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Hotel Gilfer Puebla Centro Histórico

4.0 star property

Photo gallery for Hotel Gilfer Puebla Centro Histórico

Front of property
A balcony with a metal railing, a sliding glass door, and a bed with a beige blanket.
A bedroom with a large window overlooking a historic cathedral and a modern building.
A dining area with tables set for multiple guests, featuring a mix of red and white tablecloths and wooden chairs.
A hallway with a black tiled wall and the name 'LA JOYA' in gold letters.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Breakfast included
  • Free Wi-Fi
  • Air-conditioning
  • Business services
  • Bar

Explore the area

View map
Av 2 Oriente #11, Colonia Centro, Entre 5 de mayo y 2 Norte, Puebla, PUE, 72000
  • Place, Zócalo de Puebla
    ‪2 min walk‬
  • Place, Puebla Cathedral
    ‪3 min walk‬
  • Place, Puebla Convention Center
    ‪8 min walk‬
  • Airport, Puebla, Puebla (PBC-Hermanos Serdan Intl.)
    ‪51 min drive‬

Room options

View all photos for Habitación estandar (2 mat)

A hotel room with two beds, a nightstand with a lamp, and a wall-mounted phone.

Habitación estandar (2 mat)

9.4 out of 10
Exceptional
(30 reviews)
  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Habitación estandar (1 mat + 1 ind)

A room with two beds, each with striped bedding, a nightstand with a lamp, and a small drawer.

Habitación estandar (1 mat + 1 ind)

  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed OR 1 Single Bed
  • Free Wi-Fi

View all photos for Habitación estandar (3 ind)

A room with two beds, a wooden wardrobe, a purple wall, and an air conditioning unit.

Habitación estandar (3 ind)

  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed OR 3 Single Beds
  • Free Wi-Fi

View all photos for Habitación estandar (1 mat + 2 ind)

A hotel room with a wooden desk, a laptop, a chair, a television mounted on the wall, and a bed with a headboard.

Habitación estandar (1 mat + 2 ind)

  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed OR 2 Single Beds and 1 Double Bed
  • Free Wi-Fi

View all photos for Habitación estandar (2 mat + 1 ind)

A bedroom with a wooden desk, a chair, a bed, and a television on the wall.

Habitación estandar (2 mat + 1 ind)

  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds OR 1 Single Bed
  • Free Wi-Fi

View all photos for Habitación estandar ( 1 mat)

A bedroom with a large bed, a nightstand, and a headboard with a grid design.

Habitación estandar ( 1 mat)

  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Habitación ejecutiva (1 kin)

A hotel room with a large bed, a wooden headboard, a chair, a desk, and a window with curtains.

Habitación ejecutiva (1 kin)

  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Habitación ejecutiva (2 mat)

A hotel room with two beds, a city view, and a painting on the wall.

Habitación ejecutiva (2 mat)

  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Habitación ejecutiva (2 mat + 1 ind)

A hotel room with two beds, a wooden headboard, a nightstand, and a view of a cityscape through a large window.

Habitación ejecutiva (2 mat + 1 ind)

  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds OR 1 Single Bed
  • Free Wi-Fi

View all photos for Suite (1 kin)

A modern bedroom with a large bed, two bedside tables, a wooden headboard, and a sliding glass door leading to a balcony.

Suite (1 kin)

  • City view
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed
  • Free Wi-Fi

View all photos for Suite (2 mat)

Two single beds with beige bedding in a room with wooden flooring and a wooden accent wall.

Suite (2 mat)

  • City view
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

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About the area

Puebla

Hotel Gilfer Puebla Centro Histórico puts you in the heart of Puebla, steps from Zócalo de Puebla and within a 10-minute stroll of Puebla Cathedral. Highlights at this hotel include indoor private hot tubs, free WiFi and plasma TVs. .The restaurant, El Pasaje, serves international cuisine and is open for breakfast, lunch and dinner. At the hotel's own lounge bar, you can stop for a drink. Business amenities include 2 meeting rooms and a business centre. Other amenities include 2 restaurants and free Wi-Fi in public areas. Each morning free full breakfast is offered between 7:30 AM and noon. .Attractions within a 10-minute drive of this 4-property class Puebla Historic Center hotel include Angelopolis Commercial Center and Cuauhtemoc Stadium.

What's nearby

  • Zócalo de Puebla - 2 min walk - 0.2 km
  • Puebla Cathedral - 3 min walk - 0.3 km
  • El Parian Market - 5 min walk - 0.5 km
  • Artist Quarter - 7 min walk - 0.6 km
  • Puebla Convention Center - 8 min walk - 0.8 km

Getting around

  • Puebla–Cholula Tourist Train Terminal - 5 min drive
  • Puebla, Puebla (PBC-Hermanos Serdan Intl.) - 42 min drive

Restaurants

  • ‪Vittorio's - ‬3 min walk
  • ‪Starbucks - ‬1 min walk
  • ‪McDonald's - ‬1 min walk
  • ‪Vips - ‬1 min walk
  • ‪Restaurante Hotel Royalty - ‬2 min walk

About this property

Hotel Gilfer Puebla Centro Histórico

There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. WiFi is free in public spaces.

A business centre and 2 meeting rooms are available. The business-friendly Hotel Gilfer Puebla Centro Histórico also features tour/ticket assistance, concierge services, and laundry facilities.

This 4-star Puebla hotel is smoke free.

  • 92 guestrooms or units
  • 2 dining venues
  • Full breakfast (free)
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Lift
  • No smoking on site
  • Bar or lounge
Hotel Gilfer Puebla Centro Histórico offers 92 air-conditioned accommodations with indoor private hot tubs and a safe. 32-inch plasma televisions come with cable channels. Bathrooms include a combined bath/shower unit with in-room jetted baths, a rainfall showerhead and a hydromassage showerhead. Bathrooms are also outfitted with complimentary toiletries and hairdryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Free full breakfast available daily 7:30 AM to noon
  • 2 restaurants
  • A bar/lounge

Restaurants on site

  • El Pasaje

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 2 meeting rooms
  • Business centre

Accessibility

  • Hardwood flooring in room
  • Lift (150 centimetre wide door)

More

  • Ballroom
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Jetted bathtub
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch plasma TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Mini-fridge

More

  • Air conditioning
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property enforces quiet hours from 10:00 PM to 7:00 AM
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
On-site parties or group events are strictly prohibited
Long-term renters welcome
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. No on-site parking is available. This property accepts Visa, Mastercard, American Express and cash. On-site parties or group events are strictly prohibited. Long-term renters welcome. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation.

We should mention

  • Please note that clothing is optional at Hotel Gilfer Puebla Centro Histórico.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Gilfer Hotel
Gilfer Puebla
Hotel Gilfer
Hotel Gilfer Puebla
Gilfer
Hotel Gilfer Hotel
Hotel Gilfer Puebla
Hotel Gilfer Hotel Puebla

Frequently asked questions

What makes Hotel Gilfer Puebla Centro Histórico a romantic place to stay?

A lounge bar, plus Hot tubs in the guestrooms, help set the scene for a romantic weekend at Hotel Gilfer Puebla Centro Histórico.

Are there hot tubs in the rooms at Hotel Gilfer Puebla Centro Histórico?

Yep, all rooms come with private hot tubs.

Does Hotel Gilfer Puebla Centro Histórico serve breakfast?

Yeah, free full brekkie is on offer daily between 7:30 AM and noon.

Is there a free airport shuttle available at Hotel Gilfer Puebla Centro Histórico?

No, Hotel Gilfer Puebla Centro Histórico does not offer an airport shuttle service.

Is there a bar or restaurant at Hotel Gilfer Puebla Centro Histórico?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Hotel Gilfer Puebla Centro Histórico?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Hotel Gilfer Puebla Centro Histórico?

No, pets are not allowed.

Hotel Gilfer Puebla Centro Histórico Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 298 out of 695 reviews
Rating 8 - Good. 257 out of 695 reviews
Rating 6 - Okay. 85 out of 695 reviews
Rating 4 - Poor. 32 out of 695 reviews
Rating 2 - Terrible. 23 out of 695 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.0/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Claudia

Liked: Cleanliness, amenities
Staff was friendly an rooms were clean
Stayed 1 night in Jan 2026
Verified

8/10 Good

Martin

Liked: Cleanliness, staff & service, amenities
Lots of nearby shopping and was close to a lot popular tourist attractions. The center was only 3 minute walk and the hotel had a great view of the church.
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and friendly space. Great turistic places
Stayed 3 nights in Jun 2025
Verified

10/10 Excellent

Miguel

Liked: Cleanliness, staff & service, amenities
Everything was clean. I was very comfortable.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Ana

Liked: Cleanliness, staff & service
The hotel is in an excellent location near the zocalo.
Stayed 5 nights in Jun 2023
Verified

10/10 Excellent

ana lilia

Liked: Cleanliness, amenities, property conditions & facilities
Excelente
Stayed 1 night in May 2025
Verified

8/10 Good

Sebastian

Liked: Cleanliness, staff & service, property conditions & facilities
It’s a good place to do a ENARM
Stayed 2 nights in Sep 2024
Verified

10/10 Excellent

Ralph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is very friendly and accommodating! Thank you!
Stayed 7 nights in Aug 2023
Verified

10/10 Excellent

gilles

Liked: Cleanliness, staff & service, property conditions & facilities
More quiet on street side.
Stayed 2 nights in Jan 2025
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Simple & old but clean & comfortable enough for the price. Good location. Nice view of the Cathedral. Staff were friendly although language was difficult.
Stayed 3 nights in Oct 2023
Verified

10/10 Excellent

Edgar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location. Not even a block away from Zocalo. The installations are great and has a restaurant downstairs. Oxxo convenient store, pharmacy and shoppings super closed by.
Stayed 3 nights in Sep 2022
Verified

4/10 Poor

Jimmy

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
It was in a good area , the cathedral is walking distance staff isn’t the friendliest , a bit of an attitude
Stayed 1 night in Feb 2024
Verified

8/10 Good

Rose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Puebla

Service was excellent. Clean and walking distance to Zocalo 2min. Starbucks and a Pharmacy with Dr office on the corner. Tours by Toribus available at Zocalo. Catedral and many restaurants and shopping walking distance. Calle de Los dulces. Also a street full of Talavera items, Los Sapos, Barrio del Artista Most of all you will feel safe
Cemita
Pozole
Stayed 8 nights in May 2023
Verified

8/10 Good

Marcus Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Ccc
Stayed 1 night in Jun 2024
Verified

6/10 Okay

Tri

The internet did not work the whole time. The mainstreet can be very noise.
Stayed 3 nights in May 2024
Verified

4/10 Poor

Edward

Disliked: Cleanliness, property conditions & facilities
Shower and sink took a long time to drain. Toilet clogged easily and spilled over. Maintenance came promptly and unclogged it, however refused to provide cleaning/disinfectant products as he said since there was no smell, it wasn't a problem. The provided shampoo did not lather. The location is downtown which is great for tourism, however the cathedral bells ring multiple times an hour not stopping throughout the night. The bells would continuous wake us up and we could hear the neighbours also waking up as the walls were very thin. Regular cleaning staff and front desk personnel were nice and friendly.
Verified

2/10 Terrible

Javier

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

WORST EXPERIENCE GILFER HOTEL

I contracted Covid the afternoon I arrived after I tested. I notified the cleaning staff not to enter to protect her. I wasn't ill but I had tested positive. I would go out to pick up my food or eat at an outdoor restaurant. The manager told me I would have to leave! I would have to go to my families home (I'm on vacation. I have no family there) or she would call the police to remove me or an ambulance to take me to the hospital. I had already gone to the hospital to confirm my self test and was seen by a physician who told me I tested positive but had no medical issues. Two days later I went to another hospital and saw a Pulmonary specialist who requested a scan of my lungs and said the same thing. I am vaccinated. I contracted Covid, however, I was not sick. She then asked me to see my medical records so she could view them. I declined. This was the WORST experience in my travels I have ever experienced. I will NEVER visit the city again. I contacted the Secretaría de Salud who advised me that it was illegal for anyone to demand to view the medical records of someone. I stayed until my departure date and have not and will not return
Stayed 7 nights in Aug 2023
Verified

4/10 Poor

Alma

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
Lo que observé es que el personal de recepción parecía que estaban de mal humor, no daban buena información o trato, no tenían lista la documentación de cuando se hace una reservación a través de internet y tampoco sabían si ya estaba pagado o no, muy mal la verdad, aparte de que yo solicité desde el momento de la reservación que se pudiera acceder antes de las 3pm porque llegaría temprano, y no me lo permitieron, porque ni siquiera sabían que había una reservación, no revisaron nada y la recepcionista nada de amable. La habitación no tenía toallas de mano, poco papel higiénico, y pues está vez fue una mala experiencia. Ojalá mejoren en la atención y eficiencia en cuanto al personal de recepción. Gracias
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Constantino Raymundo Cortés

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
si, si cumplio mis espectativas .muchas gracias.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Teresita deJesus

Liked: Cleanliness, staff & service, amenities
La habitación limpia y confortable, el personal muy amable, excelente ubicación
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

David

La habitación muy limpia y el personal muy amable
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Claudia

Liked: Cleanliness
Todo perfecto
Stayed 1 night in Dec 2025
Verified

8/10 Good

Javier

Liked: Cleanliness
La habitación bien, personal amable, elevador le falta mantenimiento
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Alma

Liked: Cleanliness, amenities, property conditions & facilities
SU PERSONAL MUY AMABLES
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Martha

Liked: Cleanliness, amenities, property conditions & facilities
La habitación estaba muy limpia y el personal de recepción fue muy amable
Stayed 1 night in Nov 2025