4.5 out of 5

"Keys stopped working twice, very inconvenient ,bed super comfortable. " More

By a verified traveller on Mon 03 Sep 2018

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Hotel Description

A luxury stay in Queenstown awaits you at DoubleTree by Hilton Queenstown. You'll be 2.9 km (1.8 mi) from Remarkables Park Town Centre and 3.8 km (2.4 mi) from Queenstown Event Centre. Highlights at this ski hotel include 4 restaurants, and in-room kitchenettes and LCD TVs.

IPod docks, sofa beds and sitting areas are featured in all 98 rooms. 24-hour room service is available and kitchenettes come with fridges, microwaves and hobs, so in-room dining is easy. Additionally, WiFi, wired Internet and cable TV are available.

The restaurant, Me & Mee Noodle Bar, serves Asian cuisine and is open for dinner. At the hotel's own bar/lounge, you can stop for a drink. Additionally, you'll find a fitness centre, WiFi in public areas and a coffee shop/café. Full breakfast is available on weekdays between 6 AM and 10:30 AM and on weekends between 6 AM and 11 AM. There's also the convenience of self parking.

Attractions within a 15-minute drive of this 4.5-star Queenstown hotel include Queenstown Gardens and Skyline Gondola.

Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max
NZ$182 per night

Deluxe Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

DoubleTree by Hilton Queenstown ratings based on 683 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for DoubleTree by Hilton Queenstown

Everyone (272) Couples (307) Family (103)
4 out of 5

Posted by on 12 Jun. 2019

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1 out of 5
Very shit hotel furniture very outdated. Carpet very old and stinking.and rooms are terrible, very small no views from room . It’s like prison cell . Dnt get fool by photos reality is different

Posted by on 10 Jun. 2019

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5 out of 5
Nothing to dislike. Good Scenery an nice an quiet

Posted by on 10 Jun. 2019

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4 out of 5
Stacks and the Me & Mee restaurants were very average, I had an evening meal at each. Some maintenance issues had to be bought to the attention of front desk. The Water Taxi service is great.

Posted by on 9 Jun. 2019

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5 out of 5
Love double tree, no complaints at all. We always have a wonderful stay with wonderful service that’s why we return, thank you.

Posted by on 3 Jun. 2019

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5 out of 5

Posted by on 28 May 2019

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5 out of 5
Beautiful location on lake, great, friendly staff and our Room was great. Wished I was staying longer. Great experience will definitely be back!

Posted by on 26 May 2019

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3 out of 5
I normally travel to Queenstown almost every season, but I was disappointed as the room was different from the photos showed. The heater wasn't working, the microwave was locked and needed to lift up the entire microwave as the customer service instructed me that the switch was at the back of microwave when it was actually at the right side, then they called me to informed that I have not paid yet, when I actually did. So honestly, I was disappointed. Sorry just being honest

Posted by on 28 Apr. 2019

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5 out of 5
Lovely location, with a beautiful walkway along the lake. Would highly recommend hotel, warm, comfortable and quiet.

Posted by on 19 Apr. 2019

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4 out of 5
Nice property, Bathroom floor had step down and stubbed toes and a trip hazard. Close to airport, good for an access to flights,as traffic in Queenstown is now terrible coming in and out of town.

Posted by on 19 Apr. 2019

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About the DoubleTree by Hilton Queenstown

Location Kawarau Village 79 Peninsula Road, Queenstown, 9300

Property Features

Conveniences like ski storage, ski equipment rentals and ski passes allow you to spend less time with logistics and more time on the slopes. At the end of the day, order après-ski drinks at the hotel's bar. There are 4 restaurants on site, along with a coffee shop/cafΘ. Public spaces have WiFi and wired Internet for a fee. This luxury hotel also offers a fitness centre and a complimentary food/drink shopping service. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 4.5-star Queenstown hotel is smoke free.

  • 1 building
  • 98 guestrooms or units
  • 4 levels
  • 4 dining venues
  • Built in 2011
  • Bar or lounge
  • Coffee shop
  • Childcare (surcharge)
  • Ski lift tickets
  • Ski equipment storage
  • Ski equipment rentals
  • 1 conference room
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Food/drink service (free)
  • Wedding services available
  • Beauty salon
  • Fireplace in lobby
  • Television in lobby
  • On-site shopping
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family Property
  • Kitchenette
  • Babysitting or childcare (surcharge)
  • Sofa bed
  • Refrigerator
  • Microwave

Internet

Available in all rooms: WiFi (surcharge) , Wired Internet access (surcharge)

Available in some public areas: WiFi (surcharge) , Wired Internet access - surcharge

Parking

Self parking (surcharge) , Parking (limited spaces)

Transport

  • Airport: Queenstown (ZQN-Queenstown Intl.) (3.3 km / 2.1 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

DoubleTree by Hilton Queenstown offers 98 forms of air-conditioned accommodation with iPod docking stations and laptop-compatible safes. This accommodation offers separate sitting areas and includes sofa beds. 32-inch LCD televisions come with premium cable channels. Accommodation at this 4.5-star hotel has kitchenettes with fridges, hobs, microwaves and kitchenware and utensils. Bathrooms include a combined bath/shower unit, complimentary toiletries and a hairdryer. This Queenstown hotel provides wired and wireless Internet access for a surcharge. Business-friendly amenities include complimentary newspapers, safes and telephones. Housekeeping is provided on a daily basis.

  • In-room kitchenette
  • Sitting area
  • Pull-out sofa bed
  • iPod dock
  • In-room dining (24 hours)
  • LCD television
  • Cable channels
  • Premium channels
  • Fridge
  • Microwave
  • Oven
  • Hob
  • Kitchenware
  • Shower and tub combination
  • Housekeeping (daily)
  • Newspapers (free)
  • Hairdryer
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy full breakfast on weekdays from 6 AM to 10:30 AM and at the weekend from 6 AM to 11 AM.

Me & Mee Noodle Bar – This restaurant specialises in Asian cuisine and only serves dinner.Guests can enjoy drinks at the bar.

Stacks Pub – This restaurant serves lunch and dinner.

The Lake Counter – This café only serves light fare.

A complimentary food shopping service is offered and 24-hour room service is available.

Hotel Policies

Check-in

  • Check-in time starts at 3 PM

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pets

  • No pets allowed

Policies

Access to the indoor swimming pool, hot tub, sauna, and steam room is available for a surcharge. For more details, please contact the property using the information on the reservation confirmation received after booking.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • No rollaway/extra beds available
  • No cots (infant beds) available

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: NZD 30 per person (approximately)
  • Fee for in-room wireless Internet: NZD 9.95 per 24-hour period (rates may vary)
  • Fee for in-room wired Internet: NZD 9.95 (rates may vary)
  • Fee for wireless Internet in public areas: NZD 14.95 (rates may vary)
  • Fee for wired Internet in public areas: NZD 14.95 (rates may vary)
  • Self-parking fee: NZD 16 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • DoubleTree Hilton Queenstown Hotel
  • DoubleTree Hilton Queenstown

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Awards & Affiliations

Green/Sustainable Property
This property participates in Qualmark, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

National Rating

Qualmark® assigns an official star rating for accommodation in New Zealand. This Hotel property has been rated 4 star plus, which is displayed on this page as 4.5 stars.

Official New Zealand Rating provided by Qualmark®