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3.9 out of 5

"Served out needs very well & was an enjoyable stay " More

By a verified traveller on Wed 22 Jun 2016

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Hotel Description

At New Orleans Hotel you'll be within steps of Lakes District Museum and Crown Range. Highlights at this inn include a restaurant and in-room free WiFi.

Satellite TV, coffee/tea makers and hairdryers are featured in all 9 rooms.

At the inn's own bar/lounge, you can stop for a drink. Additionally, you'll find free WiFi in public areas, a terrace and a fireplace in the lobby. Full breakfast is available daily between 9:00 AM and noon. There's also the convenience of free parking nearby.

Within a 15-minute drive of this 3.5-star Arrowtown inn, attractions include Gibbston Valley Winery and Lake Wakatipu.

Basic Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
NZ$119* Per night/room 18 Nov. - 19 Nov.

Basic Quadruple Room, Multiple Beds

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Superior Double Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

New Orleans Hotel ratings based on 71 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for New Orleans Hotel

Everyone (32) Couples (33) Family (4)
4 out of 5
Great location. Very noisy at night, hot in room but unable to leave window open because of noise, and window latch broken so kept banging. Small double bed which bounced badly

Posted by on 9 Nov. 2019

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4 out of 5
All bedrooms need updating. No powerpoints in bathroom. Room needed to be reconfigured to work better

Posted by on 6 Oct. 2019

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4 out of 5
Excellent location right in the centre of town. The facility itself has all that you need close at hand in terms of food and refreshments. Room was clean and functional and was value for money.

Posted by on 30 Sep. 2019

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4 out of 5

Posted by on 26 Apr. 2019

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4 out of 5

Posted by on 20 Apr. 2019

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4 out of 5
quick and easy for us as we were there late and away early

Posted by on 7 Apr. 2019

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5 out of 5
Fantastic location being in the middle of such a lovely town. Great bar and restaurant. Very clean and tidy.

Posted by on 8 Mar. 2019

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3 out of 5
Room had strong smell of sewer . Stuffy room. Could imagine very drafty in winter

Posted by on 26 Feb. 2019

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2 out of 5
The rooms are very noisy..air conditioners for the building going all night..shower dripped all njght. Worse night sleep in a long time..would not recommend

Posted by on 14 Feb. 2019

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5 out of 5
The unique feeling to check-in at a real cool bar is at first a little strange, but cool as! :D The room was clean and sorted as expected! :) we will defenetly return! :)

Posted by on 9 Feb. 2019

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Renovations + Closures

The following facilities are closed until further notice:

  • Bar/Lounge
  • Dining venue
  • One of the dining venues

Renovation work will only be conducted during working hours. Every effort will be made to minimise noise and disturbance.

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. The business-friendly New Orleans Hotel also features a terrace, a fireplace in the lobby, and ATM/banking services. Smoking is allowed in designated areas at this 3.5-star Arrowtown inn.

  • 9 guestrooms or units
  • Dining venue
  • Bar or lounge
  • Breakfast available (surcharge)
  • Front desk (limited hours)
  • Storage area for luggage
  • Terrace
  • Fireplace in lobby
  • ATM
  • Smoking in designated areas

Family Friendly Amenities

  • Free WiFi
  • Refrigerator


Available in all rooms: Free WiFi

Available in some public areas: Free WiFi


Free parking nearby


  • Airport: Queenstown (ZQN-Queenstown Intl.) (14.8 km / 9.2 mi)
  • Parking:

Room Amenities

New Orleans Hotel offers 9 forms of air-conditioned accommodation with coffee/tea makers and a hairdryer. Satellite televisions are provided. Bathrooms include a shower. Guests can surf the web using complimentary wireless Internet access.

  • Satellite channels
  • Fridge
  • Coffee maker
  • Shower
  • Hairdryer
  • Iron and ironing board available
  • Climate control
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy a full breakfast daily from 9:00 AM to noon.

New Orleans Hotel has a restaurant on site.

Hotel Policies


  • Check-in time starts at 3 PM
  • Check-in time ends at 9 PM

Special check-in instructions:

The front desk is open daily from 9 AM - 11 PM.

The front desk at this property is open daily from 9 AM - 11 PM.


  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for NZD 20.0 per stay.


  • No pets allowed, but service animals are welcome


Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation.

  • No rollaway/extra beds available
  • Only service animals are allowed
  • No lifts


Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between NZD 12.00 and NZD 30.00 per person (approximately)
  • Crib (infant bed) fee: NZD 20.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel New
  • Hotel New Orleans
  • Hotel Orleans
  • New Orleans Hotel Inn
  • Orleans Hotel
  • Orleans New
  • New Orleans Hotel Arrowtown
  • New Orleans Arrowtown
  • New Orleans Hotel Arrowtown
  • New Orleans Hotel Inn Arrowtown

National Rating

This property does not have a Qualmark® rating. For the benefit of our customers, we have provided a rating based on our ratings system.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.