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New Orleans Hotel

3.5 star property
Inn in Arrowtown with free parking

Photo gallery for New Orleans Hotel

Experience the classic charm of this historic hotel, featuring a prominent signboard and multiple rooms with a clear view of the surrounding area.
Cozy living room with a fireplace, comfortable armchairs, and a coffee table.
Cozy retreat with a neatly made bed, wall-mounted lighting, and a comfortable chair.
Cozy living space with a sofa, coffee table, and side table, featuring a television and door to an outdoor area.
Enjoy a drink at the hotel's bar, where wine bottles and glasses are carefully displayed.

Reviews

7.4 out of 10
Good

Popular amenities

  • Parking available
  • Bar
  • Breakfast available
  • Free WiFi
  • Parking included
  • Business services
The current price is NZ$190
includes taxes & fees
27 July - 28 July

Explore the area

Map
27 Buckingham Street, Arrowtown, 9302
  • Arrowtown Chinese Settlement
    ‪3 min walk‬
  • Coronet Peak Ski Area
  • Millbrook Resort Golf Course
    ‪3 min drive‬
  • Queenstown (ZQN-Queenstown Intl.)
    ‪17 min drive‬

Room options

View all photos for Basic Room, 1 Queen Bed

Basic Room, 1 Queen Bed

Basic Room, 1 Queen Bed

8.8 out of 10
Excellent
(3 reviews)

Highlights

Separate dining area
Separate sitting area
TV
2 bedrooms
Hairdryer
Coffee/tea maker
Electric kettle
Satellite channels
  • 15 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Comfort Apartment

Comfort Apartment | Living area

Comfort Apartment

10.0 out of 10
Exceptional
(1 review)

Highlights

Deck/patio
Separate dining area
Separate sitting area
Heating
2 bedrooms
Hairdryer
Microwave
Coffee/tea maker
  • 40 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Double Room, 1 Queen Bed

Superior Double Room, 1 Queen Bed

Superior Double Room, 1 Queen Bed

7.6 out of 10
Good
(5 reviews)

Highlights

Separate dining area
Separate sitting area
2 bedrooms
Hairdryer
Coffee/tea maker
Electric kettle
Satellite channels
Wardrobe
  • 15 sq m
  • Sleeps 2
  • 1 Queen Bed

About the area

Arrowtown

At New Orleans Hotel you'll be within steps of Off The Wall Gallery and Lakes District Museum. Highlights at this inn include free self-parking and a bar/lounge. .This inn has free WiFi in public areas, a terrace and a fireplace in the lobby. Additionally, you'll find luggage storage. Each morning full breakfast is served between 9:00 AM and noon. There's also the convenience of free parking nearby. .In proximity to this 3.5-property class Arrowtown inn you'll find The Remarkables Ski Area.
View more Inns in ArrowtownOpens in a new window

What's nearby

  • Arrowtown Chinese Settlement - 3 min walk - 0.3 km
  • St Patrick's Catholic Church & Mary MacKillop's Cottage - 5 min walk - 0.5 km
  • Tobins Track - 10 min walk - 0.9 km
  • Millbrook Resort Golf Course - 3 min drive - 1.9 km
  • Arrowtown Golf Course - 4 min drive - 2.9 km

Getting around

  • Queenstown (ZQN-Queenstown Intl.) - 19 min drive

Restaurants

  • ‪Coronet Peak - ‬20 min drive
  • ‪The Fork and Tap - ‬2 min walk
  • ‪Patagonia Chocolates - ‬1 min walk
  • ‪Provisions of Arrowtown Cafe - ‬3 min walk
  • ‪Amisfield Winery & Bistro - ‬6 min drive

About this property

New Orleans Hotel

Inn in Arrowtown with free parking
As a guest of New Orleans Hotel, you'll find a terrace, a fireplace in the lobby, and an ATM. Public spaces have free WiFi. You can enjoy a drink at the bar/lounge. Self parking is free.

Smoking is allowed in designated areas at this 3.5-star Arrowtown inn.

  • 9 guestrooms or units
  • Conference rooms
  • Breakfast available (surcharge)
  • Front desk (limited hours)
  • Storage area for luggage
  • Terrace
  • Fireplace in lobby
  • ATM
  • Smoking in designated areas
  • Bar or lounge
New Orleans Hotel offers 9 accommodations with coffee/tea makers and a hairdryer. This accommodation offers separate dining areas. Satellite televisions are provided.

Guests have access to shared bathrooms. Bathrooms include a shower. Guests can surf the web using complimentary wireless Internet access. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Languages

English

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  • Parking included
  • Free WiFi
  • Air conditioning
  • Parking available
4.7 out of 5, Exceptional, 468 reviews
The price is NZ$157
includes taxes & fees
27 July - 28 July
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking within 200 metres
  • Street parking available
  • Free self parking on site

Food and drink

  • Daily full breakfast available 9:00 AM to noon for a fee: NZD 12 to 30 per person
  • A bar/lounge

Family friendly

  • Separate in-room dining area

Conveniences

  • ATM
  • Limited-hour front desk
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)

Business services

  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Detached shared bathroom
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Separate dining area

More

  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 9 PM
Contactless check-in and check-out are available
Late check-in subject to availability

Check-out

Check-out before 10 AM
Contactless check-out

Special check-in instructions

The front desk is open daily from 9 AM - 11 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately NZD 12.00 to 30.00 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards
Safety features at this property include a smoke detector
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa and Mastercard.
    For guests' safety, the property includes a smoke detector in all accommodation.

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Hotel New
Hotel New Orleans
Hotel Orleans
New Orleans Hotel Inn
Orleans Hotel
Orleans New
New Orleans Hotel Arrowtown
New Orleans Arrowtown
New Orleans Hotel Arrowtown
New Orleans Hotel Inn Arrowtown

Frequently asked questions

What is the cancellation policy at New Orleans Hotel?

New Orleans Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at New Orleans Hotel?

As of 18 Jul 2025, prices found for a 1-night stay for 2 adults at New Orleans Hotel on 27 Jul 2025 start from NZ$190.00, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at New Orleans Hotel?

Yep, New Orleans Hotel has a free self car park.

Are there any beaches close to New Orleans Hotel?

The closest beach to New Orleans Hotel is Queenstown Beach (17.1 km).

Does New Orleans Hotel serve breakfast?

Yeah, full brekkie is offered daily from 9:00 AM to noon.

Is there a free airport shuttle available at New Orleans Hotel?

No, New Orleans Hotel does not offer an airport shuttle service.

What time are check-in & check-out at New Orleans Hotel?

Check-in begins at 3 PM. Check-out time is 10 AM.

Are pets allowed at New Orleans Hotel?

No, only service animals are allowed.

New Orleans Hotel Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 53 out of 221 reviews
Rating 8 - Good. 90 out of 221 reviews
Rating 6 - Okay. 43 out of 221 reviews
Rating 4 - Poor. 26 out of 221 reviews
Rating 2 - Terrible. 9 out of 221 reviews

7.6/10

Cleanliness

7.8/10

Staff & service

7.2/10

Amenities

6.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Ian

Stayed 1 night in Jun 2025

10/10 Excellent

Trudi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property, we arrived early but allowed access to room so we could leave our bags. Great to have use of a magnifying mirror in bathroom. Awesome time Thank you
Stayed 1 night in Apr 2025

2/10 Terrible

lynn

Disliked: Cleanliness, property conditions & facilities, room comfort

Do not stay here!

Historical shouldn't mean old and fithy. The staff were helpful and the restaurant good but the accommodations were terrible. The carpet looked 30 years old with huge stains and the bed was low and lumpy with no headboard. All the rooms overlooked the commercial trash and grease bins.
Stayed 1 night in Apr 2025

8/10 Good

Sibylle

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2025

10/10 Excellent

Maya

Stayed 1 night in Feb 2025

8/10 Good

Doreen

Liked: Amenities
Very clean and quite even though it’s in the town centre Staff excellent. Should mention you have stairs to climb.
Stayed 1 night in Jan 2025

6/10 Okay

anthony p

Liked: Cleanliness, staff & service

Good value for money

The room basic but comfortable ,the carpet could do with a clean otherwise quite happy .guests get 10% off drinks and food in the pub which is a bonus.
Stayed 1 night in Jan 2025

6/10 Okay

Nathan

Travelled with partner
Liked: Cleanliness, staff & service
Great location and affordable in the heart of Arrowtown. While the room we had was dated, it was clean and tidy. The only downside was the lack of air-conditioning to cool the room down on a hot night. The desknfan provided was noisy and inadequate for how hot it was.
Stayed 1 night in Jan 2025

8/10 Good

Brittany

Liked: Staff & service
Stayed 2 nights in Nov 2024

8/10 Good

Sue

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Looked out window and you could see the trees and snow capped mountains. Very pretty.
Stayed 1 night in Oct 2024

8/10 Good

Leasa

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Quick easy check in prosess conveniently situated in the heart of arrowtown perfect for short walks to restaurants. Rooms are in need of an up grade but all i needed was a clean bed and shower and thats exacly what i got
Stayed 1 night in Nov 2024

10/10 Excellent

Jeremy

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Town was really cool to walk through, good coffee/breakfast options, good lunch options, good dinner options. Good shops to check out and explore. Everyone was nice and will definitely go back for another visit.
Stayed 3 nights in Oct 2024

8/10 Good

Kevin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Enjoy staying at this venue, very friendly staff and great food.
Stayed 1 night in Jul 2024

6/10 Okay

Devinder

Travelled with family
Disliked: Amenities
No microwave and thick blanket for such weather conditions
Stayed 2 nights in Jul 2024

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Room was warm.
Stayed 1 night in Jun 2024

2/10 Terrible

jo

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort

Don’t book with hotels.com

Not the fault of the hotel but totally disappointed in hotels.com
Stayed 1 night in Jun 2024

6/10 Okay

Susan

Liked: Cleanliness, staff & service
Had all we needed but was a bit noisy. Handy location.
Stayed 1 night in May 2024

8/10 Good

SHANE A ROBERTS SUPERIOR

Stayed 2 nights in Apr 2024

10/10 Excellent

Pavan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay
Stayed 1 night in Apr 2024

8/10 Good

Ruth

Stayed 1 night in Mar 2024

6/10 Okay

Tony and Linda

Travelled with family
Liked: Cleanliness, staff & service, amenities
Unfortunately the wine glass was not cleaned properly.
Stayed 1 night in Feb 2024

10/10 Excellent

Guy

Stayed 1 night in Dec 2023

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities

Ok for one night stay

The hotel is located behind a bar/restaurant, and to check-in, you have to have someone behind the bar do the check-in. To get to the hotel rooms, you go through the hallway to the bathrooms and exit to the back of the building where our room was located. Although the room was clean, carpet was worn and felt unclean. No microwave, just a hot pot (not clean) to heat water. Small frig, some mugs, no utensils but there were standard hotel amenities like tea, coffee, sugar and milk. Window panes did not close tightly which allowed bugs to fly in. Best part was the location due to Arrowtown being only a twenty minute drive to Queenstown. Quirky little town with small shops to explore.
Stayed 1 night in Nov 2023

8/10 Good

kim

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Close to everything and comfortable for an overnight. Friendly pub manager, simple no nonsense checkin and checkout.
Stayed 1 night in Oct 2023

10/10 Excellent

Solis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023