent

ERICA, Carson, California

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Loved it

Everything was great absolutely no complaints except for the annoying ants that seemed to be everywhere including the bed. Room service was great and the employees all were very attentive and friendly. We loved that we were so close to Quinta Avenida and a few of the small local food spots which were better than any fancy restaurant for sure. It's not a big fancy hotel and it's not in the hotel zone but I loved that you simply parked right out front and walked in like walking in to your apartment building. No need to go through a gate like you do at the fancier resorts and the room included a fridge, safe and a stove with kitchen utensils which was awesome.

8/10 Good

Mario, San Juan, PR

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cozy hotel near 5ta Avenida

Small and cozy hotel 3 blocks away from 5th Avenue. Nice pool and cafe/restaurant.

8/10 Good

Eileen, San Diego, CA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Basic but bomb!

I would give this hotel 5 stars..not for level of niceness but for everything else. The hotel was not a high end hotel but it was very nice for what you pay for. The staff was beyond amazing and accommodating. The rooms were basic but very clean and had excellent A/C. Although the hotel was basic they had nice updated decor and a modern feel. The pool and restaurant were very nice and clean, breakfast was delicious. The hotel is off the beaten path and in a iffy neighborhood but the street to 5th ave (maybe 3 short blocks away) was well lit with brand new LED street lights. You can tell they updated the lights to make guests feel safe walking to the main drag. I can not express how great the service was well at the hotel, I am a bit of a diva, and there were humbling moments, but I honestly would consider staying here again. We were in town to plan a wedding and were trying to be economical but it ended up being just fine!

6/10 Okay

no hot water!, L

Liked: Cleanliness, staff & service, room comfort

Nice hotel, but has issues

The rooms I stayed in were simple, but clean and pleasant. The first room I was in developed a leak in my ceiling whenever the folks above me took a shower. They moved me to another room. Biggest complaint was that in 7 days there, I only managed to have one warm to hot shower, the rest were room temperature at best. While it is the tropics, I would have preferred hot water.

6/10 Okay

brent, calgary

Liked: Cleanliness, room comfort

No hot water

No hot water in shower. Pool unheated also.kitchen/bar was closed all day.

2/10 Terrible

Gary, Aurora

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly Disappointed

We could not stay there.....They overbooked the hotel and moved us to another location. No telling if it was Hotel.coms fault or theirs.....They advised Hotel.com 4 days before our arrival, but no body to talk to, so we were not advised either. Nice way to find out after a long day of travel. We were very disappointed and had to stay out of town further. Not pleased

2/10 Terrible

Verified traveller

Disliked: Staff & service, property conditions & facilities

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel close to 5th avenue, parking was easy

We had room 119. We were about surprise when the light were turn on in the hallway. Shed a lot of lights in our room. Got it of Expedia at a very good price We had problem to find it because we were looking for calle 15, between 38 to 40. It would have been more clear if the email would have said 15 avenidos, between calle 38 and 40. We would had not any doubt about the location. Thanks, Andre

8/10 Good

Marc, Guatemala

Liked: Cleanliness, staff & service, property conditions & facilities

Nice hotel

It’s a nice hotel, but a bit far away (7-9 blocks) from the beach if you decide to walk. The gentlemen that was a front desk was very helpful in giving directions, suggestions and even called a placed on our behalf.

8/10 Good

Raewyn, New zealand

Liked: Cleanliness, staff & service
Disliked: Room comfort

Modern and gr8 location.

Great place to stay for its location. Not enough towel holders and the bed was very firm. The service and helpfulness was great. There were problems with the pool and the Internet but were sorted in the end.