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4.9 out of 5

"Nothing was any trouble. A lot of thought had been made for all the small things that add up to a magical weekend " More

By a verified traveller on Tue 18 Feb 2020

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Hotel Description

A romantic stay in Arrowtown awaits you at Arrowtown House Boutique Accommodation. You'll be 0.4 km (0.3 mi) from Lakes District Museum and 5.5 km (3.4 mi) from Amisfield Winery. Highlights at this family-friendly guest house include in-room washers/dryers, free WiFi, and LCD TVs.

All 5 soundproofed rooms feature iPod docks, sitting areas, and satellite TV. Minibars provide free refreshments, and in-room dining is easy with amenities like refrigerators, microwaves, and round-the-clock room service. Select Comfort beds and premium bedding invite a comfortable night's sleep, and you'll find nice touches like bathrobes and free toiletries. DVD players, coffee/tea makers, and in-room childcare are also available.

A day of pampering can include deep-tissue massages, Swedish massages, and facials. Enjoy access to mountain biking and hiking/biking trails. 300 square feet (28 square meters) of event facilities include conference space, and other business amenities include a business center. Plus you'll find free WiFi in public areas, coffee/tea in a common area, and laundry facilities. There's also free self parking, along with the convenience of car rentals on site.

Places within a 30-minute drive of this 4-star Arrowtown guest house include Onsen Hot Pools and Coronet Peak Ski Area.

Deluxe Double Room (Taste NZ Package)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
NZ$374* Per night/room 17 May - 18 May

Premier Double Room (Taste NZ Package)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Arrowtown House Boutique Accommodation ratings based on 31 Verified Reviews

Review Summary
4.9 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Arrowtown House Boutique Accommodation

Everyone (13) Couples (17) Family (1)
5 out of 5
Nothing was any trouble. A lot of thought had been made for all the small things that add up to a magical weekend

Posted by on 18 Feb. 2020

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Comment from Hotel Management

18 Feb. 2020 by Cathy

Thanks for your kind words! It was a pleasure to host you, and hope to see you back some day! Regards Cathy and Jason

5 out of 5
Could not fault location, room is impeccable, great breakfast & friendly welcoming owners.

Posted by on 8 Jan. 2019

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Comment from Hotel Management

10 Jan. 2019 by Cathy

thanks for the kind words. We enjoy meeting and hosting guests from all over the world!

5 out of 5
Friendly people high quality accommodation warm and cosy right in the heart of Arrowtown A++++ highly recommend

Posted by , from Wellington NZ on 26 Nov. 2018

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Comment from Hotel Management

27 Nov. 2018 by Cathy

Thank you!!

5 out of 5

Quiet retreat in Arrowtown

Lived up to expectations. Very comfortable, well thought out. And the breakfasts were fantastic! If you're into gourmet,this is the place for you.

Posted by , from Auckland on 9 Apr. 2017

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5 out of 5

Perfect for us in every way.

We really wish we had found this Hotel sooner. We often need accommodation for working in Queenstown and we have discovered that this Hotel in Arrowtown provides the best solution. Top marks in every aspect. Cleanliness, comfort, excellently appointed, wonderful food, friendly hosts with flexibility and great attention to detail. Arrowtown itself is a complete contrast to the brash hustle and bustle of Queenstown and provides a welcome respite after working. We will definitely be back to Arrowtown Hotel.

Posted by on 17 Nov. 2016

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5 out of 5
Great location, easy walk to some great eateries. We usually stay in Queenstown but enjoyed this as a change.

Posted by on 31 Oct. 2016

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5 out of 5

Great boutique hotel a short walk from town centre

The welcome and helpfulness of the hosts, Steve and Jeanette, was excellent. The room was extremely spacious and well furnished, including with our own private outdoor area. A delightful hotel and definitely somewhere we'll be returning to.

Posted by , from Sydney, Australia on 1 May 2016

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5 out of 5

Nice central hotel in Arrowtown

Pros: clean and tidy central
Cons: nothing
Location: walking distance of Arrowtown and Millbrook.
loved the quaintness of the hotel. staff outstanding as was dining in the restaurant. would go back again for longer

Posted by , from CHCH on 5 Dec. 2015

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5 out of 5
Arrowtown House sets the standard for the Hospitality industry. In all ways it was wonderful, well done Steve & Jeanette

Posted by on 25 Nov. 2015

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5 out of 5

Best place in Arrowtown

Comfortable large room, feels like home. Lovely and helpful hosts.

Posted by , from Australia on 30 Sep. 2015

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About the Arrowtown House Boutique Accommodation

Location 10 Caernarvon St, Arrowtown, 9300

Property Features

A computer station is on site and WiFi is free in public spaces. There's an onsite business center. Event space at this guesthouse measures 300 square feet (28 square meters) and includes conference space. Spa services, a library, and a terrace are also featured at the family-friendly Arrowtown House Boutique Accommodation. The guesthouse can provide wedding services and tour/ticket assistance. Self parking is free. This 4-star Arrowtown guesthouse is smoke free.

  • 5 guestrooms or units
  • 2 levels
  • 2 buildings
  • 300 sq ft of conference space
  • 28 sq m of conference space
  • Built in 1999
  • Childcare (surcharge)
  • Ski equipment storage
  • Business facilities
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Tour and ticket information
  • Wedding services available
  • Library
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • No smoking on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Queenstown Intl. Airport (ZQN) (14.5 km / 9 mi)
  • Parking: Free self parking

Room Amenities

Arrowtown House Boutique Accommodation offers 5 accommodations with iPod docking stations and washers/dryers. These individually decorated and furnished accommodations have separate sitting areas and include desks. Select Comfort beds feature Egyptian cotton sheets, down comforters, and premium bedding. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include bathrobes, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. LCD televisions come with satellite channels and DVD players. Additionally, rooms include minibars (stocked with some free items) and irons/ironing boards. In-room massages and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

  • Washer and dryer
  • Sitting area
  • Select Comfort beds
  • Stocked minibar (select free items)
  • IPod dock
  • In-room dining (24 hours)
  • LCD television
  • Satellite channels
  • DVD player
  • Refrigerator
  • Microwave
  • Coffee maker
  • Kitchenware
  • Egyptian cotton linens
  • Hypo-allergenic bedding
  • Down blanket
  • Housekeeping (daily)
  • Childcare in room (surcharge)
  • Massage in room (surcharge)
  • Hair dryer
  • Bathrobes
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Sound-insulated rooms
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor
  • Wardrobe or closet
  • Toothbrush and toothpaste available

Food & Drink

24-hour room service is available.

Spa Services

  • Body treatments
  • Facial treatments
  • Deep tissue massage
  • Swedish massage
  • Sports massage

Hotel Policies

Check-in

  • Check-in time starts at 1 PM
  • Check-in time ends at 6 PM

Special check-in instructions:

If you are planning to arrive after 3 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

Guests arriving after 3 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; guests are provided with hand sanitizer; cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast.

  • No lifts
  • Debit cards not accepted
  • Staffed front desk
  • Property is cleaned with disinfectant
  • Staff do not wear personal protective equipment
  • Protective clothing is not available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • No gap period between guests' stays
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitisation practices of any association
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Contactless food service / room service is not available
  • Reservation is not required for facilities on site
  • Mobile key entry is not available
  • Food service not has not been amended for enhanced safety

Hotel Names

  • Arrowtown Boutique Hotel
  • Arrowtown Hotel
  • Arrowtown House
  • Arrowtown House Boutique
  • Hotel Arrowtown
  • Arrowtown House Accommodation
  • Arrowtown House Boutique Accommodation Arrowtown
  • Arrowtown House Boutique Accommodation Guesthouse
  • Arrowtown House Boutique Accommodation Guesthouse Arrowtown

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the guesthouse before arrival using the contact information on the booking confirmation.

National Rating

This property does not have a Qualmark® rating. For the benefit of our customers, we have provided a rating based on our rating system.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.