4/10 Poor
karen
25 Mar 2025
I stayed in a 1 bedroom suite. The refrigerator was in the bedroom and not the living room. Coffee maker in livingroom. Weird. Livingroom tv would not work if bedroom tv was on. Bathroom was a disaster. Looked like a blind person touched up some of the caulking, but never properly cleaned it so black mold/fungus growing there. The grout was no longer around the tub tiles instead there was black mold where the grout should be. The wallpaper was hanging off the walls and the ceiling also had damaged tiles and more black mold. I was afraid to take a bath in that tub it was so disappointing…I usually like to stay in Hilton hotels but this one was just awful. No pictures on the walls a drop ceiling in dire need of a paint job… Bed was comfy though. Room service staff very nice, but totally off the mark on some of my meals. I doubt I will ever go back to that hotel. I feel totally betrayed by expedia AND Hilton. I also complained to Expedia while at the hotel, but never received a reply. You do not seem to really be concerned as long as you got my money. I took photos of it all, but like I said nobody has bothered to ask for them not expedia and NOT Hilton. I contacted Hilton, but they have yet to get back to me. I should have been offered some of my money back or SOMETHING for such a poor stay….
karen
Stayed 3 nights in Mar 2025