4.5 out of 5

"Keys stopped working twice, very inconvenient ,bed super comfortable. " More

By a verified traveller on Mon 03 Sep 2018

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Hotel Description

A luxury stay in Queenstown awaits you at DoubleTree by Hilton Queenstown. You'll be within a 10-minute walk of Lake Wakatipu and 1.8 km (1.1 mi) from Remarkables Park Town Centre. Highlights at this ski hotel include 4 restaurants, and in-room kitchenettes and LCD TVs.

IPod docks, sitting areas, and WiFi are featured in all 98 rooms. 24-hour room service is available and kitchenettes come with fridges, microwaves, and hobs, so in-room dining is easy. Additionally, cable TV, DVD players, and coffee/tea makers are available.

The restaurant, Me & Mee Noodle Bar, serves Asian cuisine and is open for dinner. At the hotel's own bar/lounge, you can stop for a drink. Additionally, you'll find free WiFi in public areas, a coffee shop/café, and ski storage. Full breakfast is available daily between 6 AM and 10:30 AM. There's also the convenience of limited parking.

Attractions within a 20-minute drive of this 4.5-star Queenstown hotel include Queenstown Gardens and Skyline Gondola.

Room

Bed Count 1 King Bed Maximum Occupancy 2 Max
NZ$168 per night

Deluxe Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Deluxe Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

DoubleTree by Hilton Queenstown ratings based on 667 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for DoubleTree by Hilton Queenstown

Everyone (265) Couples (301) Family (101)
5 out of 5
Didn't realise the hotel is away from the main CBD, and this turned out to be a bonus as we were obliged to travel by water ferry to and from CBD; a treat in itself. This also took us away from the fun and hectic centre which is perfect if you're in you 20-30's, though too busy for us at night! Lakeside setting is excellent as are the rooms, restaurant, cafes and service. Only small niggle.... hotel has a pool ..... use of which is at an additional cost which always grates with me.

Posted by on 22 Dec 2018

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3 out of 5
Booked here but they had no room so moved me to another hotel. When I get to my room finally I find that the room was made up with two singles instead of the king bed I had booked. Hotel sorted it at 9pm. Don’t know if I would stay here again

Posted by on 21 Dec 2018

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4 out of 5
Was upgraded to an apartment with lakeviews - beautiful

Posted by on 11 Dec 2018

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4 out of 5

Posted by on 9 Dec 2018

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5 out of 5
Lovely room with a comfortable bed & I love the fact that it had a bath. The cookies we got on arrival was delicious! Would definitely visit again.

Posted by , from Auckland on 30 Oct 2018

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4 out of 5
Comfy room. Great to have cookjng facilities and kitchen sink

Posted by , from NZ on 23 Oct 2018

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3 out of 5
Keys stopped working twice, very inconvenient ,bed super comfortable.

Posted by on 3 Sep 2018

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1 out of 5

Don't stay here - parking is a NIGHTMARE

Pros: Clean. Good breakfast at the neighbouring Hilton.
Cons: Parking is a nightmare.
Location: Doubletree is located out of town in a quiet, picturesque area. It is part of a recent hotel/residential development.
Hotel isn't bad, although rooms are like shoe boxes. Parking, however, is an absolute nightmare. Parking is on a 'first come first served' basis and every day/night a multitude of guests (including us on several occasions) have to park on the street - 5 - 10 minutes walk away. The Hilton offers a golf-cart shuttle service to and from the road, but it's pointless, as they never answer their phone, so you can't contact them for a lift. Doubletree is out of town, so if you're staying here you're going to be driving. Hence my advice to not stay here - the parking situation is simply ridiculous.

Posted by , from Auckland on 29 Aug 2018

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5 out of 5
Friendly staff, excellent location and facilities, house keeping staff were amazing and made each day coming back to my room a very nice experience with little notes and treats. I will definitely be staying here again in the future.

Posted by , from Christchurch on 18 Aug 2018

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3 out of 5

Nice and quiet hotel

The hotel in general is ok. The room is clean but the toilet has a pungent smell. The hotel was informed but the toilet still smell for the entire week of our stay. I did not think the toilet was cleaned well. The bathroom basin is clogged. The hotel is isolated from Queenstown town center, nice and quiet. The hotel should provide more regular shuttle bus services to and from town center, and more shuttle seat capacity for its guests. Hotel guests should not need to catch the water taxi to and from town. Hotel should make it convenient for guests. Hotel should provide a heated drying rack for wet ski gears.

Posted by on 31 Jul 2018

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About the DoubleTree by Hilton Queenstown

Location Kawarau Village 79 Peninsula Road, Queenstown, 9300

Property Features

Conveniences like ski storage, ski equipment rentals and ski passes allow you to spend less time with logistics and more time on the slopes. At the end of the day, order après-ski drinks at the hotel's bar. There are 4 restaurants on site, as well as a coffee shop/cafΘ and a nearby corner/local shop. WiFi is free in public spaces. This 4.5-star Queenstown hotel is smoke free.

  • 1 building
  • 98 guestrooms or units
  • 4 levels
  • 4 dining venues
  • Built in 2011
  • Bar or lounge
  • Coffee shop
  • Childcare (surcharge)
  • Ski lift tickets
  • Ski equipment storage
  • Ski equipment rentals
  • 1 conference room
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Wedding services available
  • Corner/local shop
  • Beauty salon
  • Fireplace in lobby
  • Television in lobby
  • On-site shopping
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family Property
  • Free WiFi
  • Kitchenette
  • Grocery/convenience store
  • Babysitting or childcare (surcharge)
  • Refrigerator
  • Microwave
  • DVD player

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: Free WiFi

Parking

Parking (limited spaces)

Transport

  • Airport: Queenstown (ZQN-Queenstown Intl.) (3.4 km / 2.1 mi)
  • Parking:

Room Amenities

DoubleTree by Hilton Queenstown offers 98 forms of air-conditioned accommodation with iPod docking stations and DVD players. This accommodation offers separate sitting areas. 32-inch LCD televisions come with premium cable channels. Accommodation at this 4.5-star hotel has kitchenettes with fridges, hobs, microwaves and kitchenware and utensils. Bathrooms include a combined bath/shower unit, complimentary toiletries and a hairdryer. This Queenstown hotel provides wireless Internet access for a surcharge. Business-friendly amenities include complimentary newspapers, safes and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a daily basis.

  • In-room kitchenette
  • Sitting area
  • iPod dock
  • In-room dining (24 hours)
  • LCD television
  • Cable channels
  • Premium channels
  • DVD player
  • Fridge
  • Microwave
  • Hob
  • Coffee maker
  • Kitchenware
  • Shower and tub combination
  • Housekeeping (daily)
  • Newspapers (free)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy full breakfast on weekdays from 6 AM to 10:30 AM and at the weekend from 6 AM to 11 AM.

Me & Mee Noodle Bar – This restaurant specialises in Asian cuisine and only serves dinner.Guests can enjoy drinks at the bar. Open select days.

Stacks Pub – This restaurant serves lunch and dinner.

The Lake Counter – This café only serves light fare.

24-hour room service is available.

Hotel Policies

Check-in

  • Check-in time starts at 3 PM

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pets

  • No pets allowed

Policies

Access to the indoor swimming pool, hot tub, sauna, and steam room is available for a surcharge. For more details, please contact the property using the information on the reservation confirmation received after booking.

Charges for extra guests may apply and vary according to property policy.

A cash deposit or credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: NZD 30 per person (approximately)
  • Fee for in-room wireless Internet: NZD 14.95 per 24-hour period (rates may vary)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • DoubleTree Hilton Queenstown Hotel
  • DoubleTree Hilton Queenstown

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Awards & Affiliations

Green/Sustainable Property
This property participates in Qualmark, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

National Rating

Qualmark® assigns an official star rating for accommodation in New Zealand. This Hotel property has been rated 4 star plus, which is displayed on this page as 4.5 stars.

Official New Zealand Rating provided by Qualmark®