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Casa Azulai Puebla Hotel Boutique

Property class: 3.5

Photo gallery for Casa Azulai Puebla Hotel Boutique

A hotel facade with ornate blue and white tile patterns, wooden doors, and a balcony with wrought iron railings.
An aerial view of a courtyard with a central fountain, surrounding seating areas, and potted plants.
An interior corridor with red walls, patterned tile flooring, and a wooden ceiling.
A hotel room with a large bed, a television, a wooden ceiling, and a view of a dining area.
A rooftop terrace with a view of the city, featuring a table set with food and drinks, and a seating area with chairs and planters.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Spa
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View map
Av 2 Ote. N° 808, Centro Histórico, Puebla, PUE, 72000
  • Place, El Parian Market
    ‪1 min walk‬
  • Place, Puebla Convention Center
    ‪2 min walk‬
  • Place, Zócalo de Puebla
    ‪8 min walk‬
  • Airport, Puebla, Puebla (PBC-Hermanos Serdan Intl.)
    ‪48 min drive‬

Room options

View all photos for Standard Double Room, 2 Queen Beds

A hotel room with two beds, a nightstand, a lamp, and a telephone.

Standard Double Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

A hotel room with a bed, a sofa, a chair, a small table, and a wardrobe.

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

A bedroom with a wooden ceiling, a bed with a headboard, a nightstand, a table, and a window with curtains.

Standard Room, 1 King Bed, Non Smoking

9.4 out of 10
Exceptional
(12 reviews)
  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Double Room, 2 Queen Beds

A hotel room with two beds, a flat-screen TV, a desk, and a chair.

Standard Double Room, 2 Queen Beds

8.0 out of 10
Very good
(10 reviews)
  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Luxury Double Room

Room

Luxury Double Room

  • Sleeps 4
  • 1 Double Bed

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About the area

Puebla

Casa Azulai Puebla Hotel Boutique places you in the centre of Puebla, within just a 15-minute stroll of popular places like Zócalo de Puebla and Puebla Cathedral. Highlights at this Colonial hotel include a restaurant and in-room free WiFi. .A day of pampering at Externo can include deep-tissue massages, hot stone massages and facials. The family restaurant, Azul Raíz, is open for breakfast and lunch. Plus you'll find free Wi-Fi in public areas, a 24-hour front desk and a terrace. Cooked-to-order breakfast is available daily between 8:00 AM and 12:30 PM. .Attractions within a 10-minute drive of this 3.5-property class Puebla Historic Center hotel include Cuauhtemoc Stadium and Angelopolis Commercial Center.

What's nearby

  • El Parian Market - 1 min walk - 0.1 km
  • Puebla Convention Center - 2 min walk - 0.2 km
  • Artist Quarter - 2 min walk - 0.2 km
  • Zócalo de Puebla - 8 min walk - 0.8 km
  • Puebla Cathedral - 10 min walk - 0.9 km

Getting around

  • Puebla, Puebla (PBC-Hermanos Serdan Intl.) - 41 min drive

Restaurants

  • ‪Restaurante Casa Reyna - ‬3 min walk
  • ‪Pozolería Matamoros - ‬2 min walk
  • ‪Café & Bar Rentoy - ‬3 min walk
  • ‪Tarlets Coffee - ‬3 min walk
  • ‪Restaurante La Fonda - ‬1 min walk

About this property

Casa Azulai Puebla Hotel Boutique

There's a restaurant on site. WiFi is free in public spaces. Spa services, a terrace, and a lift are also featured at Casa Azulai Puebla Hotel Boutique.

This Colonial Puebla hotel is smoke free.

  • 1 building
  • 16 guestrooms or units
  • 3 levels
  • Built in 1890
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Wedding services available
  • Terrace
  • Lift
  • No smoking on site
  • Dining venue
Casa Azulai Puebla Hotel Boutique offers 16 air-conditioned accommodations with a safe and a hairdryer. This individually decorated and furnished accommodation includes desk chairs. Select Comfort beds feature premium bedding. 50-inch Smart televisions come with cable channels.

Bathrooms include a shower with a rainfall showerhead, and complimentary toiletries. This Puebla hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Guests can pamper themselves by indulging in the on-site spa services. Services include deep-tissue massages, hot stone massages, Swedish massages and facials.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour offsite parking (MXN 200 per day); reservations required

Food and drink

  • Daily cooked-to-order breakfast available 8:00 AM to 12:30 PM for a fee: MXN 350 to 450 for adults and MXN 350 to 450 for children
  • A restaurant

Restaurants on site

  • Azul Raíz

Conveniences

  • 24-hour front desk
  • Guidebooks

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Wedding services

Outdoors

  • Terrace

Spa

  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Ceiling hoist
  • Lever door handles
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 1890
  • Colonial architecture
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding
  • Select Comfort mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 50-inch smart TV with cable channels

Food and drink

  • Chef service
  • Restaurant dining guides

More

  • Air conditioning
  • Desk chair
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Mobile key entry
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: noon
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: MXN 300 per pet (varies based on length of stay)
  • Only dogs and cats are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.

Payment types

  • American Express
  • Mastercard

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately MXN 350 to 450 for adults and MXN 350 to 450 for children
  • Nearby parking fee: MXN 200 per day(1640 ft away; open 24 hours)
  • Pet fee: MXN 300 per pet (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a private host, not a professional engaged in trade or business. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Mastercard, American Express and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

Property Registration Number GIR090206KG2

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

Property is also known as

Casa Azulai Puebla Puebla
Casa Azulejos Puebla Hotel Boutique
Casa Azulai Puebla Hotel Boutique Hotel
Casa Azulai Puebla Hotel Boutique Puebla
Casa Azulai Puebla Hotel Boutique Hotel Puebla

Frequently asked questions

What is the cancellation policy at Casa Azulai Puebla Hotel Boutique?

Casa Azulai Puebla Hotel Boutique offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Casa Azulai Puebla Hotel Boutique?

As of 10 Oct 2026, prices found for a 1-night stay for 2 adults at Casa Azulai Puebla Hotel Boutique on 20 Oct 2026 start from NZ$331, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there a spa on site at Casa Azulai Puebla Hotel Boutique?

There's no onsite spa, but this property does offer services like facials as well as Swedish massages.

Does Casa Azulai Puebla Hotel Boutique serve breakfast?

Yeah, cooked-to-order brekkie is on offer daily between 8:00 AM and 12:30 PM.

Is there a free airport shuttle available at Casa Azulai Puebla Hotel Boutique?

No, Casa Azulai Puebla Hotel Boutique does not offer an airport shuttle service.

Is there a bar or restaurant at Casa Azulai Puebla Hotel Boutique?

Yep, you can grab a meal at Casa Azulai Puebla Hotel Boutique's onsite restaurant that serves breakfast and lunch.

What time are check-in & check-out at Casa Azulai Puebla Hotel Boutique?

Check-in begins at 3:00 PM. Check-out time is noon.

Casa Azulai Puebla Hotel Boutique Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 190 out of 252 reviews
Rating 8 - Good. 46 out of 252 reviews
Rating 6 - Okay. 13 out of 252 reviews
Rating 4 - Poor. 2 out of 252 reviews
Rating 2 - Terrible. 1 out of 252 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was excellent and very helpful. Great!
Stayed 9 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel in a perfect location in downtown Puebla near the Cathedral and other attractions. Very clean and well appointed, would stay again, no doubt. The staff was very helpful and welcoming.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room is spacious.
Stayed 3 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay, We had the suit. Hotel parking pay extra and will be better if choose other place.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful rooms
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff of the hotel and wonderful place to stay. Next to the oldest market and art street within walking distance to everywhere in historical centre. We were “lucky” to be there exactly when the heavy rain happened, which was last time that strong almost 100 years ago. Unfortunately the hotel was flooded and the management did great job to move us to Hilton for the another 4 nights we should stay in Puebla. I am very gratefull for their kind help! And I hope they will renovate such a beautiful hotel fast ✨
Stayed 7 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Great location and friendly staff. We would definitely return for another stay.
Stayed 6 nights in Oct 2025
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
The property was close to the main square and within walking distance of the cathedral. It is a no thrills hotel. The hotel is a colonial house converted into a hotel. The rooms are spacious and clean. The hotel needs maintenance. Some of the furniture is old and needs to be replaced. It is a hotel to sleep and then visit puebla. The staff was very nice. The breakfast was simple and okay. There are less expensive and better places to wat.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
The hotel is beautiful inside and the room was very large and clean.
Stayed 4 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities
Very comfortable room, very clean, the staff are super nice and respectful Hotel is only a couple of blocks from the main park (zocalo) and lots of restaurants and shops I would stay here again and highly recommend it
Stayed 3 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Great job renovating an historic building. Only 16 rooms nicely done. Close walk to centro historico. Lots of coffee shops and restaurants close by. Safe area. Relatively quiet. Nice beds and pillows.
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Property was clean and staff was friendly.
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities
This was a quiet hotel within walking distance of the Zocalo. The staff was super friendly and helpful. The rooms were spacious and and beautifully decorated in the traditional style of Puebla.
Stayed 6 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No parking space available. But the property is very nice and clean. we used Uber. The HOTEL sign was very small, excellent place to relax and walking distance to all the center/ Downtown.
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location everything within a walking distance, nice cozy hotel, friendly staff.
Stayed 3 nights in Jul 2024
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
very clean rooms. very friendly and helpful staff. very good restaurant. close to downtown
Stayed 7 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to walk to the historic center.
Stayed 5 nights in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean and quiet. People were amazing, very nice and always willing to help!
Stayed 6 nights in Nov 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful boutique hotel
Stayed 3 nights in Nov 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was really nice, loved the Hotel.
Stayed 4 nights in Mar 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay. Very clean and convenient!!!
Stayed 2 nights in Jan 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was fast and easy friendly staff
Stayed 1 night in Aug 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed our stay immensely. The beds were very comfortable and everything was clean. On the other hand,
Stayed 3 nights in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
yes
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent breakfast options including a large complimentary buffet on our last day. Good location for all sites in the historic central area.
Stayed 3 nights in Mar 2024