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Grand Residences Riviera Cancún All Inclusive

5.0 star property
Beachfront hotel with 3 restaurants and 3 outdoor pools

Photo gallery for Grand Residences Riviera Cancún All Inclusive

3 outdoor pools, pool umbrellas, pool loungers
View from property
Microwave, espresso maker
Exterior
3 restaurants, breakfast, lunch, dinner served; international cuisine

Reviews

9.4 out of 10
Exceptional

Popular amenities

The current price is NZ$914
includes taxes & fees
8 Nov - 9 Nov

Explore the area

View map
Blvd. El Cid, Unidad 28 y 29, SM 3, Mz 20, Lote 01, Puerto Morelos, QROO, 77580
  • Place, Puerto Morelos Town Square
    ‪8 min drive‬
  • Place, Ojo de Agua Beach
    ‪8 min drive‬
  • Place, Puerto Morelos Beach
    ‪17 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪46 min drive‬

Room options

View all photos for Junior Suite with Jacuzzi

Premium bedding, minibar, in-room safe, desk

Junior Suite with Jacuzzi

9.2 out of 10
Wonderful
(19 reviews)

Highlights

Furnished balcony
Soundproofed
Private indoor hot tub
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
Plasma TV
  • 49 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite King Bed

Junior Suite King Bed

Junior Suite King Bed

10.0 out of 10
Exceptional
(33 reviews)

Highlights

Furnished balcony
Soundproofed
Private indoor hot tub
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
Fridge
  • 48 sq m
  • Resort view
  • Sleeps 3
  • 1 King Bed and 1 Twin Murphy Bed

View all photos for Master Suite

Premium bedding, minibar, in-room safe, desk

Master Suite

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Soundproofed
Private indoor hot tub
Air conditioning
Connecting rooms available
Free cots/infant beds
  • 132 sq m
  • 1 bedroom
  • Resort view
  • Sleeps 5
  • 1 King Bed and 3 Twin Murphy Beds

View all photos for Room

Room

Room

9.8 out of 10
Exceptional
(9 reviews)

Highlights

Furnished balcony
Soundproofed
Private indoor hot tub
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
Plasma TV
  • 48 sq m
  • Beach view
  • Sleeps 3
  • 1 King Bed and 1 Twin Murphy Bed

View all photos for Elite Suite

Premium bedding, minibar, in-room safe, desk

Elite Suite

10.0 out of 10
Exceptional
(1 review)

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Soundproofed
Private indoor hot tub
Air conditioning
Connecting rooms available
Free cots/infant beds
  • 132 sq m
  • 1 bedroom
  • Beach view
  • Sleeps 5
  • 1 King Bed and 3 Twin Murphy Beds

View all photos for Family Suite, 2 Bedrooms

Family Suite, 2 Bedrooms

Family Suite, 2 Bedrooms

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Soundproofed
Private indoor hot tub
Air conditioning
Connecting rooms available
Free cots/infant beds
  • 223 sq m
  • 2 bedrooms
  • Resort view
  • Sleeps 8
  • 2 King Beds and 4 Twin Murphy Beds

View all photos for Family Suite, 2 Bedrooms, Beach View

47-inch plasma TV with cable channels, TV, DVD player

Family Suite, 2 Bedrooms, Beach View

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Soundproofed
Private indoor hot tub
Air conditioning
Connecting rooms available
Free cots/infant beds
  • 223 sq m
  • 2 bedrooms
  • Beach view
  • Sleeps 8
  • 2 King Beds, 3 Twin Murphy Beds and 1 Double Bed

View all photos for Family Suite, 3 Bedrooms

Family Suite, 3 Bedrooms

Family Suite, 3 Bedrooms

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Soundproofed
Private indoor hot tub
Air conditioning
Connecting rooms available
Free cots/infant beds
  • 281 sq m
  • 3 bedrooms
  • Resort view
  • Sleeps 10
  • 2 King Beds, 4 Twin Murphy Beds and 2 Double Beds

View all photos for Family Suite, 3 Bedrooms, Beach View

Premium bedding, minibar, in-room safe, desk

Family Suite, 3 Bedrooms, Beach View

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Soundproofed
Private indoor hot tub
Air conditioning
Connecting rooms available
Free cots/infant beds
  • 281 sq m
  • 3 bedrooms
  • Beach view
  • Sleeps 10
  • 2 King Beds, 3 Twin Murphy Beds and 3 Double Beds

View all photos for Suite, 1 Bedroom, Private Pool

Suite, 1 Bedroom, Private Pool | Terrace/patio

Suite, 1 Bedroom, Private Pool

7.6 out of 10
Good
(4 reviews)

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Soundproofed
Private pool
Private indoor hot tub
Air conditioning
Connecting rooms available
  • 291 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 3 Twin Murphy Beds

About the area

Puerto Morelos

A luxury stay in Puerto Morelos awaits you at Grand Residences Riviera Cancún All Inclusive. You'll be within a 20-minute walk of Arrecife de Puerto Morelos National Park and 3.7 km (2.3 mi) from Puerto Morelos Artists’ Cooperative. Highlights at this all-inclusive hotel include 3 restaurants, 3 outdoor swimming pools and a full-service spa. .A pampering day can include hot stone massages and beachside massages along with facials, body treatments and aromatherapy. The restaurant, El Faro Grill, serves international cuisine and is open for breakfast, brunch, lunch and dinner. Lobby Cafe and Bar is the hotel's own lobby lounge. Spend the day at the beach where you'll find sunloungers, and enjoy the 2 outdoor tennis courts and free kids' club. 1507 square feet (140 square metres) of event facilities include a meeting room and a conference centre, and other business amenities include a business centre. Other amenities include free Wi-Fi in public areas, a gym and a hot tub. There's also free valet parking, along with the convenience of a free airport shuttle. .Attractions within a 15-minute drive of this 5-property class Puerto Morelos hotel include Puerto Morelos Town Square and Puerto Morelos Beach.

What's nearby

  • Puerto Morelos Town Square - 8 min drive - 3.9 km
  • Ojo de Agua Beach - 8 min drive - 3.9 km
  • Puerto Morelos Beach - 17 min drive - 7.8 km
  • Monumento Ruta de los Cenotes - 18 min drive - 8.4 km
  • Dr. Alfredo Barrera Marin Botanical Garden - 23 min drive - 9.5 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 30 min drive

Restaurants

  • ‪Ile De France - ‬18 min walk
  • ‪La Alhambra - ‬15 min walk
  • ‪Zan-Za Bar - ‬18 min walk
  • ‪A'akat - ‬18 min walk
  • ‪Trattoria D'Gulio - ‬17 min walk

About this property

Grand Residences Riviera Cancún All Inclusive

Beachfront hotel with 3 restaurants and 3 outdoor pools
Grand Residences Riviera Cancún All Inclusive is an all-inclusive hotel. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Spend the day at the beach and work on your tan with sunloungers (chaise longues) or relax in the shade with umbrellas. At Grand Residences Riviera Cancún All Inclusive, you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 3 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 3 bars/lounges, a beach bar and a poolside bar. A computer station is on site and WiFi is free in public spaces. This all-inclusive hotel also offers a complimentary children's club, a children's pool and outdoor tennis courts. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 5-star Puerto Morelos hotel.

  • 144 guestrooms or units
  • 5 levels
  • 7 buildings
  • 3 dining venues
  • 3 bars or lounges
  • 1507 sq ft of conference space
  • 140 sq. m of conference space
  • Built in 2013
  • Deli
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference centre
  • Business facilities
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Corner/local shop
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • ATM
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar on the beach
  • Bar by the pool
  • Swim-up bar
Grand Residences Riviera Cancún All Inclusive offers 144 accommodations with indoor private hot tubs and iPod docking stations. Rooms open to furnished balconies. Beds feature premium bedding. 47-inch plasma televisions come with cable channels and DVD players. Microwaves, espresso makers and minibars are provided. Bathrooms include a separate bath and shower with a rainfall showerhead, bathrobes, slippers and designer toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and laptop-compatible safes, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottles of water and a hairdryer. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Guests can pamper themselves with a trip to the on-site spa, which has 2 treatment rooms. Massages are available on the beach and in the spa. Other services include hot stone massages, facials and body treatments. A variety of treatment therapies are provided, including aromatherapy.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour free return airport shuttle on request
  • Free self parking on site
  • Free valet parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • 3 bars/lounges
  • 3 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • El Faro Grill
  • Flor de Canela
  • Heaven Beach Bar
  • Lobby Cafe and Bar
  • Pool Bar

Things to do

  • 2 outdoor tennis courts
  • 3 outdoor pools
  • Arcade/game room
  • Bicycle tours
  • Children's pool
  • Free children's club
  • Full-service spa
  • Gym
  • Hot tub
  • Playground

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Children's games
  • Children's pool
  • Children's toys
  • DVD player
  • Free children's club
  • Free supervised activities for children
  • Grocery/convenience store
  • In-room babysitting
  • In-room cot
  • In-room microwave
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre (1,507 square foot of space)
  • Meeting room

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • In a regional park
  • On the beach
  • On the waterfront
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 2 treatment rooms
  • Aromatherapy
  • Facials
  • Hot stone massages
  • Manicures/pedicures

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift
  • Wheelchair-accessible parking

More

  • 5 floors
  • 7 buildings
  • At least 80% lighting from LEDs
  • Built in 2013
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 47-inch plasma TV with cable channels
  • DVD player
  • IPod dock

Food and drink

  • 24-hour room service
  • Champagne service
  • Espresso maker
  • Free bottled water
  • Microwave
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Early check-in subject to availability
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 25

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Guests will receive an email within 2 weeks before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.
Guests who require airport shuttle pickup service must contact the property at least 48 hours in advance with their arrival details.
Guests with multi-day reservations who stay on Saturday night may need to be relocated to another similar unit.
This property offers airport shuttle pickup service from Cancun International Airport only.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: MXN 3800.00 per night
  • A tax is imposed by the city: MXN 67.88 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Long-term renters welcome
This property uses a grey water recycling system
Safety features at this property include a fire extinguisher, a smoke detector, a security system and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard and American Express. Cash is not accepted. This property uses a grey water recycling system. Long-term renters welcome. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and window guards in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Cancun Residences
Grand Residences Cancun
Grand Residences Riviera
Grand Residences Riviera Cancun
Grand Residences Riviera Cancun Maya Mexico - Puerto Morelos
Grand Residences Riviera Cancun Condo Puerto Morelos
Grand Residences Riviera Cancun Puerto Morelos
Grand Residences Riviera Cancun Condo
Grand Residences Riviera Cancun Resort Puerto Morelos
Grand Residences Riviera Cancun Resort
Resinces Riviera Cancun Puert

Frequently asked questions

What is the cancellation policy at Grand Residences Riviera Cancún All Inclusive?

Grand Residences Riviera Cancún All Inclusive offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Grand Residences Riviera Cancún All Inclusive?

As of 2 Nov 2025, prices found for a 1-night stay for 2 adults at Grand Residences Riviera Cancún All Inclusive on 8 Nov 2025 start from NZ$907.56, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Grand Residences Riviera Cancún All Inclusive?

Yep, Grand Residences Riviera Cancún All Inclusive has a free self car park and free valet parking. Onsite parking is limited.

Are there any beaches close to Grand Residences Riviera Cancún All Inclusive?

The closest beach to Grand Residences Riviera Cancún All Inclusive is Maroma Beach (12.3 km).

Is there a spa on site at Grand Residences Riviera Cancún All Inclusive?

Yep, there is an onsite spa at Grand Residences Riviera Cancún All Inclusive. You'll enjoy heaps of services like facials and body treatments, as well as beachside massages.

Does Grand Residences Riviera Cancún All Inclusive have a pool?

Yep, and guests love it! Grand Residences Riviera Cancún All Inclusive has 3 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar.

What luxury perks are available at Grand Residences Riviera Cancún All Inclusive?

Grand Residences Riviera Cancún All Inclusive features 3 outdoor pools, a full-service spa and 3 restaurants. All guestrooms come with Hot tubs, premium bedding and 24-hour room service.

What makes Grand Residences Riviera Cancún All Inclusive a romantic place to stay?

1 hot tub and beachfront dining, as well as Hot tubs and rainfall showerheads in the guestrooms, help set the scene for a romantic weekend at Grand Residences Riviera Cancún All Inclusive.

Is Grand Residences Riviera Cancún All Inclusive family-friendly?

You bet! With amenities such as a free children's club and a children's pool, as well as childcare services and free infant beds in the guestrooms, it's no surprise that Grand Residences Riviera Cancún All Inclusive is a hit with families.

Are there hot tubs in the rooms at Grand Residences Riviera Cancún All Inclusive?

Yep, all rooms come with private hot tubs.

Is there a free airport shuttle available at Grand Residences Riviera Cancún All Inclusive?

Yep, there's a free airport shuttle that runs 24 hours a day on request.

Is there a bar or restaurant at Grand Residences Riviera Cancún All Inclusive?

Yep, they've got a beach bar and 3 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Grand Residences Riviera Cancún All Inclusive?

Check-in begins at 4:00 PM. Check-out time is 11 AM.

Are pets allowed at Grand Residences Riviera Cancún All Inclusive?

No, pets are not allowed.

Grand Residences Riviera Cancún All Inclusive Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 788 out of 1017 reviews
Rating 8 - Good. 128 out of 1017 reviews
Rating 6 - Okay. 52 out of 1017 reviews
Rating 4 - Poor. 23 out of 1017 reviews
Rating 2 - Terrible. 26 out of 1017 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

2/10 Terrible

Jordan

Liked: Cleanliness
Disliked: Staff & service
Stayed 3 nights in Jul 2025

10/10 Excellent

Noor-Allah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Smaller resort and not crowded at all; quiet at night; excellent room quality; excellent service; clean
Stayed 7 nights in Jul 2025

10/10 Excellent

Juan Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Jul 2025

10/10 Excellent

Yolanda, Memphis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
With exception for the front desk staff, all other staff members were exceptional!! I couldn’t figure out why the front desk employees were so rude. Dining selections were outstanding. It was very quiet and peaceful. It is the perfect place to relax.
Stayed 3 nights in May 2025

10/10 Excellent

Velma Jean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jul 2025

10/10 Excellent

Delilah, el paso

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place is so nice and relaxing! We did the in Villa dining, spa, pool, deep sea fishing and the chef cooked it for us. The staff is truly amazing The airport shuttle is fabulous and so prompt and easy Only cons is check in with Diana so condescending and no upgrades as stated by Expedia and everything closes at 10pm If you are looking for a relaxing chill place that you will go to your room early this is for you!
Stayed 5 nights in Jul 2025

10/10 Excellent

Odin

Stayed 3 nights in Jul 2025

10/10 Excellent

Ermias

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like how the kids pool and the adults pool was close enough which enables the adults to watch over their kids while having fun. I wish there was more resturants on the facility. The kids club is the best i have seen so far and the staff at the kids club are so amazing!!!
Stayed 6 nights in Jul 2025

10/10 Excellent

Oswaldo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jul 2025

8/10 Good

Arlene Trudy, Pittsburgh

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Not much to do at night
Stayed 7 nights in Jul 2025

6/10 Okay

Diana

Liked: Staff & service
Not too many option for food . Breakfast is not the best . I really think they should work on their food quality and option as it was not that good
Stayed 4 nights in Jul 2025

10/10 Excellent

Francisco M

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The support staff is what makes a resort great, and the Grand Residences has an abundance of this human resource. Special thanks to Jane M. and Horacio B. for making our vacation enjoyable and memorable. See you both next time.
Stayed 4 nights in Jul 2025

10/10 Excellent

Victoria Seno, Everett

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jul 2025

10/10 Excellent

Ronald

Stayed 1 night in Jul 2025

10/10 Excellent

Simon

Business traveller
Liked: Cleanliness, staff & service
.
Stayed 8 nights in Jul 2025

10/10 Excellent

Jeancarlo

Stayed 5 nights in Jun 2025

10/10 Excellent

REBECA A

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I love my staying! The staff is very friendly and polite. Specially my concierge Ms Melissa. The transportation service from and to the airport was excellent, the driver Mr. Elias is wonderful and very professional. I recommend this hotel 100%. Very happy with my staying.
Stayed 5 nights in Jul 2025

10/10 Excellent

Anochili

Beautiful scenery
Stayed 4 nights in Jul 2025

10/10 Excellent

Graciela Yvonne

Stayed 4 nights in Jul 2025

10/10 Excellent

Franklin A

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My family and I had a great experience at the Grand Residences, the place, and people were great very professional and pleasant. The only bad thing was the limited transportation since you need a taxi to go out the hotel to puerto Morales that is less than 5 minutes away., but great hotel overall
Stayed 5 nights in Jul 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 5 nights in Jun 2025

10/10 Excellent

Heather Eve

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Gracia, Mishel Josmar, Jesús were absolutely amazing along with all of the other staff - everyone was so kind, smiley & were trying so hard to please all guests!
Stayed 6 nights in Jul 2025

10/10 Excellent

Jessica

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely beautiful!
Stayed 3 nights in Jul 2025

10/10 Excellent

Ingrid

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were looking for an all inclusive that did not feel like it was “mass produced”. The attention to detail and food and cleanliness was excellent. The staff are amazing (shout out to Gustavo (concierge), Carlos and Emilio (indoor wait staff) and Kevin (outdoor waitstaff). If you are looking for big, loud with lots of night life - this is not for you …. But we were looking for a peaceful week away and had plenty of options if we were interested in getting out of our pool chairs. Highly recommend.
Stayed 6 nights in Jul 2025

10/10 Excellent

Abby

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Amazing property, staff, & food. Very quiet resort, with little to no evening entertainment options
Stayed 5 nights in Jul 2025