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Hotel Gilfer

3.0 star property
Hotel with 2 restaurants, steps from Zócalo de Puebla

Photo gallery for Hotel Gilfer

Reception
2 restaurants, breakfast, lunch, dinner served; international cuisine
Exterior
Meeting facility
Daily continental breakfast (MXN 200 per person)

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Air conditioning
  • Breakfast available
  • Room service
  • Laundry
  • 24/7 front desk

Explore the area

View map
Av 2 Oriente #11, Colonia Centro, Entre 5 de mayo y 2 Norte, Puebla, PUE, 72000
  • Zócalo de Puebla
    ‪2 min walk‬
  • Puebla Cathedral
    ‪3 min walk‬
  • Puebla Convention Center
    ‪8 min walk‬
  • Puebla, Puebla (PBC-Hermanos Serdan Intl.)
    ‪31 min drive‬

Room options

View all photos for Standard Room

Standard Room

Standard Room

9.4 out of 10
Exceptional
(24 reviews)

Highlights

Air conditioning
Plasma TV
Private bathroom
Free bottled water
Cable channels
In-room safe
Daily housekeeping
Desk
  • Sleeps 4
  • 2 Double Beds

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About the area

Puebla

Hotel Gilfer puts you in the heart of Puebla, steps from Zócalo de Puebla and within a 10-minute stroll of Puebla Cathedral. Highlights at this hotel include 2 restaurants and in-room free WiFi. .The restaurant, El Pasaje, serves international cuisine and is open for breakfast, lunch and dinner. At the hotel's own lounge bar, you can stop for a drink. Other amenities include free Wi-Fi in public areas and laundry facilities. Each morning continental breakfast is served between 8:00 AM and 11:00 AM. .Attractions within a 10-minute drive of this 3-property class Puebla Historic Center hotel include Angelopolis Commercial Center and Cuauhtemoc Stadium.

What's nearby

  • Zócalo de Puebla - 2 min walk - 0.2 km
  • Puebla Cathedral - 3 min walk - 0.3 km
  • Puebla Convention Center - 8 min walk - 0.8 km
  • Centro Expositor - 5 min drive - 2.7 km
  • Angelopolis Commercial Center - 7 min drive - 5.6 km

Getting around

  • Puebla–Cholula Tourist Train Terminal - 8 min drive
  • Puebla, Puebla (PBC-Hermanos Serdan Intl.) - 43 min drive

Restaurants

  • ‪Starbucks - ‬1 min walk
  • ‪Antigua Taquería La Oriental - ‬1 min walk
  • ‪El Globo - ‬2 min walk
  • ‪Vips - ‬1 min walk
  • ‪El Pasaje - ‬1 min walk

About this property

Hotel Gilfer

Hotel with 2 restaurants, steps from Zócalo de Puebla
There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. A business centre and 2 meeting rooms are available.

WiFi is free in public spaces. Hotel Gilfer also features tour/ticket assistance, concierge services, and laundry facilities.

This 3-star Puebla hotel is smoke free.

  • 92 guestrooms or units
  • 2 dining venues
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Lift
  • No smoking on site
  • Bar or lounge
Hotel Gilfer offers 92 air-conditioned accommodations with a safe and complimentary bottles of water. 32-inch plasma televisions come with cable channels. Bathrooms include a bath.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Languages

English

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily continental breakfast available 8:00 AM to 11:00 AM for a fee: MXN 200 per person
  • 2 restaurants
  • A bar/lounge

Restaurants on site

  • El Pasaje

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 2 meeting rooms
  • Business centre

Accessibility

  • Lift

More

  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bathroom

  • Bathtub
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch plasma TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 1:00 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Gilfer

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately MXN 200 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard and American Express. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Gilfer Hotel
Gilfer Puebla
Hotel Gilfer
Hotel Gilfer Puebla
Gilfer
Hotel Gilfer Hotel
Hotel Gilfer Puebla
Hotel Gilfer Hotel Puebla

Frequently asked questions

What is the cancellation policy at Hotel Gilfer?

Hotel Gilfer offers free cancellation on select room rates. Check out the cancellation policy for more info.

Does Hotel Gilfer serve breakfast?

Yeah, continental breakfast is on offer daily between 8:00 AM and 11:00 AM.

Is there a free airport shuttle available at Hotel Gilfer?

No, Hotel Gilfer does not offer an airport shuttle service.

Is there a bar or restaurant at Hotel Gilfer?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Hotel Gilfer?

Check-in begins at 2:00 PM. Check-out time is 1:00 PM.

Are pets allowed at Hotel Gilfer?

No, pets and service animals are not allowed.

Hotel Gilfer Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 271 out of 642 reviews
Rating 8 - Good. 241 out of 642 reviews
Rating 6 - Okay. 82 out of 642 reviews
Rating 4 - Poor. 29 out of 642 reviews
Rating 2 - Terrible. 19 out of 642 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.8/10

Amenities

8.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Emilio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

gilles

Liked: Cleanliness, staff & service, property conditions & facilities
More quiet on street side.
Stayed 2 nights in Jan 2025

10/10 Excellent

Maria Isabel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2024

8/10 Good

Marcus Robert, San Miguel De Allende

Liked: Cleanliness, staff & service, property conditions & facilities
Ccc
Stayed 1 night in Jun 2024

6/10 Okay

Tri

The internet did not work the whole time. The mainstreet can be very noise.
Stayed 3 nights in May 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2024

4/10 Poor

Jimmy

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
It was in a good area , the cathedral is walking distance staff isn’t the friendliest , a bit of an attitude
Stayed 1 night in Feb 2024

6/10 Okay

Douglas

Stayed 3 nights in Jan 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Simple & old but clean & comfortable enough for the price. Good location. Nice view of the Cathedral. Staff were friendly although language was difficult.
Stayed 3 nights in Oct 2023

2/10 Terrible

Javier

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

WORST EXPERIENCE GILFER HOTEL

I contracted Covid the afternoon I arrived after I tested. I notified the cleaning staff not to enter to protect her. I wasn't ill but I had tested positive. I would go out to pick up my food or eat at an outdoor restaurant. The manager told me I would have to leave! I would have to go to my families home (I'm on vacation. I have no family there) or she would call the police to remove me or an ambulance to take me to the hospital. I had already gone to the hospital to confirm my self test and was seen by a physician who told me I tested positive but had no medical issues. Two days later I went to another hospital and saw a Pulmonary specialist who requested a scan of my lungs and said the same thing. I am vaccinated. I contracted Covid, however, I was not sick. She then asked me to see my medical records so she could view them. I declined. This was the WORST experience in my travels I have ever experienced. I will NEVER visit the city again. I contacted the Secretaría de Salud who advised me that it was illegal for anyone to demand to view the medical records of someone. I stayed until my departure date and have not and will not return
Stayed 7 nights in Aug 2023

8/10 Good

olga

Stayed 1 night in Aug 2023

10/10 Excellent

Ralph, Johns Island

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is very friendly and accommodating! Thank you!
Stayed 7 nights in Aug 2023

10/10 Excellent

Robert

Stayed 2 nights in Jan 2023

10/10 Excellent

Ana

Travelled with group
Liked: Cleanliness, staff & service
The hotel is in an excellent location near the zocalo.
Stayed 5 nights in Jun 2023

8/10 Good

Rose

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Puebla

Service was excellent. Clean and walking distance to Zocalo 2min. Starbucks and a Pharmacy with Dr office on the corner. Tours by Toribus available at Zocalo. Catedral and many restaurants and shopping walking distance. Calle de Los dulces. Also a street full of Talavera items, Los Sapos, Barrio del Artista Most of all you will feel safe
Cemita
Pozole
Stayed 8 nights in May 2023

4/10 Poor

Edward

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
Shower and sink took a long time to drain. Toilet clogged easily and spilled over. Maintenance came promptly and unclogged it, however refused to provide cleaning/disinfectant products as he said since there was no smell, it wasn't a problem. The provided shampoo did not lather. The location is downtown which is great for tourism, however the cathedral bells ring multiple times an hour not stopping throughout the night. The bells would continuous wake us up and we could hear the neighbours also waking up as the walls were very thin. Regular cleaning staff and front desk personnel were nice and friendly.

10/10 Excellent

Edgar, San Diego

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location. Not even a block away from Zocalo. The installations are great and has a restaurant downstairs. Oxxo convenient store, pharmacy and shoppings super closed by.
Stayed 3 nights in Sep 2022

10/10 Excellent

Yessica

Stayed 2 nights in Sep 2022

6/10 Okay

Edward

Stayed 1 night in Sep 2022

8/10 Good

Antonio, Downey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What I liked about this place was its location. Museums, historical sites, great restaurants, shopping places, all were within walking distance. The hotel itself has a great restaurant that offers a wide variety of typical regional dishes. The things I "did not like "about this hotel is the noise that you could hear from the traffic, but believe its minimal. Over all for me this was a great place and the cost is very affordable.
Stayed 7 nights in Jun 2022

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Feb 2022

6/10 Okay

Emily

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
This was a great location rooms were clean and staff doing covid precautions and housekeeping staff were great. There were a lot of things broken and falling apart and the beds were really hard and difficult to sleep on. The first day the shower didnt work at all the housekeeping staff came and shook the minerals around in the shower head until some water came out, but that is the kind of fix for everything there. Half my window was replaced with wood and the track for the wooden blind was broken so it was impossible to close at night... great location and it was great once but lots of things were falling apart and the beds were really uncomfortable
Stayed 5 nights in Dec 2021

8/10 Good

David

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Convenient and cost effective

Very convenient location and good value as i booked very last minute. WiFi a bit slow though
Stayed 1 night in Dec 2021

10/10 Excellent

Javier

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Una noche

Todo fue perfecto for una noche que nost quedamos.
Stayed 1 night in Jun 2021

4/10 Poor

Luis A

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Charged twice

I was charged twice. I showed hotel my reservation stating I prepaid and they did not believe me.
Stayed 2 nights in Oct 2020